Novotel Phuket

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews. 

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• Novotel Phuket

  Average rating: 4.1

  Friendly and interactive staff, excellent room service. Food amazing, very good facilities.

  My ratings for this hotel are:

  • 4 Rooms
  • 4 Service
• Novotel Phuket

  Average rating: 4.8

  The staff were wonderful, the room was cleaned every day, beautifully.

  My ratings for this hotel are:

  • 5 Rooms
  • 5 Service
• Novotel Phuket

  Average rating: 4.5

  Facilities were clean and staff were always helpful, our room was great, plenty of room , all amenities were available.

  My ratings for this hotel are:

  • 5 Rooms
  • 4 Service
• Novotel Phuket

  Average rating: 3.5

  Rooms clean, excellent breakfast.

  The staff weren't particularly friendly, our best choice ever.

  My ratings for this hotel are:

  • 4 Rooms
  • 2 Service
  • 5 Dining
• Novotel Phuket

  Average rating: 4.9

  Excellent views of the sea, phuket town night markets on the weekends are definitely better and this hotel has a very nice location near the beach and shopping places. The prices are cheap, the facilities amazing and the staff are very helpful, the rooms are large, clean and very comfortable. The food is good, the pools are great.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 5 Value
  • 5 Dining
• Novotel Phuket

  Average rating: 3.5

  Staff were excellent and great services into town or down to main street, the room we stayed in had fantastic views over Patong Bay, the only nice thing about the hotel was the swimming pool. The suite was fabulous, one of the pillows had a huge brownish stain on and the breakfast was well above our expectations for a buffet. All the Thai people at patong were welcoming and friendly, all of the employees were very pleasant and helpful at all times.

  My ratings for this hotel are:

  • 5 Location
  • 3 Rooms
  • 5 Service
  • 1 Value
• Novotel Phuket

  Average rating: 4.4

  The novotel at patong beach was beautiful, staff were friendly in all areas and the hotel had a very pleasant ambiance. Service was always prompt, bed was comfortable and excellent breakfast arrangement except that distinction of Halal food was not done. The buffett and the Thai resturants were incredible, pools were nice.

  My ratings for this hotel are:

  • 4 Location
  • 4 Rooms
  • 5 Service
  • 5 Value
  • 5 Dining
• Novotel Phuket

  Average rating: 4.2

  The pool area is lovely and this hotel by no means should be 4 star, its a 2 star hotel at best. The staff are superb and rooms are quite large. Buffet breakfast is fantastic.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Service
  • 2 Value
• Novotel Phuket

  Average rating: 4.3

  The swimming pool and the location away from patong city, nice place. Just home, super comfortable, reasonable price and all the staff I encountered were always smiling and very helpful. Rooms were spotless and tidy, breakfasts were good, the Spa was fantastic we had massages, body scrubs and facials.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 5 Service
  • 5 Value
  • 4 Dining
• Novotel Phuket

  Average rating: 4.6

  Great sunset views from the balcony of the view, lovely setting too and staff were friendly and helped us plan our day trips and outings. The room was spacious, the food in the restaurants were excellent and the pools were amazing and the cocktails.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 5 Service
  • 5 Value
• Novotel Phuket

  Average rating: 4.1

  Great location, decent hotel and the staff are friendly and helpful, not fluent in English. The rooms themselves are large.

  Flies in my meal in three different dishes on 2 separate occasions shows clean the kitchen is and the restaurant inside are good, not very cheap.

  My ratings for this hotel are:

  • 5 Location
  • 3 Rooms
  • 4 Service
  • 4 Value
• Novotel Phuket

  Average rating: 4.5

  Location is perfect and simply the best hotel resort at Phuket. The front desk staff are well informed, room service is a true experience, the food and presentation is excellent, the restaurants are great.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 4 Service
  • 5 Value
• Novotel Phuket

  Average rating: 4.4

  The view that i had was excellent and the hotel was very nice. The staff were very friendly, the bedroom was extremely large and there was a full balcony, the breakfast was fresh and was lovely.

  My ratings for this hotel are:

  • 4 Location
  • 5 Rooms
  • 5 Service
  • 4 Value
• Novotel Phuket

  Average rating: 5.0

  The rooms were comfortable ours being a superior, having ocean views, staff were great and the hotel had everytbing we expected, some of the food was quite nice.

  My ratings for this hotel are:

  • 5 Location
  • 5 Value
• Novotel Phuket

  Average rating: 4.9

  The room was in the 300 block and had excellent sea views, the hotel staff were friendly and helpful. The shower had great pressure and there was always hot water, the buffet breakfast was awesome.

  My ratings for this hotel are:

  • 5 Location
  • 5 Rooms
  • 5 Value

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