Pestana Atalaia

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• 平均评级: 4.3

  客户种类: 有孩童家庭

  The location was excellent when looking for a peaceful, relaxing holiday & just perfect to let the kids run around. The room was beautifully decorated, spotless and had a view out to sea, with the desert island in the back ground. The breakfast & dinner was of a good standard buffet but there was plenty of it and all pretty good quality especial for the price of hotel food. The staffs are excellent but especial the reception can’t fault them in any way (Nelson the London boy great help) Overall this is a well managed hotel and I would have no hesitation in recommending it.

  我给这家酒店的评级是:

  • 5.0 地点
  • 3.5 客房
  • 3.8 服务
  • 5.0 超值

• The reason being was that we wanted an out of town place with peace and quiet and yet 4* to 5* facilities. Spent a couple of afternoons sat by the pool and was surprised that even though there are warning notices stating that no glass ware should be used around the pool that the staff were happy to serve refreshments around the pool using the ordinary glasses and plates from the restaurant. There is nothing more than either a good manager or maybe a cash injenction could not put right fairly quickly but at this moment I would be struggling to recommend this as a 4* hotel more a 3* at best. In our opinion the "A' Lareira" came out the best for friendliness, food and quality of service but the others were also good for a variety of reasons. All but one member of the staff were very friendly and helpful.

  We then decided to walk down the stairs to the lobby and noticed that the automatic closer on the fire door from the staircase to the lobby corridor was missing and therefore means the door does not close correctly. Decided that perhaps I should make an effort to start a fitness regime and like my previous comments it was a disappointment to find that the gym equipment was well past its sell by date and OK it works but it is very dated.

• 平均评级: 3.6

  客户种类: 有孩童家庭

  Unless you're happy spending most of your time around the hotel you'll need a hire car, which is something we do on all of our holidays so the location wasn't an issue for us. We had a 2 bedroom apartment which was of a quite acceptable standard and consisted of a lounge/dining area/mini kitchen area, bathroom, a bedroom with a double bed, a bedroom with 2 single beds, and a balcony. What made the hotel for us was the indoor pool/gym complex. The weather in March in Madeira isn't really ideal for sun bathing though we tried the outdoor pool a couple of times, but being able to run down to the indoor pool/jacuzzi/sauna was lovely and would make the hotel a great all year round destination. My wife and I stay in many hotels in connection with our work activities so it probably takes something out of the ordinary to impress us, but we were both very favourably impressed by the staff of the Pestana Atalaia Ocean Aparthotel. All the staff of the hotel were incredibly helpful, friendly, and courteous. The only slight concern I'd have is whether the hotel food represents value. The sea view was great, as were the hotel staff and leisure facilties.

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.5 客房
  • 2.7 服务
  • 4.0 超值

• 平均评级: 2.5

  客户种类: 蜜月

  Great hotel staff were realy helpful and friendly, food was quite good but a little over priced. Room was ok clean sheets and towels every day. Outside pool great, inside pool not so inviting.

  Hotel is very isolated at the moment so a car is needed or you can use the bus, There is another hotel going up 100 mtrs away so this summer will be noisy.

  我给这家酒店的评级是:

  • 2.0 地点
  • 2.8 客房
  • 2.3 服务
  • 3.0 超值

• 平均评级: 2.9

  A clean and tidy Hotel with good service overall. I really think a car is needed to get about but the bus service is good and any trips booked with the Tour Operator are well worth it. We chose the Island tour and the Sunday Lunch Tour and both were very good.

  我给这家酒店的评级是:

  • 1.0 地点
  • 4.0 服务
  • 3.6 超值

• Anonymous

  平均评级: 2.2

  friendliness and helpfulness of staff and spacious accommodation

  poor quality of food in the evening. (other dining options available)

  我给这家酒店的评级是:

  • 1.8 服务
  • 2.5 超值

• 平均评级: 3.9

  客户种类: 蜜月

  The Front Desk staff recommended a hire car as we were going to play golf and this would be the best mode of transport for our purpose. On arrival at the hotel, our reception could not have been more pleasant and friendly. The 1 bedroom apartment we were given overlooked the ocean and was very comfortable, spotlessly clean and spacious. Breakfast was always good and plentiful and the special hotel restaurant dinners over Christmas and New Year were excellent, as was the trip to the fireworks on New Year's eve. The staff could not have been more pleasant and helpful, resolving any issues with speed and cheerfulness although these issues were in the minority, such as a malfunctioning plug in the bathroom.

  我给这家酒店的评级是:

  • 4.0 地点
  • 3.5 客房
  • 2.9 服务
  • 5.0 超值

• 平均评级: 2.3

  客户种类: 有孩童家庭

  The hotel was very clean and the staff were helpful and spoke english very well. Our room was very spacious with a kitchen area and separate bedroom and bathroom, the view was also lovely looking across the atlantic. There also appeared to us to be an unnecessary economy with the food as at times we had to ask for the buffet to be replenished and then wait an age before they did. One major problem for us was the described "shuttle" service which actually amounted to a 8 seater minibus which conducted 3 outward journeys a day - not a shuttle service.

  This service for a hotel of this size was wholly inadequate particularly as you are miles away from anywhere and the fact that it didn't work on the weekends and most of the time you couldn't even book it we felt let down.

  我给这家酒店的评级是:

  • 1.0 地点
  • 3.0 客房
  • 3.0 服务

• 平均评级: 2.1

  客户种类: 蜜月

  From the efficient and friendly Airport collection facility to the (majority of?

  Indoor and outdoor pools, both allegedly heated to +25c (clue here being the surge of wamth you notice as your blood rediscovers all extremities upon leaving the outside pool and the shudder when slipping into the interior pool!

  我给这家酒店的评级是:

  • 2.0 地点
  • 2.0 客房
  • 2.3 服务
  • 2.0 超值

• 平均评级: 3.6

  客户种类: 蜜月

  The rooms were spotless and the facilities very good. The breakfast was the standard buffet but there was plenty of it and all pretty good quality.

  The bathroom was a little garish to look at but had everything we needed in it.

  我给这家酒店的评级是:

  • 3.0 地点
  • 3.8 客房
  • 2.5 服务
  • 5.0 超值

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