Renaissance Chicago Hotel - 芝加哥

客户个人回顾

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• 平均评级: 3.3

  客户种类: 年青自游旅客

  Double room on 12th floor overlooking Chicago river. Very clean and well furnished large room. Had to call for coffee packs as none were in the room. Executive lounge was very nice(great view)unfortunately not open on weekends.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.0 客房
  • 2.3 服务
  • 3.0 超值

• 平均评级: 4.1

  客户种类: 年青自游旅客

  The staff was friendly during check in, the lobby is gorgeous. There is a bar/restaurant on the 2nd floor, with great views of the river. The room was clean, and had everything we needed, a small cofeemaker, mini-bar, tv, desk.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.0 客房
  • 3.5 服务
  • 5.0 超值

• 平均评级: 3.3

  客户种类: 有孩童家庭

  We stayed at this hotel Saturday night only and chose this because of the location and the indoor pool. We stayed on the twenty fourth floor which was quiet. The room faced State street which was ok.

  My son and I went to the pool to swim shortly after we checked in and the pool itself was closed, however the hot tub and steam room were open. Unfortunatly the pool was closed because it needed to be cleaned so we were disappointed. The hotel told us we could use the pool three blocks away at the Courtyard which was ok at best. On Sunday the pool was still closed as was the hot tub and steam room.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.0 客房
  • 2.3 服务
  • 3.0 超值

• 平均评级: 4.3

  客户种类: 年青自游旅客

  The rooms are well appointed and the beds are excellent. There is an option to back light the underside of the vanity in the bathroom which makes it very easy to find the toilet in the middle of the night. You don't have to wait 10 years for an elevator like you do at the Marriott on magnificent mile (don't stay there). A good number of the rooms over look the river as well. The staff has always been friendly and the lounge is excellent.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 3.2 服务
  • 5.0 超值

• 平均评级: 4.3

  客户种类: 蜜月

  We used Marriott points for the stay and were given a room partially overlooking the river. The room seemed to have been recently redone. The bed was one of the best we've had anywhere, and the staff was prompt to meet our every need.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 3.5 服务
  • 5.0 超值

• 平均评级: 4.2

  This is a very nice hotel with nice clean rooms, friendly staff an excellent location. I had a nice view from my room.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.8 客房
  • 3.8 服务
  • 4.0 超值

• 平均评级: 3.7

  客户种类: 蜜月

  I requested a river view room which they gave us. When we were trying to decide what to do and had the television on, it suddenly went off without warning and did not come back on. I contacted the front desk and was told they would send maintenance right up. Then after we had drinks in the lounge and the tv still wasn't fixed I requested a new room because I did not want to find out late at night that the tv couldn't be fixed and have no other rooms available. They switched our room without a problem.

  The water pressure in the shower was absolutely awful -- the worst of any hotel i've ever stayed at. The only thing I did not like is that the room was very hot (perhaps because it's attached to the pool/spa area) and there were no fans going so everyone was really sweating more than was necessary. I was disappointed to find that there was not a refrigerator for use in the room. We were also very disappointed in the one time we tried to use the Concierge.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.0 客房
  • 2.7 服务
  • 4.0 超值

• 平均评级: 4.3

  As a Marriott Gold member (50 nights a year w/ Marriott), we always get a water view room. All of the rooms are very large compared to rooms at many other hotels in the city. The bathroom is large and nicely maintained. There is a coffeemaker with plenty of Starbucks, as well as a well-stocked mini-bar, in every room. The beds have recently been replaced, and now they are much more luxurious, with puffy white comforters and tons of pillows.

  我给这家酒店的评级是:

  • 3.8 客房
  • 5.0 服务
  • 4.0 超值

• 平均评级: 3.4

  I mentioned to the front desk clerk that we were celebrating our anniversary, and he was able to put us in a nice room on the 21st floor with a view of the river. The room was large enough and comfortable, and the bathroom was very nice. We returned from our theatre show that first night to find a bottle of champagne, chocolate, strawberries, and a note from the front desk staff. Our only problems were a slightly rude and less than helpful fellow at the concierge desk, and the fact that they were changing out desks in the rooms on the day we checked in. It was still not a problem, as everything was a comfortable walk, bus ride, or cab ride away.

  It was a bit annoying to have them in and out of our room three times!

  我给这家酒店的评级是:

  • 3.3 客房
  • 4.0 服务
  • 3.0 超值

• 平均评级: 4.1

  The hotel lobby is in need of a renovation. If you like a large lobby, a lounge, and flowered carpet, this is your place. The room was very nice and seemed new with good furniture and the view over the river was nice. The staff was excellent, which is very important. The A/C system is set to go off if there is no motion in the room, this is ok if you are in Motel 6 but not a 4 star. If you like totally new hotels, try the Sofitel, the rooms are a bit smaller, but the hotel is new and hip and very close to the Rush street scene.

  我给这家酒店的评级是:

  • 3.3 客房
  • 5.0 服务
  • 4.0 超值

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