Privilege Aluxes Isla Mujeres  5 stars

Avd Adolfo Lopez Mateo, Colonia Centro Isla Mujere, Isla Mujeres, Mexico, 77400  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Privilege Aluxes Isla Mujeres is located in a beach area of Isla Mujeres in close proximity to Tortugranja, Captain Dulche's Museum and Hacienda Mundaca.

Set in front of pristine beaches close to woods, coconut trees. The modern hotel is situated 150m away from Prisma Golf Cart Rental, Garrafon de Castilla.

A short drive from Cancъn International airport.

Rooms

All 120 comfortable guestrooms feature a safe, a minibar and a voicemail. They are fitted with personal bathrooms with bathrobes, a Jacuzzi and a hairdryer.

Eat

A buffet breakfast is offered at the bar. The a la carte restaurant offers fresh Thai cuisine. Soft drinks are offered in the coffee bar.

All visitors are offered a buffet breakfast for a fee. 

Work

Guests will benefit from laundry, 24-hour reception and room service along with currency exchange, a lift.

Relax

Guest are free to use a solarium, Jacuzzi and deep tissue massage in the spa center along with fishing, golf. The hotel’s fitness center comes with a gym, fitness classes.

Internet

Wireless internet is available in the hotel rooms and is free of charge

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Year renovated   2008.  Number of rooms   124.

Distance to:

  • City center Isla Mujeres - 2.1 mi
  • Airports: Cancъn International (CUN) - 17.3 mi, Cozumel (CZM) - 52.1 mi
  • Restaurants: JAX Bar & Grill (Cuisine: American, Steakhouse, Seafood) - 100 ft, Minino's Cocteleria (Cuisine: Seafood, Mexican) - 100 ft
  • Beaches Garrafon de Castilla - 4900 ft
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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Bus parking
  • Concierge desk
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
Activities
  • Spa & wellness center
  • Diving
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Internet corner
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Child care
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Fitness center
  • Fishing
  • Exercise gym
  • Jacuzzi
  • Beach access
  • Solarium
  • Bicycle rentals
  • Snorkeling
  • Sun terrace
  • Parasols
  • Hot tub
  • Shiatsu massage
  • Animation
Room view
  • City view
  • Ocean view
  • Pool view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Voice mail
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Refrigerator
  • Toilet
  • Balcony
  • Private bathroom
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • Kitchenette
  • DVD player
  • iPod docking station

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Travelers’ questions & answers

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Premium Suite
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Privilege Aluxes Isla Mujeres Premium Suite
Privilege Aluxes Isla Mujeres Premium Suite
Privilege Aluxes Isla Mujeres Premium Suite
Privilege Aluxes Isla Mujeres Premium Suite
Bed type: King Size Bed
Size: 1070 sq. feet
View: Ocean view
Room facilities
    Standard Double Room
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    Privilege Aluxes Isla Mujeres Standard Double Room
    Privilege Aluxes Isla Mujeres Standard Double Room
    Privilege Aluxes Isla Mujeres Standard Double Room
    Privilege Aluxes Isla Mujeres Standard Double Room
    Privilege Aluxes Isla Mujeres Standard Double Room
    Bed type: King Size Bed or Double Bed or Twin Beds
    Size: 475 sq. feet
    View: City view, Pool view
    Room facilities
      Suite
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      Bed type: Double Bed
      Room facilities
        Superior Double Room
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        Privilege Aluxes Isla Mujeres Superior Double Room
        Privilege Aluxes Isla Mujeres Superior Double Room
        Privilege Aluxes Isla Mujeres Superior Double Room
        Privilege Aluxes Isla Mujeres Superior Double Room
        Bed type: Double Bed or King Size Bed or Twin Beds
        Size: 475 sq. feet
        View: City view
        Room facilities
          Deluxe Double Room
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          Privilege Aluxes Isla Mujeres Deluxe Double Room
          Privilege Aluxes Isla Mujeres Deluxe Double Room
          Privilege Aluxes Isla Mujeres Deluxe Double Room
          Privilege Aluxes Isla Mujeres Deluxe Double Room
          Privilege Aluxes Isla Mujeres Deluxe Double Room
          Bed type: King Size Bed
          View: Ocean view
          Room facilities
            Deluxe Suite
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            Privilege Aluxes Isla Mujeres Deluxe Suite
            Privilege Aluxes Isla Mujeres Deluxe Suite
            Privilege Aluxes Isla Mujeres Deluxe Suite
            Privilege Aluxes Isla Mujeres Deluxe Suite
            Privilege Aluxes Isla Mujeres Deluxe Suite
            Bed type: Double Bed or King Size Bed or Twin Beds
            Room facilities
              Luxury Suite
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              Room facilities

                Privilege Aluxes Isla Mujeres LocationWhat's nearby

                Legend
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                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                Popular areas
                • City Center
                  2.0 mi

                Local Attractions

                • Dolphin Discovery Isla Mujeres
                  1.7 mi
                  Isla Mujeres
                • Hacienda Mundaca
                  2.2 mi
                  Isla Mujeres 77400Mexico
                • Garrafon Natural Reef Park
                  2.4 mi
                  Km 6 Carr Garrafon
                • Tortugranja (Turtle Farm)
                  2.5 mi
                  Carretera Sac Bajo Km 5
                • Captain Dulche's Museum
                  3.5 mi
                  Carretera a Garrafon Km 4.5, Isla Mujeres

                Near the hotel

                • Garrafon de Castilla
                  4900 ft
                  Isla MujeresMexico

                Restaurants Nearby

                • JAX Bar & Grill

                  69% likes this, based on 509 reviews
                  Cuisine: American, Steakhouse, Seafood
                  Price Range: USD 9 - USD 37

                  100 ft
                  Av. Adolfo Lopez Mateos

                  Phone: 214-295-7104

                • Minino's Cocteleria

                  70% likes this, based on 188 reviews
                  Cuisine: Seafood, Mexican

                  100 ft
                  Av. Rueda Medina
                • Picus Cockteleria

                  75% likes this, based on 157 reviews
                  Cuisine: Seafood, Mexican

                  100 ft
                  Av. Rueda Medina

                  Phone: 998/129-6011

                • Restaurant Bar Velazquez

                  78% likes this, based on 78 reviews
                  Cuisine: Seafood
                  Price Range: USD 10 - USD 15

                  100 ft
                  Av. Rueda Medina

                  Phone: 9988446763

                • Tortilla Real Maya

                  75% likes this, based on 60 reviews
                  Cuisine: Mexican
                  Price Range: USD 3 - USD 5

                  100 ft
                  Ave. Rueda Medina # 122

                  Phone: 52 998 8771842

                Privilege Aluxes Isla Mujeres Reviews

                Guest reviews are submitted by our customers after their stay at Privilege Aluxes Isla Mujeres

                Average guest rating

                8.8
                out of 10
                Exceptional
                Based on 49 reviews

                Rating by category:

                Location
                9.4
                Rooms
                9.1
                Service
                8.9
                Value
                8.6
                Dining
                9.2

                Individual guest reviews

                • Older travelers

                  very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

                  only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

                  • Average rating
                    9.6
                • Family with children

                  The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

                  • Average rating
                    10.0
                • Single

                  Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

                  Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

                  • Average rating
                    8.8
                • Family with children

                  really nice room - excellent staff - beautiful scenery

                  No water sports offered - limited menu - no night life offered

                  • Average rating
                    7.0
                • Couple

                  The friendly staff, proximity to the beach and room with a fantastic view

                  The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

                  • Average rating
                    10.0
                • Older travelers

                  The breakfast buffet was great everyday

                  They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

                  • Average rating
                    9.2
                • Group of friends

                  Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

                  The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

                  • Average rating
                    8.8
                • Older travelers

                  Great location and amenities.

                  Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

                  • Average rating
                    8.2
                • Couple

                  The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

                  Location is not right on the beach

                  • Average rating
                    8.2
                • Couple

                  The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

                  The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

                  • Average rating
                    5.0
                • Older travelers

                  Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

                  • Average rating
                    8.2
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                Hotel Awards 2014

                MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes Isla Mujeres

                According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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