Hotel Grand Zamzan Makkah  5 stars

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The grand 5-star Pullman Zamzam Makkah offers air-conditioned guestrooms.

Rooms

This hotel comprises of Classic Quadruple Room, City Junior Suite and Classic Twin Room, known for ornate furnishing. They feature a living area, a kitchenette and a sofa. Most of the rooms offer a panoramic view of the city.

Eat

Middle Eastern dishes are served in the a la carte restaurant.

The hotel Pullman Zamzam Makkah provides visitors with a free buffet breakfast. 

Work

Guests are welcome to use currency exchange, a safe deposit box as well as internet access, newspapers and a business center.

Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Public hotel parking is possible on site and the rate is SAR 250 per day.

Year renovated   2006.  Number of floors   33.  Number of rooms   1315.

Location

hotel Hotel Grand Zamzan Makkah Mecca location

Major Mecca attractions, such as Safa to Marwa, Floating Mosque and Makkah Gate are located nearby. 2km away from Mecca city center with a mosque, a tower nearby.

Distance to:

  • City Center - 1.4km

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of SAR 250 per night/person for extra beds. 
Pets

Pets are not allowed

Facilities

General
  • Currency exchange
  • Elevator
Dining facilities
  • Restaurant
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room facilities
  • Room service

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Deluxe Twin Room

Haram view

Two Single Beds or Twin Beds

Pullman Zamzam Makkah Deluxe Twin Room
Check Prices
Pullman Zamzam Makkah Deluxe Twin Room
    Classic Twin Room

    City view

    Two Single Beds

    Pullman Zamzam Makkah Classic Twin Room
    Check Prices
    Pullman Zamzam Makkah Classic Twin Room
      Executive Suite

      Haram view

      Two Single Beds

      Pullman Zamzam Makkah Executive Suite
      Check Prices
      Pullman Zamzam Makkah Executive Suite
        Presidential Suite

        City view, Haram view

        A Double and two Single Beds

        Pullman Zamzam Makkah Presidential Suite
        Check Prices
        Pullman Zamzam Makkah Presidential Suite
          Superior Quadruple Room

          Quad

          Check Prices
          Classic Room

          City view

          Four Single Beds or Three Single Beds

          Pullman Zamzam Makkah Classic Room
          Check Prices
          Pullman Zamzam Makkah Classic Room
            Superior Room

            Haram view

            One Twin Bed

            Pullman Zamzam Makkah Superior Room
            Check Prices
            Pullman Zamzam Makkah Superior Room
            Superior Twin Room

            Two Single Beds

            Pullman Zamzam Makkah Superior Twin Room
            Check Prices
            Pullman Zamzam Makkah Superior Twin Room
              Junior Suite

              City view

              Two Single Beds

              Pullman Zamzam Makkah Junior Suite
              Check Prices
              Pullman Zamzam Makkah Junior Suite

                Pullman Zamzam Makkah LocationWhat's nearby

                Legend
                Legend
                • Current hotel
                • Hotels nearby
                • Airports
                • Underground Railway Stations
                • Train Stations
                • Parks
                • Attractions for Tourists
                • Museums
                • Convention Centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                Attractions for Tourists
                • Zamzam Tower
                  100 m
                Popular areas
                General
                • The Sacred Mosque (Masjid Al Haram)
                  300 m
                Universities, Institutes
                • Um AlQura University
                  4.5km

                Local Attractions

                • Floating Mosque
                  3.2km
                • Makkah Gate
                  3.2km
                • Safa to Marwa
                  10.1km
                  Makkah Madinah Road, Mecca

                Near the hotel

                • Abraj Al-Bait Towers
                  120 m
                  MeccaSaudi Arabia
                • Black Stone
                  380 m
                  MeccaSaudi Arabia
                • Jabal-al-noor (Mountain of Light)
                  1.2km
                  MeccaSaudi Arabia

                Pullman Zamzam Makkah Reviews

                Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

                Average guest rating

                3.8
                out of 5
                Excellent
                Based on 40 reviews

                Rating by category:

                Rooms
                3.9
                Service
                3.2
                Location
                4.4
                Dining
                3.7
                Value
                3.8

                Individual guest reviews

                • The location of the hotel was good and room was comfortable and spacious.

                  Untrained staff and bathroom small. No free wireless, we stuck in the elevator and qualty of food outlets not very appealing and limited food options.

                  My rating for the hotel:

                  • Average rating
                    3.2
                  • Rooms
                    4
                  • Service
                    3
                  • Value
                    2
                  • Dining
                    4
                • Near to the holy place and room good after teething problems. The breakfast was excellent.

                  The hotel is very crowded because of promotions and location.

                  My rating for the hotel:

                  • Average rating
                    3.6
                  • Rooms
                    3
                  • Value
                    3
                  • Dining
                    5
                • Location and facilities were excellent as was breakfast, the room was good and clean.

                  The hotel staff were rude and helpless.

                  My rating for the hotel:

                  • Average rating
                    3.8
                  • Location
                    5
                  • Rooms
                    4
                  • Value
                    3
                • Location is excellent and the attitude of the staff is just shocking.

                  Rated as 5 stars the service is at 2.5 at best.

                  My rating for the hotel:

                  • Average rating
                    2.8
                  • Location
                    4
                  • Service
                    2
                • Very good location near al haram, just the hotel and the breakfast, spacious rooms. Food available through several outlets within the mall.

                  Staff were not freindly and bathroom was very bad.

                  My rating for the hotel:

                  • Average rating
                    3.2
                  • Location
                    2
                  • Rooms
                    3
                  • Service
                    3
                  • Value
                    3
                  • Dining
                    5
                • Exellent location faced gate abd al azez and close to al kaaba, we stay There for Omrah pilgrim and the place just a side from holly mosque, staff is good and speak English as well.

                  Service is very poor.

                  My rating for the hotel:

                  • Average rating
                    3.9
                  • Location
                    4
                  • Service
                    4
                  • Value
                    4
                • Location excellent and i staied two amazing night at the hotel. Friendly staff and nice spacious room. Breakfast buffet was good.

                  No available service welcome like water.

                  My rating for the hotel:

                  • Average rating
                    3.8
                  • Location
                    3
                  • Rooms
                    4
                  • Service
                    5
                  • Value
                    5
                  • Dining
                    2
                • I liked the location and price, good room near holy place very nice. The staff are friendly.

                  Very low quality services and poor reception. Bath tub curtain was filthy.

                  My rating for the hotel:

                  • Average rating
                    2.8
                  • Location
                    3
                  • Rooms
                    3
                  • Service
                    3
                  • Value
                    3
                • Fantastic breakfast and location, overall good quality, services are rxcellent and the staff are friendly. The room are clean.

                  Crowded, small lobby, front desk and the bathroom was bad.

                  My rating for the hotel:

                  • Average rating
                    3.9
                  • Location
                    5
                  • Rooms
                    3
                  • Service
                    4
                  • Value
                    4
                • Friendly staff clean good location spacious rooms, wonderful atmosphere and exceptional and professional service received from Fahad Al Khoozaai Guest relations manager. Large beds and excellent Breakfast varieties.

                  Hotel withdraw complete rate &, the long ques at reception to check in and the bathroom's floor always wet beacause of bad desgin. Kitchen facilities are not available.

                  My rating for the hotel:

                  • Average rating
                    4.3
                  • Location
                    4
                  • Rooms
                    4
                  • Service
                    5
                  • Value
                    4
                  • Dining
                    4
                • S really a perfect location, the distance was excellent and the room was very nice and comfortable I like to stay again soon. The prices were also reasonable and breakfast was really good.

                  Reception area was crowded many times and the hotel bathroom was not as clean as you would expect in a five star hotel. The staff were not responsible, window was very dirty.

                  My rating for the hotel:

                  • Average rating
                    2.9
                  • Location
                    4
                  • Rooms
                    3
                  • Service
                    2
                  • Value
                    4
                  • Dining
                    2
                • Location to haram is excellent and seriously, you could train a wild dog better than this. The hotel is beautiful and the rooms are spacious, service is good. Its not a studio either since the kitchen/washing machines are not available and complimentary breakfast is reasonable.

                  Ka'bah view is very limited, staff attitude is very bad and receptionists are not well trained. Small storage space in the suite, elevators are always crowded during Prayer times.

                  My rating for the hotel:

                  • Average rating
                    3.3
                  • Location
                    3
                  • Rooms
                    3
                  • Service
                    4
                  • Value
                    3
                  • Dining
                    4
                • Clean and beautiful hotel, great breakfast.

                  My rating for the hotel:

                  • Average rating
                    4.0
                  • Value
                    4
                • Our stay was comfortable and room was clean and well made upon arrival. Breakfast buffet was of a good standard.

                  Poor service from front office staff.

                  My rating for the hotel:

                  • Average rating
                    3.7
                  • Rooms
                    5
                  • Service
                    1
                  • Value
                    5
                • Perfect location, probably the best hotel in Makkah and room service were prompt and helpful. Breakfast was good.

                  My rating for the hotel:

                  • Average rating
                    4.7
                  • Location
                    5
                  • Rooms
                    5
                  • Value
                    4
                Show more reviews

                Why book with us?

                Low prices
                Enjoy our best price guarantee and special offers.
                Free cancellations
                Usually cancellations can be made without charge close to your arrival date (check policies).
                Guaranteed room
                You get instant confirmation directly from the hotel's reservation database.

                Hotel Awards 2014

                SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                According to guest reviews, the hotel has been rated asBest Luxury Hotels in Saudi Arabia

                Use Badge