Promenade Hotel - Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Promenade Hotel - Kota Kinabalu

 Free Wi-Fi
 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

 Breakfast

Overview

The superior Promenade Hotel offers air-conditioned rooms with breathtaking views over the South China Sea and Tunku Abdul Rahman Park.

Setting next to a ferry port provides an easy access to Green Connection, Lok Kawi Wildlife Park and Mount Kinabalu. Just 6km from the center of Kota Kinabalu known for Kota Kinabalu Central Market, Tunku Abdul Rahman Park and KK Esplanade.

Direct access to the private beach and surrounding parks is provided.

The property is strategically located next to Kota-Kinabalu International airport.

Rooms

The hotel offers 450 rooms. All of them feature individual climate control, a writing desk, satellite TV, a laptop-size safe and a minibar. They also have en suite bathrooms with slippers, free toiletries and bathrobes.

Eat

Every day a deluxe breakfast is served in the dining room. At the lounge restaurant guests can enjoy international cuisine. The Karaoke bar features live music and karaoke and offers tea.

Services

Guests will benefit from wake up service, 24-hour reception and ironing service and also appreciate a barber shop, a garage and a beauty salon available on-site.

Relax

Guests can benefit from a ballroom, an outdoor swimming pool and live entertainment and relax using steam baths, a sauna and a wellness center. For workouts the fitness center provides fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public hotel parking is possible on site and the rate is MYR 3 per day.

Year renovated   2009.  Number of rooms   451.

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Facilities

General

  • Free Wi-Fi
  • On-site parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Adults only
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Barber shop
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Shiatsu massage
  • Leisure/TV room

Room view

  • Sea view
  • City view

Room facilities

  • Air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
Show big map »

Hotel Address:

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

Get directions
City Center
  • Kota Kinabalu
    3.2 mi
Airports
Train Stations
  • North Borneo Railway
    2.2 mi
Restaurants
  • Mai Yai Thai Orchid (cuisine: Thai)
    400 ft
  • Ocean Seafood Village (cuisine: Chinese)
    700 ft
Parks
  • Tunku Abdul Rahman Marine Park
    1800 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2009
  • Number of rooms:
    451

Rooms and availability

Promenade Hotel Superior Double RoomPromenade Hotel Superior Double Room
Superior Double Room
Bed type: Double Bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Promenade Hotel Deluxe Double RoomPromenade Hotel Deluxe Double Room
    Deluxe Double Room
    Bed type: Double Bed
    Size: 270 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
      Show big map »

      Hotel Address:

      No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

      Get directions
      City Center
      • Kota Kinabalu
        3.2 mi
      Airports
      Train Stations
      • North Borneo Railway
        2.2 mi
      Restaurants
      • Mai Yai Thai Orchid (cuisine: Thai)
        400 ft
      • Ocean Seafood Village (cuisine: Chinese)
        700 ft
      Parks
      • Tunku Abdul Rahman Marine Park
        1800 ft
      Hotel information
      • Check-In:
        from  12 pm
      • Check-Out:
        until  2 pm
      • Year renovated:
        2009
      • Number of rooms:
        451

      Promenade Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point
      (at least street address and city)
      to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Tunku Abdul Rahman Park - 3700 ft
      • KK Esplanade - 4000 ft
      • Signal Hill Observatory - 1.0 mi
      • Kota Kinabalu Wetland Centre - 1.6 mi

      Places of interest

      • Atkinson Clock Tower - 3700 ft
      • Sabah State Mosque - 1.1 mi

      Train stations

      Shopping areas

      • Kota Kinabalu Central Market - 3000 ft
      • Gaya Street (Sunday Market) - 3300 ft

      Monuments and Landmarks

      • Likas City Mosque - 3.0 mi

      Stadiums

      • Likas Sport Complex - 1.9 mi

      Local Attractions

      • Sabah State Museum - 1.1 mi
        Locked Bag 2015, Kota Kinabalu
      • Lok Kawi Wildlife Park - 1.3 mi
        Jalan Pintas Penampang, Kota Kinabalu
      • Kota Kinabalu City Bird Sanctuary - 1.6 mi
        Off Jalan Bukit Bendera Upper, Kota Kinabalu
      • Green Connection - 1.3 mi
        2.5 off Jalan Tuaran, Kota Kinabalu
      • Mount Kinabalu - 1.5 mi
        Kinabalu Park, Kota Kinabalu

      Near the hotel

      • Tunku Abdul Rahman Marine Park - 1800 ft
        Kota KinabaluMalaysia
      • Kota Kinabalu City Mosque - 4900 ft
        Central road of Kota Kinabalu, Kota Kinabalu
      • Atkinson Clock Tower - 4200 ft
        Jalan Dewan, Kota Kinabalu

      Restaurants Nearby

      • Mai Yai Thai Orchid - 400 ft

        Address: Waterfront

        67% likes this, based on 98 reviews
        Cuisine: Thai

      • Devis - 700 ft

        Address: Api Api centre

        Cuisine: Indian

      • Peppermint the vietnamese restaurant - 1400 ft

        Address: Asia City
        Phone: +6088 231130

        65% likes this, based on 63 reviews
        Price Range: USD 1 - USD 10

      • Ocean Seafood Village - 700 ft

        Address: 4 Lorong Api-Api 3, Api-Api Centre
        Phone: 08 6269 701

        62% likes this, based on 90 reviews
        Cuisine: Chinese

      • The Aussie Barbeque and Bar - 1400 ft

        Address: The Waterfront,
        Phone: 088 243449

        57% likes this, based on 42 reviews
        Cuisine: Australian

      Hotel information
      • Check-In:
        from  12 pm
      • Check-Out:
        until  2 pm
      • Year renovated:
        2009
      • Number of rooms:
        451

      Promenade Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Promenade Hotel

      Average guest rating

      7.4out of 10
      Very good
      Based on 38 reviews

      Rating by category:

      Rooms
      8.3
      Location
      7.8
      Value
      9.2
      Service
      8.7

      Individual guest reviews

      • Single
        8.0

        Convenience of location and price range.Friendly and helpful staff.

      • Couple
        6.2

        The location is perfect.Also, the sea view (only available for delux room) is very nice too.

        If there is free shuttle bus pick up service from the airport will be better. Also, they never reply me email since I wanted to check something with them before the trip starts. That kinda makes me worried about my hotel confirmation. But everything else was quite nice.

      • Family with children
        9.6

        the location was great, hotel services was expedient and quick to respond, friendly and warm greetings, overall felt welcome and valued customer

        we needed to call a doctor and they told us that it would be expensive for the doctor to do room service yet they did not provide adequate information or help in regards to finding a doctors surgery. i think for next time, staff should be aware of where a doctors surgery is and can provide enough information for customers to get to one.

      • Single
        3.2

        (1) Bad Staff (2) not reasonable price

      • Single
        6.6

        Pillow cases were not changed but only straightened.

      • Older travelers
        7.8

        Convenient location, comfortable rooms with ta making / hairdrier

        Reception staff slow and always seemed to use a card reader that didin;t work (we stayed on 3 separae occasions for single nights) and every time we had a probem that our card wasn;t acccepted (which always gotresolved, but it took ages to cehck in / check out.

      • Group of friends
        7.4

        The price and location

        the check out was really bad, the credit card facility did not work, and we nearly missed our plane.

      • Older travelers
        5.0

        The location.

        This hotel has an impressive lobby but the standard drops as soon as you enter the room. Counter staff needs proper training. Food quality as well as services is a nightmare at the cafe.

      • Single
        7.4

        The passage to the hotel swimming pool from the room are rather inconvenient. Leisure centre could use a little bit of tiles replacement at the jacuzzi.

      • Couple
        10.0

        Very nicely presented rooms, excellant service from Staff great value for money

      • Family with children
        9.4

        We love the view from our room. Convenient location. Restaurants, pubs, wet market, handicraft market, shopping center is all within walking distance.

      • Family with children
        5.0

        The waiting time for checking in and out takes a lot of time. The environment of the hotel is below par.

      • Couple
        5.4

        The price, location and bed. They provided facilities like stove (including the kitchen), fridge and hot kettle plus tea.

        The room wasn't that clean. The apartment was old and dingy. I didn't feel safe leaving the apartment everytime we go out because the place was an open space. Outsiders could easily access the apartments through the stairs. The lif was old. The whole was place was dirty. Only 3 local tv channels. The bathroom was dirty. The toilet bowl had rust that look like shit. The water pressure was laughable. The heater didn't function well.

      • Family with children
        5.4

        no privacy room for couples

      • Family with children
        4.6

        convenience reach to shopping center and city tour

        very poor sound insulation(external wall using gypsum board)

      How to reach hotel

      hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
      Show big map »

      Hotel Address:

      No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

      Get directions
      City Center
      • Kota Kinabalu
        3.2 mi
      Airports
      Train Stations
      • North Borneo Railway
        2.2 mi
      Restaurants
      • Mai Yai Thai Orchid (cuisine: Thai)
        400 ft
      • Ocean Seafood Village (cuisine: Chinese)
        700 ft
      Parks
      • Tunku Abdul Rahman Marine Park
        1800 ft
      Hotel information
      • Check-In:
        from  12 pm
      • Check-Out:
        until  2 pm
      • Year renovated:
        2009
      • Number of rooms:
        451
      Hotels nearby