Novotel Rotorua Lakeside

Lake End Tutanekai Street, Rotorua, New Zealand, 3010  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel Rotorua Lakeside

 Internet

Wi-Fi in public areas

Paid Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Jacuzzi

Overview

Located in the center of Rotorua, Novotel Rotorua Lakeside provides air-conditioned rooms overlooking Lake Rotorua.

This hotel is located in a shopping area and 2.9km from Rainbow Springs Kiwi Wildlife Park, Whakarewarewa Thermal Reserve and Skyline Rotorua. This tranquil property is 10 minutes' to Kuirau Park, St. Faith's Anglican Church and Polynesian Spa.

Due to the hotel's superb location, it will only take you a 10-minute drive to get to Rotorua airport.

Rooms

The hotel offers 195 rooms. All of them feature a minibar, cable TV with on-demand movies, satellite TV, a writing desk and individual climate control. Most of the rooms offer a stunning view of the city. They boast modern decor and offer coffee/tea makers, a fridge and an electric kettle.

Eat

An extensive breakfast is offered in the royal dining room. The a la carte restaurant provides light meals. Tea can be savored in the coffee bar.

A full breakfast is served and charges are applicable. 

Services

Guests will benefit from dry cleaning, porter service and valet parking along with a tour desk, VIP room facilities and a safe deposit box.

Relax

Guests can make use of a Jacuzzi, a sauna and a hot tub or go in for golf, horse riding and billiards. The hotel offers fitness classes and a gym on the premises.

Internet

Wireless internet is available in the entire hotel for additional charge

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   199.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Indoor swimming pool
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage

Room view

  • Lake view

Room facilities

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Paid movies/Video
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Novotel Rotorua Lakeside Rotorua location
Show big map »

Hotel Address:

Lake End Tutanekai Street, Rotorua, New Zealand, 3010

Get directions
City Center
  • Rotorua
    2000 ft
Airports
  • Rotorua (ROT)
    4.0 mi
  • Tauranga City (TRG)
    32.0 mi
  • Bus stop
    1.2 mi
Restaurants
  • Atlas Cafe & Restaurant
    100 ft
  • Picnic Cafe (cuisine: Contemporary, Café, Fusion)
    200 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    199

Hotel Awards

New ZealandHOTEL AWARDSRecommendedRotoruaNovotel Rotorua Lakeside

According to guest reviews, the hotel has been rated as
Best Spa Hotels in New Zealand

Use Badge

Rooms and availability

Novotel Rotorua Lakeside Superior RoomNovotel Rotorua Lakeside Superior RoomNovotel Rotorua Lakeside Superior Room
Superior Room
Bed type: Double beds or King Size bed
Size: 305 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Novotel Rotorua Lakeside Rotorua location
    Show big map »

    Hotel Address:

    Lake End Tutanekai Street, Rotorua, New Zealand, 3010

    Get directions
    City Center
    • Rotorua
      2000 ft
    Airports
    • Rotorua (ROT)
      4.0 mi
    • Tauranga City (TRG)
      32.0 mi
    • Bus stop
      1.2 mi
    Restaurants
    • Atlas Cafe & Restaurant
      100 ft
    • Picnic Cafe (cuisine: Contemporary, Café, Fusion)
      200 ft
    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      199

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedRotoruaNovotel Rotorua Lakeside

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in New Zealand

    Use Badge

    Novotel Rotorua Lakeside Location

    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point
    (at least street address and city)
    to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    Popular areas

    • City Center - 1700 ft

    Stadiums

    • Rotorua International Stadium - 2.2 mi

    Parks

    • Rainbow Springs Kiwi Wildlife Park - 1.7 mi

    Galleries

    • Rotorua Arts Village - 2300 ft

    Local Attractions

    • Hell's Gate - 1.9 mi
      State Highway 30, Rotorua
    • New Zealand Maori Arts and Crafts Institute - 2.1 mi
      Hemo Rd, Rotorua
    • Skyline Rotorua - 2.4 mi
      185 Fairy Springs Road, Rotorua
    • Mini Golf New Zealand - 2.1 mi
      152-154 Fairy Springs Road, Rotorua
    • The Caterpillar Experience - 2.3 mi
      171 Fairy Springs Road, Rotorua

    Near the hotel

    • Lake Rotorua - 700 ft
      RotoruaNew Zealand
    • Mt. Tarawera - 3900 ft
      RotoruaNew Zealand
    • Lake Tarawera's Hot Water Beach - 3900 ft
      RotoruaNew Zealand
    • Rotorua Museum - 2600 ft
      Government Gardens, Rotorua
    • Lake Rotoiti - 3900 ft
      RotoruaNew Zealand

    Restaurants Nearby

    • Atlas Cafe & Restaurant - 100 ft

      Address: Lake End Tutanekai Street
      Phone: 64 (0)7 3463 888

      72% likes this, based on 38 reviews

    • Lewishams Cafe & Restaurant - 300 ft

      Address: 1099 Tutanekai Street
      Phone: +64 7 348 1786

      63% likes this, based on 110 reviews

    • BREW / Craft Beer Pub - 400 ft

      Address: 1103 Tutanekai Street
      Phone: 07 346 0976

      72% likes this, based on 114 reviews
      Cuisine: American, Pizza, Contemporary, English
      Price Range: USD 9 - USD 23

    • Picnic Cafe - 200 ft

      Address: 1174 Whakaue Street
      Phone: 006473439239

      74% likes this, based on 67 reviews
      Cuisine: Contemporary, Café, Fusion
      Price Range: USD 4 - USD 16

    • Ambrosia Restaurant & Bar - 300 ft

      Address: 1096 Tutanekai Street
      Phone: 64 07 348 3985

      54% likes this, based on 110 reviews

    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      199

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedRotoruaNovotel Rotorua Lakeside

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in New Zealand

    Use Badge

    Novotel Rotorua Lakeside Reviews

    Guest reviews are submitted by our customers after their stay at Novotel Rotorua Lakeside

    Individual guest reviews

    • Older travelers
      4.2

      We liked the view and the location.

      We have stayed at Novotel Hotels before which were very nice. This Novotel Hotel in Rotorua is one we would never recommend. There was only one computer available to use in the lobby. The lobby itself was large, unfurnished and very unwelcoming. The restaurant was extremely expensive and when we asked the staff for a recommendation for another restaurant, the person was very unhelpful. For a Novotel, why wouldn't you have more than just a few tv channels? You couldn't even get news from elsewhere. The name Novotel has a wonderful reputation, but this will be the last time we stay at one.

    • Family with children
      9.6

      lakeside views and central location

      guest laundry inadequate

    • Couple
      5.8

      The bed wasnt as big as advertised. Roomservice in the room next door at 11pm was making alot of noise. This woke both myself and my wife up. Completely unacceptable.

    • Older travelers
      8.2

      Big windows, nice view, very friendly and helpful staff.

      Room was just little tired. Very strong sulphur smell woke us up through the night when the air- con system let in outside air. But that's Rotorua I guess.

    • Family with children
      7.8

      Stayed at Novotel Rotorua while on holiday with family. The location of the hotel was very good, next to some of the best restaurants in Rotorua and 2 mins drive to Polynesian Spa. The front desk staff was very helpful. I booked tickets to traditional Maori meal and show through the hotel and the show was just next to the hotel.

      Nothing.

    • Couple
      5.0

      location was good.

      bookings for tours made through the hotel were not made. cleanliness of room was poor things like coffee/teas etc were not restocked does not meet standard that it should

    • Older travelers
      8.2

      Besides the pillows already in the room, there was a choice of three other types of pillows from "Housekeeping" at no charge. We loved the view of the Lake and proximity to the park, etc on Sunday. We had been to a Working Bee the day before so found the Hotel room very relaxing. Soaking in the Mineral Pool on Sunday morning when all was "quiet" was lovely.

      There were no Room-Service Menus or Restaurant Menu/Prices in hardcopy format in the room. (Apparently it was on the TV). There SHOULD BE a time limit on young children being in the Indoor Pool area. We went down after 10 pm on the Saturday night and there were lots of screaming children using the Pool. The Mineral pools, etc should have been a tranquil place by that hour. Some of these were toddlers and should long have been in bed (if not for them, then in consideration for other guests!!!). In our bathroom, the chrome fittings of the shower curtain were rusting and needed replacing to keep the 5-star look.

    • Group of friends
      4.6

      The room is clean and bed was comfortable.

      The internet charges are very high - $30 to use the internet in the room. Other hotels only charge $10 for the same service. Only allowed 30 minutes of free internet in the lobby then have to pay above rates. Staff were not willing to engage in conversation about this high rate stating "nothing we can do".

    • Family with children
      8.8

      Location was very good as restaurants and cafes were walking distance. Lovely view of the lake. Friendly service.

      TV reception wasn't fabulous and very limited channels. If you wanted to watch a movie, you had to pay for it.

    • Couple
      8.8

      i like the fact that the hotel is well recognized and the location is a good location close to the lake and main shops in rotorua.I will definitely be returning to stay in the near future.

    • Single
      7.8

      The service was good, free Internet in the lobby was very handy, the thermal spa in the health club was great at the end of a day. I didn't go to the hangi onsite so cannot comment on that.

    • Older travelers
      5.4

      A tired old hotel with uncomfortable beds and sightly grotty bathroom, Not really what you would expect from a Novotel. Staff are well trained and the location is good next to the lake but this hotel seriously needs a makeover. Very expensive and quite slow internet too. You have to pay extra if you want faster internet speed or more than minimal downloads. Most hotels offer free internet these days. Kind of felt cheated and moved out after one night. I don't mind paying for quality but this was not up to scratch. If you can afford their prices look elsewhere. You will waste your money staying here.

    • Older travelers
      5.0

      The staff at Novotel were very helpful.

      The laundry facilities were poor. Two washing machines and two dryers just doesnt cut it for the whole establishment, and only one dryer was working the 4 days I was there. The internet service is also poor.

    • Group of friends
      8.8

      Efficient, friendly, clean, good location, quiet, good value

    • Group of friends
      5.8

      Proximity to the lake and restaurants.

      Worn out and out of style furnishings, large tourist groups.

    How to reach hotel

    hotel Novotel Rotorua Lakeside Rotorua location
    Show big map »

    Hotel Address:

    Lake End Tutanekai Street, Rotorua, New Zealand, 3010

    Get directions
    City Center
    • Rotorua
      2000 ft
    Airports
    • Rotorua (ROT)
      4.0 mi
    • Tauranga City (TRG)
      32.0 mi
    • Bus stop
      1.2 mi
    Restaurants
    • Atlas Cafe & Restaurant
      100 ft
    • Picnic Cafe (cuisine: Contemporary, Café, Fusion)
      200 ft
    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      199

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedRotoruaNovotel Rotorua Lakeside

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in New Zealand

    Use Badge

    Hotels nearby
    Ibis Rotorua Hotel
    3 stars
    0.1km
    Rotorua Motel
    3 stars
    2km