Ritz Carlton Cancun

 5 stars
Retorno Del Rey #36; Zona Hotelera, Cancun, Mexico, 77500  show mapSave
From  US$ 227
Best Price Guarantee
Ritz Carlton Cancun Exterior
  • Ritz Carlton Cancun Exterior
  • Ritz Carlton Cancun Exterior The Ritz-Carlton, Cancun
  • Ritz Carlton Cancun Interior
  • Ritz Carlton Cancun Room
  • Ritz Carlton Cancun Restaurant The Ritz-Carlton, Cancun
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4.2
out of 5
Exceptional
Based on  55 reviews
This hotel really was perfect, all other staff was helpful and courteous, our room was nice.
Booked.net travelerWrite a Review
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

The elegant 5-star Ritz Carlton Cancun provides large rooms with stunning views over the Caribbean Sea. Since 1993, it has been a prominent hotel in the center of Cancun.

Rooms

This property has 360 guestrooms including Club Level Guest Room, Club Triple Room and Club Double Room appointed with ipod docking station, a work desk and a minibar. They also have marble bathrooms with a hairdryer, bathrobes and slippers.

Eat

In the morning a comprehensive buffet is served. At the indoor restaurant guests can enjoy Asian cuisine. Tropical drinks are offered in the lounge bar.

A full breakfast is served at affordable prices. 

Work

Business facilities at Ritz Carlton Cancun include a business center, banquet facilities and internet access.

Relax

Guests can benefit from an outdoor swimming pool, a ballroom and barbeque grills as well as a sauna, massage. The hotel’s fitness center comes with a gym, fitness classes.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2006.  Number of rooms   363.

Location

hotel Ritz Carlton Cancun Cancun location

The property is located in a beach of Cancun, close to Dolphinaris Cancun, Plaza Isla and El Rey Ruins . It will take you 5 minutes to get to the popular Playa Marlin, Cancun Golf Club at Pok-Ta-Pok and Museo Sensorial del Tequila.

Getting around.

Fast access to Cancъn International airport within 15km is provided.

Distance to:

  • City Center - 10.8km
  • Airport Cancъn International - 12.9km

Facilities

General
  • Free parking
  • Car rental
  • Currency exchange
  • Elevator
  • Barber/Beauty Shop
  • 24-Hour Front Desk
  • Airport shuttle
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Ticket service
Dining facilities
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
Children's facilities
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Terrace

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 60 per night/person for extra beds. 
  • One child under the age of 4 may stay for free. 

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Rooms and availability

Checking available rooms...
Guest Room

Ocean view

Double Bed or Two Single Beds or 1 Double and 1 Single bed

Ritz Carlton Cancun Guest Room
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Ritz Carlton Cancun Guest Room
    One-Bedroom Suite

    Ocean view

    King Size Bed

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      Family Room

      Ocean view

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      Club Room

      Ocean view

      Double Bed or Two Single Beds or 1 Double and 1 Single bed

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        Family Double Room

        Ocean view

        Double Bed

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          Three-Bedroom Suite

          Double Beds - 171m2

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            Double Room

            Ocean view

            Double Bed or King Size Bed

            Ritz Carlton Cancun Double Room
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            Ritz Carlton Cancun Double Room
              Club Double Room

              Ocean view

              Double Bed or King Size Bed

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                Twin Room

                Ocean view

                Two Single Beds

                Ritz Carlton Cancun Twin Room
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                Ritz Carlton Cancun Twin Room
                  Club Level Guest Room

                  Ocean view

                  1 King or 2 Double

                  Ritz Carlton Cancun Club Level Guest Room
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                  Ritz Carlton Cancun Club Level Guest Room
                    Club Guest Room

                    Ocean view

                    King Size Bed

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                      Triple Room

                      Ocean view

                      Triple

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                        Suite

                        Ocean view

                        Double Bed or King Size Bed

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                          Guest Room

                          Ocean view

                          1 King or 2 Double or King Size Bed

                          Ritz Carlton Cancun Guest Room
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                          Ritz Carlton Cancun Guest Room
                            Club Triple Room

                            Ocean view

                            Triple

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                              The Ritz Carlton Cancun LocationWhat's nearby

                              Legend
                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Airports
                              • Underground Railway Stations
                              • Train Stations
                              • Parks
                              • Attractions for Tourists
                              • Museums
                              • Convention Centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              What's nearby

                              General
                              • El Rey mayan ruins
                                3.8km

                              Local Attractions

                              • El Rey Ruins (Zona Arqueologica El Rey)
                                3.1km
                                Blvd Kukulcan Km 17, Cancun
                              • Iberostar Cancun Golf Course
                                3.1km
                                Blvd Kukulcan, Km. 17, Cancun
                              • Playa Delfines
                                3.7km
                                Cancun 77710Mexico
                              • Wet'n Wild Cancun
                                4.7km
                                Blvd Kukulkan Km. 25, Cancun
                              • Plaza Isla
                                4.9km
                                Zona Hotelera, Cancun

                              Near the hotel

                              • Cancun Golf Club at Pok-Ta-Pok
                                410 m
                                Boulevard Kukulcan Km. 7.5 Zona Hotelera, Cancun
                              • Playa Marlin
                                1.3km
                                CancunMexico
                              • Museo Sensorial del Tequila
                                1.4km
                                Blvd. Kukulcan km 12.5, zona hotelera, Cancun

                              Restaurants Nearby

                              • Fantino

                                93% likes this, based on 76 reviews
                                Food: Italian

                                60 m
                                Retorno del Rey #36, Zona Hotelera

                                Phone: +52 998 881 0808 x5803

                              • Puerto Madero Cancun

                                73% likes this, based on 854 reviews
                                Food: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                                Price Range: USD 26 - USD 51

                                180 m
                                Boulevard Kukulcan, km 14.1

                                Phone: 52 (998) 885-2829

                              • Savio's Bistro by La Dolce Vita

                                85% likes this, based on 411 reviews
                                Food: Italian
                                Price Range: USD 22 - USD 37

                                810 m
                                km 15 Zona Hotelera

                                Phone: 998 8850150

                              Ritz Carlton Cancun Reviews Reviews

                              Guest reviews are submitted by our customers after their stay at Ritz Carlton Cancun Reviews

                              Average guest rating

                              4.2
                              out of 5
                              Exceptional
                              Based on 55 reviews

                              Rating by category:

                              Dining
                              5.0
                              Location
                              4.7
                              Rooms
                              3.8
                              Service
                              3.9
                              Value
                              4.3

                              Individual guest reviews

                              • The Cancun beach is no longer a glorious white pearly beach and the view of beautiful blue water is stunning. Spotless nothing out of place and again the service is the best I have ever encountered at any spa. The bathrooms are huge and the staff at the Club Lounge cannot do enough for you and the food is excellent.

                                Surroundings of the hotel are ugly.

                                My rating for the hotel:

                                • Average rating
                                  4.6
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  4
                              • Great service and beach, the view makes you believe tomorrow will be a better day, this hotel is the best hotel in Cancun. The staff there are wonderful, the shower is amazing and the food at this property is always good. Pool is fantastic.

                                My rating for the hotel:

                                • Average rating
                                  5.0
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
                              • The beach was wide and the suite was lovely and the view was breathtaking. The hotel was very nice and the service was wonderful. No bed was unmade for long, food was good and our waiter Pableo was the best that gets and we had lots of fun. The spa was great as was the private yoga class for $25.

                                My rating for the hotel:

                                • Average rating
                                  4.3
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  2
                              • The expanded beach is beautiful, rooms have a great ocean view and this hotel is by far one of the best hotel's we have stayed in. The rates are reasonable for a 5 star propert as the ritz carlton Cancun and the service is amazing at CL. The hot tub is lovely and the restaurants are superb. The concierges are unbelievably attentive and wonderful, the gym is nice.

                                My rating for the hotel:

                                • Average rating
                                  4.8
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  4
                                • Value
                                  5
                              • The fitness center was sparkling and beach were awesome as well. This place was unbelievably good and lobby Bar was GREAT. The service was fantastic too, new manager Angelica was helpful, and assistant Ohdemaris was unusually friendly, the room was 445.00 per night and was seaview and I think worth the money. All of the restaurants were fabulous and facilities were amazing.

                                Old, old building, decor is a little dated and the pools are spotless, warm and not crowded.

                                My rating for the hotel:

                                • Average rating
                                  4.8
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  4
                              • The view was absolutely amazing, regardless, the beach gurads were exceptionally courteous and the Ritz Carlton Cancun was simply Fantastic. Prices were quite reasonable for a ritz carlton, one of our best meals was at the Lobby Bar and at the sushi bar, as usual, the service was overall very good. Our room was perfect, food was great and concierge Angelica was very helpful.

                                Eduardo then escorted us to the business center the printer was broken, the front desk made no offers to resolve this and breakfast was not included in our trip and can be pretty expensive.

                                My rating for the hotel:

                                • Average rating
                                  4.7
                                • Location
                                  5
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
                                • Dining
                                  5
                              • Simply the best hotel in Cancun, nice lobby adn pool area and first rate service in the spa as well. The water was warm and the turquoise color breathtaking, restaurants were all extremely efficient and helpful.

                                My rating for the hotel:

                                • Average rating
                                  4.8
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
                              • Nice hotel, best service ever and the room was lovely and spacious. The food was extra good.

                                My rating for the hotel:

                                • Average rating
                                  4.9
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
                              • The hotel itself is beautiful and the pool staff is also wonderful. The food is magnificent and the service is off the charts.

                                My rating for the hotel:

                                • Average rating
                                  4.5
                                • Service
                                  4
                                • Value
                                  5
                              • Incredible service at the hotel, ahhh home sweet home and stylish interior. Staff fantastic, clean rooms and the Morning buffet served the next day was just as good.

                                My rating for the hotel:

                                • Average rating
                                  4.8
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  5
                              • This hotel is truly impressive, and the management and service here does not get any better, the pool menu is great as is the Bar and Grille restaurant next to pool.

                                My rating for the hotel:

                                • Average rating
                                  5.0
                                • Service
                                  5
                                • Value
                                  5
                              • The water is beautiful and clear and the view of the ocean from the pool is great, the ritz carlton Cancun is a fantastic hotel. The service is the best.

                                My rating for the hotel:

                                • Average rating
                                  4.3
                                • Location
                                  4
                                • Service
                                  5
                                • Value
                                  4
                              • Culinary center and chef rory was great fun, the food for the entire stay was incredible. The staff were very friendly and helpful, accommodation were fantastic. Every meal was delicious, the beverage service was as good as ever, the Pina Colada's excellent and the pools were very nice.

                                Now that the beach has disappeared the water is low for a long way out.

                                My rating for the hotel:

                                • Average rating
                                  4.4
                                • Location
                                  4
                                • Rooms
                                  5
                                • Service
                                  5
                                • Value
                                  4
                              • The pool area is wonderful, the best hotel I have ever been and service alone is sufficient to make a great value. Also, the spa is great, just crazy pricey.

                                Overall the beach is very small and kinda sad.

                                My rating for the hotel:

                                • Average rating
                                  4.7
                                • Location
                                  5
                                • Service
                                  5
                                • Value
                                  5
                              • Great beach, the public areas are gorgeous and the flowers are just breathtaking, the private atmosphere is very relaxing. Every aspect of service is pure excellence, the food is delicious, fresh squeezed orange juice and the spa is spotless and the sauna is the cleanest and freshest I have ever encountered.

                                My rating for the hotel:

                                • Average rating
                                  5.0
                                • Location
                                  5
                                • Service
                                  5
                                • Value
                                  5
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                              Availability

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