Passport Inn & Suites Hobby Airport Houston - 休斯敦

The room was shabby, with a door so ill-fitting that at least 1/4 inch of daylight was visible around it, carpet with numerous holes in it, and a blanket on the bed so threadbare you could see right through it.

95 - the TV worked, the desk clerk informed me of the continental breakfast and we had a hair dryer and iron in the room.

When I got back to the room after dinner I tried the TV and it did not work.

There was no hair dryer or iron in the room or even available.

I did not notice that upon check-in and the breakfast was in a totally different room not visible from the lobby.

The desk clerk did not tell me about the continental breakfast that was available and said she did not have to verbally give me that information because it was noted on the clipboard where the reservations slips were located.

On top of this, the management refused to accept a discount card that the most recent hotel directory states that it does accept and also did not have the continental breakfast that was promised in the directory.