Residence Inn Memphis East - 孟菲斯

When we checked in, our room consisted of 1 bedroom with a large opening but no door to block it from the living room, and a second bed located in an upstairs loft with just a partial wall.

After putting them immediately to bed, I discovered how dirty the room was and was shocked.

New beds, furniture in rooms and lobby, and new carpets.

Our room showed signs of wear it needs to have the carpets and curtians replaced we also had a few bugs in the bathrooms.

The room could have been cleaned better too (hair on bathroom floor, etc.

Very good breakfast bar and outdoor pool only.

The breakfast is stale, there is never enough food during the happy hour.

The only positive about the inn is the breakfast was good with friendly service and if you are wanting to be close to the Shea Clinic it is adjacent.

The closet door and towel bar were broken - closet door actually fell off when I tried to open.

Also, positively speaking, were the warm chocolate chip cookies served at check-in and the free breakfast (which I thought had a good selection).

This hotel is being renovated, the front desk staff is polite and accomodating, the room could have been cleaned better too.

The front desk staff is polite and accomodating, and moved me to a new room right away, but the 2nd was no better than the first.

We were unfamilar with the area and the lady at the front desk was more then happy to print off directions for us.

On the positive side, the staff was very friendly, kind and most apologetic about the train situation.

When I mentioned it to the front desk clerk upon checking out, she seemed surprised but not that apologetic.

The trains go by about every hour and shake the whole property and the parking lot is too small if you arrive late you'll have a very hard time finding a place to park.

The lobby looked nice, the hotel staff was superb and our room was huge and clean.

My room was on the back of the hotel facing the train tracks - however, my coworker stayed in a room on the front of the hotel and he said he could hear the trains loud and clear from his room as well.

The staff were very pleasant, the rooms were clean.