Petit Palace Italia  3 stars

C/Gonzalo Jimenez De Quesada,, Madrid, Spain, 28004  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Breakfast is excellent - Good service - Bed was very firm - Good price
  • Right on gran via - 5 minute walk to puerta del sol - Loved the wi-fi free
  • Close to metro stops - Room was clean, spacious - A/c a bit noisy
  • Free safe in the room - Staff are friendly - Public internet in the foyer
  • Great hotel - Central location - Modern rooms - Great showers


The Petit Palace Italia Gran Via Hotel is set in the most commercial, monumental and entertainment area in Gran Via Street. It will take you only 2 minutes to get to Puerta del Sol, Mayor Square, Plaza de Espana and the Royal Palace and many other museums, theatres, cinemas and shops.

The venue is housed in a historic palace dating 1902 completely renovated in 2004. This 6 storey construction comprises 38 single rooms, 38 double rooms, 10 suites and 12 studios.

All guestrooms offer free high-speed internet access, air-conditioning or heating, hydro-massage showers, cable TV, minibar, safe, ironing board and static bicycle. The property also includes sauna with UV Ray incorporate, modern high-tech rooms with comfortable workspaces, computers, fax and meeting facilities and restaurant.

This magnificent modern building, which is one of the most typical examples of the monumental and majestic architecture of the Gran Via, offers friendly and helpful staff and comfortable stay.

Number of rooms   60.

City Center Madrid - 1000 ft
Airports Barajas (MAD) - 9.0 mi
Train Stations Atocha's Train Station - 1.1 mi, Estacion de Chamartin - 3.7 mi
Underground stations Callao - 1000 ft, Sol - 1400 ft
Restaurants La Gloria de Montera (Cuisine: Spanish) - 700 ft, 19 Sushi Bar (Cuisine: Japanese) - 200 ft
Beaches Bolonia Beach - 2000 ft

Dining options

The hotel offers a buffet breakfast at the price of EUR 12 per person per night. 

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General information



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  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Doctor on call
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Public parking is possible at a location nearby.

  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/Lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Conference facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Bicycle rentals
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Ironing facilities
  • Work desk
  • Mini bar
  • Terrace
  • Dressing area
Living Area
  • Fireplace
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Refrigerator
  • Cable TV
  • Satellite TV
  • In-room computer
  • AM/FM alarm clock
  • Telephone
  • Internet access
Room decor
  • Soundproofed windows



from  2 pm


until  10 am

Children and extra beds
  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free in a crib. 
  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • One child under the age of 12 may stay at the price of EUR 35 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 
  • There are no extra beds provided in a room. 

Pets are allowed on request.

Travelers’ questions & answers

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Standard Double Room
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Petit Palace Italia Standard Double Room
Petit Palace Italia Standard Double Room
Petit Palace Italia Standard Double Room
Petit Palace Italia Standard Double Room
Petit Palace Italia Standard Double Room
Bed type: Double Bed or Three Single Beds or Double Or Twin Beds
Room facilities
    Standard Triple Room
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    Petit Palace Italia Standard Triple Room
    Petit Palace Italia Standard Triple Room
    Petit Palace Italia Standard Triple Room
    Petit Palace Italia Standard Triple Room
    Petit Palace Italia Standard Triple Room
    Bed type: Triple
    Room facilities
      Standard Quadruple Room
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      Petit Palace Italia Standard Quadruple Room
      Petit Palace Italia Standard Quadruple Room
      Petit Palace Italia Standard Quadruple Room
      Petit Palace Italia Standard Quadruple Room
      Petit Palace Italia Standard Quadruple Room
      Bed type: Quad
      Room facilities
        Family Room
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        Petit Palace Italia Family Room
        Petit Palace Italia Family Room
        Petit Palace Italia Family Room
        Petit Palace Italia Family Room
        Bed type: King Size Bed
        Room facilities
          Family Quadruple Room
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          Petit Palace Italia Family Quadruple Room
          Petit Palace Italia Family Quadruple Room
          Petit Palace Italia Family Quadruple Room
          Petit Palace Italia Family Quadruple Room
          Bed type: Quad
          Room facilities

            Petit Palace Italia LocationWhat's nearby

            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Tourist attractions
            • Downtown
              400 ft
            • Puerto del Sol
              700 ft
            • Plaza Mayor
              1000 ft
            • Plaza de Espana
              1700 ft
            Popular areas
            • City Center
              700 ft
            Places of interest
            • plaza maria soledad acosta
              700 ft
            • El oso y el madroño
              1000 ft
            • 1000 ft
            • Plaza Castilla
              1000 ft
            • Plaza Mayor et Puerta del sol
              1000 ft
            • Edificio METROPOLI
              1400 ft
            • Casa del Ratoncito Pérez
              1400 ft
            • La Puerta del Sol
              1400 ft
            • Discoteca Palace Madrid
              1700 ft
            • 1700 ft
            • Palacio de las Cortes
              2000 ft
            Convention centers
            Shopping areas
            • El Corte Ingles
              700 ft
            • Fnac
              700 ft
            • cortylandia
              1000 ft
            Monuments and Landmarks
            • Real Academia de Bellas Artes de San Fernando
              1000 ft
            • Lope de Vega Theatre
              1700 ft
            Underground stations
            • Callao
              700 ft
            • Sol
              1000 ft
            • Chueca
              1700 ft

            Local Attractions

            • Retiro Park (Parque del Retiro)
              1.1 mi
              Between C. Alfonso XII and Avenida de Menendez Pelayo, Madrid
            • Atocha Railroad Station (Estacion Atocha)
              5000 ft
              Glorieta del Emperador Carlos V., Madrid
            • Estacion de Principe Pio
              5000 ft
              Paseo de la Florida, Madrid
            • Anden 0
              5000 ft
              Plaza de Chamberi, Madrid
            • Teatro Calderon
              5300 ft
              Atocha 18, Madrid

            Near the hotel

            • Houdini
              800 ft
              C/Fuencarral 21, Madrid
            • La Latina
              800 ft
            • La Central de Callao
              900 ft
              Postigo de San Martin 8, Madrid
            • Acuarium de Madrid
              900 ft
              C/Maestro Victoria 8, Madrid
            • Church of San Antonio de los Alemanes
              1000 ft
              Corredera Baja de San Pablo, 16, Madrid
            • Convent of the Royal Barefoot Nuns (Monasterios de las Descalzas Reales)
              1100 ft
              Plaza de las Descalzas Reales, s/n, Madrid
            • St. Fernando Royal Academy of Fine Arts (Museo de la Real Academia de Bellas Artes de San Fernando)
              1200 ft
              Alcala, 13, Madrid

            Restaurants Nearby

            • La Gloria de Montera

              61% likes this, based on 341 reviews
              Cuisine: Spanish
              Price Range: USD 16 - USD 21

              700 ft
              Calle Caballero de Gracia, 10

              Phone: +34 915234407

            • 19 Sushi Bar

              76% likes this, based on 53 reviews
              Cuisine: Japanese

              200 ft
              C/Salud, 19

              Phone: 91 524 05 71

            • Abrasador

              54% likes this, based on 43 reviews
              Cuisine: Grill, Spanish
              Price Range: USD 12 - USD 37

              200 ft
              Salud, 8

              Phone: 915223978

            • Public

              50% likes this, based on 153 reviews
              Cuisine: Mediterranean

              500 ft
              Desengano, 11

              Phone: 91.701.01.76

            • Restaurante Puerto Rico

              74% likes this, based on 103 reviews
              Cuisine: Spanish

              400 ft
              Calle Chinchilla 2

              Phone: 91 521 98 34

            Petit Palace Italia Reviews

            Guest reviews are submitted by our customers after their stay at Petit Palace Italia

            Average guest rating

            out of 10
            Very good
            Based on 423 reviews

            Rating by category:


            Individual guest reviews

            • Single

              Very good location,near to metro and Gran Via. A little bit noisy.

              • Average rating
            • Group of friends

              Location was good, breakfast was excellent

              Booked non smoking, but were in a room for smokers' this was unpleasant.

              • Average rating
            • Couple

              Wonderfully comfortable room, fantastically complicated shower and easily the most luxurious 3 star I've stayed in. Great location just off Gran Via too.

              • Average rating
            • Couple

              Great location near some interesting parts of Madrid. We saw several prostitutes within 2 blocks but not the aggressive types. Close to some interesting 'funky' neighborhoods.

              We rented on a non smoking floor but it reeked like smoke the whole time. The sink was falling apart. Beds were too springy and hard.

              • Average rating
            • Single

              The breakfast is nice.

              The hotel needs renovation especially for the bathroom.

              • Average rating
            • Group of friends

              Very good Location, we really enjoyed our stay! Personal was very friendly and helpful and the room was modern, clean and comfortable.

              • Average rating
            • Family with children

              We stayed four nights at Petit Palace Italia - Gran Via. Our stay was pleasant and comfortable. The receptionist was pleasant, friendly & very helpful. I was very happy with the housekeeping for making our rooms and provide us with clean towels & bed linen.I would recommend for others to stay at this hotel.

              I wish the Lobby and the hall outside the lift is brighter either by bright lighting or by a brighter paintwork..

              • Average rating
            • Single

              The front desk staff were very friendly and helpful.

              Only one of two elevators were operating during my stay, The elevator that was working had a smell of sewerage. The room was very small and slightly worn out but this is nothing unusual in a major city like Madrid. It would not stop me from choosing this hotel again mostly because of the excellent location and friendly staff.

              • Average rating
            • Group of friends

              Location of the hotel was good to explore the city.

              One of the criteria for selecting said hotel was to have free Wi-Fi in the room; during my stay (3 nights), the Wi-Fi never worked in the room and the hotel staff was unable to resolve said problem. - The mattress of the bed needs to be replaced – very old and you can feel the springs! – When asked for a second pillow (there is only one per bed available), I finally got said pillow after having requested it three times!!!, However, the pillow case was not very clean!!! – Overall, the hotel reception staff was friendly, but seemed overwhelmed and/or inexperienced to address above issues.

              • Average rating
            • Older travelers

              Location excellent. Room well appointed with tv, fridge and laptop with wi-fi. Good level of cleanliness.

              Publicity everywhere said they had free bikes for guest's use - there were only three and none of them were usuable! Breakfast buffet very expensive at 15 euros (we didn't have it). Staff could have been a bit more friendly and helpful, but they did make an effort with the issues we had.

              • Average rating
            • Older travelers

              the location of the hotel was good .

              the air condition is not working,too much noise from the street at night,also the house keeping are really noisy when they were cleaning the neighbor room in the early morning, finally , the front desk staff when i was leaving the hotel they ask me to pay and i was already paid the full payment in check in . the waist my time to understand this thing , by the way they do not speech english so I got really difficult to discus with them.

              • Average rating
            • Group of friends

              I liked the decor of the room and the balcony over Gran Via

              That there were no Tv channels especially news channels in english- the only channeld were in Spanish!

              • Average rating
            • Group of friends

              Very central, staff very helpful.

              I wouldn't say that i disliked anything. However, some of the areas of the hotel looked like they needed some aesthetic changes e.g. a lick of paint here and there and some basic stuff. That would certainly not stop me from going back and I would definitely tell anyone visiting Madrid to consider this place.

              • Average rating
            • Family with children

              In the Gran Via, and very close to a metro station.

              • Average rating
            • Group of friends


              the room smells very bad and is very small.

              • Average rating
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            Hotel Awards 2014

            SpanishHOTEL AWARDSRecommendedMadridPetit Palace Italia

            According to guest reviews, the hotel has been rated asBest Family Hotels in Spain

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