Okura Macau Hotel

Avenida De Cotai, Macau, China, 00000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Okura Macau Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

 Spa and relaxation

Spa & wellness center

Massage

Steam bath

Jacuzzi

Overview

Conveniently located close to the airport, this luxurious authentic Asian five-star hotel is within close reach of most popular attractions and points of interest.

The hotel’s building reflects contemporary design with Asian touches and interiors are luxurious and chic with oriental twist.

All 488 rooms come with mini-bar, tea and coffee making facilities and a 42-inch flat-screen satellite TV.

Five dining options offer variety of specialties from western, Asian and Japanese cuisines.

Over 870sqm of conference space can accommodate up to 700 people. Wi-Fi access is available in the hotel rooms only and is free of charge.

Recreational facilities include a fitness center and sauna rooms and seasonal outdoor pool. On-site beauty salon offers impeccable massage services.

Year renovated   2011.  Number of floors   17.  Number of rooms   488.

Rooms

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Dining options

Yamazato signature restaurant serves Japanese specialties, authentic Kaiseki meals and sushi.

Terrace Restaurant serves Western-inspired menus and Asian fusion cuisine for all-day dining and features outdoor terrace seating.

Nagomi Lobby Bar & Lounge serves sweet delicacies and excellent teas.

The Crystal Piano presents live jazz music and serves Japanese whiskies and creative cocktails.

Sakazuki Sake Bar offers authentic sake in a relaxing natural island ambience.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • No parking available.

Services

  • Free airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Children's play area
  • Children's pool
  • Water slides

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Entertainment
  • Fitness center
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers

Kitchen facilities

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Telephone
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of HKD 575 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Okura Macau Hotel Macau location
Show big map »

Hotel Address:

Avenida De Cotai, Macau, China, 00000

Get directions
City Center
  • Macau
    1.0 mi
Airports
  • Macau International (MFM)
    2.5 mi
  • Zhuhai Airport (ZUH)
    15.1 mi
Underground stations
  • Admiralty
    40.2 mi
  • Wan Chai
    40.6 mi
Bus stop
  • 2.6 mi
Restaurants
  • Belon Restaurant (cuisine: European)
    600 ft
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    800 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    17
  • Number of rooms:
    488

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in China

Use Badge

Rooms and availability

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Okura Macau Junior SuiteOkura Macau Junior SuiteOkura Macau Junior Suite
Junior Suite
Bed type: King Size bed or 2 Single beds
Size: 905 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Superior Room
    Bed type: 1 King or 2 Double
    Size: 560 sq. feet
    Check Prices
    • Free Wi-Fi
    • Private bathroom
    — Less information+ More information
    Room facilities
      Superior Suite
      Bed type: 1 King or 2 Double
      Size: 1070 sq. feet
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Okura Macau Deluxe Twin RoomOkura Macau Deluxe Twin RoomOkura Macau Deluxe Twin Room
        Deluxe Twin Room
        Bed type: 2 Single beds or Double Bed or Twin beds
        Size: 500 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        DOUBLE DELUXE

        Room facilities
          Royal Suite
          Bed type: 1 King or 2 Double
          Size: 1370 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Okura Macau Hotel Macau location
            Show big map »

            Hotel Address:

            Avenida De Cotai, Macau, China, 00000

            Get directions
            City Center
            • Macau
              1.0 mi
            Airports
            • Macau International (MFM)
              2.5 mi
            • Zhuhai Airport (ZUH)
              15.1 mi
            Underground stations
            • Admiralty
              40.2 mi
            • Wan Chai
              40.6 mi
            Bus stop
            • 2.6 mi
            Restaurants
            • Belon Restaurant (cuisine: European)
              600 ft
            • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
              800 ft
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2011
            • Number of floors:
              17
            • Number of rooms:
              488

            Hotel Awards

            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in China

            Use Badge

            Okura Macau Location

            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point
            (at least street address and city)
            to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 5000 ft

            Places of interest

            • The Lotus Bridge - 3700 ft
            • Nam Van Lake Cybernetic Fountain - 2.7 mi
            • Sands Casino - 2.9 mi

            Stadiums

            • Macau Jockey Club - 2700 ft

            Universities, Institutes

            • University of Macau - 5000 ft

            Theaters

            • Macao Cultural Centre - 2.7 mi

            Local Attractions

            • Seac Pai Van Park - 1.7 mi
              Estrada de Seac Pai Van, Macau
            • Macau Tower Convention & Entertainment Centre - 2.3 mi
              South Bay New Reclamation Area, Macau
            • Dangzi Bridge - 2.3 mi
              Between Dangzi Island and Macau Island, Macau
            • Macau Giant Panda Pavilion - 1.8 mi
              Seac Pai Van Park, Coloane, Macau
            • St. Francis Xavier Church - 2.3 mi
              Rua Do Caetano, Coloane Village, Macau

            Near the hotel

            • Macau Matsu - 1100 ft
              Mazu Temple, Macau
            • Beidi Temple - 1200 ft
              Dibao Street, Dangzai Island, Macau
            • The Taipa Houses Museum - 2600 ft
              Avenida da Praia, Macau
            • Museum of Taipa and Coloane History - 1200 ft
              Rua de Correia da Silva, Macau
            • Our Lady of Carmel - 2200 ft
              Zijiamo Qiandi, Macau

            Restaurants Nearby

            • Belon Restaurant - 600 ft

              Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus
              Phone: 853-88836090

              76% likes this, based on 29 reviews
              Cuisine: European

            • Cascades - 700 ft

              Address: Estrada da Baia de Nossa Senhora da Esperanca
              Phone: 853-88832221

              56% likes this, based on 28 reviews

            • Tai Lei Loi Kei - 1100 ft

              Address: 18, Largo Governador Tamagnnini Barbosa
              Phone: 853-28827150,853-66891343

              72% likes this, based on 48 reviews
              Cuisine: Chinese, Portuguese

            • Saffron Restaurant, Banyan Tree Hotel - 800 ft

              Address: Galaxy Hotel
              Phone: 853-88836061

              75% likes this, based on 21 reviews
              Cuisine: Thai

            • Antonio Restaurant - 1300 ft

              Address: Rua dos Negociantes No. 3, Old Taipa Village, Taipa
              Phone: 853-28999998

              53% likes this, based on 117 reviews

            Getting there.

            Macau International Airport is in 4.4km away from the hotel.

            • From the airport: Head south on Av. Wai Long for 100m. Turn left to stay on Av. Wai Long for 60m. Turn left to stay on Av. Wai Long. Go through one roundabout and continue for 1.4km. At Rotunda Do Istmo, take the second exit onto Estr. Da Baia De Ns. Da Esperanca and move on 700m. Turn slight left and continue for 750m. At the roundabout, take the third exit and drive for 600m. At the roundabout, take the second exit onto Av. Marginal Flor De Lotus and continue for 700m and you will find the hotel.

            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2011
            • Number of floors:
              17
            • Number of rooms:
              488

            Hotel Awards

            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in China

            Use Badge

            Okura Macau Reviews

            Guest reviews are submitted by our customers after their stay at Okura Macau

            Individual guest reviews

            • Family with children
              9.6

              Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

            • Group of friends
              6.6

              the room is so clean and comfortable.

              I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

            • Single
              6.2

              I liked the technology of the toilet and the fact that it is a new hotel.

              Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

            • Group of friends
              6.6

              New, a lot of thought went into the renovation, comfortable, luxurious

            • Group of friends
              9.2

              Elegant, luxurious, with excellent facilities.

              Casino's staffs had poor service and attitude.

            • Single
              8.8

              Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

              Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

            • Group of friends
              7.8

              Not being able to take a picture of the cristal piano.

            • Couple
              6.2

              The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

              We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

            • Single
              7.0

              The toilet is really unique.

              Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

            • Family with children
              10.0

              Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

            • Group of friends
              6.2

              Good Room. Good restaurants.

              To late check-in 3pm. It was delayed, i received my room key after 3pm.

            • Group of friends
              9.2

              Feels like staying in Japan

              Bathroom wall in glass panel not

            • Family with children
              8.2

              Have great fun in outside wavepool!

              No upgrade to suite for our family with child.

            • Family with children
              9.2

              Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

            • Family with children
              8.8

              The friendly environment and the staff are very polite and patient.

            How to reach hotel

            hotel Okura Macau Hotel Macau location
            Show big map »

            Hotel Address:

            Avenida De Cotai, Macau, China, 00000

            Get directions
            City Center
            • Macau
              1.0 mi
            Airports
            • Macau International (MFM)
              2.5 mi
            • Zhuhai Airport (ZUH)
              15.1 mi
            Underground stations
            • Admiralty
              40.2 mi
            • Wan Chai
              40.6 mi
            Bus stop
            • 2.6 mi
            Restaurants
            • Belon Restaurant (cuisine: European)
              600 ft
            • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
              800 ft
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2011
            • Number of floors:
              17
            • Number of rooms:
              488

            Hotel Awards

            ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in China

            Use Badge

            Hotels nearby
            Okura Hotel Macau
            4 stars
            0.1km
            Galaxy Macau Hotel
            5 stars
            0.1km
            Taipa Square Hotel
            4 stars
            0.9km
            Mgm Macau Hotel
            5 stars
            4km