Pier House Resort & Spa Key West

4 stars

One Duval Street, Key West, United States, 33040

Editorial review

You can walk to everything from this classy hotel. The rooms are elegant and have hardwood floors and flat-screen TVs. The service could be better, according to some. There's a small beach and the Chart Room bar is famous for being where Jimmy Buffet got his start.

Overview

The four-star Hotel Pier House Resort and Caribbean Spa features ideal location in the heart of Key West, facing the Gulf of Mexico.

This elegant Mexican hacienda style property offers authentic island design and relaxed graciousness.

The spacious 142 guest rooms are completed with en suite bathroom and antique furniture.

There are four dining rooms that serve refined local and international dishes in the cozy setting.

The business center features full service catering, audio-visual equipment, wireless internet connection, photocopying facilities, fax machine, projectors, screens and flip chart. Two meeting rooms feature 242sqm of conference space to accommodate up to 125 persons.

Guests may unwind at the private white sand beach, heated outdoor swimming pool, full service spa are with luxury treatments and massages, and modern fitness facility.

Year renovated   2010.  Number of rooms   142.

hotel Pier House Resort & Spa Key West Key West location

Placed close to the Key West Museum of Art and History, the Mel Fisher Maritime Museum, the Key West Lighthouse and the Keeper's Quarters Museum.

Distance to:

  • City Center - 2.2km
  • Airport International - 4.7km

Rooms

Traditional Rooms are fitted with one king or two queen four-poster beds and private balcony.

Lanai Rooms have tropical views and comfy ergonomic chair.

Caribbean Spa Rooms are completed with French doors, bamboo floors and a relaxing sitting area.

HarbourView Rooms overlooking the beautiful Gulf of Mexico include an arm chair.

One Bedroom Suites provide wet bar with refrigerator and a powder room.

One Bedroom Suites are equipped with large master bathroom and spacious dining area.

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Caribbean Spa Room

King Size Bed

Pier House Resort And Spa Caribbean Spa Room
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Pier House Resort And Spa Caribbean Spa Room
Pier House Resort And Spa Caribbean Spa Room
Pier House Resort And Spa Caribbean Spa Room

Luxury room features French door and bamboo floor. It comprises a sleeping zone, a work area and a snug rest area.

    Guest Room

    Garden view

    Two Queen Size Beds

    Pier House Resort And Spa Guest Room Hotel information
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    Pier House Resort And Spa Guest Room Hotel information
      Double Room

      Garden view, Bay view

      King Size Bed

      Pier House Resort And Spa Double Room Hotel information
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      Pier House Resort And Spa Double Room Hotel information

        Dining options

        The HarbourView Café offers an extensive menu of old favorites and fresh local seafood accompanied by views over the beach and the sea.

        The Wine Gallery Piano Bar provides live nightly entertainments, a great selection of wines and liquors as well as snack menu.

        The Beach Bar and Grille serves a cool tropical drink and a casual bar menu in the friendly ambience next to the pool.

        The Chart Room Bar offers authentic island décor to savor relaxing cocktails, free popcorn, peanuts, and hot dogs.

        A full breakfast is served at affordable prices. 

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        Facilities

        General
        • Free parking
        • Parking (fee required)
        • Tour desk
        • Luggage storage
        • Barber/Beauty Shop
        • 24-Hour Front Desk
        Activities
        • Spa & wellness center
        Services
        • Massage services
        Room facilities
        • Non-smoking rooms
        • Room service
        • Heating
        • In-room safe
        Dining facilities
        • Bar
        • Restaurant
        Business facilities
        • Wi-Fi Internet
        • Fax/photocopying
        Meeting facilities
        • Meeting/banquet facilities
        Facilities for people with disabilities
        • Rooms/facilities for people with disabilities
        Leisure and relaxation facilities
        • Swimming pool
        • Snorkeling
        • Bicycle rentals
        • Jacuzzi
        • Fishing
        • Fitness center
        Internet

        Wireless internet is available in the hotel rooms
        and is free of charge

        Guest Parking

        Free Public hotel parking is possible on site.

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        Guest feedback

        Read hotel reviews
        • The location was very good, everything had a great stay and the staff was always courteous.
        • Food at the hotel superb and private beach.
        • The location was great and the staff were very helpful.
        Average guest rating
        Excellent
        3.8
        Based on  60 reviews

        Policies

        Check-In

        from  4 pm

        Check-Out

        until  12 pm

        Children and extra beds
        • All children under the age of 18 may stay free of charge when using existing bedding. 
        • Older children/adults may stay in the hotel for free. 
        • One child under the age of 1 may stay for free. 
        • Maximum capacity of extra beds in a room is 1. 
        Pets

        Pets are not allowed

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        Pier House Hotel Key West Location

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        Click the hotel to go to the main hotel page.

        Attractions for Tourists
        • Sloppy Joe's Key West - 200 m
        • Mallory Square - 300 m
        • Schooner Wolf - 400 m
        • Saint Paul's Episcopal Church - 500 m
        • Dry Tortugas National Park Ferry - 500 m
        Historical sites
        • Key West Aquarium and Shipwreck Museum - 300 m
        • Oldest House in Key West - 400 m
        • Casa Antigua - 400 m
        • Little White House - 700 m
        • Nancy Forrester's Secret Garden - 700 m
        • Ernest Hemingway House and Museum - 1.2km
        Museums
        • Cultural Preservation Society - 100 m
        • Mel Fisher Maritime Heritage - 300 m
        • Heritage House Museum - 300 m
        • Key West Museum of Art - 300 m
        • Curry Mansion Museum - 300 m
        • Audubon House and Gardens - 300 m
        • The Wrecker's Museum - 400 m
        • Oldest House Museum - 400 m
        • Harry S Truman Little White House - 500 m
        • Turtle Kraals Museum - 500 m
        • Flagler Station Oversea Railway - 600 m
        • Ripley's Believe IT OR Not - 700 m
        • San Carlos Institute - 700 m
        • Lighthouse Museum - 1.2km
        • Lofton B Sands African Museum - 1.3km
        See all

        Getting there

        The Key West International Airport is about 5.5km away.

        Head southwest on Government Road toward Linda Avenue, turn left onto Flagler Avenue, take right onto First Street, continue onto Palm Avenue Causeway, follow onto Palm Avenue, take slight left onto Eaton Street, turn right onto Duval Street and take right till the hotel.

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        Pier House Hotel Key West Reviews

        Guest reviews are submitted by our customers after their stay at Pier House Hotel Key West

        Average guest rating:

        3.8Based on 60 reviews

        • Value 3.6
        • Dining 4.5
        • Location 4.7
        • Rooms 3.4
        • Service 3.5

        Individual guest reviews

        Reviews are ordered by language and date with a maximum of 25 reviews. 

        • Average rating: 4.5

          The pool area was above average and the beach is nice for Key West standards, the location of the hotel is better than fabulous. Spa rooms are great.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Value
        • Average rating: 4.3

          The pool area and outdoor cafe were great, the staff were very friendly and service was quick and efficent. Our room was fine.

          My ratings for this hotel are:

          • 4 Rooms
          • 5 Service
        • Average rating: 4.5

          The location of this resort is excellent, a wonderful place to stay in Key West.

          My ratings for this hotel are:

          • 5 Location
          • 4 Value
        • Average rating: 4.8

          The room was wonderful and once again the location was great, staff were courteous, professional. The water temperature in the pool was perfect.

          My ratings for this hotel are:

          • 5 Location
          • 5 Rooms
          • 5 Service
        • Average rating: 4.5

          The beach was nice too great view of the keys and bay, the staff were all very friendly, smaller room was not good value for the price.

          My ratings for this hotel are:

          • 4 Location
          • 5 Rooms
          • 5 Service
        • Average rating: 4.0

          Great place and location, wonderful Stay at the Pier House. Friendly staff, big shower and good food at restaurant. Excellent choice we did, nice heated pool.

          Our view wasn't the best and not Worth the Price.

          My ratings for this hotel are:

          • 4 Rooms
          • 4 Service
          • 3 Value
          • 5 Dining
        • Average rating: 4.2

          Great place very accommodating, just returned from 5 days at the Pier House and the staff were very nice and helpful. The room was clean.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 3 Value
        • Average rating: 4.7

          Great hotel and staff, wonderful Service. Very clean, beautiful room, good after dinner entertainment.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 4 Value
        • Average rating: 4.7

          Attentive staff and loved the balcony too. Great pool.

          My ratings for this hotel are:

          • 5 Rooms
          • 4 Service
        • Average rating: 4.3

          The friendly staff, huge bathroom.

          The room's decor was outdated, we preferred the pool, was never overly crowded.

          My ratings for this hotel are:

          • 5 Rooms
          • 5 Service
          • 3 Value
        • Average rating: 4.2

          Great service, nice balcony and the bar staff were all fantastic.

          My ratings for this hotel are:

          • 4 Rooms
          • 4 Service
        • Average rating: 4.0

          The staff at the resort was very nice too and we also ordered room service and was delicious too.

          My ratings for this hotel are:

          • 3 Rooms
          • 5 Service
        • Average rating: 4.6

          The location was great and the beach was clean and very relaxing just like 2005. Hotel staff were very efficient, quiet and the Pier House was absolutely beautiful. The service was good, balcony was huge and the food and drinks were wonderful also. The French fries were excellent, the pool was nice and refreshing.

          My ratings for this hotel are:

          • 5 Location
          • 5 Rooms
          • 4 Service
          • 5 Value
          • 5 Dining
        • Average rating: 4.5

          Best location in Key West and great staff, restaurants, beach and is close to everything. And better place to come back to relax in, rooms are clean and the gardens are beautiful.

          My ratings for this hotel are:

          • 5 Location
          • 4 Rooms
          • 4 Service
          • 5 Value
        • Average rating: 4.0

          Pool area in great and the Best on the Island. Perfect for Key West and just enough room to turn around.

          My ratings for this hotel are:

          • 5 Location
          • 4 Rooms
          • 3 Value

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        • Free cancellations

          Usually cancellations can be made without charge close to your arrival date (check policies).

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