Pulai Springs Hotel - Johor Bahru  5 stars

20Km Jalan Pontian Lama, Pulai Johor, Johor Bahru, Malaysia, 81110  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Pulai Springs Resort, a five-star hotel, is located along Jalan Pontian Lama in Johor, Malaysia. It is the famous golf and recreation resort. The hotel is not far from Sultan Ismail International Airport.

All 270 suites are equipped according to the latest word of technical decisions. The style and design of them is luxurious and elegant. You can organize meetings and take advantage of the seminar packages. The maximum capacity is 1200 people. Also, weddings can be carried out at this hotel.

The cuisines are a connection of the dishes from all over the world: Chinese, Indian, local, Western, and international. Two restaurants, several terraces and café invite the guests.

The number of sports facilities and recreation offers are available at the hotel. Two 18-hole championship golf courses, tennis court, gym, outdoor pool and many others are at your service. Massages are also offered.

Number of rooms   129.

City Center Johor Bahru - 4.5 mi
Airports Sultan Ismail Intl (JHB) - 9.2 mi, Changi (SIN) - 21.4 mi
Underground stations Yishun MRT Station - 9.9 mi
Bus stop - 5.2 mi

Rooms

The 270 guestrooms are divided into Cinta Ayu All suites (studio, one, two, three or four bedroom) and Anugraha (premiere deluxe, premiere executive suite, Pulai/Melana suite). The suites have fully equipped kitchen, luxurious bath room, and walk-in dresser with built-in cabinet. All of them have an air-conditioning system.

Dining options

You will have the possibility to taste the food from many cuisines of the world. Daily breakfast is served at Cinta Terrace (max. 160 people).

At Gleneagles Terrace, local, Western, Chinese, Indian, and international cuisines are served. Maximum capacity is 100 guests. Qing Palace (max. 220 people) offers Szechuan and Chinese cuisines.

Light snacks are provided at Cafe & Pool bar (max. 30 people) and Pulai Terrace (max 32 people). Elephant & Castle is a place where you can entertain and relax (max. 40 at the pub and max. 20 at bar & lounge).

The hotel Pulai Springs serves a buffet breakfast for free. 

Work

Half day and full seminar packages can be provided at the following meeting rooms and halls: Maharaja suites (30 people), Cineplex (72 people), Dewan Inderaputera (250 people), Kayangan suites (160 people, can be divided into smaller rooms for 20-40 people), Dewan Kencanapuri (1200 people), Cengal suite (60 people).

Leisure

Each visitor can find something to meet his/her requirements. The sports center includes waterfalls café, pool bar, the Pulai spa, steam and sauna rooms, rock showers, gym, squash courts, table tennis, lap pool, children's pool, wading pool, and rock island water slide. Certainly, two 18-hole championship golf courses are provided, as this hotel is one of the best golf and recreation resort.

The Social center can offer library, Tee Tee club playroom, cineplex, and prayer room.

Massage is also offered.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Elevator
  • Bus parking
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
Internet

Wireless internet is available in the hotel rooms and the rate is MYR 50 per day

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
  • Squash
  • Table tennis
  • Billiards
  • Cycling
  • Darts
Services
  • Bell staff/porter
  • Laundry
Dining facilities
  • Bar/lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
  • Game room
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Karaoke
  • Fitness center
  • Golf
  • Exercise gym
  • Tennis
  • Bicycle rentals
  • Tennis court
  • Hot tub
  • Shiatsu massage
  • Library
Room facilities
  • Air conditioning
  • Room service
  • Mini bar
Living Area
  • Sitting area
Media
  • AM/FM alarm clock
  • Telephone
  • TV

Policies

Check-In

from  12 pm

Check-Out

until  3 pm

Children and extra beds
  • All children under the age of 4 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

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The 270 guestrooms are divided into Cinta Ayu All suites (studio, one, two, three or four bedroom) and Anugraha (premiere deluxe, premiere executive suite, Pulai/Melana suite). The suites have fully equipped kitchen, luxurious bath room, and walk-in dresser with built-in cabinet. All of them have an air-conditioning system.

Premier Deluxe Double Room
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Pulai Springs Premier Deluxe Double Room
Bed type: Double Bed
Studio Suite
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Pulai Springs Studio Suite
Pulai Springs Studio Suite
Pulai Springs Studio Suite Room information
Bed type: 2 Single beds or Double Bed or King Size bed
Size: 435 sq. feet
Room facilities
    One-Bedroom Suite
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    Pulai Springs One-Bedroom Suite
    Pulai Springs One-Bedroom Suite
    Pulai Springs One-Bedroom Suite Room information
    Bed type: 2 Single beds or Double Bed or King Size bed
    Size: 605 sq. feet
    Room facilities
      Two-Bedroom Suite
      Check Prices
      Pulai Springs Two-Bedroom Suite
      Pulai Springs Two-Bedroom Suite
      Pulai Springs Two-Bedroom Suite Room information
      Bed type: Double Bed or 1 Double bed and 2 Single beds or 2 Single beds
      Size: 855 sq. feet
      Room facilities
        Three-Bedroom Suite
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        Pulai Springs Three-Bedroom Suite
        Bed type: 2 Double beds and 2 Single beds or 2 Single beds or Double Bed
        Size: 1230 sq. feet
        Room facilities

          Pulai Springs Location

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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          Click the hotel to go to the main hotel page.

          Local Attractions

          • Pulai Waterfall
            2.5 mi
          • Taman Merdeka
            2.9 mi
            Jalan Nong Chik, Johor Bahru
          • Grand Palace Park (Istana Besar)
            3.8 mi
          • Danga Bay
            4.1 mi
          • Sultan Abu Bakar Mosque
            4.7 mi
            Jalan Gertak Merah, Johor Bahru
          Getting there.

          The nearest airport is Sultan Ismail (JHB) - 11.5km, and Changi (SIN) airport is in 49.4km. The hotel is in 15km from Singapore’s Tuas checkpoint.

          Pulai Springs Reviews

          Guest reviews are submitted by our customers after their stay at Pulai Springs

          Average guest rating

          7.0
          out of 10
          Very good
          Based on 66 reviews

          Rating by category:

          Service
          7.5
          Value
          8.9
          Location
          7.4
          Rooms
          7.7
          Dining
          6.7

          Individual guest reviews

          • Family with children

            Spacious room, clean & value for money. Like the scenery. Swimming pool was great. The concierge guy & driver was very polite. Overall stay great .. Will come back again.

            Room Balcony no lights. Walk way from lift to room was very dimmed. Its dangerous & scary. Driveway into the resort - no lights at all. Hope lightings around the room & facilities can be improved for safety reason.

            • Average rating
              6.6
          • Couple

            Room was clean and facilities was good.

            Price reflected at Booked.net was not the amount that was eventually charged. Amount paid was higher.

            • Average rating
              7.8
          • Family with children

            The swimming pool and jacuzzi are great for kids. The gym is very well maintained. Hotel staff are very friendly and we were transported by Buggy or Van to the Sports Centre which came very helpful when it rained.

            The hotel has very little to offer for food, although it has many restaurants, they sell more or less the same type of food. My daughter and I had food poisoning on the third day of our stay but we are not sure which restaurant it was. Night activities are lacking, the Karaoke is meant for adults only and families can't go for it.

            • Average rating
              7.8
          • Couple

            good staff, the room is spacious, the room is clean.

            1. the swimming pool tiles are very dirty. 2. the food in breakfast is not nice 3. the restaurant's lights are dirty (breakfast buffet)

            • Average rating
              6.6
          • Single

            Room was clean, grounds were beautiful, pool was clean, food was good

            Room had been smoked in, room needs more information like a map,

            • Average rating
              6.6
          • Older travelers

            Take longer time to check in as d counter staff unable to locate my order confirmation. He claimed No room available for me. Hes not familiar wif d credit card machine. When we get d room, der is No fridge (I believed it was remove before). Very disappointed.... Dat will be my first n d last visit to this hotel.

            • Average rating
              4.2
          • Couple

            Green surrounding

            The breakfast is seem not appetite & lack of variety

            • Average rating
              5.4
          • Group of friends

            Service was poor. There were no Towels in the on checking in and it takes 1 hour to supply them after calling Housekeeping on the phone. On top of that they only supplied bath towels, no face towels. Having come back after a long and tired day, both our two rooms could not open and had to go to reception to change the card key combination.

            • Average rating
              5.8
          • Family with children

            The pool and the breakfast provided was good. Reception were friendly and followed up on requests to see if they had been actioned.

            • Average rating
              7.0
          • Family with children

            Nice gardens

            Very bad service from staff. Aparment not clean, no towels, toilet paper, tissues and so on..... Noisy

            • Average rating
              4.6
          • Family with children

            I like pulai spring because of the fresh air in the morning & with the natural trees!

            I didn't like the cleanliness of the resort ! I found out the hotel room got a lot of ants ! The room is old & dirty !

            • Average rating
              5.4
          • Family with children

            The hotel rooms is getting old .the towels are old, bad smell and black. The iron clothes are black and burned . The sheets are old . The staffs are not wellcoming and smiling . The have a shutle to lego land but we were denied using becuse we did not book directly through them . They are far from the city and don't have a shutle to the city ,very strang to me . I think the hotel is govermental

            • Average rating
              3.2
          • Family with children

            None of the showers in restrooms by any pool works properly and you will rarely find soap/shampoo in any of them. Extremely dirty and horribly maintained place. Breakfast was one of the worst I've had in my whole 9 day stay in Malaysia. the GM of this hotel should consider using the facilities himself to see what the hell is going on here.

            • Average rating
              3.2
          • Group of friends

            The location is not too far from the city and shopping area. The rooms and surrounding area is nice, clean, greenery, and spacious rooms with quite many facilities.

            The house keeping is very difficult to help. We must call many times before they give what you ask. They don't prepare some items like doormat. They also don't prepare water dispenser inside the unit with several bedrooms. The kitchen utensils is not complete, there is no knife.

            • Average rating
              6.6
          • Group of friends

            The staffs were very helpfull and kind. The Resort Grounds were beautiful. Peacefull.

            ...The rooms utilities need to be updated...... ...And, after room serviced the next day...i found missing towels...forgotten to be replace...... ...End up using my own....

            • Average rating
              7.0
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          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made free of charge close to your arrival date (check policies).
          Guaranteed room
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          Hotel Awards 2014

          MalaysianHOTEL AWARDSRecommendedJohor BahruPulai Springs

          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Malaysia

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