The location was perfect, just a stone's throw away from the beautiful beach and close to the main area of the town. The hotel itself was nestled behind a lovely safari and surrounded by a beautifully landscaped garden, creating a peaceful and serene atmosphere. The room amenities were top-notch, with a mini-bar, balcony, and comfortable sitting area. The staff here went above and beyond to ensure our stay was memorable, from the attentive room service to the friendly bar staff. The service was truly 5-star, with everyone from the room staff to the general manager making us feel welcome and valued.

We highly recommend this hotel to anyone seeking a relaxing holiday with impeccable service. The only downside was that the evening programs were not as impressive as we had hoped, compared to other hotels in the same area.

the staff was friendly and the food was savoury. we greatly enjoyed the balcony, it was lovely.

The pool area was great and we loved spending time there. Our room was modern and had all the amenities we needed.

Fantastic staff friendly helpful and considerate Food excellent

Excellent hotel with newly reburbished rooms and very clean and up- together. Staff were great and facilities very good indeed. Lots of tennis courts (1 hour per day included), free bikes, animal and mini water park in adjoining resort hotels. Food good and choice of other restaurants 1 night per week. Lots of families with young children when we went. Beach is 10mins walk and sandy with safe shallow watersedge for children. Sa Coma isn't a particularly smart resort but easy to access other resorts along coast by bus, mini train, etc. We had a very successful 4 night stay as 5 mature ladies and would recommend it particularly for families.

The dining room is very large and impersonal and is buffet style for breakfast and dinner.

Lovely and clean hotel with amazing views of the pool and sea. The staff were friendly and helpful. Free Wi-Fi was available in the lobby, which was a great bonus. There were some good restaurants and bars within walking distance of the hotel and a few shops too.

The food was very repetitive and not of great quality. The pool could get quite busy and loud during the day, which made it difficult to relax.

Our holiday was amazing at Protur Sa Coma Playa. The members of the staff were very friendly and helpful. Our room (superior double) was fantastc and clean. I really recommend this holiday resort to everyone.

The standard of cleanliness the staff the food and the all inclusive.

The sunbed situation, you had to be up at seven to get a sunbed.

Great location near the beach, shopping, and dining. The outdoor pool is clean and refreshing. The hotel room was spacious and had a romantic atmosphere.

The service was slow and inattentive. The food was mediocre and lacked variety.

All inclusive food & drink selection pretty good

Gym pretty basic, some staff a tad surly

Extremely friendly environment, fantastic location, easy accessible events & activities for all to enjoy. Wide variety of food available, rooms modern, airy and clean. Would recommend this hotel & its link to Protur resort area. Would without doubt return here for future holidays.

The third bed for child 9 was a sofa bed, with mattress very hard & too long for its base. Would consider a third bed in future.

I had a fantastic stay at this hotel! The breakfast was delicious with a good selection. The staff at the reception and bar were friendly and helpful. The pools were great, although it can get crowded. The location was convenient, close to Porto Cristo where the beaches were amazing. the cleanliness and facilities of this hotel were top-notch.

Nothing all good.

Very clean, completely renovated last year. Modern design which we like very much. Very good food, especiallly desserts. Hotel staff friendliness is impressive, including management. Located in quite big complex of other Protur hotels in Sa Coma, so there is a possibility to use of a many different facilities belonging to this complex, like spa, mini golf, driving range, tennis court, restaurants, many children playgrounds etc.

The staff were excellent, with a focus on customer service that is unmatched in any other 4* hotel we've stayed at. The hotel was clean, as was the room, and all modern to set a great first impression. The service then ensured our stay will be remembered very positively. The staff in the pool side resteraunt and the Matradee deserve special mention.

The evening entertainment was hit and miss as some performers were better than others.

The hotel is in a complex of five hotels of varying types of accommodation and facilities. The facilities are available to all guests and provide for an enjoyable contrast to the normal activities that one hotel can provide. The staff were most helpful and were prepared to go that extra mile. The restaurant was well appointed and there was never a wait for a table or service.The food was excellent and the choice very good On our last afternoon the Manager (Chey) took time out to say goodbye and see us on to the transfer bus. This is a hotel we will be going back to.