Okura Macau  5 stars

Avenida De Cotai, Macau, China, 00000  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Conveniently located close to the airport, this luxurious authentic Asian five-star hotel is within close reach of most popular attractions and points of interest.

The hotel’s building reflects contemporary design with Asian touches and interiors are luxurious and chic with oriental twist.

All 488 rooms come with mini-bar, tea and coffee making facilities and a 42-inch flat-screen satellite TV.

Five dining options offer variety of specialties from western, Asian and Japanese cuisines.

Over 870sqm of conference space can accommodate up to 700 people. Wi-Fi access is available in the hotel rooms only and is free of charge.

Recreational facilities include a fitness center and sauna rooms and seasonal outdoor pool. On-site beauty salon offers impeccable massage services.

Year renovated   2011.  Number of floors   17.  Number of rooms   488.

Distance to:

  • City Center Macau - 1.1 mi
  • Airport: Macau International (MFM) - 2.5 mi, Zhuhai Airport (ZUH) - 15.0 mi
  • Underground station: Admiralty - 40.3 mi, Wan Chai - 40.7 mi
  • Bus stop - 2.6 mi
  • Restaurants: Belon Restaurant (Cuisine: European) - 400 ft, Saffron Restaurant, Banyan Tree Hotel (Cuisine: Thai) - 700 ft

Rooms

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Dining options

Yamazato signature restaurant serves Japanese specialties, authentic Kaiseki meals and sushi.

Terrace Restaurant serves Western-inspired menus and Asian fusion cuisine for all-day dining and features outdoor terrace seating.

Nagomi Lobby Bar & Lounge serves sweet delicacies and excellent teas.

The Crystal Piano presents live jazz music and serves Japanese whiskies and creative cocktails.

Sakazuki Sake Bar offers authentic sake in a relaxing natural island ambience.

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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Concierge desk
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Services
  • Bell staff/porter
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Outdoor pool
  • Indoor swimming pool
  • Casino
  • Sauna
  • Fitness center
  • Exercise gym
  • Jacuzzi
  • Steam bath
  • Shiatsu massage
Room view
  • Pool view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Local calls
  • Bathtub
  • Pay TV
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Toilet
  • Balcony
  • Private bathroom
  • Connecting rooms
  • Bathrobe
  • Sitting area
  • Terrace
  • DVD player
  • Slippers
  • iPod docking station

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of HKD 575 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Travelers’ questions & answers

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The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Deluxe rooms provide complimentary access to the Okura Executive Lounge and feature unforgettable views over the Zhuhai or the Galaxy Macau.

Junior Suites offer complimentary access to gym and indoor swimming pool.

Superior Suites are inspired with separate living area, stream room, Jacuzzi bath and sauna.

Imperial Suites come with private terrace, kitchen, study room and separate guest toilet facilities.

Extra beds are available and all children under 11 years may stay free using existing beds. One child under two years may stay free.

Guest Room
Check Prices
Okura Macau Guest Room
Okura Macau Guest Room
Okura Macau Guest Room
Okura Macau Guest Room
Okura Macau Guest Room
Bed type: 1 King or 2 Double
Size: 500 sq. feet
Room facilities
    Junior Suite
    Check Prices
    Bed type: King Size Bed or King Or Twin Beds
    Size: 905 sq. feet
    Room facilities
      Family Room
      Check Prices
      Room facilities
        Superior Room
        Check Prices
        Bed type: 1 King or 2 Double
        Size: 560 sq. feet
        Room facilities
          Superior Suite
          Check Prices
          Bed type: 1 King or 2 Double
          Size: 1070 sq. feet
          Room facilities
            Deluxe Room
            Check Prices
            Okura Macau Deluxe Room
            Okura Macau Deluxe Room
            Okura Macau Deluxe Room
            Okura Macau Deluxe Room
            Okura Macau Deluxe Room Hotel information
            Bed type: Double Or Twin Beds or 1 King or 2 Double or King Size Bed
            Size: 500 sq. feet
            Room facilities
              Royal Suite
              Check Prices
              Bed type: 1 King or 2 Double
              Size: 1370 sq. feet
              Room facilities

                Okura Macau LocationWhat's nearby

                Legend
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                • Current hotel
                • Hotels nearby
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                What's nearby

                Popular areas
                • City Center
                  1.0 mi
                Places of interest
                • The Lotus Bridge
                  3700 ft
                • Nam Van Lake Cybernetic Fountain
                  2.7 mi
                • Sands Casino
                  2.9 mi
                Stadiums
                • Macau Jockey Club
                  2300 ft
                Universities, Institutes
                • University of Macau
                  1.0 mi
                Theaters
                • Macao Cultural Centre
                  2.7 mi

                Local Attractions

                • Dragon's Treasure
                  5000 ft
                  City of Dreams, Estrada do Istmo,Cotai, Macau
                • Pagode Sam Cai Vu Cun
                  5000 ft
                  South Street, Gongjuxinshi, Macau
                • University of Macau
                  1.0 mi
                  Av. Padre Tomas Pereira Taipa, Macau
                • Seac Pai Van Park
                  1.6 mi
                  Estrada de Seac Pai Van, Macau
                • Macau Giant Panda Pavilion
                  1.7 mi
                  Seac Pai Van Park, Coloane, Macau

                Near the hotel

                • Fortune Diamond (Galaxy Macau)
                  800 ft
                  Avenida de Cotai, Cotai City, Macau, Macau
                • Macau Matsu
                  1500 ft
                  Mazu Temple, Macau
                • Museum of Taipa and Coloane History
                  1600 ft
                  Rua de Correia da Silva, Macau
                • Beidi Temple
                  1600 ft
                  Dibao Street, Dangzai Island, Macau
                • Qube at the Venetian
                  1600 ft
                  Canal Shopping Area, Venetian Hotel, Macau
                • Casino at Venetian Macao
                  2700 ft
                • Tai Pa Village
                  2100 ft
                  Rua Do Cunha, Macau

                Restaurants Nearby

                • Belon Restaurant

                  76% likes this, based on 29 reviews
                  Cuisine: European

                  400 ft
                  Galaxy Macau Resort, Avenida Marginal Flor de Lotus

                  Phone: 853-88836090

                • Saffron Restaurant, Banyan Tree Hotel

                  75% likes this, based on 21 reviews
                  Cuisine: Thai

                  700 ft
                  Galaxy Hotel

                  Phone: 853-88836061

                • Cascades

                  56% likes this, based on 28 reviews

                  800 ft
                  Estrada da Baia de Nossa Senhora da Esperanca

                  Phone: 853-88832221

                • Antonio Restaurant

                  53% likes this, based on 117 reviews

                  1600 ft
                  Rua dos Negociantes No. 3, Old Taipa Village, Taipa

                  Phone: 853-28999998

                • Tai Lei Loi Kei

                  72% likes this, based on 48 reviews
                  Cuisine: Chinese, Portuguese

                  1500 ft
                  18, Largo Governador Tamagnnini Barbosa

                  Phone: 853-28827150,853-66891343

                Getting there.

                Macau International Airport is in 4.4km away from the hotel.

                • From the airport: Head south on Av. Wai Long for 100m. Turn left to stay on Av. Wai Long for 60m. Turn left to stay on Av. Wai Long. Go through one roundabout and continue for 1.4km. At Rotunda Do Istmo, take the second exit onto Estr. Da Baia De Ns. Da Esperanca and move on 700m. Turn slight left and continue for 750m. At the roundabout, take the third exit and drive for 600m. At the roundabout, take the second exit onto Av. Marginal Flor De Lotus and continue for 700m and you will find the hotel.

                Okura Macau Reviews

                Guest reviews are submitted by our customers after their stay at Okura Macau

                Average guest rating

                8.6
                out of 10
                Exceptional
                Based on 45 reviews

                Rating by category:

                Rooms
                8.9
                Value
                8.6
                Service
                8.5
                Dining
                8.6
                Location
                8.9

                Individual guest reviews

                • Family with children

                  Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

                  • Average rating
                    9.6
                • Group of friends

                  the room is so clean and comfortable.

                  I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

                  • Average rating
                    6.6
                • Single

                  I liked the technology of the toilet and the fact that it is a new hotel.

                  Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

                  • Average rating
                    6.2
                • Group of friends

                  New, a lot of thought went into the renovation, comfortable, luxurious

                  • Average rating
                    6.6
                • Group of friends

                  Elegant, luxurious, with excellent facilities.

                  Casino's staffs had poor service and attitude.

                  • Average rating
                    9.2
                • Single

                  Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

                  Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

                  • Average rating
                    8.8
                • Group of friends

                  Not being able to take a picture of the cristal piano.

                  • Average rating
                    7.8
                • Couple

                  The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

                  We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

                  • Average rating
                    6.2
                • Single

                  The toilet is really unique.

                  Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

                  • Average rating
                    7.0
                • Family with children

                  Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

                  • Average rating
                    10.0
                • Group of friends

                  Good Room. Good restaurants.

                  To late check-in 3pm. It was delayed, i received my room key after 3pm.

                  • Average rating
                    6.2
                • Group of friends

                  Feels like staying in Japan

                  Bathroom wall in glass panel not

                  • Average rating
                    9.2
                • Family with children

                  Have great fun in outside wavepool!

                  No upgrade to suite for our family with child.

                  • Average rating
                    8.2
                • Family with children

                  Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

                  • Average rating
                    9.2
                • Family with children

                  The friendly environment and the staff are very polite and patient.

                  • Average rating
                    8.8
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                Why book with us?

                Low prices
                Enjoy our best price guarantee and special offers.
                Free cancellations
                Usually cancellations can be made without charge close to your arrival date (check policies).
                Guaranteed room
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                Hotel Awards 2014

                ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                According to guest reviews, the hotel has been rated asBest Luxury Hotels in China

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