Rafayel Hotel And Spa  5 stars

34 Lombard Road, London, United Kingdom, SW11 3RF  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

On the south bank of the River Thames, the five-star Rafayel Hotel boasts of waterside location and close proximity to the city's galleries.

Inspired with modern influences, the hotel offers Spa & Health Club for your leisure and game room for children.

All 65 designer rooms feature free internet and floor-to-ceiling windows. Some rooms are appointed with exclusive Jet Lag recovery lighting technology.

The Banyan offers award-winning dining and extensive grill menu, while there is a riverside bar at the hotel.

A bus stop is opposite the hotel.

Year renovated   2012.  Number of rooms   65.

City Center London - 3.0 mi
Airports London City Airport (LCY) - 10.1 mi, London Heathrow (LHR) - 12.1 mi
Train Stations Clapham Junction - 2700 ft, Victoria Station - 2.3 mi
Underground stations Parsons Green - 1.1 mi, Fulham Broadway - 1.1 mi
Bus stop - 1.1 mi
Restaurants Banyan on the Thames (Cuisine: Grill, International) - 200 ft, Afternoon Tea at Rafayel on the Left Bank - 100 ft

Rooms

All rooms are appointed to a high standard with modern furnishings and media technologies such as MP3 player, DVD, laptop, iPod, air conditioning.

In addition, each room features stunning views and large floor-to-ceiling windows.

Exclusive Jet Lag recovery lighting technology is provided in the Thames rooms only.

An internet in-room service and management is provided at the hotel.

Dining options

The Banyan is an exclusive dining experience awarded the Gold Award. You will be offered a grill menu and a great choice of exquisite drinks.

An afternoon tea is also served at the hotel daily.

Rafayel’s bar serves light snacks, various cocktails and boasts of stunning riverside views.

The hotel offers a continental breakfast at the price of GBP 9.95 per person per night.  You can start your day with a full english breakfast, which costs GBP 14.95 per person per night. 

Work

The conference rooms can host an event starting from 12 persons and all rooms are packed with AV equipment.

An event assistance is also possible at the hotel on request.

Free wired internet is available in the hotel's rooms.

Free Wi-Fi is provided in public areas.

Leisure

Fitness center, Spa & Health Club and massage service – all are available for your relaxation.

A library is open for a visit.

For children the hotel offers a special game room.

Additional features

The hotel is friendly to guests with disabilities.

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Pets allowed
  • Elevator
  • 24-hour security
  • Storage space
  • 24-Hour Front Desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Garage
  • Designated smoking area
Internet

Hotel high-speed internet access is available in the hotel rooms and is free of charge.

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is GBP 15 per day.

Activities
  • Spa & wellness center
Services
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Game room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Shiatsu massage
  • Library
Room view
  • City view
  • River view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Soundproofed windows
  • Voice mail
  • Dual voltage outlet
  • Bathtub
  • Pay TV
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Toilet
  • Private bathroom
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • DVD player
  • CD player
  • Dressing area
  • Slippers

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 2. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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All rooms are appointed to a high standard with modern furnishings and media technologies such as MP3 player, DVD, laptop, iPod, air conditioning.

In addition, each room features stunning views and large floor-to-ceiling windows.

Exclusive Jet Lag recovery lighting technology is provided in the Thames rooms only.

An internet in-room service and management is provided at the hotel.

Mississippi Room
Check Prices

Up to 220 sq ft in size with urban views.

Yangtze Room
Check Prices

Up to 270 sq ft in size with partial view of the River Thames.

Thames Room
Check Prices

Up to 400 sq ft in size with guaranteed views of the River Thames.

Amazon Room
Check Prices

Up to 520 sq ft in size with urban views.

Nile Suite
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Up to 700 sq ft in size with urban and river views (Please call for availabili ty of River view Rooms).

Rafayel Hotel And Spa LocationWhat's nearby

Legend
Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

What's nearby

What's nearby.

Center of Battersea is within 800m

Marble Arch, designed in 1828 by the British architect John Nash is within 17 minutes driving

Harrods, the world-famous shopping department is within 12 minutes driving

Battersea Park with a contemporary gallery is within walking distance

Earl’s Court, a popular district in the heart of London is within 10 minutes driving

Leicester Square, a pedestrianized square is within 15 minutes

Battersea Park Children's Zoo, 1.0 km, including a zoo, animal encounters, a play area and a relaxing cafe

Battersea Art Centre, 1.2 km, home to a popular independent art exhibition held annually

Marble Arch, 1.4 km, made of Carrere marble and set opposite Speakers' Corner in Hyde Park

Tourist attractions
  • Battersea Contemporary Art Fair
    4000 ft
  • Marble Arch
    4600 ft
  • Stamford Bridge
    5000 ft
Places of interest
  • Albert Bridge
    4600 ft
  • Chelsea Old Church
    4600 ft
  • Carlyles House
    1.0 mi
  • Raffles Townhouse & Night Club
    1.2 mi
Train stations
  • Clapham Junction
    2300 ft
Sport related
  • Chelsea Football Club
    5000 ft
Shopping areas
  • Kings Road
    1.1 mi
Amusement
  • Cineworld
    1.1 mi
Monuments and Landmarks
  • Chelsea Royal Hospital
    1.2 mi
Stadiums
  • Chelsea FC
    4600 ft
Museums
  • Royal London Hospital Archives and Museum
    1.3 mi
Parks
  • Wandsworth Common
    1.1 mi
  • Chelsea Physic Garden
    1.2 mi
Universities, Institutes
  • Chelsea and Westminster Hospital
    1.0 mi
Arboretum, Green spaces, Zoos
  • Battersea Park Children's Zoo
    3300 ft
  • Battersea Park Zoo
    4600 ft
Air business related
  • London Westland Heliport (battersea)
    400 ft
Medical care and Hospitals
  • Royal Hospital Chelsea
    1.1 mi
Underground stations
  • Fulham Broadway
    1.0 mi
  • 1.1 mi
  • Putney Bridge
    1.3 mi
  • West Brompton
    1.4 mi

Local Attractions

  • Chelsea Football Club
    5100 ft
    Stamford Bridge, London
  • Carlyle's House
    1.0 mi
    24 Cheyne Row, London
  • Chelsea Physic Garden
    1.2 mi
    66 Royal Hospital Road, London
  • Chelsea Royal Hospital
    1.2 mi
    Royal Hospital Road, London
  • Battersea
    1.3 mi
    Battersea Bridge Road, Battersea, London

Near the hotel

  • The Lion King - Lyceum Theatre
    4200 ft
    21 Wellington St, Lyceum Theatre, London
  • Comedy Carnival at The Grand
    3400 ft
    21 - 25 St John's Hill, London
  • Recipease Clapham
    3800 ft
    48-50 St. John's Road, London
  • Battersea Park Children's Zoo
    4100 ft
    Albert Bridge Road, London
  • Woman in Black
    4200 ft
    Russel Theatre, London
  • Battersea Park
    4600 ft
    Albert Park Bridge Road, London

Restaurants Nearby

  • Banyan on the Thames

    66% likes this, based on 177 reviews
    Cuisine: Grill, International
    Price Range: USD 15 - USD 49

    200 ft
    Falcon Wharf, 34 Lombard Road

    Phone: +44 (0)20 7801 3638

  • Afternoon Tea at Rafayel on the Left Bank

    100 ft
    34 Lombard Road

    Phone: 44 (0)20 7801 3600

  • MyChelle's Baketique

    55% likes this, based on 38 reviews

    100 ft
    Unit 1 Heliport Industiral Estate

    Phone: 44 0 7525 039 903

  • Patrisey

    76% likes this, based on 26 reviews

    600 ft
    Hotel Verta
  • Hotel Verta

    63% likes this, based on 60 reviews
    Cuisine: International
    Price Range: USD 27 - USD 41

    600 ft
    London's Vertical Gateway

    Phone: 020 7801 3500

Getting there.

Heathrow Airport is a short drive away.

By bus to the airport you need to take bus C3 from York Road to Earls Court Tube Station. You can then take an Eastbound Piccadilly Line tube directly to any Heathrow Airport terminal.

By car to the hotel take the Battersea bridge south towards Wandsworth until reaching Westbridge Road (B305) on the right. Follow Westbridge Road 400m to the traffic lights at Battersea Square. From here turn right onto Lombard road cross under the railway bridge and Rafayel is almost immediately on the right hand side.

Direct connection to Gatwick Airport is via Clapham Junction and Heathrow Airport is only two stops away.

Getting around.

A bus stop is opposite the hotel and bus route 170 runs to Victoria and Lower Sloane Street and the journey lasts approximately 14 – 18 minutes.

Clapham Junction rail station is within three minutes driving or 12 minutes walking

Kensington (Olympia) station is within 10 minutes

King’s Cross rail station is within 20 minutes

Charing Cross rail station is 10 minutes away

London Victoria rail station is less than seven minutes away

A complimentary hotel drop off service is available to the Clapham Common underground station and the Clapham Junction.

Private parking costs GBP 15 per day.

Rafayel Hotel And Spa Reviews

Guest reviews are submitted by our customers after their stay at Rafayel Hotel And Spa

Average guest rating

8.2
out of 10
Excellent
Based on 496 reviews

Rating by category:

Service
8.8
Dining
7.9
Location
8.5
Rooms
8.6
Value
8.7

Individual guest reviews

  • Older travelers

    Clean, comfortable room with lots of gadgets.

    The view out of the window or rather lack of the view. With opened curtains people could see inside our room.

    • Average rating
      6.6
  • Older travelers

    The staff were efficient, friendly and the breakfast was wonderful. We had a thoroughly wonderful stay at this luxury hotel. The bed was really comfortable too and the room facilities were excellent. The room was also really quiet at night - amazing. And the car parking was cheap compared to other locations across the city.

    The lighting in the bedroom could have been a little brighter when we needed it to be e.g. putting make up on, styling hair in front of mirror (there was also no square pin plug near the mirror for drying hair)

    • Average rating
      9.2
  • Group of friends

    Accomodation was excellent and eco friendly.

    Checkin staff were the worst I have ever experienced and the manager promised to investigate and come back to me and never did!

    • Average rating
      6.6
  • Group of friends

    Room was fantastic, hotel great with a good rate for the room... dont hesitate

    Needed the addition of a mirror over the dressing table

    • Average rating
      9.6
  • Family with children

    This will be probably the longest review I have ever written. Here is what we liked about the hotel: free shuttle service from the railway station.There is a bus 170 from Victoria stopping just at the hotel. Free cakes (delicious) and herbal drink/tea at the reception. Strategically placed free mineral water.The luxurious design all over the hotel. The library. The spa with jacuzzi ( very handy after busy day in the city). Very, very well equipped gym (every cardio machine with LCD TV screen) and lots more. Beautifully designed and clean spa. Very spacious room. 2 inches thick carpets. On screen(TV) lighting and temperature control . Very nice and plenty of organic cosmetics to use in bathrooms. Generously big bath.

    nothing really major but still tv screen in bathroom not working and the same with music service in the room. ( not a problem if you bring your mp3 player or game console that you can easily plug into room audio wiring )

    • Average rating
      10.0
  • Older travelers

    Excellent well run clean and friendly staffed hotel, large comfortable rooms, lovely beds and bedding, good choice of facilities, nice on site restaurant, lovely roof top terrace - if it's city location you are after it is just a little bit too far out of the city- black cabs £40 from kings cross! However hotel has arrangement with mini cab firm at less than half the price! Would deffinatley stay there again.

    • Average rating
      8.2
  • Single

    big rooms, free wifi, reception staff friendly

    no tissues in room, no shaving mirror, bad light in bathroom, AC too cold, far away from everything

    • Average rating
      6.6
  • Couple

    the room was lovely, very luxurious. The bed was amazing as was the shower. The staff were very competent and professional

    The situ of the hotel was not great for our needs but that was our fault. It would have been lovely to have been on the other side of the hotel with a nicer view and the shower randomly came on in the middle of the night and woke us. I am not sure that we got great value for money.

    • Average rating
      7.4
  • Older travelers

    Loved the size of the suite very clean & luxury fittings & 42" tv & enjoyed the view over the Thames from the communial decking area

    Dissapointed some of the key features weren`t available ie I pod & internal lighting didn`t seem to reflect what was shown in the hotel pictures,view from room was very dissapointing also noise from heli-port meant for early wake up

    • Average rating
      8.2
  • Single

    fantastic rooms: look brand new, spatious, design; nice wellness center which also looks as it never used before. Very friendly and helpful staff. Restaurant: magnificent view over the Thames, excellent food (sea bass with squid and ink sauce...only the starter "aubergine caviar" did not please me. Prices in restaurant are ok, as hotel guests get nice reductions

    the location of the hotel, quite far from the nearest underground, but the hotel offers a free shuttle service to it

    • Average rating
      9.2
  • Older travelers

    The riverside location, especially the terrace overlooking the Thames.

    It was impossible to see the sky from the room offered to us, which simply overlooked a covered parking area. We had it changed.

    • Average rating
      8.2
  • Couple

    The reception staff never even looked at you when you walked into the hotel let alone say hello.....the hotel is in the middle of no where and def not a 7-8 walk from the station......the hotel room was lovely and we did get a free upgrade as it was my boyfriends birthday (the card and the cupcakes were great) The guys who take us to and from the hotel to the station were great and extra friendly. The food was nice at the restaurant and had a nice view over the Thames.

    • Average rating
      5.8
  • Older travelers

    Visited son and daughter in law who had just given birth to twins

    • Average rating
      9.6
  • Older travelers

    Modern, very clean hotel

    Original room allocated was noisy as situated over a wedding function which we had not been advised about. However the staff were very helpful and moved us instantly

    • Average rating
      6.2
  • Single

    I thought the staff were very nice indeed. The room was extremely pleasant and nicely designed. The hotel is directly on the Thames so it was nice to stroll outside.

    The hotel is new so it still seems a bit wonky. The fire alarm was going off as I arrived because someone was smoking in their room and the staff had great difficulty switching it off so it went on for ages. Seems like a bad design if everyone in the hotel gets disturbed because someone is smoking. They lent me a laptop to access the internet, which was great, but why did it have to be plugged in? Surely they should have Wi-Fi? The reception computers and printers also seemed to have problems, which caused delays. But I think once everything is working properly, it should be a lovely hotel, and to be applauded for providing a quality of hotel one usually only sees in Asia.

    • Average rating
      9.2
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Hotel Awards 2014

UKHOTEL AWARDSHighly RecommendedLondonRafayel Hotel And Spa

According to guest reviews, the hotel has been rated asBest Luxury Hotels in United Kingdom

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