Privilege Aluxes Isla Mujeres Hotel  5 stars

Avd Adolfo Lopez Mateo, Colonia Centro Isla Mujere, Isla Mujeres, Mexico, 77400  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The peaceful 5-star Privilege Aluxes Isla Mujeres offers luxury guestrooms.

It provides privileged location within close proximity to Captain Dulche's Museum, Dolphin Discovery Isla Mujeres and Cancun Underwater Museum . Isla Mujeres city center is 4km away.

Direct access to the white-sand beach and surrounding coconut trees is provided.

30km to Cancъn International airport.

Rooms

The hotel offers 120 rooms. All of them feature a minibar, a laptop-size safe, individual climate control, a private balcony and Wi-Fi. They come with coffee/tea makers, a fridge and a dryer as well as bathrooms with bathrobes, a hairdryer and a shower.

Eat

In the morning a deluxe buffet breakfast is served. Thai dishes are served in the beach restaurant. Alcoholic drinks, snacks and seafood are available at the café bar.

All visitors are offered a buffet breakfast for a fee. 

Work

A beauty salon, a hairdresser and a barber shop for general use and an internet workstation, a photocopier and internet access for work can be found on-site.

Relax

Leisure facilities include live entertainment, an outdoor swimming pool and a cocktail lounge. The on-site fitness center comes with fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms and is free of charge.

Wireless internet is available in public areas and is free of charge.

Guest Parking

No parking available.

Year renovated   2008.  Number of rooms   124.

City Center Isla Mujeres - 2.1 mi
Airports Cancъn International (CUN) - 17.3 mi, Cozumel (CZM) - 52.1 mi
Restaurants JAX Bar & Grill (cuisine: American, Steakhouse, Seafood) - 100 ft, Minino's Cocteleria (cuisine: Seafood, Mexican) - 100 ft
Beaches Garrafon de Castilla - 4900 ft
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Facilities

General
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Bus parking
  • Concierge desk
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/beauty Shop
  • Hairdresser
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
  • Diving
Services
  • Bell staff/porter
  • Maid Service
  • Shops/commercial Services
  • Medical Facilities Service
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Continental breakfast
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Internet corner
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Fitness center
  • Fishing
  • Exercise gym
  • Jacuzzi
  • Beach access
  • Solarium
  • Bicycle rentals
  • Snorkeling
  • Sun terrace
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Animation
Room view
  • Sea view
  • City view
  • Pool view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Terrace
Living Area
  • Sitting area
Bathroom
  • Hair dryer
Media
  • Cable TV
  • AM/FM alarm clock
  • Internet access
  • TV

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

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Premium Suite
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Double Room
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Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Bed type: King Size bed or Double Bed or 1 Super-King Size bed
Size: 485 sq. feet
View: Pool view, City view
Room facilities
    Suite
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    Room facilities
      Superior Double Room
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      Privilege Aluxes Isla Mujeres Superior Double Room
      Privilege Aluxes Isla Mujeres Superior Double Room
      Privilege Aluxes Isla Mujeres Superior Double Room
      Privilege Aluxes Isla Mujeres Superior Double Room
      Bed type: Double Bed or King Size bed or Twin beds
      Size: 485 sq. feet
      View: City view
      Room facilities
        Deluxe Suite
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        Privilege Aluxes Isla Mujeres Deluxe Suite
        Privilege Aluxes Isla Mujeres Deluxe Suite
        Privilege Aluxes Isla Mujeres Deluxe Suite
        Privilege Aluxes Isla Mujeres Deluxe Suite
        Bed type: King Size bed or 1 Super-King Size bed or Double Bed
        Size: 1080 sq. feet
        View: Pool view
        Room facilities
          Honeymoon Suite
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          Privilege Aluxes Isla Mujeres Honeymoon Suite
          Privilege Aluxes Isla Mujeres Honeymoon Suite
          Privilege Aluxes Isla Mujeres Honeymoon Suite
          Privilege Aluxes Isla Mujeres Honeymoon Suite
          Bed type: King Size bed
          View: Pool view
          Room facilities
            Luxury Suite
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            Room facilities

              Privilege Aluxes Isla Mujeres LocationWhat's nearby

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              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              What's nearby

              Popular areas
              • City Center
                2.0 mi

              Local Attractions

              • Dolphin Discovery Isla Mujeres
                1.7 mi
                Isla Mujeres
              • Garrafon Natural Reef Park
                2.4 mi
                Km 6 Carr Garrafon
              • Tortugranja (Turtle Farm)
                2.5 mi
                Carretera Sac Bajo Km 5
              • Captain Dulche's Museum
                3.5 mi
                Carretera a Garrafon Km 4.5, Isla Mujeres
              • Playa del Norte
                4.1 mi
                Playa Norte, Isla Mujeres

              Near the hotel

              • Garrafon de Castilla
                4900 ft
                Isla MujeresMexico

              Restaurants Nearby

              • JAX Bar & Grill

                69% likes this, based on 509 reviews
                Cuisine: American, Steakhouse, Seafood
                Price Range: USD 9 - USD 37

                100 ft
                Av. Adolfo Lopez Mateos

                Phone: 214-295-7104

              • Minino's Cocteleria

                70% likes this, based on 188 reviews
                Cuisine: Seafood, Mexican

                100 ft
                Av. Rueda Medina
              • Picus Cockteleria

                75% likes this, based on 157 reviews
                Cuisine: Seafood, Mexican

                100 ft
                Av. Rueda Medina

                Phone: 998/129-6011

              • Restaurant Bar Velazquez

                78% likes this, based on 78 reviews
                Cuisine: Seafood
                Price Range: USD 10 - USD 15

                100 ft
                Av. Rueda Medina

                Phone: 9988446763

              • Tortilla Real Maya

                75% likes this, based on 60 reviews
                Cuisine: Mexican
                Price Range: USD 3 - USD 5

                100 ft
                Ave. Rueda Medina # 122

                Phone: 52 998 8771842

              Privilege Aluxes Isla Mujeres Reviews

              Guest reviews are submitted by our customers after their stay at Privilege Aluxes Isla Mujeres

              Average guest rating

              8.6
              out of 10
              Exceptional
              Based on 36 reviews

              Rating by category:

              Location
              9.4
              Rooms
              9.1
              Service
              8.9
              Value
              8.6
              Dining
              9.2

              Individual guest reviews

              • Older travelers

                very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

                only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

                • Average rating
                  9.6
              • Family with children

                The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

                • Average rating
                  10.0
              • Single

                Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

                Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

                • Average rating
                  8.8
              • Family with children

                really nice room - excellent staff - beautiful scenery

                No water sports offered - limited menu - no night life offered

                • Average rating
                  7.0
              • Couple

                The friendly staff, proximity to the beach and room with a fantastic view

                The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

                • Average rating
                  10.0
              • Older travelers

                The breakfast buffet was great everyday

                They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

                • Average rating
                  9.2
              • Group of friends

                Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

                The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

                • Average rating
                  8.8
              • Older travelers

                Great location and amenities.

                Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

                • Average rating
                  8.2
              • Couple

                The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

                Location is not right on the beach

                • Average rating
                  8.2
              • Couple

                The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

                The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

                • Average rating
                  5.0
              • Older travelers

                Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

                • Average rating
                  8.2
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              Why book with us?

              Low prices
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              Free cancellations
              Usually cancellations can be made free of charge close to your arrival date (check policies).
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              Hotel Awards 2014

              MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes Isla Mujeres

              According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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