Novotel Hamburg City Alster  4 stars

Luebecker Strasse 3, Hamburg, Germany, 22087  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Well kitted out rooms - Good breakfasts - Dodgy neighbourhood
  • Convenient to the downtown - Great rooms - Solid value
  • Right next to a u-bahn station - Rooms were modern - Nice steam room
  • Capable personnel - Hotel very nicely designed - Food very good
  • Location is good - Meeting rooms + catering nice - Nice health club
 Free Wi-Fi

Free Wi-Fi in rooms


Paid parking


24-hour reception


Early check-in/-out


Fitness center

 Spa and relaxation

Turkish bath

Steam room

Steam bath


In-room breakfast





The four-star Hotel Novotel Hamburg City Alster is situated in the heart of the Hanseatic city of Hamburg between the rivers Elbe and Alster.

This contemporary urban property features state-of-the-art business and leisure facilities.

The spacious and comfortable rooms 210 guest rooms and suites provide DVD player and coffee making facilities.

There are two stylish dining venues, including the Thyme restaurant and the Alster Lounge.

The conference center offers professional business technology, photocopying facilities, natural light and Wi-Fi internet access. The elegant seven meeting venues can accommodate up to 220 people.

Guests may unwind at the fitness area with sauna, hammam and steam bath, and indoor playground for children.

Number of rooms   210.

City Center Hamburg - 1.4 mi
Airports Hamburg Airport (HAM) - 5.2 mi, Finkenwerder (XFW) - 7.9 mi
Train Stations Hamburg Central Bus Station - 4000 ft, Hamburg Central Station - 4300 ft
Underground stations Lübecker Straße underground station - 1000 ft, Lohmühlenstraße underground station - 1400 ft
Restaurants Pho Duc - 1500 ft, Schweinske Hohenfelde - 1700 ft
Beaches Grand Strand - 3800 ft


The hotel provides non-smoking rooms.

Standard Rooms comprise work desk and separate WC.

Superior Rooms are equipped with modern décor and full bathroom with bathrobe.

Suites are completed with a living room and Hi-Fi system.

Dining options

The Thyme restaurant features stylish décor and the light colors to enjoy reined Mediterranean specialties and regional delicacies from 6.30am to 11pm.

The Alster Lounge serves a perfect selection of hot and cold snacks and a variety of beverages, accompanied by international sporting events and soothing music from 10am till 1am.

You can start your day with a american breakfast, which costs EUR 20 per person per night. 

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General information



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  • Free Wi-Fi
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Wireless internet is available in the entire hotel for free.

Guest Parking

public hotel parking is possible on site and the rate is EUR 17 per day.

  • Room service
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Shoe shine service
  • Wake up service
Dining facilities
  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
Meeting facilities
  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying
Children's facilities
  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Video games
  • Kids club
Leisure facilities
  • Indoor heated swimming pool
  • Casino
  • Fitness center
  • Spa center
  • Turkish bath
  • Steam room
  • Sauna
  • Television in lobby
Room facilities
  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror
  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Lighted makeup mirror
Kitchen facilities
  • Mini-fridge
  • Cable/Satellite television
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock



from  3 pm


until  11 am

Children and extra beds
  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 2. 
  • Maximum capacity of cribs in a room is 1. 

Pets are allowed on request.

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The hotel provides non-smoking rooms.

Standard Rooms comprise work desk and separate WC.

Superior Rooms are equipped with modern décor and full bathroom with bathrobe.

Suites are completed with a living room and Hi-Fi system.

Standard Room
Check Prices
Novotel Hamburg City Alster Standard Room
Novotel Hamburg City Alster Standard Room
Novotel Hamburg City Alster Standard Room Standard
Novotel Hamburg City Alster Standard Room Standard
Novotel Hamburg City Alster Standard Room
Bed type: Double Bed or Twin beds or 2 Single beds
Size: 270 sq. feet

Choose comfort and space! The standard room is a great example of what Novotel is all about. It comes with a cozy sleeping zone, work desk with WLAN or high-speed internet, mini-bar, and separate bathroom with all modern facilities.

Room facilities
    Superior Room
    Check Prices
    Novotel Hamburg City Alster Superior Room
    Novotel Hamburg City Alster Superior Room
    Novotel Hamburg City Alster Superior Room Superior
    Novotel Hamburg City Alster Superior Room
    Bed type: Double Bed or Double or Twin beds or 1 King Size bed and 1 Sofa bed
    Size: 270 sq. feet

    Enjoy work and quietness! The superior room mixes modern decor, ergonomic comfort and high-end facilities: sleeping zone, work desk, seating area, mini-bar and room service free of charge, EUR5 discount on WLAN or high-speed internet and separate bathroom with shower and bathtub.

    Room facilities
      Check Prices
      Novotel Hamburg City Alster Suite
      Novotel Hamburg City Alster Suite
      Novotel Hamburg City Alster Suite

      An unforgettable experience! Large, well-designed, the suite includes a bedroom and a living room. It offers unbeatable facilities: mini-bar and room service free of charge, EUR 5 discount on WLAN or high-speed internet, tea/coffee, bathrobe, hi-fi system.

      Novotel Hamburg City Alster LocationWhat's nearby

      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Popular areas
      • Alsterschwimmhalle
        700 ft
      • Münzviertel dirstrict
        4300 ft
      • Hühnerposten events location
        4600 ft
      Places of interest
      • 2300 ft
      • Tiefbunker Steintorwall
        4600 ft
      • Kennedybrücke
        1.1 mi
      Train stations
      • Hamburg Central Bus Station
        3700 ft
      • Hamburg Central Station
        4000 ft
      Shopping areas
      • Mundsberg centre
        4000 ft
      • Housesound of Hamburg
        3700 ft
      Monuments and Landmarks
      • Saint Gertrud Kirche
        3000 ft
      • Museum für Kunst und Gewerbe
        4000 ft
      • Hamburger Kunsthalle
        5000 ft
      • Levantehaus
        1.0 mi
      Arboretum, Green spaces, Zoos
      • Schafsherde
        5000 ft
      • German Playhouse
        4000 ft
      • Ernst Deutsch Theater
        4000 ft
      • Das Schauspielhaus
        4000 ft
      • UCI Kinowelt Mundsburg
        4300 ft
      Underground stations
      • Lübecker Straße underground station
        700 ft
      • Lohmühlenstraße underground station
        1000 ft
      • Uhlandstraße underground station
        2000 ft
      • Berliner Tor underground station
        2000 ft
      • Wartenau underground station
        3000 ft
      • Mundsburg underground station
        3700 ft
      • Burgstraße underground station
        3700 ft
      • Hauptbahnhof Süd underground station
        4300 ft
      • Steinstraße underground station
        1.0 mi
      • Mönckebergstraße underground station
        1.1 mi

      Local Attractions

      • St. Pauli
        1.0 mi
      • Aussenalster
        1.1 mi
      • Chile House
        1.2 mi
        Buchardspl., Hamburg
      • Chocoversum
        1.2 mi
        Messberg 1, Hamburg
      • Dialog im Dunkeln
        1.3 mi
        Alter Wandrahm 4, Hamburg

      Near the hotel

      • Innenalster
        3100 ft
      • Grand Strand
        3800 ft
        Myrtle Beach, SC
      • Kunst und Gewerbe Museum
        4300 ft
        Steintorplatz, Hamburg
      • Reeperbahn
        4500 ft
        Reeperbahn, Hamburg
      • Hamburger Kunsthalle
        5000 ft
        Glockengiesserwall, Hamburg

      Restaurants Nearby

      • Pho Duc

        58% likes this, based on 28 reviews

        1500 ft
        Steindamm 103

        Phone: 040 63677400

      • Schweinske Hohenfelde

        85% likes this, based on 45 reviews

        1700 ft
        Luebecker Str. 84

        Phone: +49 040 / 250 77 75

      • La Serenissima

        82% likes this, based on 39 reviews

        2000 ft
        Ifflandstrasse 92

        Phone: 040 / 220 49 08

      • Blue Marlin

        73% likes this, based on 37 reviews

        2100 ft
        Graumannsweg 10

        Phone: +49 4022806400

      • Cita Rasa

        65% likes this, based on 12 reviews

        2100 ft
        Steindamm 71

        Phone: +49 40 71001404

      Getting there.

      Hamburg Airport is about 12.3km from the hotel.

      Head east, turn left toward Kniep, take the first right onto Kniep, take the first left onto Schillingswisch, turn right onto Holtkoppel, continue onto Wittekopsweg, turn right onto Langenhorner Chaussee, take the first right onto Flughafen Strasse, continue straight to stay on Flughafen Strasse, turn left to merge onto Zeppelin Strasse, take right onto Maienweg, turn left onto Hindenburg Strasse, continue onto Borgweg, turn left onto Barmbeker Strasse/B5, continue to follow B5, continue onto Schurbeker Strasse, follow onto Kuhmuhle, continue onto Muhlendamm and turn right onto Lubecker Strasse.

      Novotel Hamburg City Alster Reviews

      Guest reviews are submitted by our customers after their stay at Novotel Hamburg City Alster

      Average guest rating

      out of 10
      Based on 574 reviews

      Rating by category:


      Individual guest reviews

      • Family with children

        Hotel is nice, modern, clean and quite. Staff is fine and responsive. Breakfast is very good with an appreciable choice of meals. Nearly located swimming pool and a slide (actually there were 3 inner and 1 outer pool) is enjoyable for kids. It is nice to make an evening tea or coffee on a teapot found at a mini-bar. Safe-box in a room let us be safe about our passports etc. Hotel is located next to underground U-Bahn station - it's very appreciable when you travel with kids w/o a car.

        • Average rating
      • Single

        location and public transport available at short distance.

        • Average rating
      • Family with children

        good quality, clean rooms, with convenience of the underground entrance outside the front door. an easy 10 min walk to great restaurant street. Easy access.

        booked a family room, checked in with kids with us, went to the room and it was a single double bed. Rang reception and was moved to a family room. Expected more in gym/spa facilities - quite small.

        • Average rating
      • Family with children

        breakfast/dinner area was great - so were staff Parking garage useful

        Guy on the front desk had the personality of a dead fish

        • Average rating
      • Single

        Clean and comfortable room. Good breakfast.

        Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.

        • Average rating
      • Group of friends

        Very helpful staff

        1. Free internet access, 2. The door at the corner in 1st and 2nd floor can be opened from inside (corridor) and connot be opened from outside (stairway). This is a trap for customer. need to be rectified

        • Average rating
      • Couple

        We had absolutely no connection of WiFi in our room, although we had to pay for it. IN the end I had to connect my Laptop via the (much too short) network cable on the wall, while neither my smartphone nor my girlfriend's phone could get to connect to WiFi. Shame.

        • Average rating
      • Family with children

        Good sized room for parents and 14 year old. Comfortable bed. Friendly, helpful man on reception.

        Only 2 slow elevators.

        • Average rating
      • Group of friends

        Conveniently located to reach Trade Center by Metro.

        • Average rating
      • Family with children

        The place needsmore than one computer for internet access

        • Average rating
      • Family with children

        Very close to the center, perfect breakfast menu.. Nice spa

        They charge for the internet,

        • Average rating
      • Family with children

        very family friendly hotel. we stayed with our 13month old daughter and was very nice.

        Food at the restaurant

        • Average rating
      • Family with children

        The subway station is just across the street and in 10 minutes time you are in the City.

        • Average rating
      • Older travelers

        It was comfortable and the price was right, good facilities and the staff were very helpful & plesant.

        Location was just ok, would have preferred to have been nearer the centre of the City and shopping.

        • Average rating
      • Family with children

        Our stay has been very confortable, it was very esay to reach center city by metro there is a station a few meters from the hotel

        I think that WiFi it should be free, today it´s a basic service.

        • Average rating
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      Why book with us?

      Low prices
      Enjoy our best price guarantee and special offers.
      Free cancellations
      Usually cancellations can be made free of charge close to your arrival date (check policies).
      Guaranteed room
      You get instant confirmation directly from the hotel's reservation database.

      Hotel Awards

      GermanHOTEL AWARDSRecommendedHamburgNovotel Hamburg City Alster

      According to guest reviews, the hotel has been rated asBest Spa Hotels in Germany

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