Pan Pacific Suzhou

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews. 

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• Pan Pacific Suzhou

  Average rating: 4.2

  Perfect location and we arrived Suzhou on the fast speed train from Hangzhou. The hotel design is superb and the bar up above the lobby has lovely live traditional music. Ponds bridges are simply absolutely beautiful and the desk staff is courteous and helpful.

  My ratings for this hotel are:

  • 5 Location
  • 4 Service
  • 4 Value
• Pan Pacific Suzhou

  Average rating: 4.5

  The friendliness of the staff and the excellent location [just yards from pan men, in summary, Beautiful hotel, average facilities and service. The room is clean, the work desk is large and the chair is comfortable, the gardens are lovely, and the restaurants are good. Indoor outdoor pools are also quite nice.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 3 Value
• Pan Pacific Suzhou

  Average rating: 4.3

  Directly near a beautiful park, one of the most scenic and peaceful spots in town, the breakfast is wonderful and perhaps one of the best in the city. The hotel is very nice, the service is top notch and everyone is polite and friendly, the rooms are lovely and comfortable. The overall restaurant offerings are good, the Panmen garden is very charming especially in the morning.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 4 Service
  • 4 Value
• Pan Pacific Suzhou

  Average rating: 4.5

  Good location, beautiful hotel and the staff were quite helpful and nice. Room was spacious and clean, bar service was excellent and friendly. The food was outstanding, the wine list very respectable, seafood was awesome.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 3 Value
• Pan Pacific Suzhou

  Average rating: 4.0

  Our room was on the third floor overlooked the beautiful centre court ponds, the hotel staff were extremely accommodating and the service was exceptional. Bed was comfortable, the restaurant was absolutely wonderful and Chinese restaraunts was great. Concierge was very helpful and the swimming pool was also disappointing.

  My ratings for this hotel are:

  • 4 Location
  • 4 Rooms
  • 3 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 4.0

  A pleasant hotel all together and great service. The room was very good and the Italian restaurant was superb and would return often.

  My ratings for this hotel are:

  • 4 Rooms
  • 5 Service
  • 3 Value
• Pan Pacific Suzhou

  Average rating: 5.0

  Best in Suzhou and its attentive staff. The rooms are well appointed and always clean, the breakfast buffet is amazing.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 5.0

  One of the best in China and the world too, very friendly staff. Rooms are nice and the Chinese restaurant is wonderful.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 4.2

  Great hotel, good service and rooms were nice and bathrooms very nice and modern. The options for breakfast were extensive and well prepared.

  My ratings for this hotel are:

  • 4 Rooms
  • 4 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 5.0

  By far the best hotel in Suzhou, service was excellent and our room was very spacious and clean. The restaurants were very good and the staff very helpful.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 4.8

  Staff speak English and the design is remarkable, bed is comfortable. The following morning at breakfast, we could not find any clear tables, pool are some of the best I have seen in China.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 4.3

  The hotel is probably the best bet in Suzhou because of its location and the staff are amazingly helpful and friendly. Exec rooms are spotlessly clean and well appointed.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 3 Value
• Pan Pacific Suzhou

  Average rating: 3.0

  The room was comfortable and the hotel was in a great location for walking around, the food was good.

  My ratings for this hotel are:

  • 3 Value
• Pan Pacific Suzhou

  Average rating: 4.7

  Great hotel and i recommend to anyone in that side of the world, staff is very good. The room and bathroom are spacious.

  My ratings for this hotel are:

  • 5 Rooms
  • 4 Service
  • 5 Value
• Pan Pacific Suzhou

  Average rating: 5.0

  The best hotel that i have stayed at and finally, the staff members are absolutely wonderful. Standard rooms are comfortable and well looked after.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
  • 5 Value

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