Occidental Grand Xcaret Playa del Carmen

 4 stars
Carretera Federal Chetumal - P, Playa del Carmen, Mexico, 77710  show mapSave
From  US$ 444
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Occidental Grand Xcaret  Exterior Pool
  • Occidental Grand Xcaret  Exterior Pool
  • Occidental Grand Xcaret  Exterior
  • Occidental Grand Xcaret  Room
  • Occidental Grand Xcaret  Restaurant
  • Occidental Grand Xcaret  Facilities
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4
out of 5
Excellent
Based on  71 reviews
For the money the caribbean village was great, pool bar was great, and the...
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The deluxe 4-star Occidental Grand Xcaret offers spacious guestrooms.

Relax

Jacuzzi, a solarium are available on-site. Guests can go in for tennis, archery at the hotel.

Number of rooms   796.

Location

hotel Occidental Grand Xcaret  Playa del Carmen Playa del Carmen location

Perfect location within close proximity to Racing Dakart Riviera Maya, Morph Kiteboarding Maroma Beach and Riviera Art Gallery. A 5-minute walk will take you to Xcaret Eco Theme Park, Cenote Santa Cruz.

Direct access to the private beach and surrounding parks is provided.

Getting around.

20 minutes by car from Cozumel airport.

Distance to:

  • City Center - 1.0km
  • Airport Cozumel - 19.2km

Facilities

Activities
  • Spa & wellness center
Services
  • Laundry
Dining facilities
  • Restaurant
Business facilities
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Exercise gym

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

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Rooms and availability

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Deluxe Twin Room

Two Single Beds

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    Club Deluxe Twin Room

    Two Single Beds

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      Deluxe Room

      One Single Bed

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      Grand Room

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        Royal Junior Suite

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          Junior Suite

          Two Single Beds

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            Xcaret Hotel Playa Del Carmen LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground Railway Stations
            • Train Stations
            • Parks
            • Attractions for Tourists
            • Museums
            • Convention Centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            Popular areas
            • City Center
              3.5km
            • City Center
              4.9km
            Marina
            • Calica, terminal de cruceros
              1.7km

            Local Attractions

            • Piste Cyclable sur Paseo Xaman-Ha
              3.6km
              rue Xaman-Ha, Playa del Carmen
            • Xaman Ha Aviary
              3.6km
              Paseo Xaman-Ha, Playa del Carmen
            • MMCinemas
              4.2km
              Centro Maya on Hwy 307, Playa del Carmen
            • Chankanaab Park
              6.2km
              Carr. Costera Sur Km 9.5
            • Riviera Art Gallery
              6.7km
              20th Street between 5th Av. & 10th Av., Playa del Carmen

            Near the hotel

            • Cenote Santa Cruz
              230 m
              Akumal, Akumal
            • Xcaret Eco Theme Park
              730 m
              Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

            Occidental Grand Xcaret  Reviews

            Guest reviews are submitted by our customers after their stay at Occidental Grand Xcaret

            Average guest rating

            4.0
            out of 5
            Excellent
            Based on 71 reviews

            Rating by category:

            Location
            4.4
            Value
            4.0
            Service
            4.1
            Rooms
            3.7

            Individual guest reviews

            • Plenty of beach chaises and shade available, the Caribbean Village is a great place to stay. The activities staff is awesome, the food is definitely excellent.

              My rating for the hotel:

              • Average rating
                5.0
              • Service
                5
              • Value
                5
            • We just returned from the caribbean village and great Location. Good value for the money and excellent staff. The beds were very comfortable and plenty of pillows, ernesto in El Mirador bar by the buffet restaraunt was by far the best bartender.

              Room dirty.

              My rating for the hotel:

              • Average rating
                3.6
              • Location
                4
              • Rooms
                1
              • Service
                4
              • Value
                5
            • The beach was one of the best in cancun, the room we got was fine and Mexican restaurants were amazing as well.

              My rating for the hotel:

              • Average rating
                3.5
              • Rooms
                4
            • First, the beach was just like the brochures, the rooms were very clean and decorated in lively colors, the food I found very good.

              The water pressure in the shower is great and never ran out of hot water.

              My rating for the hotel:

              • Average rating
                3.5
              • Rooms
                4
            • The beach is lovely and the pool is ok, alwys sun loungers available, over all a beautiful hotel set in a beautiful country, most of the staff is nice. All the bars are great, the food here is far better than the buffet.

              Basically, the room is very average and not luxury at all.

              My rating for the hotel:

              • Average rating
                2.3
              • Rooms
                2
              • Service
                1
              • Value
                4
            • The beach was nice even after the hurricane came through, rooms were fine and the food was great and you defenitely got value for your money. The pool was awesome.

              Most of the staff were not friendly and as a rule the service was awful.

              My rating for the hotel:

              • Average rating
                4.3
              • Rooms
                5
              • Service
                4
            • The pool was well maintined and the beach was heaven, the service was great. The rooms were very clean, the food was good.

              My rating for the hotel:

              • Average rating
                2.0
              • Rooms
                1
              • Service
                3
            • For the money the caribbean village was great, pool bar was great, and the beach area was just unbelievable, the food and the service in the dining room were very good. The staff were very helpful throughout the meals.

              My rating for the hotel:

              • Average rating
                3.5
              • Rooms
                4
            • The pool bar and bar are good and the beach is absolutely beautiful, the Brazilian restaurant is beautiful, gorgeous food, gorgous views of the ocean, all of the staff went out of there way to make our stay enjoyable.

              Its definatly not worth going to this hotel, ugly rooms and very slow and very weak drinks.

              My rating for the hotel:

              • Average rating
                1.8
              • Rooms
                1
              • Value
                3
            • Great beach and beautiful views, and have amazing pictures that we took from the window. The place is awesome, the Staff are wonderful and the Italian restaurant is ok, the Mexican resturant was really nice as well.

              The hotel was leaking at was never fixed, the food was not good.

              My rating for the hotel:

              • Average rating
                3.8
              • Service
                5
              • Value
                3
            • The beach was really nice, the rooms were clean and the view of the pool and ocean were fabulous, the service was great. The caribbean water was of course exceptional and the waiters and bar staff were always happy and helpful in any way possible. The pizza was amazing.

              Worst hotel ever and the restaurants were poor and needing refurbed.

              My rating for the hotel:

              • Average rating
                2.5
              • Rooms
                3
              • Service
                4
              • Value
                1
            • Beach cocktail service was wonderful, the view was amazing form the room and the food was great at the hotel. The pool was good, the front desk helpful and friendly, the water in the shower was always very hot, the buffet was nice and had good variety reflexing nightly themes.

              The staff there is not honest at all.

              My rating for the hotel:

              • Average rating
                3.8
              • Rooms
                4
              • Service
                3
              • Value
                5
            • The beach is beautiful, la Isla shopping center is AMAZING and fun, the staff really makes this hotel and the location is great. The bar in the pool is cool, every meal had a nice selection to choose from.

              The rooms are bad.

              My rating for the hotel:

              • Average rating
                4.7
              • Rooms
                4
              • Value
                5
            • The beach was beautiful, the entertainment at the poolside area was great and the fun club staff were very friendly, caribbean Village was a very pleasant stay. Our beds were very comfortable, the main waiter at the buffet/main restaurant was AMAZING and the bartenders at the pool were really good.

              The hotel was fantasic, had the time of my life, holiday of a lifetime for a 21 year old, the bathroom was disgusting.

              My rating for the hotel:

              • Average rating
                3.6
              • Rooms
                2
              • Service
                5
              • Value
                4
            • The beach was nice, great view loved the ocean that was all and my stay was ok the food was very cheap tasting. Our room was well kept by house keeping, the staff were very accomodating, very friendly and the bedrooms were fine and the beds were very comfy. The curtains were pulled back and we had an amazing oceanview, the daily buffet, not splendid, was fresh, plentiful and adequate. The Italian was the best and pool were incredible.

              The hotel is old.

              My rating for the hotel:

              • Average rating
                3.9
              • Rooms
                4
              • Service
                5
              • Value
                3
            Show more reviews

            Availability

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