Palais Medina & Spa Hotel - Fes

Avenue Allal Al Fassi, 30000 Fes, Fes, Morocco, 30000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palais Medina & Spa Hotel - Fes

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Infinity pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Turkish bath

Steam room

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

The contemporary 5-star Palais Medina & Spa offers air-conditioned accommodation in a historic area of Fes.

25 minutes away from Attarin Medersa, Maison de la Photographie and Zaouia of Moulay Idriss II. Just 20 minutes from the center of Fes.

The hotel is placed next to shopping centers and bars. You can make use of an indoor heated pool, a nightclub and an outdoor swimming pool on site as well.

Ville Nouvelle - Fes Railway train station lies within a 15-minute walk. Sais airport is 15 minutes' drive from the hotel.

Rooms

This property has 145 guestrooms including Deluxe Single Room, Standard Double Room and Junior Suite appointed with satellite TV, a private balcony, individual climate control, a minibar and a laptop-size safe. Some rooms offer panoramic views of the garden. They come with a fridge, a microwave and coffee/tea makers as well as bathrooms with bathrobes, slippers and a hairdryer.

Eat

At the 24-hour restaurant guests can enjoy Moroccan cuisine.

Services

Multilingual staff offers free transportation, concierge service and 24-hour reception.

Relax

A Jacuzzi, shiatsu massage and a wellness center are available on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms   146.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Barber shop
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Welcome drink
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool

Leisure facilities

  • Infinity pool
  • Indoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Night club
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area

Room view

  • Garden view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Bottled water
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Towels

Media

  • Flat-screen TV
  • Cable/Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from 15 hours

Check-Out

  • until 11 hours

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Palais Medina & Spa Hotel - Fes Fes location
Show big map »

Hotel Address:

Avenue Allal Al Fassi, 30000 Fes, Fes, Morocco, 30000

Get directions
City Center
  • Fes
    1.1 mi
Airports
  • Sais (FEZ)
    8.4 mi
Train Stations
  • Ville Nouvelle - Fes Railway Station
    3700 ft
Restaurants
  • Riad Sheherazade (cuisine: Moroccan)
    1500 ft
  • Medina Cafe
    1900 ft
Hotel information
  • Check-In:
    from 15 hours
  • Check-Out:
    until 11 hours
  • Number of rooms:
    146

Rooms and availability

Palais Medina & Spa Standard Double RoomPalais Medina & Spa Standard Double Room Photo albumPalais Medina & Spa Standard Double Room Photo albumPalais Medina & Spa Standard Double Room
Standard Double Room
Bed type: Double Bed or 1 Single bed or Queen Size bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information

DOUBLE STANDARD

Room facilities
    Palais Medina & Spa SuitePalais Medina & Spa SuitePalais Medina & Spa Suite
    Suite
    Bed type: King Size bed
    Size: 1080 sq. feet
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Palais Medina & Spa Junior SuitePalais Medina & Spa Junior SuitePalais Medina & Spa Junior Suite
      Junior Suite
      Bed type: King Size bed
      Size: 1080 sq. feet
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Palais Medina & Spa Deluxe Single Room Photo albumPalais Medina & Spa Deluxe Single RoomPalais Medina & Spa Deluxe Single Room
        Deluxe Single Room
        Bed type: 1 Single bed or Double Bed or Queen Size bed
        Size: 485 sq. feet
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information

        DOUBLE DELUXE

        Room facilities

          How to reach hotel

          hotel Palais Medina & Spa Hotel - Fes Fes location
          Show big map »

          Hotel Address:

          Avenue Allal Al Fassi, 30000 Fes, Fes, Morocco, 30000

          Get directions
          City Center
          • Fes
            1.1 mi
          Airports
          • Sais (FEZ)
            8.4 mi
          Train Stations
          • Ville Nouvelle - Fes Railway Station
            3700 ft
          Restaurants
          • Riad Sheherazade (cuisine: Moroccan)
            1500 ft
          • Medina Cafe
            1900 ft
          Hotel information
          • Check-In:
            from 15 hours
          • Check-Out:
            until 11 hours
          • Number of rooms:
            146

          Palais Medina & Spa Location

          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point
          (at least street address and city)
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          What's nearby

          Tourist attractions

          • Musée Batha - 2.4 mi

          Popular areas

          • City Center - 1.1 mi

          Places of interest

          • Fez el Bali - 4600 ft
          • Medina - 1.1 mi
          • Souk - 1.5 mi
          • Club HENRI LECOMPTE - 2.9 mi

          Train stations

          • Ville Nouvelle - Fes Railway Station - 3300 ft

          Stadiums

          • complexe El batha"EL Morkkab" - 4600 ft
          • Champs De Course - 1.4 mi

          Museums

          • Royal Palace Fes - 2300 ft

          Parks

          • Medina ancient park - 4300 ft

          Local Attractions

          • Medina of Fez - 1.2 mi
            Fes el-Bali, Fes
          • Attarin Medersa - 1.3 mi
            Boutouil Kairaouine, Fes
          • Fontaine Nejjarine - 1.4 mi
          • Bou Inania Medersa - 1.2 mi
            Talaa Kebira, Fes
          • Zaouia of Moulay Idriss II - 1.3 mi
            Boutouil Kairaouine, Fes

          Near the hotel

          • Fes el-Jdid - 1600 ft
          • Cherratin Medersa - 3300 ft
            Derb Zaouia, Fes
          • Kairaouine Mosque (Mosque of al-Qarawiyyin) - 3300 ft
            Fes el-Bali, Fes
          • Jardin Jnan Sbil - 4400 ft
            Avenue Moulay Hassan, Fes

          Restaurants Nearby

          • Riad Sheherazade - 1500 ft

            Address: Douh, 23 Arsat Bennis
            Phone: 00 212 5 35 74 16 42

            53% likes this, based on 60 reviews
            Cuisine: Moroccan

          • Palais de Merinides - 2100 ft

            Address: next to the Cherabliyin Mosque 36 tarafiin
            Phone: 535634028

            Cuisine: French, Moroccan

          • Restaurant Isla Blanca - 3100 ft

            Address: 32 av. Hassan II
            Phone: 035/930357

            80% likes this, based on 46 reviews

          • Medina Cafe - 1900 ft

            Address: 6 Derb Mernissi
            Phone: 55 633430

            65% likes this, based on 51 reviews

          • Cafe Jawharat Fes - 2600 ft

            Address: 16 Ave Farhat Hachad
            Phone: 035 650 992

            70% likes this, based on 27 reviews

          Hotel information
          • Check-In:
            from 15 hours
          • Check-Out:
            until 11 hours
          • Number of rooms:
            146

          Palais Medina & Spa Reviews

          Guest reviews are submitted by our customers after their stay at Palais Medina & Spa

          Individual guest reviews

          • Single
            8.8

            Nice location , friendly staff , nice clean room

          • Couple
            8.8

            The medina is not easily accessible (poor transportation) although the hotel is only at 15 mins walking distance.

          • Older travelers
            6.6

            Very clean, the staff speak English have large garden setting and massive pool

            Room service poorly presented and arrive cold after more than 1 hr, buffet breakfast also everything is cold, the water was turn itself off both days we stay there, this maybe due the hotel is brand new (not officialy open, only soft opening)

          • Older travelers
            7.0

            Reasonable price for a 5 star hotel (promotion as it is new?). Beautiful swimmingpool, nice surroundings. Friendly personnel. Luxury atmosphere. The only hotel with both Medina as Nouvelle Ville within walking distance.

            Not very well-trained personnel. Friendly, but inefficient. Even slight problems could not be solved (fresh cup of coffee at the pool, organizing a taxi -"our taxi-connection is ill"-, silencing too loud music at the pool, clashing against the balconies en sleepingrooms till late with ever the same score -"there is still a banquet in the house"), and so on. No one seems accountable, nobody dares to take responsability. Failure of the (top)management! They have to invest in modern Hotel HRM!

          • Couple
            9.6

            The hotel is real nice and clean. The rooms are big, so are the bathrooms. No complains. Always make reservation for the rooms overlooking the swimmingpool and de medina of Fes. The view is so nice!

            The staff is ever so friendly, but at the moment a group of rich people from Casablanca come over to stay in the hotel, all the staff is focused on them and them alone. They still have to learn to be no to sumissive for rich people...

          • Couple
            8.2

            Rooms, location and service at reception are great, waterpool is really required during July-August period in Fes.

          • Single
            6.6

            Th staff was great

            is not 5stars Hotel

          • Couple
            6.2

            The berber massage is worth dying for!

            The staff don't always speak French nor English. The heated swimming pool has cold water (is not really heated). And there is absolutely no heating in the hotel and the nights are cold in winter...

          • Couple
            10.0

            Location is very convenient, next to Medina Main lobby very elegant, reception personnel very educated and nice Room is great, nice decorated, large, bathroom is large and clean, well designed, small terrace is a plus, nice views. Spa, garden and pool are very good Bar and restaurants are good, however breakfast needs to be a bit more gourmet, to level up at hotel standard Nice staff and very helpful, overall stay nearly perfect

            No tv channel to watch European soccer Had no more than 100 eur change at reception Pool bar timetable not open at midday

          • Family with children
            8.8

            The hotel es fantastic, the staff very professional and friendly. With my son was very very generous. US IN GENERAL WERE VERY CONFORTABLE AND VERY HAPPY. LA PEOPLE NOT ONLY IN THE HOTEL IN ALL CITY IS VERY HUMBLE AND GENEROUS

            Only two things.. HAVE NOT TAXI SERVICES . AND THE PRICE INTO OF THE HOTEL (FOOD, SPA, ROOM SERVICE) IS VERY HIGTH IN CONECCION WITH THE REST OF CITY IS TRUE THAT IS 5 START, BUT FINDS THINGS THAT COST MORE THANT IN EUROPE IS AN EXAGGERATION.

          • Couple
            8.2

            Great location for visiting the Medina and the new town. Very comfortable rooms. Great pool facility.

            Some of the staff were not as customer focused as they could be - ordering taxis, understanding requests and booking restaurants could have been smoother.

          • Group of friends
            5.4

            The pool was the main feature for staying here and it was a good size with plenty of sun loungers available. Some of the staff like the pool attendant, one of the male receptionists and a waiter called Humza were pleasant natured people who made it feel like a 5 star hotel at times.

            The main female reception staff were ignorant, did not have a very nice manner, in fact down right sarcastic at times with their tone and facial expressions. Along with the fact that when asking for a taxi, they always seemed to get a man called Tariq to come, perhaps a relative of some sort? He in turn tried to coax you with taxi tours to extract money out of you along with trying to recommend awful places to eat at exorbitant prices. If this hotel wishes to survive then they need to get their act together and treat people with a little more respect, this may in turn generate more business due to word of mouth recommendations. At this rate I will be sending people else where for their money!

          • Group of friends
            6.2

            The hotel itself was beautiful and spacious. The bedrooms were a good size and the balcony a welcome addition. The spa facilities looked appealing. The best thing about the hotel was the large pool and sun lounge area.

            Staff did not appear to be fully trained as the service was incredibly erratic especially in the restaurant which resulted in long waits for food and drinks and repeated requests despite a large staff to guests ratio. Meals delivered did not always include all the ingredients listed. Prices for alcohol were on a par with some of the most expensive cities in the world. If you only spoke English you would struggle to make yourself understood as only a few members of staff spoke English. Concierge did not appear to have an extensive knowledge of local restaurants outside the hotel except for "traditional" restaurants that were very empty and incredibly expensive with set menus between £30-60. Seemed to have the same taxi driver when they called on your behalf who charged double the maximum cost expected to pay.

          How to reach hotel

          hotel Palais Medina & Spa Hotel - Fes Fes location
          Show big map »

          Hotel Address:

          Avenue Allal Al Fassi, 30000 Fes, Fes, Morocco, 30000

          Get directions
          City Center
          • Fes
            1.1 mi
          Airports
          • Sais (FEZ)
            8.4 mi
          Train Stations
          • Ville Nouvelle - Fes Railway Station
            3700 ft
          Restaurants
          • Riad Sheherazade (cuisine: Moroccan)
            1500 ft
          • Medina Cafe
            1900 ft
          Hotel information
          • Check-In:
            from 15 hours
          • Check-Out:
            until 11 hours
          • Number of rooms:
            146