Palace  5 stars

Haldenstrasse 10, Lucerne, Switzerland, 6002  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Palace Luzern is a five-star property, set in the heart of the city, that celebrated its centenary several years ago. The hotel's interior combines the traditions of the past with the innovative details that correspond its high rank.

The guest rooms at Palace Luzern offer superior design, expensive fabrics and the latest amenities accompanied by stunning views of Lake Lucerne to suit both leisure and business travelers.

Dining options at the hotel are represented by two restaurants, serving Mediterranean and international dishes, and a bar, where guests can enjoy their favorite drink in intimate atmosphere.

Businessmen will find the venue fully-equipped for holding conferences and other special events, while holiday-makers can visit the on-site Palace Spa, providing various beauty treatments and other procedures as well as a fitness center.

Number of rooms   136.

Palace Luzern is conveniently situated on the shore of Lake Lucerne in Swiss city of the same name, offering splendid views of the lake and surrounding mountains.

Distance to:

  • City Center - 700 m
  • Airport Zurich-Kloten - 48.7km
  • Train Station: Lucerne Station - 1.0km, - 100 m
  • Bus stop - 400 m

Rooms

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Dining options

A rich breakfast buffet is served in the on-site Restaurant Les Artistes or may be delivered right to the apartments. Besides the venue also offers light international specialties either inside or on the summer terrace. Mediterranean cuisine is served in another hotel's restaurant Jasper, known for its 16 GaultMillau points and one Michelin star. This restaurant also provides its visitors with an opportunity to enjoy their dinner on the terrace with marvelous views of Lake Lucerne and the Alps beyond it. The Palace Bar can boast its wide variety of drinks and snacks that are served in calm surroundings, so that you will forget about time, listening to relaxing piano music.

The hotel offers a buffet breakfast at the price of CHF 40 per person per night. 

Work

The 13 air-conditioned functional rooms with a capacity up to 350 participants will come in handy for business guests of the hotel. They are all decorated with fine stucco works, designed with Jugendstil furniture and provide the following facilities: high-speed Internet and wireless LAN connection, computers, printers, an integrated giant screen and interpreting booths.

Leisure

At leisure guests can make use of 800sqm Palace Spa by ESPA, offering relaxing massages and body treatments for visitors. Life Fitness is a fitness area, which is open to all guests, who want to keep fit or relieve stress. In summer they can use a swimming poll set close to the hotel or swim in Lake Lucerne and sunbathe on the loungers that are reserved specially for hotel's guests. Nine golf courses are also located nearby.

Policies

Check-In

from  3 pm

Check-Out

until 07:00-12:00 hours

Children and extra beds
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • All children under the age of 16 may stay at the price of CHF 50 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Car rental
  • Currency exchange
  • Elevator
  • Pets allowed
  • Bus parking
  • Luggage storage
  • Multilingual staff
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Florist
  • Doctor on call
  • Concierge desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is CHF 35 per day.

Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Limousine service
  • Shops/Commercial Services
  • Maid Service
  • Butler service
  • Ticket service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Casino
  • Sauna
  • Bicycle rentals
  • Steam bath
  • Exercise gym
  • Golf
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Smoking
  • Adjoining rooms
  • Terrace
  • 24-hour room service
  • Mini bar
  • Hair dryer

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The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Palace Suite

Lake view

Double Bed

Palace Palace Suite
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Palace Palace Suite
Palace Palace Suite
Palace Palace Suite  More Pictures
    Guest Room

    Three Single Beds

    Palace Guest Room
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    Palace Guest Room
      One-Bedroom Suite

      Lake view

      Double Bed - 55m2

      Palace One-Bedroom Suite
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      Palace One-Bedroom Suite
      Palace One-Bedroom Suite
      Palace One-Bedroom Suite More Pictures

      Double Room

        Two-Bedroom Suite

        Lake view

        Double Bed - 80m2

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        Double Room

          Deluxe Twin Room

          Lake view

          Two Single Beds

          Palace Deluxe Twin Room
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          Palace Deluxe Twin Room
            Junior Triple Room

            Lake view

            Triple

            Palace Junior Triple Room
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            Palace Junior Triple Room
              Lagoon One-Bedroom Suite

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                Standard Double Room

                City view

                Triple or Double Bed

                Palace Standard Double Room
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                Palace Standard Double Room
                  Lagoon Two-Bedroom Suite

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                    Standard Triple Room

                    Triple

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                      Double Room

                      City view

                      Double Bed - 25m2

                      Palace Double Room
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                      Palace Double Room
                      Palace Double Room
                      Palace Double Room
                      Palace Double Room More Pictures

                        Standard Room

                        City view

                        Double Bed

                        Palace Standard Room
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                        Palace Standard Room
                          Deluxe Junior Suite

                          Lake view

                          Double Bed - 50m2

                          Palace Deluxe Junior Suite
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                          Palace Deluxe Junior Suite
                          Palace Deluxe Junior Suite
                          Palace Deluxe Junior Suite

                          Double Room

                            Twin Room

                            City view

                            Two Single Beds

                            Palace Twin Room
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                            Palace Twin Room
                              Standard Twin Room

                              Two Single Beds or Double Or Twin Beds or Triple

                              Palace Standard Twin Room
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                              Palace Standard Twin Room
                                Triple Room

                                City view

                                Triple

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                                  Deluxe Double Room

                                  Lake view

                                  Double Bed - 30m2

                                  Palace Deluxe Double Room
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                                  Palace Deluxe Double Room
                                  Palace Deluxe Double Room
                                  Palace Deluxe Double Room
                                  Palace Deluxe Double Room More Pictures

                                    Junior Suite

                                    Lake view

                                    Double Bed or Two Single Beds - 50m2

                                    Palace Junior Suite
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                                    Palace Junior Suite
                                    Palace Junior Suite
                                    Palace Junior Suite
                                    Palace Junior Suite More Pictures

                                      Palace LocationWhat's nearby

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                                      • Current hotel
                                      • Hotels nearby
                                      • Airports
                                      • Underground Railway Stations
                                      • Train Stations
                                      • Parks
                                      • Attractions for Tourists
                                      • Museums
                                      • Convention Centers
                                      • Stadiums
                                      • Food and meals
                                      • General

                                      Hover above the icons to see hotel photo and details.

                                      Click the hotel to go to the main hotel page.

                                      What's nearby

                                      What's nearby.

                                      Palace Luzern is within walking distance from its main sites of attraction. Lake Lucerne is almost on the doorstep of the hotel and besides you can visit the old part of the city, its medieval bridges and towers and main cultural landmarks. More than 80 festivals are held in Lucerne annually, so you've got a great chance to get to some of them, when you stay at the hotel. The wide range of shopping malls and boutiques available in close proximity of the property won't let you get bored. And of course you can take a day trip to other popular destinations in Switzerland, namely its biggest cities Bern, Zurich or Basel. Tour desk at the hotel will help you to implement such wish.

                                      Attractions for Tourists
                                      • Galerie 64
                                        3.5km
                                      • Galerie der Gemeinde Emmen
                                        4.0km
                                      • 4.1km
                                      • Blue Point Art Gallery
                                        4.7km
                                      Popular areas
                                      • City Center
                                        600 m
                                      General
                                      • Kapellbrücke
                                        1.0km
                                      • Stiftung Kunstkeller Kriens
                                        3.8km
                                      • Gemeindeverwaltung
                                        3.8km
                                      Train Stations
                                      • Lucerne Station
                                        900 m
                                      Convention Centers
                                      • Messe Luzern
                                        3.5km
                                      Amusement
                                      • Scala Kino
                                        3.8km
                                      • Kino Broadway
                                        3.8km
                                      • Bowling Universum 2 GmbH
                                        3.8km
                                      • Bowling-Center Littau-Luzern
                                        3.9km
                                      • Pink Billino
                                        4.0km
                                      • Billard Club National Littau
                                        4.6km
                                      Museums
                                      • Swiss Museum of Transport
                                        1.2km
                                      • Museum im Bellpark
                                        3.6km
                                      Marina

                                      Local Attractions

                                      • The Nine Towers
                                        1.6km
                                        LucerneSwitzerland
                                      • Richard Wagner Museum
                                        1.6km
                                        Richard Wagner Weg 27, Lucerne
                                      • Mount Pilatus
                                        2.1km
                                        PILATUS-BAHNEN AG Schlossweg 1, Lucerne
                                      • Paragliding Luzern
                                        3.5km
                                        Alpenstrasse 37, Kriens
                                      • Pilatus Bahnen AG
                                        4.2km
                                        Schlossweg 1, Kriens

                                      Near the hotel

                                      • Hofkirche
                                        480 m
                                        LucerneSwitzerland
                                      • Bourbaki Panorama
                                        660 m
                                        LucerneSwitzerland
                                      • Dying Lion of Lucerne Monument
                                        750 m
                                        Northeast of Lowenplatz, Lucerne
                                      • Lucerne Culture and Convention Centre (Kultur und Kongresszentrum Luzern)
                                        760 m
                                        Europaplatz 1, Lucerne
                                      • Modern Art Museum
                                        760 m
                                        Europaplatz 1, Lucerne
                                      • Glacier Garden (Gletschergarten)
                                        810 m
                                        Denkmalstrasse 4, Lucerne
                                      • Lake Luzern
                                        980 m
                                        LucerneSwitzerland

                                      Restaurants Nearby

                                      • Jasper

                                        72% likes this, based on 49 reviews
                                        Food: Mediterranean

                                        30 m
                                        Palace Luzern

                                        Phone: +41 (0)41 416 10 37

                                      • SCALA RESTAURANT - Art Deco Hotel Montana

                                        81% likes this, based on 188 reviews
                                        Food: Italian, European, International, Diner
                                        Price Range: USD 40 - USD 62

                                        130 m
                                        Adligenswilerstrasse 22

                                        Phone: +41 41 417 35 41

                                      • Olivo

                                        74% likes this, based on 36 reviews
                                        Food: Mediterranean
                                        Price Range: USD 29 - USD 110

                                        190 m
                                        Haldenstrasse 6

                                        Phone: 00 41 41 418 56 56

                                      • Restaurant 1871

                                        62% likes this, based on 36 reviews

                                        270 m
                                        im Grand Hotel National

                                        Phone: +41 (0)41 422 18 71

                                      • Masala

                                        57% likes this, based on 27 reviews

                                        270 m
                                        55 Haldenstrasse

                                        Phone: 041 240 12 64

                                      Getting there.

                                      Getting around.

                                      There is no airport available in the city, but if you prefer to travel by plane, you can get to Zurich Airport and then take a train to Lucerne railway station, which is five minutes' walk away from the hotel.

                                      If you arrive by car, you should follow the direction Bern/Basel/St. Gallen/Luzern from Zurich, then take exit Zurich-West. Follow the signs towards Lucerne, take the exit Zentrum/Kussnacht a. R, turn left into Pilatusstrasse. Thus you will get into Haldenstrasse and directly to the Palace Luzern.

                                      The hotel provides a multi-story car parking for all guests, who come here by car, for fee.

                                      Palace Reviews

                                      Guest reviews are submitted by our customers after their stay at Palace

                                      Average guest rating

                                      8.8
                                      out of 10
                                      Exceptional
                                      Based on 55 reviews

                                      Rating by category:

                                      Service
                                      9.0
                                      Value
                                      8.1
                                      Rooms
                                      9.0
                                      Location
                                      9.5
                                      Dining
                                      8.2

                                      Individual guest reviews

                                      • The view on the lake is fantastic and breakfast is excellent and the hotel's restaurants offer international cuisine. The staff are incredibly friendly and truly go above and beyond.

                                        My rating for the hotel:

                                        • Average rating
                                          9.4
                                        • Location
                                          10
                                        • Service
                                          10
                                        • Value
                                          8
                                      • Comfortable, great location and good Hotel. Excellent service from attentive staff and large bathroom. Comfortable and friendly bar/, very nice breakfast buffet each morning, fresh fruit.

                                        My rating for the hotel:

                                        • Average rating
                                          9.0
                                        • Location
                                          10
                                        • Rooms
                                          10
                                        • Service
                                          10
                                        • Value
                                          6
                                      • The view was probrably the best money can buy of the lake and surrounding hillsides, the staff members were all friendly and professional. The room was exquisite.

                                        My rating for the hotel:

                                        • Average rating
                                          10.0
                                        • Location
                                          10
                                        • Rooms
                                          10
                                        • Service
                                          10
                                      • The view of the lake is fantastic, possibly the best hotel we have ever stayed at and the staff is very friendly and helpful.

                                        My rating for the hotel:

                                        • Average rating
                                          10.0
                                        • Location
                                          10
                                        • Service
                                          10
                                        • Value
                                          10
                                      • Immaculate and the view was spectacular, the best hotel experience weve had in Europe. The service was excellent and our next room was perfect was immaculate. The staff were exceptionally helpful and the piano bar was very pleasant, breakfast was a wide selection.

                                        My rating for the hotel:

                                        • Average rating
                                          8.6
                                        • Location
                                          10
                                        • Rooms
                                          10
                                        • Service
                                          4
                                        • Value
                                          10
                                      • Beautiful view, lovely hotel and the staff is courteous, friendly and very helpful. The morning breakfast is fantastic.

                                        Room was too old.

                                        My rating for the hotel:

                                        • Average rating
                                          7.8
                                        • Location
                                          10
                                        • Rooms
                                          6
                                        • Service
                                          7
                                        • Value
                                          8
                                      • Incredible views, beautiful hotel and the money doesn worth. Staff friendly and helpful, accommodation were excellent, service was decent, food pretty good.

                                        Rooms a bit old.

                                        My rating for the hotel:

                                        • Average rating
                                          8.0
                                        • Rooms
                                          8
                                        • Service
                                          10
                                        • Value
                                          6
                                      • Location is fine, the hotel is beautiful, the staff were amazing and the view was spectacular, the breakfast is served on a very nice room.

                                        Restaurant food not a great success.

                                        My rating for the hotel:

                                        • Average rating
                                          9.0
                                        • Location
                                          6
                                        • Rooms
                                          10
                                        • Value
                                          10
                                        • Dining
                                          10
                                      • Beautiful location and the newly renovated suite facing the lake was brilliant. The quality was good, the staff were wonderful and our room at Palace Luzern was spacious. Breakfast buffet was spectacular and the spa was great.

                                        As the hotel is in old building.

                                        My rating for the hotel:

                                        • Average rating
                                          8.8
                                        • Location
                                          10
                                        • Rooms
                                          9
                                        • Service
                                          10
                                        • Value
                                          6
                                      • Excellent location in the heart of luzern, the town was near enough to walk to, we had a car to take us round and the design was very cool and the bathroom was huge. The staff were very attentive and concierge were most helpful in advising us. Our room was quite large, the owner was very friendly and the food and wine were great.

                                        Hotel very old.

                                        My rating for the hotel:

                                        • Average rating
                                          9.0
                                        • Location
                                          8
                                        • Rooms
                                          10
                                        • Service
                                          10
                                        • Value
                                          8
                                      • The view was wonderful and from the moment we arrived to the minute we left everything was superb. The hotel staff were pleasant, service over all was great and stefanie Thiele as Event Manager was fantastic and responsive. The room was spectacular, the breakfast buffet was also nice and the spa was amazing.

                                        My rating for the hotel:

                                        • Average rating
                                          9.6
                                        • Location
                                          10
                                        • Rooms
                                          8
                                        • Service
                                          10
                                        • Value
                                          10
                                      • Best location in Lucerne, lovely room overlooking lake and i liked everythign about the hotel. By the way dining at the Swiss house was an excellent choice and we recommend this, the staff were SUPER friendly and overly obliging. The junior suite was very large and dinner at the restaurant was equally as wonderful.

                                        My rating for the hotel:

                                        • Average rating
                                          9.2
                                        • Location
                                          10
                                        • Rooms
                                          10
                                        • Service
                                          9
                                        • Value
                                          8
                                      • The views are beautiful and this hotel has a lovely position right on Lake Lucerne. The staff are exceptional, the rooms are large and provide a great experience, the food and drinks, rather pricey, are excellent.

                                        Poor breakfast.

                                        My rating for the hotel:

                                        • Average rating
                                          8.6
                                        • Location
                                          8
                                        • Rooms
                                          10
                                        • Service
                                          10
                                        • Value
                                          8
                                        • Dining
                                          7
                                      • The location is perfect and the hotel has 3 restaurants, all of excellent quality. The staff is great, probably one of the most beautiful rooms we have ever stayed in and at breakfast, Sabine continued to look after us in such an attentive way.

                                        Tiny reception and bad choice.

                                        My rating for the hotel:

                                        • Average rating
                                          8.2
                                        • Location
                                          8
                                        • Rooms
                                          10
                                        • Service
                                          7
                                        • Value
                                          6
                                        • Dining
                                          10
                                      • The location is lovely and the terrace at the Lake is one of a kind. The hotel is charming and the staff treated us like royalty. The rooms are luxurious, the restaurant is very good too.

                                        We could unfortunately only stay 1 night, the prices were high and already the reception at the door was unpleasant. The showers were a bit cramped, no complimentary drink offered, as was at the Four Seasons Geneva.

                                        My rating for the hotel:

                                        • Average rating
                                          8.8
                                        • Location
                                          10
                                        • Rooms
                                          10
                                        • Service
                                          6
                                        • Value
                                          9
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                                      Why book with us?

                                      Low prices
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                                      Free cancellations
                                      Usually cancellations can be made without charge close to your arrival date (check policies).
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                                      Hotel Awards 2014

                                      SwissHOTEL AWARDSRecommendedLucernePalace

                                      According to guest reviews, the hotel has been rated asBest Spa Hotels in Switzerland

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