Stunning property, convenient location, great food, superb service, free upgrade, helpful staff.

Nothing, it is perfect.

As always the hotel is very comfortable and well located

In this first semester of the year I have stayed at least 12 times, so I am a very frequent client of the hotel. Yesterday at my check in they had a problem with their card system and they couldn't make my warranty charge, it was pending and they told me they would let me know by mail or phone when the problem was solved and I passed my card. I arrived after a long dinner at the hotel around 1 am and my key was not working, it turns out that it was not working because they had blocked it intentionally because of the card, because when I went down they told me that. So instead of warning me and doing this process before going to dinner or if it was later I would have known beforehand that I had to do it, but unfortunately it was not like that, then after 1 am, even though I was leaving the hotel at 7 am they made me do the process even though I explained to them that it was a problem of theirs, that it was already late, that they never warned me, in short, very bad judgment for such a regular client.

Beautiful facilities, with upscale architecture and well-equipped rooms. Quiet atmosphere with rooms facing a central patio. Courteous and helpful staff. Excellent breakfast and free parking.

I had a fantastic stay at this hotel. The rooms were spacious and well-equipped, with a large and luxurious bathroom. The central patio ensured a peaceful and quiet atmosphere. The staff were courteous and helpful, ensuring that I had everything I needed during my stay. The breakfast was excellent, providing a delicious start to the day. Additionally, the hotel offered free parking, which was convenient for me.

Can't think of anything.

Located in the heart of Villahermosa, this hotel offers a convenient stay for travelers. The spacious bedrooms and elegant decor create a luxurious atmosphere. The breakfast service is exceptional and the food is delicious. The hotel provides a strong wifi connection and a spacious desk area, making it ideal for business travelers. The tropical rainstorm scent throughout the rooms adds a pleasant touch to the experience. The small pool allows for a refreshing dip after a long day.

The front desk staff could benefit from being more enthusiastic and proactive in assisting guests.

I had an exceptional stay at a beautiful hotel in the Villahermosa region. The staff was extremely friendly and helpful, assisting me with getting around and experiencing the local culture. The hotel facilities were superb, with a luxurious ambience reminiscent of old haciendas. The rooms were spacious and beautifully decorated with artwork from local artists. The restaurant had a chic atmosphere and the food was delicious. Additionally, the location was convenient, making it easy to explore the surrounding area.

There was nothing I didn't like.

This hotel is great value for money, especially considering the prices of other hotels in the area. The attention to detail is impressive, with thoughtful touches like complimentary toiletries and items you might have forgotten. The location is also fantastic, being in the best area of the town and close to the ruins of the Mayans. The staff is friendly and the service is top-notch. The rooms on the upper floors are spacious and comfortable, with good beds. The breakfast included in the stay is delicious and satisfying.

No improvements needed, everything was perfect.

Grand and high-standard interior with spacious, Dubai-style rooms featuring a luxurious bathroom. Friendly and accommodating staff. Central patio ensures a quiet stay. Excellent breakfast and free parking available.

I recently stayed at this hotel for a seminar, and I was pleasantly surprised by the exceptional value for money. The prices were incredibly reasonable for the quality of service and amenities provided. The attention to detail throughout the hotel was impressive, from the elegant decor to the efficient and friendly staff. The location of the hotel was also a major plus, being in the best area of the city and within walking distance of some fantastic restaurants and attractions.

All was well, no room for improvement needed.

This hotel is located in the best area of the city, close to the ruins of the Mayans and other restaurants. The rooms are very spacious and comfortable, with amenities like flat-screen TVs and jacuzzi tubs in some suites. The service is attentive, with turndown service and complimentary gifts like chocolate-covered strawberries. The elegant restaurant offers delicious regional dishes for breakfast and dinner.

Some of the hotel employees, especially the reception clerks, seemed to be over-stressed and lacking in training.

I had an amazing stay at this hotel! The cleanliness was impeccable, and the hotel facilities were top-notch. I particularly appreciated the free parking and the excellent breakfast. The staff was also very accommodating and always willing to help. Even though the hotel is not situated in the best area, it is centrally located to most tourist attractions, including the Ruins of the Mayans. This hotel is certainly one of the best in the city.

Not obvious to find, but once you do, you'll have a fantastic stay.

This luxury hotel in Tabasco offers a grand experience. The elegant public areas are beautiful, with a scent that adds a tropical touch. The large rooms are comfortable and have AC, TV, and black-out curtains. The restaurant has excellent service and offers regional cuisine. Plus, the breakfast service is above excellent. The hotel is located in a key location, close to restaurants and other attractions.

The hotel needs some refreshing, especially the pool and gym that lack proper amenities such as umbrellas and sunbeds. The reception staff needs training to provide better service.

The free breakfast was delicious and the staff was friendly. The hotel was located in a good area with easy access to transportation. The bed was comfortable too.

The room was outdated, and the bathroom had mold in the shower. The hotel didn't have any amenities to offer, like a gym or pool.

Luxury ambience, attentive staff, superb facilities, beautiful decor, spacious rooms.

Could not be improved.

This hotel offers great value for money, with affordable prices that won't break the bank. The attention to detail is evident throughout, from the elegant public areas to the spacious and comfortable rooms on the upper floors. The staff provides excellent service, making sure that every need is met. Additionally, the hotel's location is ideal, being in a convenient area close to the town center and within easy reach of the fascinating Mayan ruins.

All was well and there is nothing that needs improvement.