Ritz Carlton Cancun  5 stars

Retorno Del Rey #36; Zona Hotelera, Cancun, Mexico, 77500  show mapSave
From  US$ 890
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

The impressive Ritz-Carlton Hotel Cancun is a great place in a lively area of Cancun.

Rooms

The hotel's modern rooms feature a balcony, a minibar and cable TV. They provide bathrooms with slippers, a hairdryer.

Eat

Dishes of Caribbean cuisine are served in the full service restaurant.

A full breakfast is served at affordable prices. 

Work

Ritz Carlton Cancun boasts computers, a business center and internet access as well as 24-hour room service, shuttle service and car service.

Relax

The property features babysitting, child care for children. The hotel’s fitness center comes with a gym, fitness classes.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2006.  Number of rooms   363.

Location

hotel Ritz Carlton Cancun Cancun location

Major Cancun attractions, such as Iberostar Cancun Golf Course, Playa Delfines and Dolphinaris Cancun are located nearby. You can see Playa Marlin, Museo Sensorial del Tequila and Cancun Golf Club at Pok-Ta-Pok only 350m from the hotel.

Getting around.

Fast access to Cancъn International airport within 15km is provided.

Distance to:

Facilities

General
  • Free parking
  • Car rental
  • Elevator
  • Currency exchange
  • Barber/Beauty Shop
  • Tour desk
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Airport shuttle
  • Concierge desk
  • Bus parking
  • Multilingual staff
Activities
  • Spa & wellness center
Services
  • Shops/Commercial Services
  • Maid Service
  • Butler service
  • Dry cleaning
  • Laundry
  • Massage services
  • Limousine service
  • Wedding Services
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's play area
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Jacuzzi
  • Tennis
  • Outdoor pool
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Ironing facilities
  • Heating
  • Terrace
  • 24-hour room service
  • Telephone
  • In-room safe

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 60 per night/person for extra beds. 
  • One child under the age of 4 may stay for free. 
  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 60 per night/person for extra beds. 
  • One child under the age of 4 may stay for free. 

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Guest Room

Ocean view

Double Beds

Ritz Carlton Cancun Guest Room
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Ritz Carlton Cancun Guest Room
Comfort Room

Ocean view

Double Beds

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Master Club Level Suite

King Size Bed - 79m2

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    Family Room

    Ocean view

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    Club Room

    Ocean view

    Double Beds

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    Standard Double Room

    Ocean view

    King Size Bed

    Ritz Carlton Cancun Standard Double Room
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    Ritz Carlton Cancun Standard Double Room
    Double Room

    Ocean view, Sea view

    Double Bed or King Size Bed or Double Beds - 39m2

    Ritz Carlton Cancun Double Room
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    Ritz Carlton Cancun Double Room
    Ritz Carlton Cancun Double Room
    Ritz Carlton Cancun Double Room
      Club Double Room

      Ocean view

      Double Bed or Two Single Beds or 1 Double and 1 Single bed

      Ritz Carlton Cancun Club Double Room
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      Ritz Carlton Cancun Club Double Room
        Two-Room Room

        Ocean view

        Double Beds

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        Twin Room

        Ocean view

        Two Single Beds

        Ritz Carlton Cancun Twin Room
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        Ritz Carlton Cancun Twin Room
          Club Twin Room

          Ocean view

          Two Single Beds

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          Club Level Double Room

          Ocean view

          King Size Bed or Double Beds - 39m2

          Ritz Carlton Cancun Club Level Double Room
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          Ritz Carlton Cancun Club Level Double Room
          Ritz Carlton Cancun Club Level Double Room
          Ritz Carlton Cancun Club Level Double Room
            Club Level Suite

            Ocean view

            King Size Bed - 79m2

            Ritz Carlton Cancun Club Level Suite
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            Ritz Carlton Cancun Club Level Suite
            Ritz Carlton Cancun Club Level Suite
            Ritz Carlton Cancun Club Level Suite
              Triple Room

              Ocean view

              Triple

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              Quadruple Room

              Ocean view

              Quad

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                Suite

                Ocean view

                King Size Bed - 79m2

                Ritz Carlton Cancun Suite
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                Ritz Carlton Cancun Suite
                  Guest Room

                  Ocean view

                  Double Bed

                  Ritz Carlton Cancun Guest Room
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                  Ritz Carlton Cancun Guest Room
                    Club Triple Room

                    Ocean view

                    Triple

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                    Ritz Carlton Cancun LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground Railway Stations
                    • Train Stations
                    • Parks
                    • Attractions for Tourists
                    • Museums
                    • Convention Centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    General
                    • El Rey mayan ruins
                      3.8km
                    Golf courses and Country clubs
                    • Cancun Golf Club at Pok-Ta-Pok
                      400 m

                    Local Attractions

                    • El Rey Ruins (Zona Arqueologica El Rey)
                      3.1km
                      Blvd Kukulcan Km 17, Cancun
                    • Iberostar Cancun Golf Course
                      3.1km
                      Blvd Kukulcan, Km. 17, Cancun
                    • Playa Delfines
                      3.7km
                      Cancun 77710Mexico
                    • Wet'n Wild Cancun
                      4.7km
                      Blvd Kukulkan Km. 25, Cancun
                    • Plaza Isla
                      4.9km
                      Zona Hotelera, Cancun

                    Near the hotel

                    • Cancun Golf Club at Pok-Ta-Pok
                      410 m
                      Boulevard Kukulcan Km. 7.5 Zona Hotelera, Cancun
                    • Playa Marlin
                      1.3km
                      CancunMexico
                    • Museo Sensorial del Tequila
                      1.4km
                      Blvd. Kukulcan km 12.5, zona hotelera, Cancun

                    Restaurants Nearby

                    • Fantino

                      93% likes this, based on 76 reviews
                      Food: Italian

                      60 m
                      Retorno del Rey #36, Zona Hotelera

                      Phone: +52 998 881 0808 x5803

                    • Puerto Madero Cancun

                      73% likes this, based on 854 reviews
                      Food: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                      Price Range: USD 26 - USD 51

                      180 m
                      Boulevard Kukulcan, km 14.1

                      Phone: 52 (998) 885-2829

                    • Savio's Bistro by La Dolce Vita

                      85% likes this, based on 411 reviews
                      Food: Italian
                      Price Range: USD 22 - USD 37

                      810 m
                      km 15 Zona Hotelera

                      Phone: 998 8850150

                    Ritz Carlton Cancun Reviews

                    Guest reviews are submitted by our customers after their stay at Ritz Carlton Cancun

                    Average guest rating

                    4.2
                    out of 5
                    Exceptional
                    Based on 55 reviews

                    Rating by category:

                    Dining
                    5.0
                    Location
                    4.7
                    Rooms
                    3.8
                    Service
                    3.9
                    Value
                    4.3

                    Individual guest reviews

                    • The Cancun beach is no longer a glorious white pearly beach and the view of beautiful blue water is stunning. Spotless nothing out of place and again the service is the best I have ever encountered at any spa. The bathrooms are huge and the staff at the Club Lounge cannot do enough for you and the food is excellent.

                      Surroundings of the hotel are ugly.

                      My rating for the hotel:

                      • Average rating
                        4.6
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        4
                    • Great service and beach, the view makes you believe tomorrow will be a better day, this hotel is the best hotel in Cancun. The staff there are wonderful, the shower is amazing and the food at this property is always good. Pool is fantastic.

                      My rating for the hotel:

                      • Average rating
                        5.0
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        5
                    • The beach was wide and the suite was lovely and the view was breathtaking. The hotel was very nice and the service was wonderful. No bed was unmade for long, food was good and our waiter Pableo was the best that gets and we had lots of fun. The spa was great as was the private yoga class for $25.

                      My rating for the hotel:

                      • Average rating
                        4.3
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        2
                    • The expanded beach is beautiful, rooms have a great ocean view and this hotel is by far one of the best hotel's we have stayed in. The rates are reasonable for a 5 star propert as the ritz carlton Cancun and the service is amazing at CL. The hot tub is lovely and the restaurants are superb. The concierges are unbelievably attentive and wonderful, the gym is nice.

                      My rating for the hotel:

                      • Average rating
                        4.8
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        4
                      • Value
                        5
                    • The fitness center was sparkling and beach were awesome as well. This place was unbelievably good and lobby Bar was GREAT. The service was fantastic too, new manager Angelica was helpful, and assistant Ohdemaris was unusually friendly, the room was 445.00 per night and was seaview and I think worth the money. All of the restaurants were fabulous and facilities were amazing.

                      Old, old building, decor is a little dated and the pools are spotless, warm and not crowded.

                      My rating for the hotel:

                      • Average rating
                        4.8
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        4
                    • The view was absolutely amazing, regardless, the beach gurads were exceptionally courteous and the Ritz Carlton Cancun was simply Fantastic. Prices were quite reasonable for a ritz carlton, one of our best meals was at the Lobby Bar and at the sushi bar, as usual, the service was overall very good. Our room was perfect, food was great and concierge Angelica was very helpful.

                      Eduardo then escorted us to the business center the printer was broken, the front desk made no offers to resolve this and breakfast was not included in our trip and can be pretty expensive.

                      My rating for the hotel:

                      • Average rating
                        4.7
                      • Location
                        5
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        5
                      • Dining
                        5
                    • Simply the best hotel in Cancun, nice lobby adn pool area and first rate service in the spa as well. The water was warm and the turquoise color breathtaking, restaurants were all extremely efficient and helpful.

                      My rating for the hotel:

                      • Average rating
                        4.8
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        5
                    • Nice hotel, best service ever and the room was lovely and spacious. The food was extra good.

                      My rating for the hotel:

                      • Average rating
                        4.9
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        5
                    • The hotel itself is beautiful and the pool staff is also wonderful. The food is magnificent and the service is off the charts.

                      My rating for the hotel:

                      • Average rating
                        4.5
                      • Service
                        4
                      • Value
                        5
                    • Incredible service at the hotel, ahhh home sweet home and stylish interior. Staff fantastic, clean rooms and the Morning buffet served the next day was just as good.

                      My rating for the hotel:

                      • Average rating
                        4.8
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        5
                    • This hotel is truly impressive, and the management and service here does not get any better, the pool menu is great as is the Bar and Grille restaurant next to pool.

                      My rating for the hotel:

                      • Average rating
                        5.0
                      • Service
                        5
                      • Value
                        5
                    • The water is beautiful and clear and the view of the ocean from the pool is great, the ritz carlton Cancun is a fantastic hotel. The service is the best.

                      My rating for the hotel:

                      • Average rating
                        4.3
                      • Location
                        4
                      • Service
                        5
                      • Value
                        4
                    • Culinary center and chef rory was great fun, the food for the entire stay was incredible. The staff were very friendly and helpful, accommodation were fantastic. Every meal was delicious, the beverage service was as good as ever, the Pina Colada's excellent and the pools were very nice.

                      Now that the beach has disappeared the water is low for a long way out.

                      My rating for the hotel:

                      • Average rating
                        4.4
                      • Location
                        4
                      • Rooms
                        5
                      • Service
                        5
                      • Value
                        4
                    • The pool area is wonderful, the best hotel I have ever been and service alone is sufficient to make a great value. Also, the spa is great, just crazy pricey.

                      Overall the beach is very small and kinda sad.

                      My rating for the hotel:

                      • Average rating
                        4.7
                      • Location
                        5
                      • Service
                        5
                      • Value
                        5
                    • Great beach, the public areas are gorgeous and the flowers are just breathtaking, the private atmosphere is very relaxing. Every aspect of service is pure excellence, the food is delicious, fresh squeezed orange juice and the spa is spotless and the sauna is the cleanest and freshest I have ever encountered.

                      My rating for the hotel:

                      • Average rating
                        5.0
                      • Location
                        5
                      • Service
                        5
                      • Value
                        5
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                    Hotel Awards 2014

                    MexicanHOTEL AWARDSRecommendedCancunRitz Carlton Cancun

                    According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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