Privilege Aluxes Isla Mujeres Hotel  5 stars

Avd Adolfo Lopez Mateos, Colonia Centro, Isla Mujeres, Mexico, 77400  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Scuba diving

Snorkeling

Sailing

Fishing

Overview

The peaceful Privilege Aluxes Isla Mujeres offers 120 luxury guest rooms as well as a beauty salon, a hairdresser and a barber shop.

It provides privileged location within close proximity to Captain Dulche's Museum, Dolphin Discovery Isla Mujeres and Cancun Underwater Museum . Isla Mujeres city center is 4km away.

Direct access to the white-sand beach and surrounding coconut trees is provided.

30km to Cancъn International airport.

Rooms

This hotel comprises of Luxury Suite, Deluxe Suite and Double Room that come with superb décor as well as a private balcony, a mini-refrigerator, individual climate control, a laptop-size safe and Wi-Fi. Guests can also use a fridge and a dryer available in each room.

Eat

In the morning a deluxe buffet breakfast is served. Thai dishes are served in the beach restaurant. Alcoholic drinks, snacks and seafood are available at the café bar.

All visitors are offered a buffet breakfast for a fee. 

Services

Privilege Aluxes Isla Mujeres offers business facilities, such as internet connection, a business center and a fax machine and provides free transportation, concierge service and 24-hour reception.

Relax

Leisure facilities include live entertainment, an outdoor swimming pool and a cocktail lounge. The on-site fitness center comes with fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated   2008.  Number of rooms   124.

City Center Isla Mujeres - 2.1 mi
Airports Cancъn International (CUN) - 17.3 mi, Cozumel (CZM) - 52.1 mi
Restaurants JAX Bar & Grill (cuisine: American, Steakhouse, Seafood) - 200 ft, Minino's Cocteleria (cuisine: Seafood, Mexican) - 200 ft
Beaches Garrafon de Castilla - 4800 ft
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Facilities

General
  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Activities
  • Scuba diving
  • Snorkeling
  • Sailing
  • Fishing
Services
  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Tours/Ticket assistance
  • Wake up service
Dining facilities
  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Catering service
Meeting facilities
  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Kids club
Leisure facilities
  • Outdoor swimming pool
  • Beachfront
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Animation
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Sun terrace
  • Garden area
Room view
  • Sea view
  • City view
  • Pool view
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • In-room jacuzzi
  • Paid mini-bar
Bathroom
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror
Kitchen facilities
  • Kitchenette
  • Mini-fridge
Bedroom
  • Premium bedding
  • Goose feather pillows
Media
  • Paid movies/Video
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

from  1 am

Check-Out

until  1 am

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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Premium Suite
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Double Room
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Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Privilege Aluxes Isla Mujeres Double Room
Bed type: King Size bed
Size: 485 sq. feet
View: Pool view
Room facilities
    Deluxe Suite
    Check Prices
    Privilege Aluxes Isla Mujeres Deluxe Suite
    Privilege Aluxes Isla Mujeres Deluxe Suite
    Privilege Aluxes Isla Mujeres Deluxe Suite
    Privilege Aluxes Isla Mujeres Deluxe Suite
    Bed type: Double Bed or 2 Single beds or Twin beds
    Size: 1080 sq. feet

    Suite Deluxe All Inclusive

    Room facilities

      Privilege Aluxes Isla Mujeres LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Popular areas
      • City Center
        2.0 mi

      Local Attractions

      • Dolphin Discovery Isla Mujeres
        1.7 mi
        Isla Mujeres
      • Garrafon Natural Reef Park
        2.4 mi
        Km 6 Carr Garrafon
      • Tortugranja (Turtle Farm)
        2.5 mi
        Carretera Sac Bajo Km 5
      • Captain Dulche's Museum
        3.5 mi
        Carretera a Garrafon Km 4.5, Isla Mujeres
      • Playa del Norte
        4.1 mi
        Playa Norte, Isla Mujeres

      Near the hotel

      • Garrafon de Castilla
        4800 ft
        Isla MujeresMexico

      Restaurants Nearby

      • JAX Bar & Grill

        69% likes this, based on 509 reviews
        Cuisine: American, Steakhouse, Seafood
        Price Range: USD 9 - USD 37

        200 ft
        Av. Adolfo Lopez Mateos

        Phone: 214-295-7104

      • Minino's Cocteleria

        70% likes this, based on 188 reviews
        Cuisine: Seafood, Mexican

        200 ft
        Av. Rueda Medina
      • Picus Cockteleria

        75% likes this, based on 157 reviews
        Cuisine: Seafood, Mexican

        200 ft
        Av. Rueda Medina

        Phone: 998/129-6011

      • Restaurant Bar Velazquez

        78% likes this, based on 78 reviews
        Cuisine: Seafood
        Price Range: USD 10 - USD 15

        200 ft
        Av. Rueda Medina

        Phone: 9988446763

      • Tortilla Real Maya

        75% likes this, based on 60 reviews
        Cuisine: Mexican
        Price Range: USD 3 - USD 5

        200 ft
        Ave. Rueda Medina # 122

        Phone: 52 998 8771842

      Privilege Aluxes Isla Mujeres Reviews

      Guest reviews are submitted by our customers after their stay at Privilege Aluxes Isla Mujeres

      Average guest rating

      8.6
      out of 10
      Exceptional
      Based on 36 reviews

      Rating by category:

      Value
      9.0
      Location
      8.7
      Service
      8.7
      Rooms
      9.0
      Dining
      8.0

      Individual guest reviews

      • Older travelers

        very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

        only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

        • Average rating
          9.6
      • Family with children

        The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

        • Average rating
          10.0
      • Single

        Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

        Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

        • Average rating
          8.8
      • Family with children

        really nice room - excellent staff - beautiful scenery

        No water sports offered - limited menu - no night life offered

        • Average rating
          7.0
      • Couple

        The friendly staff, proximity to the beach and room with a fantastic view

        The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

        • Average rating
          10.0
      • Older travelers

        The breakfast buffet was great everyday

        They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

        • Average rating
          9.2
      • Group of friends

        Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

        The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

        • Average rating
          8.8
      • Older travelers

        Great location and amenities.

        Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

        • Average rating
          8.2
      • Couple

        The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

        Location is not right on the beach

        • Average rating
          8.2
      • Couple

        The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

        The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

        • Average rating
          5.0
      • Older travelers

        Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

        • Average rating
          8.2
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      Low prices
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      Free cancellations
      Usually cancellations can be made free of charge close to your arrival date (check policies).
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      Hotel Awards

      MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes Isla Mujeres

      According to guest reviews, the hotel has been rated asBest Spa Hotels in Mexico

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