The best part of our really nice stay was the enjoyable breakfast. Good services were available.

The hotel was fairly clean, the rooms were brand-new and beautifully maintained. We got a room with a bath. Every staff member was excellent co-operating and helpful.

This was my very nice stay on our recent vacation. The place was clean and staff were efficient, I loved good location. Booked studio suite, that included a safe box, a microwave oven and a fridge. The beds with feather pillows and hypo-allergenic pillows were big. Location: the hotel was near In the area several restaurants, Richmond for dr appointments, and a great mall.

During my recent stay at Residence Inn, I was impressed by the exceptional service provided by Crystal and Elaine. They went above and beyond to ensure my comfort and satisfaction throughout my three-week training program. The cleanliness of my room was consistently maintained, making it the perfect place for both short-term and long-term stays. The location was convenient, and the staff's friendly smiles and helpfulness made my time away from home much easier. I highly recommend this hotel for a pleasant and enjoyable stay.

Loved our stay in this hotel. We only stayed here for 1 night, as we didn't have time, even so everything was great. Overall the staff was efficient and very very helpful. Outstanding room, which was also extremely spacious. The breakfast was enjoyable with a lot of meals to choose from.

Nice pool, marvellous and good location near a great mall. Clean, excellent room with essentials.

The location of the hotel is great, as it is close to everything. It is conveniently situated near a great mall, making it easy to shop and dine. The rooms are clean and well-maintained, with high-end toiletries provided in the bathroom. The staff is professional, helpful, and friendly. Plus, the breakfast options are delicious and varied, with a waffle being a popular choice. the hotel offers great amenities and a comfortable stay.

There have been issues with dog hair on the furniture, which can be bothersome for some guests.

great stay, exceeded expectations. Spacious, clean suite with a full kitchen. Friendly staff and central location made it perfect. Thanks again!

Sofa bed broken, needed replacement.

Nous avons été accueillis de manière extraordinaire et chaleureuse. Les propriétaires ont été adorables et attentifs à nos besoins. La villa était confortable et bien équipée, avec des chambres propres et des salles de bains en bon état. L'emplacement était idéal, à proximité des commerces, de la plage et des restaurants. Le personnel était disponible et serviable, et nous avons même pu organiser des sorties grâce à leur aide.

The front desk attendant, clean and well-maintained facility, quiet room, friendly staff, comfortable stay.

For us it was ideal.

Staying at this hotel was an enjoyable experience. The location was ideal, with a popular mall close by making it convenient for shopping. The staff were friendly and accommodating, making the stay feel like a home away from home. The rooms were clean and comfortable, and the bathroom was spotless. Breakfast was great, with a variety of options available to suit all dietary needs. the social happy hour was a delightful touch which provided a relaxing evening. a great value for money trip.

The lack of a complimentary coffee and tea service in the common area was slightly disappointing as it is something other Residence Inns offer.

My recent stay at Residence Inn Richmond Northwest was a great experience. The location was convenient and easy to find. The room was clean and well-maintained, with high-end toiletries provided. The staff, especially Crystal at the front desk, was professional and helpful, ensuring a pleasant check-in process. The room also had complimentary coffee, tea, and microwave popcorn, which was a nice touch. I had a comfortable and enjoyable stay at this hotel. I would recommend it to others looking for quality accommodations.

We had a fantastic stay at this hotel. The front desk attendant was very friendly and helpful, ensuring we had a quiet room away from the festivities. The hotel was clean, comfortable, and well-maintained. The kitchen was fully equipped with a regular-sized refrigerator, and we loved having two separate bedrooms and two full bathrooms. The location was perfect, close to a great mall and near everything we needed. The staff was top-notch, making our stay enjoyable and hassle-free.

Nothing, all great.

I had an amazing stay at this hotel. The spacious and clean rooms made me feel comfortable throughout my visit. The staff, especially the manager Jerome, provided top-notch service. The location was perfect as it was centrally located and close to everything, including a great mall. I also enjoyed the convenience of having a full kitchen with a regular-sized refrigerator in my room. this hotel exceeded my expectations and was very economical.

Was all great!

This hotel is conveniently located near everything, making it easy to explore the area. It is just a short distance from a great mall, where you can shop to your heart's content. The rooms are spacious and clean, with beautiful decor. The staff is friendly and efficient, providing great service throughout your stay. Additionally, the breakfast options are varied and delicious, ensuring a satisfying start to your day. this hotel offers a comfortable and convenient stay with plenty of amenities to enjoy.

It is disappointing that the hotel does not thoroughly clean the rooms after pets have stayed, resulting in pet hair being left behind.