Rimrock Resort Hotel - Banff  4 stars

Mountain Avenue, Banff, Canada, T1L 1J2  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

The beautiful location of this rural hotel Rimrock Resort, next to a mountain, is in the middle of the Canadian Rockies. All of the views are amazing, the rooms are lavish, the service is great, and the food is excellent. The caribou and bison have been highly praised. The closeness to the Banff Gondola, Hot Springs, and ski resorts was appreciated.


Set in the city center, the four-star Rimrock Resort Hotel boasts an exceptional location in the heart of Banff National Park with its amazing Canadian Rocky views. Its elegant multi-story building houses all state-of-the-art conference and meeting facilities, first-class recreation capacities and all necessary business services.

All 346 guestrooms at the Rimrock Resort Hotel feature air-conditioned space filled with modern technologies, including Wi-Fi internet access, direct dial phone and flat-screen TV.

With its two restaurants, two lounges and a coffee shop the Rimrock Resort Hotel offers its guests a wide selection of dishes inspired by fresh local ingredients reflecting seasonal changes. Award-winning meals and prestige drinks are served at the Eden restaurant on a daily basis. The lounge features a Wi-Fi connection.

Public bus stop is located 100m away from the hotel.

Year renovated   2011.  Number of rooms   346.

City Center Banff - 2000 ft
Restaurants Grapes Wine Bar (cuisine: Wine Bar, Fondue, Bistro) - 500 ft, Shakes Cafe (cuisine: Fast Food) - 700 ft
Ski areas Canadian Mountain Holidays - 2300 ft, Mt. Norquay - 2.0 mi


All guestrooms feature spacious premises with earthy tones and dark wood touches creating a welcoming and cozy atmosphere. In addition, you will find each room fitted with a temperature control system, two phones, spacious working area, Wi-Fi internet access (surcharged), radio, tea/coffee making facilities, hair dryer and ironing facilities.

Suites feature more space and balcony.

Dining options

Eden restaurant offers national and international cuisine with fresh and local ingredients playing in the perfect harmony of tastes. It welcomes its guests Wednesday-Sunday from 6pm to 9.30pm.

Breakfast is served at the Primrose Dining Room from 7am to 11am through Monday to Friday and from 7am to 11.30am during the weekend. The setting opens its doors for dinner from 6pm to 9.30pm throughout the week.

Larkspur Lounge is a perfect place for relaxing evenings with a glass of prestige whiskies, cognacs and other renowned spirits. You can pop into this setting from 11am to 1am Sunday-Thursday and from 11am to 2am Friday and Saturday. Divas Martini Lounge offers luxury ambience along with a wide selection of various drinks and light snacks. Check hours in accordance with the season.

Rimrock Café is a cozy place famous for its desserts which are served with flavoring coffee, tea or refreshments. Working hours: 6.30am to 9pm Sunday-Thursday and from 6.30am to 11pm Friday and Saturday.

Room service is available 24-hours.

All visitors are offered a full breakfast for a fee. 


Rimrock Resort Hotel features state-of-the-art conference facilities: Wildrose Ballroom will host any special event with its capacity for up to 600 people. Hawthorn is fitted with all high-tech equipment, including audio-visual gadgets and internet access. Executive Boardroom can host up to 18 people with its business-style surrounding and wall screens. Bluebell is a cozy meeting space fitted for various purposes. Rosemary meeting room is equipped for 12 people and features adjacent lounge area. Lobelia is fitted for eight people and resembles convention office located on the lobby level. Laurel features spacious reception area with the adjacent Yarrow meeting room. Yarrow room is equipped with all modern facilities including multifunctional screens and AV capacities. The capacity is for up to 80 people.

Internet is available throughout the hotel for CAD 13.95 per day.


Rimrock Resort Hotel features professional spa complex with body, facial, hand and foot and massage treatments. In addition, you can make use of the indoor swimming pool, sauna or whirlpool as well as warm up at the on-site fitness center, squash court or golf course. Working hours: Spa: 8am-10pm; Fitness and Pool: 6.30am to 10.30am.

Additional features

Additional features include 24-hour front desk and room service, ATM and currency exchange, babysitting and concierge services. Pets allowed.

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General information



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  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Concierge desk
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Designated smoking area

Wireless internet is available in public areas and is free of charge.

Guest Parking

Public hotel parking is possible on site and the rate is CAD 18.90 per day.

Private hotel parking is possible on site and the rate is CAD 33.60 per day.

  • Spa & wellness center
  • Squash
  • Hiking
  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Business center
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Jacuzzi
  • Skiing
  • Night club
  • Whirlpool
  • Hot tub
  • Shiatsu massage
  • Ski storage
Room view
  • Landscape view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Dressing area
Living Area
  • Sitting area
  • Bathtub
  • Hair dryer
  • Shower
  • Bathrobe
  • Cable TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • TV
  • Direct dial telephone



from  4 pm


until  11 am

Children and extra beds
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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All guestrooms feature spacious premises with earthy tones and dark wood touches creating a welcoming and cozy atmosphere. In addition, you will find each room fitted with a temperature control system, two phones, spacious working area, Wi-Fi internet access (surcharged), radio, tea/coffee making facilities, hair dryer and ironing facilities.

Suites feature more space and balcony.

Premium Room
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Rimrock Resort Hotel Premium Room Room
Rimrock Resort Hotel Premium Room Room
Rimrock Resort Hotel Premium Room Room
Rimrock Resort Hotel Premium Room Room
Bed type: 2 Queen Size beds or King Size bed
View: Landscape view
Room facilities
    Standard Room
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    Rimrock Resort Hotel Standard Room Room
    Rimrock Resort Hotel Standard Room Room
    Rimrock Resort Hotel Standard Room
    Rimrock Resort Hotel Standard Room Room
    Bed type: 2 Queen Size beds or King Size bed or Queen Size bed
    Room facilities
      One-Bedroom Junior Suite
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      Room facilities
        Executive Double Room
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        Rimrock Resort Hotel Executive Double Room Room
        Rimrock Resort Hotel Executive Double Room Room
        Rimrock Resort Hotel Executive Double Room Room
        Rimrock Resort Hotel Executive Double Room Room
        Bed type: King Size bed
        Size: 400 sq. feet
        Room facilities
          GrandView Room
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          Rimrock Resort Hotel GrandView Room Grandview Room
          Rimrock Resort Hotel GrandView Room Grandview Room
          Rimrock Resort Hotel GrandView Room Room
          Rimrock Resort Hotel GrandView Room Grandview Room
          Bed type: 2 Queen Size beds or King Size bed
          View: Landscape view
          Room facilities

            Rimrock Resort Hotel LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            What's nearby.

            Banff city center is 10 minutes away walking from the hotel. Banff National Park is 2 minutes away. Keep on walking further for about 15 minutes you will find Cave and Basin National Historic site and Whyte Museum of Canadian Rockies.

            Tourist attractions
            • Banff Upper Hot Springs
              700 ft
            • Holiday on Horseback
              1400 ft
            • Banff Sulphur Mountain Gondola
              1.6 mi
            Popular areas
            • City Center
              2300 ft
            • The Banff Centre
              2300 ft
            • Cave and Basin National Historic Site
              4300 ft
            • Banff Gondola
              1.7 mi
            Places of interest
            • Douglas Fir Resort Waterslides & Pools
              1.2 mi
            Sport related
            • Fairmont Banff Springs Bowling Centre
              2700 ft
            • Banff Springs Bowling Ctr
              2700 ft
            Monuments and Landmarks
            • Banff Avenue
              2.0 mi
            • Banff Park Museum
              1000 ft
            • Whyte Museum-Canadian Rockies
              3300 ft
            • Canada Cave and Basin Historical
              3300 ft
            Medical care and Hospitals
            • Willow Stream Spa at The Fairmont Banff Springs
              3000 ft
            Ski Areas
            • Ski Banff at Mount Norquay
              1.4 mi

            Local Attractions

            • Surprise Corner
              1.3 mi
              Tunnel Mountain Road, Banff
            • Sulphur Mountain
              1.6 mi
              Banff National Park, AlbertaCanada
            • Lake Minnewanka
              6.2 mi
              24km (15 miles) north of Banff, Banff
            • Canmore Nordic Centre Provincial Park
              9.7 mi
              1988 Olympic Way, Canmore
            • Grassi Lakes
              10.5 mi
              Canmore, AlbertaCanada

            Near the hotel

            • Banff Park Museum
              1100 ft
              93 Banff Avenue, Banff
            • Buffalo Nations Luxton Museum
              1200 ft
              1 Birch Ave, Banff
            • Minnewanka Loop / Lake Johnson
              1400 ft
              Banff National Park, AlbertaCanada
            • Bow Falls
              1800 ft
              Banff, Banff National Park, AlbertaCanada
            • Whyte Museum of the Canadian Rockies
              1700 ft
              111 Bear St, Banff
            • Cave and Basin National Historic Site
              1800 ft
              Cave Ave., Banff
            • Cascade Ponds
              1800 ft

            Restaurants Nearby

            • Grapes Wine Bar

              83% likes this, based on 41 reviews
              Cuisine: Wine Bar, Fondue, Bistro, Canadian
              Price Range: USD 19 - USD 42

              500 ft
              Banff Springs Hotel
            • Shakes Cafe

              73% likes this, based on 39 reviews
              Cuisine: Fast Food

              700 ft
              5-201 Banff Ave

              Phone: (403) 762-9148‎

            • Seoul Country Korean Restaurant

              53% likes this, based on 71 reviews

              900 ft
              215 Banff Ave

              Phone: (403) 762-4941

            • The Primrose

              70% likes this, based on 65 reviews
              Cuisine: Continental

              1000 ft
              300 Mountain Ave
            • Waldhaus Pub

              60% likes this, based on 124 reviews
              Cuisine: European, Fondue, Swiss, German
              Price Range: USD 25 - USD 48

              1200 ft
              405 Spray Avenue

              Phone: 1 (403) 762-6860

            Getting there.

            Calgary International Airport is located 145km (one hour and half drive) away from the Rimrock Resort Hotel. There is coach service to Banff and car rental at the airport.

            Otherwise, if you drive your car, take Barlow Trail and turn left at the Country Hills Boulevard. Turn left onto Stoney Trail then right onto Highway 1 and drive it west direction Banff National Park. Take the Banff, Lake Minnewanka exit and head leftwards at the stop sign onto Banff Avenue. Keep on driving through the town, cross the Bow River bridge and at the “T” intersection turn left. Continue right onto Mountain Avenue and after five minutes you will see the Rimrock Resort Hotel on your left.

            Getting around.

            Banff railway station is located 15 minutes away from the hotel, while city buses run their routes all across the town from the bus stop opposite to the setting. On-site parking is available (reservation might be needed) for CAD 13.00 per day

            Rimrock Resort Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Rimrock Resort Hotel

            Average guest rating

            out of 10
            Based on 96 reviews

            Rating by category:


            Individual guest reviews

            • Older travelers

              We liked everything! The hotel is on the top of the mountain, nothing but the Gondola nearby ( and you can't be bothered by the Gondola!), our room looking to the mountain, a very peaceful landscape. The staff is excellent, they do their best to makeall your needs satisfied. The concierges were great, with many excellent suggestions of sightseeing and everything you need to have a perfect stay at the hotel and in Banff and surroundings. The room is very comfy as well, and the Primrose restaurant has a very good food for a fair price. We didn't have dinner at the other restaurant, but it certainly might be as good as Primrose (or better!). We strongly recommend this hotel if you want a perfect stay in Banff.

              • Average rating
            • Older travelers

              All the staff were genuinely courteous and polite.

              • Average rating
            • Couple

              The feeling of being taken care-of, for once. thank you.

              The price was rite at the limit that i would spend for a hotel, it was òk`:

              • Average rating
            • Older travelers

              i liked the restaurants. The underground parking and the atmosphere of the hotel.

              The carpets were in pretty rough shape with stains in our room. The kids running up and down the hall ways outsid our room did take a bit from the romantic weekend we had planned.

              • Average rating
            • Family with children

              We liked the views from the room and we enjoyed using the pool and fitness facilities.

              • Average rating
            • Family with children

              Liked the location and views of the mountains from the main lobby area.

              Just did the think it was great value for the money. The restaurant was not affordable and everything was super expensive.

              • Average rating
            • Group of friends

              The cleverly angled bedroom windows gave superb views of the mountains.

              • Average rating
            • Single

              Hotel could use a bit of a facelift, it's pretty outdated. Don't provide a lot of amentities, everything needs to be asked for. Staff isn't very helpful (although concierge was good)

              • Average rating
            • Older travelers

              Location and it is a very nice hotel.

              I will not believe that I am the first to complain about this, but the pillows in the room were like sleeping with your head on a cement pad. Where did you get these from? Because of the pillows we had a terrible sleep. My wife actually got up a 3:00am and asked the front desk if there was any pillows in the hotel outside of those in the room. She was told what you have is all that is available. Too bad something like a pillow can make the difference of what could have been a memorable stay.

              • Average rating
            • Family with children

              We had a fantastic view from our room of Bow valley and Mountains afar.Enjoyed Larkspur lounge for informal meals and drinks.Service from staff was good in all areas.Concierge was helpful and valet parking efficient and cost was justified on balance.Coffee shop was good for quick cheap breakfast eg coffee and croissant.

              The bathroom was very small and a little dated in the room not special or luxurious in any way . The main room needed more storage in it.

              • Average rating
            • Family with children

              The staff are very well trained, pleasant, and helpful. They accommodated a special request regarding a meal item, without charging extra.

              I found our bed to be rather hard.

              • Average rating
            • Older travelers

              the hot springs across the road and the guy who met us when we pulled up in the car

              pool was cold, Jacuzzi is supposed to have jets of water and didn’t, room was freezing cold, no towels on arrival and when room was cleaned we had to call again for towels, no advise given on parking when booking so thought it was free, server at the lounge area passed us 5 times without even acknowledging us I had to go to the bar and ask to be served. Overall I would never return and most definitely recommend you

              • Average rating
            • Older travelers

              I really liked the architecture of the Rimrock. It was older, yet magnificent, designed to catch the view of Rundle Mountain. I loved the tall windows (no draft) and the deep chairs set out for two in the dining area. The dark trim was generous and the central fireplace massive. I also enjoyed the Christmas decor before it was taken down. In our bedroom I enjoyed the high ceilings and ceiling to floor drapes every time I entered the room. Service was great too.

              • Average rating
            • Family with children

              The skating with our son, the huge gingerbread house by the front entrance and the beautiful views from the lounge and from our room. It was perfect.

              There were some annoying guests who we didn't much like seeing. We managed to ignore them.

              • Average rating
            • Couple

              I have stayed at the Rimrock before and will do so again. It is one of my favourite hotels, the rooms are spacious and clean, the staff is friendly and knowledgeable and I believe a fair value for the level of services provided.

              Complaining about paying $15/day for self-parking a car seems a little ridiculous when compared to a $200/night room but at the same time the extra charge doesn't seem necessary.

              • Average rating
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            Hotel Awards 2014

            CanadianHOTEL AWARDSRecommendedBanffRimrock Resort Hotel

            According to guest reviews, the hotel has been rated asHotels Recommended by Guests in Canada

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