Hotel Pueblo Bonito Emerald Bay Mazatlan - Mazatlán

5 stars

Av. Ernesto Coppel Compana #201 Zona Nuevo Mazatlan, Mazatlán, 墨西哥, 82110

Hotel PBEBLEBISTROHotel Interior Room Restaurant Restaurant EMERALDBAYLACORDELIERRestaurant Facilities PoolFacilities RestaurantFacilities Facilities

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概述

5星级Pueblo Bonito Emerald Bay兼具 住宿和礼宾服务, 客房服务 和 医疗服务服务,是在Mazatlán度假的人们的理想住宿选择。

酒店的现场餐厅具有其独特的风格,菜单和酒水单与众不同,使其成为与家人共度良宵的绝佳去处。

所有商务旅客都会喜欢整个酒店都提供高速互联网访问连接。

客房数量   258.

Pueblo Bonito Emerald Bay

客房

所有酒店客房均配备厨房,确保您住得舒适。 还有一些客房可看到城市的美丽的海洋景色。

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最低消费

入住日期
退房日期
成年人每间客房
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套间 超大 超大床    

价格标示

房间内:

  • 小厨房
  • 浴缸
  • 客厅角
  • 阳台
  • 淋浴
套房 双人床    

价格标示

房间内:

  • 阳台
  • 小厨房
  • 沙发床
  • 起居室

酒店设备

概述
  • 免费停车服务
  • 停车区
  • 礼宾部
  • 快速结账
  • 24小时前台服务
活动
  • 水疗和健康中心
服务
  • 商店/商业服务
  • 洗衣
房间设施
  • 客房服务
  • 茶具和咖啡机
  • 有线电视
  • 吹风机
  • 闹钟
  • 室内保险柜
餐饮设施
  • 餐厅
  • 酒吧
商务设施
  • 商务中心
会议设施
  • 会议/宴会设备
儿童设施
  • 临时保母服务
残障人士设施
  • 残障人士客房/设施
休闲娱乐设施
  • 花式台球
  • 健身或水疗中心
  • 沙滩
因特网

酒店高速无线(Wi-Fi)因特网连接在整个酒店区域有供应并且免费。

客户停车

可能有免费 酒店泊车当场

马上预订 ↑

3.9
基于  196 回顾
平均客户评级
优良

酒店规定

入住

从  4 pm ( 16:00 小时 )

退房

直到 11 am ( 11:00 小时 )

取消*
  • 如果您在预达日期前不足2天取消订房,酒店将收取相当于第一晚的住房收费。
  • 如果你不取消订房甚至不出现,酒店将收取相当于第一晚的住房收费(不出现的情况下)。
  • 在您预达日期前2天取消订房不需罚款,此特权只供透过本网页预订的客户专享。
  • 此为一般酒店退订政策。请注意,退订政策可能存在差异,请在预订前进行核实。
小孩和加床
  • 一位孩童若於2歲以下,可以以加嬰兒搖床價錢每人/晚USD 10.00 入住酒店。 
  • 客房內沒有加床。 
宠物

不许携带宠物

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条款和细则

个人资料
  • 所有信息加密,并通过安全渠道发送给酒店。
  • 电邮具有防护接收垃圾邮件的功能,可用来接收预订券,如有需要,也可用来联系您。
您的费用
  • 无隐藏费用-我们的客户服务完全免费。
  • 我们不收取您的签帐卡费用。您的信用卡信息须提供给酒店确保您的成功预订。
  • 对于延误退订、预约缺席或附带特殊条件的预约,酒店将收取您的签帐卡费用。

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Pueblo Bonito Emerald Bay 地点

四处逛逛

入住度假村酒店后,您不必担心要把车停在街上,因为酒店物业停车场任您自由使用。

供应量
最低消费

入住日期
退房日期
成年人每间客房
检查供应量

Pueblo Bonito Emerald Bay 评论

客户回顾是我们的用户在酒店逗留后提交的意见 Pueblo Bonito Emerald Bay

Other than that, hotel offered excellent value for the money, because we only paid $100 per night.

It is really not about the money, but it seemed that there were no real professionals working in this hotel.

So if you want to save money, take the hotel shuttle to the other P.

This was our biggest problem with the hotel--the restaurants were not very good and very overpriced.

Being able to catch the bus to the downtown location was fantastic.

To sum up: this is a wonderful location, the resort is superb and we hardly had anything go wrong.

My mother in law went to the concierge to ask about the location for a hospital.

Be careful though, they grab you inside the airport enroute to the taxis, and they will make you think they are with the cab company.

The only alternative to the airport shuttle (must be booked in advance) is a taxi which costs US$36 one-way.

We had a 2 BR "Presidential Suite" -- one king bed, kitchen and bath, connected with another suite of 2 double beds, pull-out sofa, 2 more baths and another kitchen.

We had a Master Suite which comes with two bathrooms, a bedroom (where we put the kids) and a pull-out sofa bed in the living room.

We stayed in the master suite - one bedroom with a king bed, two bathrooms, a small kitchenette and a sitting/dining area.

We stayed in a 1 Bedroom/2 bath with a King bed.

We stayed in a Master Suite that featured two beds in the bedroom and a fold out couch in the living room.

We did get a $200 food credit at the restaurant and bar and that more than made up for the time spent.

The bar and the restaurant have great food and again, great service.

The PB Emerald Bay has an ocean view restaurant which has a wide variety for breakfast and lunch but a limited dinner menu.

We ate from the food bar near the pool and from the deli on site.

The sole restaurant serves breakfast, lunch and dinner.

The wait staff was very attentive and no one seemed to have to wait long for service.

The service from all the staff was top notch and could not have provided a more pleasant stay than what we had.

If you would like to take advantage of the beach instead of the awsome pool they offer a free shuttle that runs every thirty minutes to their sister resort is available.

It is not teen-friendly; in addition to the lack of activity around, they were confronted about being old enough to use the gym, whether they had left towels at the pool, etc.

You don't need to work out in the gym because there is regular exercise at the pool, miles of sidewalks shaded by the fabulous landscaping, along with tennis and beach volleyball.

To complete the 100% of satisfaction you must provide wireless high speed internet access in rooms.

It's like a little grocery store with wireless internet access.

Our suite was extremely clean and tidy and very well equipped with microwave, fridge, 2 ring cooker and enough crockery and silverware for 4 people.

Our room was very clean, roomy and had no musky odors.

We had a great view of the ocean and pool and the rooms are very spacious and clean.

The pools were breathless and the junior suite we stayed in was clean and most welcoming.

The rooms and the resort are extremely clean.

平均客户评级:
优良
3.9
基于  196 回顾
  • 超值 4.4
  • 晚饍 3.3
  • 地点 4.1
  • 客房  3.5
  • 服务 3.5

客户个人回顾

回顾按语言和日期排序,每次最多检阅25篇。 

  • 平均评级: 2.8

    客户种类: 年青自游旅客

    Mazatlan - The people are very nice and friendly in town, I felt very safe even when we were out and about town late at night. Ironically, the concierge at the sister hotel PB, Mazatlan is outstanding. One fabulous experience we had was a five course dinner on the beach, under a lit canopy with outstanding service from the Pueblo Bonito staff at Emerald Bay.

    I highly recommend Pedro & Lola's for dinner, drinks on the roof of the Freeman Hotel to watch the sunset and a full body massage at Aroma Spa (only $15 for the hour). We used the shuttle service and taxis to get back and forth to town, but if you want to be in the main area, this is not the best hotel for you. The rooms are quite spacious, but I don't think I would classify the resort as a 5 on the cleanliness scale, perhaps a 3.

    我给这家酒店的评级是:

    • 4.0 地点
    • 2.0 客房
    • 2.0 服务
    • 3.0 超值
  • 平均评级: 4.0

    Finally, I became irate and told them I wanted to go to my room immediately! We were told to sit in the lobby and wait for the bellman. Finally the bellman came in and spoke with the time share women, who called us cheap gringos(yes ,my wife speaks fluent spanish) and took us to our room. If you happen to have a room above you you will be subjected to hearing everything from the toilet flushing to the farting and belching of the tourists above. The pool is beautiful and the pool food is good, if you can get someone to take your order. For the money we paid I did not appreciate having to walk around the pool to find a poolboy to take my order.

    我给这家酒店的评级是:

    • 4.0 地点
    • 3.8 客房
    • 3.2 服务
    • 5.0 超值
  • 平均评级: 1.0

    客户种类: 有孩童家庭

    Upon our arrival we were told there were no additional beds for our kids, and they only had a room with double beds or a king size, but nowhere for us to accomodate our children, who are less than 10 years old.

    Not only is it not inexpensive, but moreover, things that are standard in most hotels worldwide, such as water in your room, or coffee in the mini suite, were charged, and at outrageous rates! We had to use the mattresses that were outside our terrace to lay them on the floor of our bedroom. We actually had to ask the maid to keep the bedspread and decorative pillows off our bed because the smell was that offfensive! We took the kids to the miniclub, and not only were we charged a $50 dollar fee for both of them for five hours, but on top of that we were charged for every arts and crafts item they made, and for the water they consumed.

    我给这家酒店的评级是:

    • 1.0 地点
    • 0.8 客房
    • 1.0 服务
    • 1.0 超值
  • 平均评级: 4.0

    客户种类: 有孩童家庭

    The service was wonderful, the staff is great. The rooms are large, clean, and the view is gorgeous. We had a great time at the swim up bar, they really took care of us in every way.

    We spent lots of hours there due to the high heat and humidity being unbearable.

    我给这家酒店的评级是:

    • 4.0 地点
    • 3.8 客房
    • 3.2 服务
    • 5.0 超值
  • 平均评级: 1.8

    客户种类: 有孩童家庭

    I was very surprised when I found they had given my wife and me a suite (#1816) without a King Size bed, located adjacent to the Gymnasium, on the ground floor! The swimming pools were nice, but the water temperature was way too high for us to enjoy it. The waves were consistent and pretty good for body surfing, so we all had a nice time in spite of the pool problem.

    Additionally, the room was very musty and smelled like wet plaster. My kids' suite #1813 was also musty, but not near as bad as ours. The next morning It sounded like there was an aerobics class taking place in our living room! I called the front desk to complain, but the sound continued for another 40 minutes, until I finally investigated the source and found that my suite was adjacent to the gymnasium! Although, the front desk promised me a suite change by 1230, the suite was not ready until 430 that afternoon! The suite they gave us (#1923) was very nice, except another call had to be made about missing hot water in one bathroom. Most aggravating was the fact that both of our suites had virtually no sound isolation.

    我给这家酒店的评级是:

    • 2.0 地点
    • 1.5 客房
    • 1.5 服务
    • 2.0 超值
  • 平均评级: 4.4

    客户种类: 蜜月

    There are no vendors at the resort and everyone was really friendly and helpful. 00 (American $$$) that can be put to your room at the end of your stay. We had a representative give us great tips on local hang outs and places to eat in the city. We did take the free shuttle to the Pueblo Bonito Mazatlan so we could jet ski, parasail and check out the city, but we were not impressed with that hotel at all. The activities were alt of fun and it is kid friendly too.

    我给这家酒店的评级是:

    • 5.0 地点
    • 3.8 客房
    • 3.8 服务
    • 5.0 超值
  • 平均评级: 3.4

    客户种类: 有孩童家庭

    Even though the property is new and the pools are beautiful, the food service at the facility leaves much to be desired. We noticed many of the families at this facility utilizing the free shuttle service to the Emerald Bay for pool activities, and then returning for food at the Mazatlan facility or nearby restaurants.

    The heavy use of a disinfectant in the lobby is irritating and leaves a poor first impression. That continues with a visit to the main restaurant where both the steak and seafood entree were terrible! The wait staff compounded the bad situation with indifference and a disappearing act!

    我给这家酒店的评级是:

    • 4.0 地点
    • 3.0 客房
    • 3.5 服务
    • 3.0 超值
  • 平均评级: 4.0

    客户种类: 蜜月

    It is a large resort and it is not difficult to find a quiet, private place in either the pools or gardens. The staff are very helpful and the restaurants are good. The two downsides to staying here are that it takes about 13 minutes to get into town (the shuttle runs from the Pueblo Bonito Emerald Bay to the other Pueblo Bonito on the hour and returns on the half hour). The other is that, at least when we were there, the pool area and outdoor bars were overrun with bees. The grounds, rooms and facilities are well maintained.

    我给这家酒店的评级是:

    • 4.0 地点
    • 3.8 客房
    • 3.2 服务
    • 5.0 超值
  • 平均评级: 2.5

    客户种类: 蜜月

    When I called, the supervisor informed me that the housekeeping staff was almost finished for the day and our room would not be cleaned because the sign had been left out too long! The attention to detail is not so much there anymore: Dirt and stains are building up on the once-perfect marble floors; lampshades are sometimes crooked, dented, and discolored; upholstered furniture is fading; and the plumbing and HVAC noises have become louder and more prevalent. Aside from the problems, PBEB is still a lovely place with some real stars among the staff.

    The second-worst aspect of PBEB has to be the service, particularly in the dining venues. Ask for a glass of water and it comes with no ice. Then the bill shows a charge of 80 pesos per glass of water!

    我给这家酒店的评级是:

    • 3.0 地点
    • 2.3 客房
    • 1.7 服务
    • 3.0 超值
  • 平均评级: 3.9

    客户种类: 有孩童家庭

    Very nice pool but too warm at times of high heat, excellent service, fun activities at the pool. Rooms are very well decorated and maintained. Hotel is a good distance from the main city, but there is always a shuttle to take you there if need be. Panchos in the golder Zone has excellent shrimp, views of beach, service.

    我给这家酒店的评级是:

    • 4.0 地点
    • 3.5 客房
    • 2.9 服务
    • 5.0 超值

供应量
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入住日期
退房日期
成年人每间客房
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为什么要透过我们预订?

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