Hotel Grand Zamzan Makkah  5 stars

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The grand 5-star Pullman Zamzam Makkah offers air-conditioned guestrooms.

Rooms

This hotel comprises of Classic Quadruple Room, City Junior Suite and Classic Twin Room, known for ornate furnishing. They feature a living area, a kitchenette and a sofa. Most of the rooms offer a panoramic view of the city.

Eat

Middle Eastern dishes are served in the a la carte restaurant.

The hotel Pullman Zamzam Makkah provides visitors with a free buffet breakfast. 

Work

Guests are welcome to use currency exchange, a safe deposit box as well as internet access, newspapers and a business center.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Public hotel parking is possible on site and the rate is SAR 250 per day.

Year renovated   2006.  Number of floors   33.  Number of rooms   1315.

Location

Major Mecca attractions, such as Safa to Marwa, Floating Mosque and Makkah Gate are located nearby. 2km away from Mecca city center with a mosque, a tower nearby.

Distance to:

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Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of SAR 250 per night/person for extra beds. 
Pets

Pets are not allowed

Facilities

General
  • Currency exchange
  • Elevator
Dining facilities
  • Restaurant
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room facilities
  • Room service

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Classic Twin Room
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Pullman Zamzam Makkah Classic Twin Room
Pullman Zamzam Makkah Classic Twin Room
Pullman Zamzam Makkah Classic Twin Room
Pullman Zamzam Makkah Classic Twin Room
Pullman Zamzam Makkah Classic Twin Room
Bed type: Two Single Beds or Four Single Beds or Double Bed
View: City view
Room facilities
    Junior Suite
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    Pullman Zamzam Makkah Junior Suite
    Pullman Zamzam Makkah Junior Suite
    Pullman Zamzam Makkah Junior Suite
    Pullman Zamzam Makkah Junior Suite
    Pullman Zamzam Makkah Junior Suite
    Bed type: Two Single Beds or Double Bed
    View: City view
    Room facilities
      Superior Twin Room
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      Pullman Zamzam Makkah Superior Twin Room
      Pullman Zamzam Makkah Superior Twin Room
      Pullman Zamzam Makkah Superior Twin Room
      Pullman Zamzam Makkah Superior Twin Room
      Pullman Zamzam Makkah Superior Twin Room
      Bed type: Two Single Beds or Double Bed or Twin Beds
      View: Haram view
      Room facilities
        Deluxe Twin Room
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        Pullman Zamzam Makkah Deluxe Twin Room
        Pullman Zamzam Makkah Deluxe Twin Room
        Pullman Zamzam Makkah Deluxe Twin Room
        Pullman Zamzam Makkah Deluxe Twin Room
        Pullman Zamzam Makkah Deluxe Twin Room
        Bed type: Two Single Beds or Double Bed
        View: Haram view
        Room facilities
          Executive Suite
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          Pullman Zamzam Makkah Executive Suite
          Pullman Zamzam Makkah Executive Suite
          Pullman Zamzam Makkah Executive Suite
          Pullman Zamzam Makkah Executive Suite
          Pullman Zamzam Makkah Executive Suite
          Bed type: Two Single Beds
          View: Haram view
          Room facilities
            Presidential Suite
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            Pullman Zamzam Makkah Presidential Suite
            Pullman Zamzam Makkah Presidential Suite
            Pullman Zamzam Makkah Presidential Suite
            Pullman Zamzam Makkah Presidential Suite
            Pullman Zamzam Makkah Presidential Suite
            Bed type: A Double and two Single Beds or Double Bed or Two Single Beds
            View: City view, Haram view
            Room facilities

              Pullman Zamzam Makkah LocationWhat's nearby

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              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground station
              • Train Stations
              • Parks
              • Attractions for Tourists
              • Museums
              • Convention Centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Attractions for Tourists
              • Zamzam Tower
                100 m
              Popular areas
              General
              • The Sacred Mosque (Masjid Al Haram)
                300 m
              Universities, Institutes
              • Um AlQura University
                4.5km

              Local Attractions

              • Floating Mosque
                3.2km
              • Makkah Gate
                3.2km
              • Safa to Marwa
                10.1km
                Makkah Madinah Road, Mecca

              Near the hotel

              • Abraj Al-Bait Towers
                120 m
                MeccaSaudi Arabia
              • Black Stone
                380 m
                MeccaSaudi Arabia
              • Jabal-al-noor (Mountain of Light)
                1.2km
                MeccaSaudi Arabia

              Pullman Zamzam Makkah Reviews

              Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

              Average guest rating

              7.6
              out of 10
              Excellent
              Based on 40 reviews

              Rating by category:

              Rooms
              7.8
              Service
              6.3
              Location
              8.8
              Dining
              7.3
              Value
              7.6

              Individual guest reviews

              • The location of the hotel was good and room was comfortable and spacious.

                Untrained staff and bathroom small. No free wireless, we stuck in the elevator and qualty of food outlets not very appealing and limited food options.

                My rating for the hotel:

                • Average rating
                  6.2
                • Rooms
                  7
                • Service
                  6
                • Value
                  4
                • Dining
                  8
              • Near to the holy place and room good after teething problems. The breakfast was excellent.

                The hotel is very crowded because of promotions and location.

                My rating for the hotel:

                • Average rating
                  7.0
                • Rooms
                  7
                • Value
                  5
                • Dining
                  9
              • Location and facilities were excellent as was breakfast, the room was good and clean.

                The hotel staff were rude and helpless.

                My rating for the hotel:

                • Average rating
                  7.6
                • Location
                  10
                • Rooms
                  8
                • Value
                  5
              • Location is excellent and the attitude of the staff is just shocking.

                Rated as 5 stars the service is at 2.5 at best.

                My rating for the hotel:

                • Average rating
                  5.6
                • Location
                  7
                • Service
                  4
              • Very good location near al haram, just the hotel and the breakfast, spacious rooms. Food available through several outlets within the mall.

                Staff were not freindly and bathroom was very bad.

                My rating for the hotel:

                • Average rating
                  6.4
                • Location
                  5
                • Rooms
                  7
                • Service
                  5
                • Value
                  5
                • Dining
                  10
              • Exellent location faced gate abd al azez and close to al kaaba, we stay There for Omrah pilgrim and the place just a side from holly mosque, staff is good and speak English as well.

                Service is very poor.

                My rating for the hotel:

                • Average rating
                  7.6
                • Location
                  8
                • Service
                  7
                • Value
                  8
              • Location excellent and i staied two amazing night at the hotel. Friendly staff and nice spacious room. Breakfast buffet was good.

                No available service welcome like water.

                My rating for the hotel:

                • Average rating
                  7.6
                • Location
                  7
                • Rooms
                  8
                • Service
                  10
                • Value
                  9
                • Dining
                  4
              • I liked the location and price, good room near holy place very nice. The staff are friendly.

                Very low quality services and poor reception. Bath tub curtain was filthy.

                My rating for the hotel:

                • Average rating
                  5.2
                • Location
                  5
                • Rooms
                  5
                • Service
                  6
                • Value
                  5
              • Fantastic breakfast and location, overall good quality, services are rxcellent and the staff are friendly. The room are clean.

                Crowded, small lobby, front desk and the bathroom was bad.

                My rating for the hotel:

                • Average rating
                  7.8
                • Location
                  10
                • Rooms
                  6
                • Service
                  7
                • Value
                  8
              • Friendly staff clean good location spacious rooms, wonderful atmosphere and exceptional and professional service received from Fahad Al Khoozaai Guest relations manager. Large beds and excellent Breakfast varieties.

                Hotel withdraw complete rate &, the long ques at reception to check in and the bathroom's floor always wet beacause of bad desgin. Kitchen facilities are not available.

                My rating for the hotel:

                • Average rating
                  8.6
                • Location
                  9
                • Rooms
                  8
                • Service
                  10
                • Value
                  8
                • Dining
                  8
              • S really a perfect location, the distance was excellent and the room was very nice and comfortable I like to stay again soon. The prices were also reasonable and breakfast was really good.

                Reception area was crowded many times and the hotel bathroom was not as clean as you would expect in a five star hotel. The staff were not responsible, window was very dirty.

                My rating for the hotel:

                • Average rating
                  5.6
                • Location
                  8
                • Rooms
                  5
                • Service
                  3
                • Value
                  8
                • Dining
                  4
              • Location to haram is excellent and seriously, you could train a wild dog better than this. The hotel is beautiful and the rooms are spacious, service is good. Its not a studio either since the kitchen/washing machines are not available and complimentary breakfast is reasonable.

                Ka'bah view is very limited, staff attitude is very bad and receptionists are not well trained. Small storage space in the suite, elevators are always crowded during Prayer times.

                My rating for the hotel:

                • Average rating
                  6.6
                • Location
                  6
                • Rooms
                  6
                • Service
                  7
                • Value
                  6
                • Dining
                  8
              • Clean and beautiful hotel, great breakfast.

                My rating for the hotel:

                • Average rating
                  8.0
                • Value
                  8
              • Our stay was comfortable and room was clean and well made upon arrival. Breakfast buffet was of a good standard.

                Poor service from front office staff.

                My rating for the hotel:

                • Average rating
                  7.4
                • Rooms
                  10
                • Service
                  2
                • Value
                  10
              • Perfect location, probably the best hotel in Makkah and room service were prompt and helpful. Breakfast was good.

                My rating for the hotel:

                • Average rating
                  9.4
                • Location
                  10
                • Rooms
                  10
                • Value
                  8
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              Why book with us?

              Low prices
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              Free cancellations
              Usually cancellations can be made without charge close to your arrival date (check policies).
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              Hotel Awards 2014

              SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

              According to guest reviews, the hotel has been rated asBest Luxury Hotels in Saudi Arabia

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