Palace  5 stars

Haldenstrasse 10, Lucerne, Switzerland, 6002  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Palace Luzern is a five-star property, set in the heart of the city, that celebrated its centenary several years ago. The hotel's interior combines the traditions of the past with the innovative details that correspond its high rank.

The guest rooms at Palace Luzern offer superior design, expensive fabrics and the latest amenities accompanied by stunning views of Lake Lucerne to suit both leisure and business travelers.

Dining options at the hotel are represented by two restaurants, serving Mediterranean and international dishes, and a bar, where guests can enjoy their favorite drink in intimate atmosphere.

Businessmen will find the venue fully-equipped for holding conferences and other special events, while holiday-makers can visit the on-site Palace Spa, providing various beauty treatments and other procedures as well as a fitness center.

Number of rooms   168.

City Center Lucerne - 2300 ft
Airports Zurich-Kloten (ZRH) - 30.3 mi, Euroairport Basel Mulhouse Freiburg (BSL) - 52.3 mi
Train Stations Lucerne Station - 3300 ft, - 400 ft
Bus stop - 1400 ft
Restaurants Jasper (Cuisine: Mediterranean) - 100 ft, SCALA RESTAURANT - Art Deco Hotel Montana (Cuisine: Italian, European, International) - 500 ft

Rooms

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Dining options

A rich breakfast buffet is served in the on-site Restaurant Les Artistes or may be delivered right to the apartments. Besides the venue also offers light international specialties either inside or on the summer terrace. Mediterranean cuisine is served in another hotel's restaurant Jasper, known for its 16 GaultMillau points and one Michelin star. This restaurant also provides its visitors with an opportunity to enjoy their dinner on the terrace with marvelous views of Lake Lucerne and the Alps beyond it. The Palace Bar can boast its wide variety of drinks and snacks that are served in calm surroundings, so that you will forget about time, listening to relaxing piano music.

The hotel offers a buffet breakfast at the price of CHF 40 per person per night. 

Work

The 13 air-conditioned functional rooms with a capacity up to 350 participants will come in handy for business guests of the hotel. They are all decorated with fine stucco works, designed with Jugendstil furniture and provide the following facilities: high-speed Internet and wireless LAN connection, computers, printers, an integrated giant screen and interpreting booths.

Leisure

At leisure guests can make use of 800sqm Palace Spa by ESPA, offering relaxing massages and body treatments for visitors. Life Fitness is a fitness area, which is open to all guests, who want to keep fit or relieve stress. In summer they can use a swimming poll set close to the hotel or swim in Lake Lucerne and sunbathe on the loungers that are reserved specially for hotel's guests. Nine golf courses are also located nearby.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Pets allowed
  • Elevator
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Florist
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Hairdresser
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is CHF 35 per day.

Activities
  • Spa & wellness center
  • Wind surfing
  • Cycling
  • Hiking
  • Canoeing
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
  • Shuttle service
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet corner
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Casino
  • Sauna
  • Fitness center
  • Golf
  • Fishing
  • Exercise gym
  • Bicycle rentals
  • Tennis court
  • Steam bath
  • Shiatsu massage
  • Hammam
  • Animation
Room view
  • City view
  • Lake view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Heating
  • Ironing facilities
  • Work desk
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Adjoining rooms
  • Mirror
  • Dressing area
Living Area
  • Walk-in closet
  • Sitting area
Bathroom
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Bathrobe
  • Bidet
  • Bathroom telephone
  • Slippers
Media
  • Cable TV
  • Analog data port
  • Voice mail
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • TV
  • Direct dial telephone
  • Hi-Fi
  • Video on demand
Room decor
  • Soundproofed windows

Policies

Check-In

from  12 pm

Check-Out

until  3 pm

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of CHF 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Double Room
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Palace Double Room
Palace Double Room
Palace Double Room
Palace Double Room
Palace Double Room More Pictures
Bed type: Double Bed or Two Single Beds or Triple
Size: 270 sq. feet
View: City view

Twin With Extra Bed (3-12 Years)

Room facilities
    Standard Triple Room
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    Bed type: Triple
    View: City view

    Triple room

    Room facilities
      One-Bedroom Suite
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      Palace One-Bedroom Suite
      Palace One-Bedroom Suite
      Palace One-Bedroom Suite
      Palace One-Bedroom Suite
      Palace One-Bedroom Suite
      Bed type: Double Bed
      Size: 595 sq. feet
      View: Lake view

      Double Room

      Room facilities
        Palace Suite
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        Palace Palace Suite
        Palace Palace Suite
        Palace Palace Suite  More Pictures
        Bed type: Double Bed
        Size: 865 sq. feet
        View: Lake view
        Room facilities
          Junior Suite
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          Palace Junior Suite
          Palace Junior Suite
          Palace Junior Suite
          Palace Junior Suite
          Palace Junior Suite
          Bed type: Double Bed or Two Single Beds or Queen Size Bed
          Size: 540 sq. feet
          View: Lake view
          Room facilities
            Junior Triple Room
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            Palace Junior Triple Room
            Palace Junior Triple Room
            Palace Junior Triple Room
            Palace Junior Triple Room
            Bed type: Triple
            View: Lake view
            Room facilities
              Deluxe Double Room
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              Palace Deluxe Double Room
              Palace Deluxe Double Room
              Palace Deluxe Double Room
              Palace Deluxe Double Room
              Palace Deluxe Double Room Deluxe Room
              Bed type: Double Bed or Two Single Beds
              Size: 325 sq. feet
              View: Lake view
              Room facilities
                Deluxe Suite
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                Bed type: Queen Size Bed
                View: Lake view
                Room facilities
                  Deluxe Junior Suite
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                  Palace Deluxe Junior Suite
                  Palace Deluxe Junior Suite
                  Palace Deluxe Junior Suite
                  Palace Deluxe Junior Suite
                  Palace Deluxe Junior Suite
                  Bed type: Double Bed
                  Size: 540 sq. feet
                  View: Lake view
                  Room facilities
                    Lagoon One-Bedroom Suite
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                    Room facilities
                      Lagoon Two-Bedroom Suite
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                      Room facilities

                        Palace LocationWhat's nearby

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                        • Current hotel
                        • Hotels nearby
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

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                        What's nearby

                        What's nearby.

                        Palace Luzern is within walking distance from its main sites of attraction. Lake Lucerne is almost on the doorstep of the hotel and besides you can visit the old part of the city, its medieval bridges and towers and main cultural landmarks. More than 80 festivals are held in Lucerne annually, so you've got a great chance to get to some of them, when you stay at the hotel. The wide range of shopping malls and boutiques available in close proximity of the property won't let you get bored. And of course you can take a day trip to other popular destinations in Switzerland, namely its biggest cities Bern, Zurich or Basel. Tour desk at the hotel will help you to implement such wish.

                        Tourist attractions
                        • Galerie 64
                          2.2 mi
                        • Galerie der Gemeinde Emmen
                          2.5 mi
                        • 2.5 mi
                        • Blue Point Art Gallery
                          2.9 mi
                        Popular areas
                        • City Center
                          2000 ft
                        Places of interest
                        • Kapellbrücke
                          3300 ft
                        • Gemeindeverwaltung
                          2.4 mi
                        • Stiftung Kunstkeller Kriens
                          2.4 mi
                        Train stations
                        • Lucerne Station
                          3000 ft
                        Convention centers
                        • Messe Luzern
                          2.2 mi
                        Amusement
                        • Scala Kino
                          2.4 mi
                        • Kino Broadway
                          2.4 mi
                        • Bowling Universum 2 GmbH
                          2.4 mi
                        • Bowling-Center Littau-Luzern
                          2.4 mi
                        • Pink Billino
                          2.5 mi
                        • Billard Club National Littau
                          2.9 mi
                        Museums
                        • Swiss Museum of Transport
                          4000 ft
                        • Museum im Bellpark
                          2.2 mi
                        Marina

                        Local Attractions

                        • Richard Wagner Museum
                          1.0 mi
                          Richard Wagner Weg 27, Lucerne
                        • Mount Pilatus
                          1.3 mi
                          PILATUS-BAHNEN AG Schlossweg 1, Lucerne
                        • Glasi Hergiswil
                          5.1 mi
                          Seestrasse 12, Hergiswil

                        Near the hotel

                        • Hofkirche
                          1600 ft
                          LucerneSwitzerland
                        • Lucerne Culture and Convention Centre (Kultur und Kongresszentrum Luzern)
                          2500 ft
                          Europaplatz 1, Lucerne
                        • Modern Art Museum
                          2500 ft
                          Europaplatz 1, Lucerne
                        • Glacier Garden (Gletschergarten)
                          2700 ft
                          Denkmalstrasse 4, Lucerne
                        • Lake Luzern
                          3300 ft
                          LucerneSwitzerland
                        • Chapel Bridge (Kapellbrucke)
                          3200 ft
                          City Center, Lucerne
                        • Mt. Rigi
                          3300 ft
                          LucerneSwitzerland

                        Restaurants Nearby

                        • Jasper

                          72% likes this, based on 49 reviews
                          Cuisine: Mediterranean

                          100 ft
                          Palace Luzern

                          Phone: +41 (0)41 416 10 37

                        • SCALA RESTAURANT - Art Deco Hotel Montana

                          81% likes this, based on 188 reviews
                          Cuisine: Italian, European, International, Diner
                          Price Range: USD 40 - USD 62

                          500 ft
                          Adligenswilerstrasse 22

                          Phone: +41 41 417 35 41

                        • Olivo

                          74% likes this, based on 36 reviews
                          Cuisine: Mediterranean
                          Price Range: USD 29 - USD 110

                          700 ft
                          Haldenstrasse 6

                          Phone: 00 41 41 418 56 56

                        • Restaurant 1871

                          62% likes this, based on 36 reviews

                          900 ft
                          im Grand Hotel National

                          Phone: +41 (0)41 422 18 71

                        • Masala

                          57% likes this, based on 27 reviews

                          900 ft
                          55 Haldenstrasse

                          Phone: 041 240 12 64

                        Getting there.

                        Getting around.

                        There is no airport available in the city, but if you prefer to travel by plane, you can get to Zurich Airport and then take a train to Lucerne railway station, which is five minutes' walk away from the hotel.

                        If you arrive by car, you should follow the direction Bern/Basel/St. Gallen/Luzern from Zurich, then take exit Zurich-West. Follow the signs towards Lucerne, take the exit Zentrum/Kussnacht a. R, turn left into Pilatusstrasse. Thus you will get into Haldenstrasse and directly to the Palace Luzern.

                        The hotel provides a multi-story car parking for all guests, who come here by car, for fee.

                        Palace Reviews

                        Guest reviews are submitted by our customers after their stay at Palace

                        Average guest rating

                        8.6
                        out of 10
                        Exceptional
                        Based on 27 reviews

                        Rating by category:

                        Dining
                        8.2
                        Service
                        9.0
                        Value
                        8.1
                        Rooms
                        9.0
                        Location
                        9.5

                        Individual guest reviews

                        • Family with children

                          Excellent location in the heart of Luzern.

                          There was no air conditioning in our room. It was over 90 degrees. There was only a small fan. The one window had no screens so there was a problem with bugs. This is not what I would expect from a five star luxury hotel.

                          • Average rating
                            6.2
                        • Family with children

                          Location is very good by the lake with good view of the lake and not far from the city cntr or the lake.Good spa fclty.The concierge staff are good and prof.

                          The rooms are too small and no airconditioning with small insects coming inside if you open the window.Also Reception staff are not very organised and really could make one hate the hotel by creating small problems which could be easely solved for family with kids needing things like add. Role-away beds etc.They have bigger rooms in the same cat. But could give u small one.Overall recepition staff are dry and could turn you off from the first day

                          • Average rating
                            5.8
                        • Single

                          Superb hotel with marvelous location with beautiful lake and mountain views.

                          • Average rating
                            10.0
                        • Family with children

                          Just great

                          Rooms a bit old, needs refreshing.

                          • Average rating
                            7.4
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                        Why book with us?

                        Low prices
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                        Free cancellations
                        Usually cancellations can be made without charge close to your arrival date (check policies).
                        Guaranteed room
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                        Hotel Awards 2014

                        SwissHOTEL AWARDSRecommendedLucernePalace

                        According to guest reviews, the hotel has been rated asBest Spa Hotels in Switzerland

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