Protea Fire & Ice Melrose Arch Hotel - Johannesburg

22 Whitely Road, Melrose Arch Preci, Melrose Arch, Johannesburg, South Africa, 8000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Protea Fire & Ice Melrose Arch Hotel - Johannesburg

 Free Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Breakfast

In-room breakfast

Overview

Protea Fire & Ice Melrose Arch is a 4-star property that provides visitors with an outdoor swimming pool, an indoor swimming pool and a sun terrace.

Set in Melrose district of Johannesburg, just 30 minutes from Victory Theater, Sandton Convention Centre and African Craft Market of Rosebank. It will take you 5 minutes to get to James and Ethel Grey Park, The Wanderers Grounds and Melrose Arch Shopping Centre.

The property is conveniently located next to OR Tambo airport.

Rooms

This property offers 195 modern guestrooms complete with a minibar, individual climate control, a laptop, a laptop-size safe and a writing desk. Guestrooms offer chic interior and carpet floor.

Eat

You may have a perfect breakfast served in the light dining room. The trendy restaurant serves exquisite meals. Signature drinks are offered in the lounge bar.

Services

Guests will benefit from dry cleaning, wake up service and shoe shine and also appreciate currency exchange, a garage and a lift available on-site.

Relax

Protea Fire & Ice Melrose Arch provides high chairs and cribs for children. The on-site fitness center comes with a gym and a fitness room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private hotel parking is possible on site and the rate is ZAR 50 per day.

Year renovated   2012.  Number of rooms   197.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Eco friendly
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Entertainment
  • Golf course
  • Fitness center
  • Sauna
  • Sun terrace
  • Garden area

Room view

  • Garden view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Free in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities

Bathroom

  • Bathtub
  • Steam shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Protea Fire & Ice Melrose Arch Hotel - Johannesburg Johannesburg location
Show big map »

Hotel Address:

22 Whitely Road, Melrose Arch Preci, Melrose Arch, Johannesburg, South Africa, 8000

Get directions
City Center
  • Johannesburg
    5.2 mi
Airports
Train Stations
  • Johannesburg (Park) Train Station
    4.8 mi
  • Train Stations
    400 ft
Underground stations
  • Ellis Park Railway Station
    4.7 mi
Restaurants
  • Piza e Vino (cuisine: Italian)
    400 ft
  • Orient (cuisine: Chinese)
    900 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    197

Hotel Awards

South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Fire & Ice Melrose Arch

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in South Africa

Use Badge

Rooms and availability

Protea Fire & Ice Melrose Arch Twin RoomProtea Fire & Ice Melrose Arch Twin RoomProtea Fire & Ice Melrose Arch Twin Room
Twin Room
Bed type: 2 Single beds or Double Bed or 1 Super-King Size bed
Size: 260 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double Room

Room facilities

    How to reach hotel

    hotel Protea Fire & Ice Melrose Arch Hotel - Johannesburg Johannesburg location
    Show big map »

    Hotel Address:

    22 Whitely Road, Melrose Arch Preci, Melrose Arch, Johannesburg, South Africa, 8000

    Get directions
    City Center
    • Johannesburg
      5.2 mi
    Airports
    Train Stations
    • Johannesburg (Park) Train Station
      4.8 mi
    • Train Stations
      400 ft
    Underground stations
    • Ellis Park Railway Station
      4.7 mi
    Restaurants
    • Piza e Vino (cuisine: Italian)
      400 ft
    • Orient (cuisine: Chinese)
      900 ft
    Hotel information
    • Check-In:
      from  3 pm
    • Check-Out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      197

    Hotel Awards

    South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Fire & Ice Melrose Arch

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in South Africa

    Use Badge

    Protea Fire & Ice Melrose Arch Location

    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

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    What's nearby

    Convention centers

    • Sandton Convention Centre - 1.9 mi

    Shopping areas

    Stadiums

    • The Wanderers Grounds - 3300 ft

    Universities, Institutes

    • Witwatersrand (Wits) University - 2.2 mi

    Local Attractions

    • African Craft Market of Rosebank - 1.9 mi
      Cradock Ave, Johannesburg
    • Everard Read Gallery - 2.1 mi
      6 Jellicoe Ave., Johannesburg
    • Johannesburg Zoo - 3.2 mi
      Upper Park Road near Jan Smuts, Johannesburg
    • Satyagraha House - 2.0 mi
      15 Pine Road, Orchards, Johannesburg
    • South African National Museum of Military History - 2.8 mi
      20 Erlswold Way, Johannesburg

    Near the hotel

    • James and Ethel Grey Park - 3500 ft
      Melrose Street, Johannesburg

      Restaurants Nearby

      • Piza e Vino - 400 ft

        Address: The Piazza, Melrose Arch
        Phone: +27 (0) 11 684 2730

        61% likes this, based on 63 reviews
        Cuisine: Italian

      • The Meat Co - Melrose Arch - 900 ft

        Address: 6 Melrose Square, Melrose Arch

        58% likes this, based on 34 reviews
        Cuisine: Barbecue

      • March Restaurant - 1200 ft

        Address: 1 Melrose Square
        Phone: 27 11 214 6666

        81% likes this, based on 19 reviews

      • Orient - 900 ft

        Address: 4, The High Street , Melrose Arch
        Phone: +27 11 684 1616

        61% likes this, based on 133 reviews
        Cuisine: Chinese
        Price Range: USD 27 - USD 102

      • 2 Thai 4 Restaurant - 1100 ft

        Address: 59 Corlett Drive, Illovo
        Phone: 011 440 3000

        Cuisine: Sushi, Thai

      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        197

      Hotel Awards

      South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Fire & Ice Melrose Arch

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in South Africa

      Use Badge

      Protea Fire & Ice Melrose Arch Reviews

      Guest reviews are submitted by our customers after their stay at Protea Fire & Ice Melrose Arch

      Average guest rating

      8.4out of 10
      Exceptional
      Based on 85 reviews

      Rating by category:

      Location
      9.0
      Rooms
      9.0
      Service
      10.0

      Individual guest reviews

      • Couple
        10.0

        The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are spacious and the bed is very comfortable. The staff is very friendly and helpful. All in all one of the best hotels in Gauteng!

        Make sure to ask for the hotel parking, as this is right under the hotel (but not easy to find on your own).

      • Older travelers
        9.6

        We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.

      • Older travelers
        7.4

        Loved the rooms, very clever design and everything one needs.

      • Couple
        5.0

        The lady at breakfast was super.

        Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.

      • Single
        10.0

        Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.

      • Single
        6.2

        Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;

        Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);

      • Couple
        10.0

        the check in was quick and painless so was check out and the staff very obliging

        i liked everything

      • Couple
        9.2

        My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose arch complex.

        Our shower drain was blocked.More tv channels would have been nice or maybe the ability to rent a dvd in the room.

      • Group of friends
        9.2

        Great design hotel near Sandton

      • Couple
        10.0

        The service (all staff were very friendly and welcoming), the best toasted chicken mayo ever, the design was better than in the pictures and how I'd imagined.

      • Older travelers
        9.2

        Location and restaurants good

        Check-in was not up to standard. room not available at 15h30 despite check-in 15h00. Given 2 single beds, yet booked double bed.

      • Couple
        7.8

        The decor is great, and restaurant staff fantastic. We had a very pleasant stay and would definitely visit again.

        Pillows uncomfortable and cleaning staff noisy in the mornings

      • Single
        8.8

        Free Wifi available in room and restaurant - this is something that puts the Fire & Ice above alot of other hotels. The restaurant had a great range of food with great service.

        I had some issues with my booking that took some time to solve however all other aspects of my stay were above expected.

      • Single
        7.0

        The shawer box is within the room and there is no door, thus the steam goes into the room and the cold air comes in the shawer bow... the first time I see this.

      • Couple
        8.2

        The staff treated us like gold and we felt very much at home. Thank you to all the staff at the Protea Hotel Fire! & Ice. Keep up the excellent attitudes you have!

        The hotel is not very clearly marked from the entrances at Melrose Arch. Perhaps a sign here and there would make it easier to find. Parking area was well marked though.

      How to reach hotel

      hotel Protea Fire & Ice Melrose Arch Hotel - Johannesburg Johannesburg location
      Show big map »

      Hotel Address:

      22 Whitely Road, Melrose Arch Preci, Melrose Arch, Johannesburg, South Africa, 8000

      Get directions
      City Center
      • Johannesburg
        5.2 mi
      Airports
      Train Stations
      • Johannesburg (Park) Train Station
        4.8 mi
      • Train Stations
        400 ft
      Underground stations
      • Ellis Park Railway Station
        4.7 mi
      Restaurants
      • Piza e Vino (cuisine: Italian)
        400 ft
      • Orient (cuisine: Chinese)
        900 ft
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        197

      Hotel Awards

      South AfricanHOTEL AWARDSHighly RecommendedJohannesburgProtea Fire & Ice Melrose Arch

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in South Africa

      Use Badge

      Hotels nearby