Orchard Hotel  5 stars

442 Orchard Road, Singapore, Singapore, 238879  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Pool was large - Free bottled water - Good value
  • Free internet - Food poor - Service is incredible
  • Outdated furnishings - Nice bathroom - Would stay here again
  • Bed was wonderful - Free parking - Huge shower
  • Large plasma tv - Breakfast is good - Close to shopping

Overview

Orchard Hotel is a 5-star property in Marina Bay district of Singapore close to boutiques, restaurants and cafés. The superior building was renovated in 2007 and now mixes oriental architecture with the modern technology.

The hotel boasts convenient location next to Singapore Botanic Gardens, Novena Medical Centre and Istana. It will take you 5 minutes to get to ION Orchard, Ngee Ann City and Kenko Reflexology and Fish Spa.

Apart from proximity to convention centers and embassies, this hotel offers conference facilities, a business center and laptops.

This hotel is just 50m away from the Delfi Orchard bus stop and within a 10-minute walk from Orchard underground station. The hotel is ideally located within easy reach of Changi airport.

Rooms

The hotel offers 650 rooms featuring LCD flat-screen TV, individual climate control, a laptop-size safe, Wi-Fi and a minibar as well as spacious bathrooms with free toiletries, a rain shower and slippers. They all have carpet floor and Chinese furniture.

Eat

Breakfast is served in the lounge each morning. International dishes are served in the authentic restaurant. At the large coffee bar guests will enjoy a selection of tea.

You can start your day with a buffet breakfast, which costs SGD 37.66 per person per night. 

Work

Aside from concierge service, 24-hour reception and limousine service, guests can also make use of a beauty salon, free parking and a hairdresser.

Relax

For children a special menu, babysitting service and a play area are available. A gym and fitness classes are provided on-site.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Year renovated   2007.  Number of floors   18.  Number of rooms   653.

City Center Singapore - 2.0 mi
Airports Changi (SIN) - 11.7 mi, Hang Nadim (BTH) - 23.9 mi
Train Stations Tanjong Pagar KTM Railway Station - 2.5 mi
Underground stations Orchard MRT Station - 2000 ft, Dhoby Ghaut MRT Station - 1.4 mi
Bus stop - 400 ft
Restaurants Black Angus Steakhouse (cuisine: Steakhouse, Grill, Japanese) - 300 ft, Hua Ting Chinese Restaurant - 300 ft
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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Express check-out
  • Shoe shine stand
  • Storage space
  • Gift shop
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Maid Service
  • Shops/Commercial Services
  • Limousine service
  • Valet parking
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Continental breakfast
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • Halal food
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Sun terrace
  • Shiatsu massage
  • Beauty treatment
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Connecting rooms
  • Adjoining rooms
Living Area
  • Sitting area
Bathroom
  • Laundry basket/clothes hamper
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Slippers
Kitchen facilities
  • Bottled water
  • Ice machine
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • Local calls
  • Analog data port
  • Telephone with data ports
  • Voice mail
  • Free movies/video
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • DVD player
  • Direct dial telephone
  • iPod docking station

Policies

Check-In

from  12 pm

Check-Out

until  2 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of SGD 64.80 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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    Bed type: Two Single Beds or Double Bed or Double Or Twin Beds
    Size: 380 sq. feet

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            Bed type: King Size Bed
            Size: 1135 sq. feet
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              Orchard Hotel Club Deluxe Double Room Signature Lounge
              Bed type: King Size Bed
              Size: 390 sq. feet
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                      Bed type: Double Bed or One Single Bed

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                        Family Triple Room
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                        Family Quadruple Room
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                        Bed type: Quad
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                        Bed type: Two Single Beds or Double Bed or Double Or Twin Beds
                        Size: 305 sq. feet

                        Double Room

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                          Bed type: Double Bed or One Single Bed
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                            Signature Room
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                            Orchard Hotel Signature Room
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                            Bed type: Queen Or Twin Beds or Queen Size Bed
                            Size: 305 sq. feet
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                              Bed type: King Size Bed
                              Size: 520 sq. feet
                              Room facilities

                                Orchard Hotel LocationWhat's nearby

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                                • Current hotel
                                • Hotels nearby
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                What's nearby

                                Tourist attractions
                                • G-MAX Reverse Bungy
                                  1.7 mi
                                Popular areas
                                Places of interest
                                • Otaku House
                                  1.2 mi
                                • Istana Park
                                  1.2 mi
                                • Sri Krishnan Temple
                                  1.7 mi
                                • Waterloo Street
                                  1.7 mi
                                • Goddess of Mercy Chinese Temple
                                  1.7 mi
                                • Abdul Ghaffoor Mosque
                                  1.7 mi
                                • Chijmes
                                  1.7 mi
                                Shopping areas
                                • ION Orchard
                                  1400 ft
                                • Duty Free Shopping: DFS Galleria Scottswalk
                                  1400 ft
                                • Ngee Ann City
                                  2700 ft
                                • The Paragon
                                  3000 ft
                                • Orchard Road
                                  1.0 mi
                                • Plaza Singapura
                                  1.2 mi
                                Amusement
                                Museums
                                • Singapore Art Museum
                                  1.7 mi
                                Parks
                                • Botanic Gardens
                                  3300 ft
                                • Singapore Botanical Gardens
                                  4300 ft
                                • fort canning park
                                  1.6 mi
                                Theaters
                                • Singapore Repertory Theatre
                                  1.4 mi
                                Underground stations
                                • Orchard MRT Station
                                  1700 ft
                                • Dhoby Ghaut MRT Station
                                  1.3 mi

                                Local Attractions

                                • Singapore Botanic Gardens
                                  1.0 mi
                                  1 Cluny Road, Singapore
                                • Orchard Road
                                  1.0 mi
                                  SingaporeSingapore
                                • Istana
                                  1.2 mi
                                  Orchard Road, Singapore
                                • Tiong Bahru Estate
                                  1.3 mi
                                  Tiong Bahru Road, Singapore
                                • Chettiar Temple
                                  1.4 mi
                                  Tank Road, Singapore

                                Near the hotel

                                • Kenko Reflexology and Fish Spa
                                  600 ft
                                  Marina Bay Sands, Singapore
                                • Ngee Ann City
                                  2900 ft
                                  391 Orchard Rd, Singapore
                                • National Orchid Garden
                                  3700 ft
                                  1 Cluny Rd, Singapore Botanic Gardens, Singapore
                                • Memories at Old Ford Factory
                                  4300 ft
                                  351 Upper Bukit Timah Road, Singapore
                                • Emerald Hill
                                  4400 ft
                                  Off Orchard Road, Singapore

                                Restaurants Nearby

                                • Black Angus Steakhouse

                                  66% likes this, based on 98 reviews
                                  Cuisine: Steakhouse, Grill, Japanese
                                  Price Range: USD 20 - USD 25

                                  300 ft
                                  391 Orchard Road, #04-25 Takashimaya S.C

                                  Phone: 6735 6015

                                • Hua Ting Chinese Restaurant

                                  70% likes this, based on 109 reviews

                                  300 ft
                                  442 Orchard Road Orchard Hotel
                                • california pizza

                                  62% likes this, based on 49 reviews
                                  Cuisine: Pizza

                                  300 ft

                                • Hard Rock Cafe

                                  61% likes this, based on 227 reviews
                                  Price Range: USD 7 - USD 12

                                  600 ft
                                  50 Cuscaden Road

                                  Phone: 656-2355232

                                • Noodles

                                  79% likes this, based on 43 reviews
                                  Cuisine: Asian

                                  300 ft
                                  442 Orchard Road, 238879

                                Orchard Hotel Reviews

                                Guest reviews are submitted by our customers after their stay at Orchard Hotel

                                Average guest rating

                                7.2
                                out of 10
                                Very good
                                Based on 333 reviews

                                Rating by category:

                                Dining
                                7.2
                                Location
                                8.2
                                Rooms
                                7.1
                                Service
                                5.8
                                Value
                                6.8

                                Individual guest reviews

                                • Couple

                                  I rate this hotel less than 3 star for the following reasons. Firstly we arrived at7 in the morning.The room was not available yet (would be at10).So we got a key to the hospitality room. Entering that room,there was somebody sleeping on the floor!! Thr hospitality room was already taken?! Therewas no other restroom and we didnt get any drink, not even some water.So we slept in the corridor near the elevator near the golffacility. In the meantime I asked for a roomfor the meantime. Then the room was finally availableat10.40!! Theroom:The bathtub was dirty with hair. The price-qulaity is not good. Breakfast is not worth it.Croissants are prebaked/notfresh. I definitly notrecommend this hotel.

                                  • Average rating
                                    4.2
                                • Older travelers

                                  Friendly and efficient staff. Great location.

                                  The tables are too close to one another in the buffet restaurant - guests feel uncomfortable sitting so close to the person at the next table.

                                  • Average rating
                                    9.2
                                • Family with children

                                  the location is what we liked in the hotel but definitely not the way it is maintained. we were surprised to see the rooms on our arrival. it didn't have that feel of cleanliness. our sheets were not even replaced with new ones everyday. we needed to request for the change of sheets each and everytime. the same stain would be there after they serviced the room.the bathrrom also were not clean. then one day my saon's toy fell under the bed, what a shock to see that under the bed was filthy, leftover food etc. for supposedly a 5 star hotel or even 4, it doesn't deserve this rating.

                                  soryy i placed my complaints in the question 3 space. i would like to add that the concierge staff is not as helpful.we are travellers and we know service. your hotel needs a lot of improvement. they need to be more pleasant. only some of your staff are. we paid goodmoney so we deserve good service especially with the economy, you should appreciate each and every guest who spend their moneyat your hotel

                                  • Average rating
                                    4.6
                                • Older travelers

                                  closeness to sopping

                                  the room was pretty basic and very small. Needs new carpet in the room and hallways. Expensive food and drink at the cafe. Food was not up to par.

                                  • Average rating
                                    5.8
                                • Family with children

                                  A nice hotel at the end of Orchard Road, everything is ok, but expensive. Staff upgraded our room for free. But anything less than the room we got would have been an disappointment, it was just adequate. Ultra-fast elevators, which was a nice touch.

                                  It's overpriced. Minibar and restaurant is grossly overpriced. Internet access should be complimentary, at least in the lobby or other common area. Prostitutes on the street outside the hotel in the evening.

                                  • Average rating
                                    7.4
                                • Family with children

                                  i like everything in Orchard Hotel

                                  • Average rating
                                    10.0
                                • Single

                                  some problem with the Booked.net and the hotel , if we alsready sucess booking , why they need us to pay for one day

                                  • Average rating
                                    5.0
                                • Family with children

                                  The food and service were good.

                                  The room was very dissapointing. Too small, old fashion decoration and a lot of small things were not working (lights,only few blur canals on TV). The food and service were good.

                                  • Average rating
                                    6.2
                                • Family with children

                                  The cleanliness and services/facilities are good

                                  To offer shuttle bus from/to airport

                                  • Average rating
                                    7.0
                                • Older travelers

                                  The Club room facilities are excellent and highly recommended.

                                  • Average rating
                                    9.2
                                • Single

                                  Smart, clean hotel. Good situation and nice breakfast buffet.Pool nice and generally enjoyed it. Well placed for botanical gardens

                                  Smart, clean hotel but they charge for everything - i was stuck with flight disruptions and they charged S$17 for 30 mins just to check emails for updates on flights. Other hotels much more helpful.

                                  • Average rating
                                    8.2
                                • Couple

                                  B'cos of convenient location and proximity to Orchard Rd. We can go to Resort world with the free bus service that comes to your hotel

                                  The breakfast is ok but can be a bit boring if we stay longer. The housekeeping cannot fulfill my request for a stool my dad to shower in.

                                  • Average rating
                                    6.2
                                • Family with children

                                  hotel location is nice, but every thing in singapore is accessible. i did get a room with connecting door which i really appreciate.

                                  • Average rating
                                    7.0
                                • Older travelers

                                  i like the lcd tv

                                  no clothes hanger in the toilet; cold toilet seat; need to adjust the door closer you could hear the big bang coming from the other room.

                                  • Average rating
                                    6.6
                                • Older travelers

                                  The location and the design of the foyer.

                                  No computers/internet freely available (the prices in the business centre are unreasonable); the noise coming from building works in the Orchard wing

                                  • Average rating
                                    6.2
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                                Hotel Awards 2014

                                SingaporeHOTEL AWARDSRecommendedSingaporeOrchard Hotel

                                According to guest reviews, the hotel has been rated asBest Family Hotels in Singapore

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