Palace  5 stars

Haldenstrasse 10, Lucerne, Switzerland, 6002  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Palace Luzern is a five-star property, set in the heart of the city, that celebrated its centenary several years ago. The hotel's interior combines the traditions of the past with the innovative details that correspond its high rank.

The guest rooms at Palace Luzern offer superior design, expensive fabrics and the latest amenities accompanied by stunning views of Lake Lucerne to suit both leisure and business travelers.

Dining options at the hotel are represented by two restaurants, serving Mediterranean and international dishes, and a bar, where guests can enjoy their favorite drink in intimate atmosphere.

Businessmen will find the venue fully-equipped for holding conferences and other special events, while holiday-makers can visit the on-site Palace Spa, providing various beauty treatments and other procedures as well as a fitness center.

Number of rooms   168.

Distance to:

  • City Center Lucerne - 2300 ft
  • Airport: Zurich-Kloten (ZRH) - 30.3 mi, Euroairport Basel Mulhouse Freiburg (BSL) - 52.3 mi
  • Train Station: Lucerne Station - 3300 ft, - 400 ft
  • Bus stop - 1400 ft
  • Restaurants: Jasper (Food: Mediterranean) - 100 ft, SCALA RESTAURANT - Art Deco Hotel Montana (Food: Italian, European, International) - 500 ft

Rooms

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Dining options

A rich breakfast buffet is served in the on-site Restaurant Les Artistes or may be delivered right to the apartments. Besides the venue also offers light international specialties either inside or on the summer terrace. Mediterranean cuisine is served in another hotel's restaurant Jasper, known for its 16 GaultMillau points and one Michelin star. This restaurant also provides its visitors with an opportunity to enjoy their dinner on the terrace with marvelous views of Lake Lucerne and the Alps beyond it. The Palace Bar can boast its wide variety of drinks and snacks that are served in calm surroundings, so that you will forget about time, listening to relaxing piano music.

The hotel offers a buffet breakfast at the price of CHF 40 per person per night. 

Work

The 13 air-conditioned functional rooms with a capacity up to 350 participants will come in handy for business guests of the hotel. They are all decorated with fine stucco works, designed with Jugendstil furniture and provide the following facilities: high-speed Internet and wireless LAN connection, computers, printers, an integrated giant screen and interpreting booths.

Leisure

At leisure guests can make use of 800sqm Palace Spa by ESPA, offering relaxing massages and body treatments for visitors. Life Fitness is a fitness area, which is open to all guests, who want to keep fit or relieve stress. In summer they can use a swimming poll set close to the hotel or swim in Lake Lucerne and sunbathe on the loungers that are reserved specially for hotel's guests. Nine golf courses are also located nearby.

This field is required.
Email not defined
 
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Policies

Check-In

from  12 pm

Check-Out

until  3 pm

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • All children under the age of 16 may stay at the price of CHF 50 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Florist
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Hairdresser
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is CHF 35 per day.

Activities
  • Spa & wellness center
  • Cycling
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
  • Shuttle service
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet corner
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Casino
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Bicycle rentals
  • Steam bath
  • Shiatsu massage
  • Animation
Room view
  • City view
  • Lake view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Cable TV
  • Analog data port
  • Separate tub and shower
  • Walk-in closet
  • Soundproofed windows
  • Voice mail
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • TV
  • Toilet
  • Balcony
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • Bidet
  • Bathroom telephone
  • Adjoining rooms
  • Direct dial telephone
  • Mirror
  • Dressing area
  • Hi-Fi
  • Slippers
  • Video on demand

Travelers’ questions & answers

Thank you for posting a question. An answer will be shortly sent to you via email.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Double Room
Check Prices
Palace Double Room
Palace Double Room
Palace Double Room
Palace Double Room
Palace Double Room
Bed type: Double Bed or Two Single Beds or Triple
Size: 270 sq. feet
View: City view

Double Room

Room facilities
    Standard Triple Room
    Check Prices
    Bed type: Triple
    View: City view
    Room facilities
      Two-Bedroom Triple Room
      Check Prices
      Bed type: Triple
      View: Lake view

      Triple room

      Room facilities
        One-Bedroom Suite
        Check Prices
        Palace One-Bedroom Suite
        Palace One-Bedroom Suite
        Palace One-Bedroom Suite
        Palace One-Bedroom Suite
        Palace One-Bedroom Suite
        Bed type: Double Bed
        Size: 595 sq. feet
        View: Lake view

        Double Room

        Room facilities
          Palace Suite
          Check Prices
          Palace Palace Suite
          Palace Palace Suite
          Palace Palace Suite  More Pictures
          Bed type: Double Bed or Triple
          Size: 865 sq. feet
          View: Lake view

          Triple With Extra Bed (3-12 Years)

          Room facilities
            Junior Suite
            Check Prices
            Palace Junior Suite
            Palace Junior Suite
            Palace Junior Suite
            Palace Junior Suite
            Palace Junior Suite
            Bed type: Double Bed or Two Single Beds or Queen Size Bed
            Size: 540 sq. feet
            View: Lake view
            Room facilities
              Junior Triple Room
              Check Prices
              Palace Junior Triple Room
              Palace Junior Triple Room
              Palace Junior Triple Room
              Palace Junior Triple Room
              Palace Junior Triple Room
              Bed type: Triple
              View: Lake view
              Room facilities
                Deluxe Double Room
                Check Prices
                Palace Deluxe Double Room
                Palace Deluxe Double Room
                Palace Deluxe Double Room
                Palace Deluxe Double Room
                Palace Deluxe Double Room Deluxe Room
                Bed type: Double Bed or Two Single Beds or Three Single Beds
                Size: 325 sq. feet
                View: Lake view
                Room facilities
                  Deluxe Suite
                  Check Prices
                  Bed type: Queen Size Bed
                  View: Lake view
                  Room facilities
                    Deluxe Junior Suite
                    Check Prices
                    Palace Deluxe Junior Suite
                    Palace Deluxe Junior Suite
                    Palace Deluxe Junior Suite
                    Palace Deluxe Junior Suite
                    Palace Deluxe Junior Suite
                    Bed type: Double Bed
                    Size: 540 sq. feet
                    View: Lake view
                    Room facilities
                      Lagoon One-Bedroom Suite
                      Check Prices
                      Room facilities
                        Lagoon Two-Bedroom Suite
                        Check Prices
                        Room facilities

                          Palace LocationWhat's nearby

                          Legend
                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          What's nearby

                          What's nearby.

                          Palace Luzern is within walking distance from its main sites of attraction. Lake Lucerne is almost on the doorstep of the hotel and besides you can visit the old part of the city, its medieval bridges and towers and main cultural landmarks. More than 80 festivals are held in Lucerne annually, so you've got a great chance to get to some of them, when you stay at the hotel. The wide range of shopping malls and boutiques available in close proximity of the property won't let you get bored. And of course you can take a day trip to other popular destinations in Switzerland, namely its biggest cities Bern, Zurich or Basel. Tour desk at the hotel will help you to implement such wish.

                          Tourist attractions
                          • Galerie 64
                            2.2 mi
                          • Galerie der Gemeinde Emmen
                            2.5 mi
                          • Berg Pilatus
                            2.5 mi
                          • Blue Point Art Gallery
                            2.9 mi
                          Popular areas
                          • City Center
                            2000 ft
                          Places of interest
                          • Kapellbrücke
                            3300 ft
                          • Gemeindeverwaltung
                            2.4 mi
                          • Stiftung Kunstkeller Kriens
                            2.4 mi
                          Train stations
                          • Lucerne Station
                            3000 ft
                          Convention centers
                          • Messe Luzern
                            2.2 mi
                          Amusement
                          • Scala Kino
                            2.4 mi
                          • Kino Broadway
                            2.4 mi
                          • Bowling Universum 2 GmbH
                            2.4 mi
                          • Bowling-Center Littau-Luzern
                            2.4 mi
                          • Pink Billino
                            2.5 mi
                          • Billard Club National Littau
                            2.9 mi
                          Museums
                          • Swiss Museum of Transport
                            4000 ft
                          • Museum im Bellpark
                            2.2 mi
                          Marina
                          • Lake Luzern
                            3000 ft

                          Local Attractions

                          • The Nine Towers
                            1.0 mi
                            LucerneSwitzerland
                          • Richard Wagner Museum
                            1.0 mi
                            Richard Wagner Weg 27, Lucerne
                          • Mount Pilatus
                            1.3 mi
                            PILATUS-BAHNEN AG Schlossweg 1, Lucerne
                          • Glasi Hergiswil
                            5.1 mi
                            Seestrasse 12, Hergiswil
                          • Uferpromenade Weggis
                            5.6 mi
                            Seestrasse, Weggis

                          Near the hotel

                          • Hofkirche
                            1600 ft
                            LucerneSwitzerland
                          • Bourbaki Panorama
                            2200 ft
                            LucerneSwitzerland
                          • Dying Lion of Lucerne Monument
                            2500 ft
                            Northeast of Lowenplatz, Lucerne
                          • Lucerne Culture and Convention Centre (Kultur und Kongresszentrum Luzern)
                            2500 ft
                            Europaplatz 1, Lucerne
                          • Modern Art Museum
                            2500 ft
                            Europaplatz 1, Lucerne
                          • Glacier Garden (Gletschergarten)
                            2700 ft
                            Denkmalstrasse 4, Lucerne
                          • Lake Luzern
                            3300 ft
                            LucerneSwitzerland

                          Restaurants Nearby

                          • Jasper

                            72% likes this, based on 49 reviews
                            Food: Mediterranean

                            100 ft
                            Palace Luzern

                            Phone: +41 (0)41 416 10 37

                          • SCALA RESTAURANT - Art Deco Hotel Montana

                            81% likes this, based on 188 reviews
                            Food: Italian, European, International, Diner
                            Price Range: USD 40 - USD 62

                            500 ft
                            Adligenswilerstrasse 22

                            Phone: +41 41 417 35 41

                          • Olivo

                            74% likes this, based on 36 reviews
                            Food: Mediterranean
                            Price Range: USD 29 - USD 110

                            700 ft
                            Haldenstrasse 6

                            Phone: 00 41 41 418 56 56

                          • Restaurant 1871

                            62% likes this, based on 36 reviews

                            900 ft
                            im Grand Hotel National

                            Phone: +41 (0)41 422 18 71

                          • Masala

                            57% likes this, based on 27 reviews

                            900 ft
                            55 Haldenstrasse

                            Phone: 041 240 12 64

                          Getting there.

                          Getting around.

                          There is no airport available in the city, but if you prefer to travel by plane, you can get to Zurich Airport and then take a train to Lucerne railway station, which is five minutes' walk away from the hotel.

                          If you arrive by car, you should follow the direction Bern/Basel/St. Gallen/Luzern from Zurich, then take exit Zurich-West. Follow the signs towards Lucerne, take the exit Zentrum/Kussnacht a. R, turn left into Pilatusstrasse. Thus you will get into Haldenstrasse and directly to the Palace Luzern.

                          The hotel provides a multi-story car parking for all guests, who come here by car, for fee.

                          Palace Reviews

                          Guest reviews are submitted by our customers after their stay at Palace

                          Average guest rating

                          8.8
                          out of 10
                          Exceptional
                          Based on 22 reviews

                          Rating by category:

                          Location
                          9.5
                          Dining
                          8.2
                          Service
                          9.0
                          Value
                          8.1
                          Rooms
                          9.0

                          Individual guest reviews

                          • Family with children

                            Excellent location in the heart of Luzern.

                            There was no air conditioning in our room. It was over 90 degrees. There was only a small fan. The one window had no screens so there was a problem with bugs. This is not what I would expect from a five star luxury hotel.

                            • Average rating
                              6.2
                          • Family with children

                            Location is very good by the lake with good view of the lake and not far from the city cntr or the lake.Good spa fclty.The concierge staff are good and prof.

                            The rooms are too small and no airconditioning with small insects coming inside if you open the window.Also Reception staff are not very organised and really could make one hate the hotel by creating small problems which could be easely solved for family with kids needing things like add. Role-away beds etc.They have bigger rooms in the same cat. But could give u small one.Overall recepition staff are dry and could turn you off from the first day

                            • Average rating
                              5.8
                          • Single

                            Superb hotel with marvelous location with beautiful lake and mountain views.

                            • Average rating
                              10.0
                          • Family with children

                            Just great

                            Rooms a bit old, needs refreshing.

                            • Average rating
                              7.4
                          Show big map »

                          Why book with us?

                          Low prices
                          Enjoy our best price guarantee and special offers.
                          Free cancellations
                          Usually cancellations can be made without charge close to your arrival date (check policies).
                          Guaranteed room
                          You get instant confirmation directly from the hotel's reservation database.

                          Hotel Awards 2014

                          SwissHOTEL AWARDSRecommendedLucernePalace

                          According to guest reviews, the hotel has been rated asBest Spa Hotels in Switzerland

                          Use Badge