The food at the hotel was impressive, with endless options for breakfast and a different selection of freshly cooked meats and fish every night. The hotel is also just a 5 minute walk away from the beautiful beach where the water is quite shallow, making it ideal for children. An additional benefit was the free bike rentals available, allowing us to explore the coast and nearby areas easily.

The activities offered by the hotel were not always readily available according to schedule. the sauna and other facilities at the Wellness Centre closed earlier than expected, denying guests some relaxation time towards the end of the day.

We enjoyed our holiday very much. We were staying in the duplex suite, the standard of accommodation was truly delux. The service we received was first class and any request we had was dealt with efficiently and quickly, 10 out of 10! We hope to return April 2012

bar staff and manager very friendly plenty of sun loungers

sa coma is not a nice resort

This hotel was amazing! The luxurious amenities were top-notch and our needs were fulfilled beyond expectation. The outdoor swimming pool and Jacuzzi were perfect for relaxing, while the beautiful garden area added a tranquil atmosphere. The restaurant was impeccable, serving a buffet breakfast with a wide selection and high-quality food. The bar/lounge area was fantastic and was great for meeting with friends while enjoying a drink.

Although we had an overall excellent stay, there was one minor issue we encountered. The sauna was not functioning properly and was often overly crowded.

Friendly staff with smile on the face always ready to help. Sport premises high above Mallorca's standard. Exceptional buffet.

1) Bed Generous for single. Not suitable for pairs. Wheels make it almost impossible to hook two of them up together. Well it's not for sure made for honeymooners ;) 2) Internet wi-fi access possible only in reception. There are some computers for free use. This would be excellent comparing other hotels. However hotel claims full free wifi coverage everywhere. This is what you basically won't get.

We were given junior suite upon rrrival while we have booked the standard room. The food is excellent, spa was excellent as well. Hotel is nice, facilities are good, a lot of things to do.

Almost all the personnel of the hotel never smile to you. Our room was never properly cleaned, this was the main disadvantage.

The room size was amazing. I stayed comfortably for a whole day and enjoyed the balcony. The hotel facilities were excellent, including the pools. The pool bar attendants were always polite and helpful. The location to the beach was convenient, as it was just a short walk away. The cleanliness of all areas of the hotel was impeccable.

Everything great.

Had a great Easter break at this hotel. Loved the vast selection of fresh food, including fruits, pastries, and eggs. enjoyed the variety of activities available, like the fully-equipped gym and fun kids' clubs. The hotel was located near nice sandy beaches and restaurants, which was convenient.

there were some noisy kids running around, which made it difficult to fully relax. The rooms were not soundproofed very well, so noise from other guests could easily be heard.

Spacious areas around the swimming pools. Our Junior Suite was very spacious and the decor was new and contemporary. There was a calm and relaxed feeling even though the hotel was full (mid August). The Azafran (Spanish restaurant) on-site was delightful. We watched the sun setting to a very impressive 5 course dinner. The waiter Xavier was superb and his particularly good service added to the experience. The free bikes from the Club were a bonus and we cycled for miles every morning.

Poor service from restaurant staff at breakfast and evening meals. There didn't seem to be anyone in charge, particularly at the "Grill" where we ate lunch and the service was lacking. The staff were pleasant but not attentive and certainly not 5 * calibre. The Italian Restaurant (on site) was very poor service and we complained to the manager who removed the charge from our bill. The tea and coffee wasn't replenished in the room despite constant requests at reception. The reception staff were lacking and failed to organise wi-fi booster which they offered on check in. It finally arrived on day 6 of our 7 night holiday and still didn't work. The evening reception staff had very limited English which presented some difficulties.

We really enjoyed our stay at the Protur Biomar Gran Hotel & Spa. The staff were courteous and friendly, nothing was too much trouble. The rooms were generous in size, comfortable and spotless. The food was amazing, lots of choice and of a high standard.My husband thought it was the best we had ever had in a hotel! The pools and bathing areas were peaceful and beautiful, with comfy, thick padded stone-coloured mattresses on the sunloungers. If you want a quiet, luxurious break, then this is the ideal hotel!