Arriving on a hot Tuscan day, Raymondo warmly greeted me and helped with my luggage. The traditional room in the old house was charming, although a bit on the dark side. The hotel itself was lovely, with an entertaining singer during dinner. The location provided a serene and peaceful atmosphere, perfect for a relaxing getaway. The friendly staff and stunning surroundings were definite highlights of my stay.

The shower in the room could use some maintenance and cleaning.

The train station is a 25 min walk from this 'resort',it is a couple km's through the town.On our second night when we wanted to use the a/c in the room, it did not work at all,there was no power to it. In the morning when I mentioned it to the owner, he told me that I did not 'need' the a/c at night. The power to the hot water for the shower was turned off during the day. We asked for an iron and ironing board but were given an iron but no board which left my wife to iron our clothes on a table in the reception area (not what you would expect at a four star resort). The resort is not in the country side as they would have you believe on the website,it is actually on the edge of a large town.

In a beautiful part of Tuscany, just out of the mountains. The staff, especially the manager, Eugene, is very friendly and helpful and speaks good English. He directed us to the resort very late at night (due to car trouble), since it is a few miles outside Rufina. Free parking in big lot off highway. Wonderful grounds with huge simming pool (lcals can swim there but it was off-season when we stayed, so no problem). Breakfast very good. The setting is ideal and the location, about 20 miles from Florence, keeps you out of the traffic and expensive hotels in the city.

Nothing to dislike---a relatively inexpensive resort compared to others in Tuscany! Very visitor friendly.

We had a fantastic stay at this hotel. The staff, especially Raymondo, greeted us warmly and helped us with our bikes and luggage. They made us feel at home right away, offering us a beer and a chance to relax before heading to our room. The hotel itself is lovely, with a traditional room in the old house that we chose. It had a cozy atmosphere and although slightly dark, it was very nice and suitable for our stay. The singer entertaining us during the evening meal was a great addition. the cleanliness, hotel facilities, and staff's hospitality were impeccable.

Nothing negative to say.

Great hotel, well kept garden, clean swimming pool, very kind and helpful staff, especially Maria Grazia, Eugenio and Rocco And special thanks to gardener, whose name I don't know, he is doing great job with swimming pool ang garden

Unlit parking

We used the hotel for a stop-over on the way home from southern Italy. The size of the family room was great with 3 very good beds for us and our 2 children. It was quiet and air-conditioned. Perfect. Really good that we didn't have to go and search for dinner locally but could make use of the hotel's resturant with an excellent menu and accommodating for a young family. The hotel's swimming pool - complete with kids pool - and accompanying playground were brilliant for our kids after a long drive.

During my stay at this luxurious 4-star hotel, I was greeted with exceptional warmth and hospitality. From the moment I arrived, Raymondo, the host, went above and beyond to ensure my comfort. He even insisted I take a moment to relax with a refreshing beer before settling into my room. This personal touch truly exemplified the high level of service provided at this venue.

I highly recommend this hotel to friends and family.

Waitress in restaurant is the only person really professional !

No wifi in rooms, restaurant very explensive for what you have in the plate, hotel team people eat in the same time than guests (!!!) diner & breakfast, too expensive for the low service, garden not well made, not so quiet in case of football match,... Impossible to reach the reception on phone before check out ... she had breakfast at a table near guests !!! absolutely not a resort !!! there's only a simple swimming pool, and nothing else... Won't come back, for sure, it's not a 4* hotel

The staff in this villa/resort are really outstanding,we stayed here as a base for the Italian moto gp race and they were excellent in helping us get everything organised.The food in the on site restaurant was first class for dinner as well as breakfast.Great pools( kids pool as well)with a nice little bar where you can enjoy a drink after a day exploring the wonderful countryside in this region.Would highly recommend it for anyone visiting the area.

Welcoming host and helpful staff. Assistance with bicycles and luggage. Enjoyable beer and relaxing sit-down. Beautiful old house with traditional rooms. Lovely atmosphere with evening entertainment

The staff in this villa/resort are really outstanding,we stayed here as a base for the Italian moto gp race and they were excellent in helping us get everything organised.The food in the on site restaurant was first class for dinner as well as breakfast.Great pools( kids pool as well)with a nice little bar where you can enjoy a drink after a day exploring the wonderful countryside in this region.Would highly recommend it for anyone visiting the area.

Restaurant was good, rooms small but very nice

Swimmingpool looked like a public pool with a lot of locals. it was not only for the guest although we paid for the rooms. bar at the pool looked like a pigstal. bad services with expensive prices for not very tastful wines. swimmingpool was not clean.

The staff at the hotel were incredibly welcoming and helpful. Raymondo, in particular, made us feel right at home and even offered us a refreshing drink upon arrival. The hotel itself was beautiful and had a charming atmosphere. We had the option to choose between two different rooms and both were lovely. the live music during dinner added a special touch to our stay.

While the hotel was overall enjoyable, there were a few areas that could use improvement. One of the rooms had some issues with the shower, specifically with the grouting and moldy silicone.

We had a fantastic stay there and the staff was very helpful!