Novotel Hamburg City Alster  4 stars

Luebecker Strasse 3, Hamburg, Germany, 22087  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Well kitted out rooms - Good breakfasts - Dodgy neighbourhood
  • Convenient to the downtown - Great rooms - Solid value
  • Right next to a u-bahn station - Rooms were modern - Nice steam room
  • Capable personnel - Hotel very nicely designed - Food very good
  • Location is good - Meeting rooms + catering nice - Nice health club

Overview

The four-star Hotel Novotel Hamburg City Alster is situated in the heart of the Hanseatic city of Hamburg between the rivers Elbe and Alster.

This contemporary urban property features state-of-the-art business and leisure facilities.

The spacious and comfortable rooms 210 guest rooms and suites provide DVD player and coffee making facilities.

There are two stylish dining venues, including the Thyme restaurant and the Alster Lounge.

The conference center offers professional business technology, photocopying facilities, natural light and Wi-Fi internet access. The elegant seven meeting venues can accommodate up to 220 people.

Guests may unwind at the fitness area with sauna, hammam and steam bath, and indoor playground for children.

Number of rooms   210.

Placed in the business and shopping area of Hamburg, close to the underground station, the Erotic Art Museum, St Michaelis Kirche, the Hagenbecks Tierpark, the Hamburger Dom Amusement Park and Alster Lake – within 10 minutes from the property.

Distance to:

  • City Center - 2.3km
  • Airport: Hamburg Airport - 8.4km, Finkenwerder - 12.7km
  • Train Station: Hamburg Central Bus Station - 1.2km, Hamburg Central Station - 1.3km
  • Underground station: Lübecker Straße underground station - 300 m, Lohmühlenstraße underground station - 400 m

Rooms

The hotel provides non-smoking rooms.

Standard Rooms comprise work desk and separate WC.

Superior Rooms are equipped with modern décor and full bathroom with bathrobe.

Suites are completed with a living room and Hi-Fi system.

Dining options

The Thyme restaurant features stylish décor and the light colors to enjoy reined Mediterranean specialties and regional delicacies from 6.30am to 11pm.

The Alster Lounge serves a perfect selection of hot and cold snacks and a variety of beverages, accompanied by international sporting events and soothing music from 10am till 1am.

You can start your day with a american breakfast, which costs EUR 20 per person per night. 

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Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of EUR 15 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 2. 
  • Maximum capacity of baby cots in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking (fee required)
  • Pets allowed
  • Currency exchange
  • Elevator
  • Luggage storage
  • Newspapers/magazines
  • 24-Hour Front Desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Public hotel parking is possible on site and the rate is EUR 17 per day.

Activities
  • Spa & wellness center
Services
  • Dry cleaning
  • Laundry
Dining facilities
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Children's facilities
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Sauna
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Room service
  • Heating
  • Ironing facilities
  • In-room safe

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The hotel provides non-smoking rooms.

Standard Rooms comprise work desk and separate WC.

Superior Rooms are equipped with modern décor and full bathroom with bathrobe.

Suites are completed with a living room and Hi-Fi system.

Standard Room
Check Prices
Novotel Hamburg City Alster Standard Room
Novotel Hamburg City Alster Standard Room
Novotel Hamburg City Alster Standard Room Standard
Novotel Hamburg City Alster Standard Room Standard
Novotel Hamburg City Alster Standard Room
Bed type: Double Bed or Twin Beds or Two Single Beds

Choose comfort and space! The standard room is a great example of what Novotel is all about. It comes with a cozy sleeping zone, work desk with WLAN or high-speed internet, mini-bar, and separate bathroom with all modern facilities.

Room facilities
    Superior Room
    Check Prices
    Novotel Hamburg City Alster Superior Room
    Novotel Hamburg City Alster Superior Room
    Novotel Hamburg City Alster Superior Room Superior
    Novotel Hamburg City Alster Superior Room
    Bed type: Double Bed

    Enjoy work and quietness! The superior room mixes modern decor, ergonomic comfort and high-end facilities: sleeping zone, work desk, seating area, mini-bar and room service free of charge, EUR5 discount on WLAN or high-speed internet and separate bathroom with shower and bathtub.

    Room facilities
      Suite
      Check Prices
      Novotel Hamburg City Alster Suite
      Novotel Hamburg City Alster Suite
      Novotel Hamburg City Alster Suite

      An unforgettable experience! Large, well-designed, the suite includes a bedroom and a living room. It offers unbeatable facilities: mini-bar and room service free of charge, EUR 5 discount on WLAN or high-speed internet, tea/coffee, bathrobe, hi-fi system.

      Novotel Hamburg City Alster LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground station
      • Train Stations
      • Parks
      • Attractions for Tourists
      • Museums
      • Convention Centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Popular areas
      • Alsterschwimmhalle
        200 m
      • Münzviertel dirstrict
        1.3km
      • Hühnerposten events location
        1.4km
      General
      • 700 m
      • Tiefbunker Steintorwall
        1.4km
      • Kennedybrücke
        1.7km
      Train Stations
      • Hamburg Central Bus Station
        1.1km
      • Hamburg Central Station
        1.2km
      Shopping Areas
      • Mundsberg centre
        1.2km
      Amusement
      • Housesound of Hamburg
        1.2km
      Monuments and Landmarks
      • Saint Gertrud Kirche
        900 m
      Museums
      • Museum für Kunst und Gewerbe
        1.2km
      • Hamburger Kunsthalle
        1.5km
      • Levantehaus
        1.6km
      Arboretum, green spaces, zoos
      • Schafsherde
        1.5km
      Theaters
      • Das Schauspielhaus
        1.1km
      • German Playhouse
        1.1km
      • Ernst Deutsch Theater
        1.2km
      • UCI Kinowelt Mundsburg
        1.3km
      Underground station
      • Lübecker Straße underground station
        200 m
      • Lohmühlenstraße underground station
        300 m
      • Uhlandstraße underground station
        600 m
      • Berliner Tor underground station
        600 m
      • Wartenau underground station
        900 m
      • Burgstraße underground station
        1.1km
      • Mundsburg underground station
        1.1km
      • Hauptbahnhof Süd underground station
        1.3km
      • Steinstraße underground station
        1.6km

      Local Attractions

      • St. Pauli
        1.7km
        HamburgGermany
      • Aussenalster
        1.8km
        HamburgGermany
      • Sankt Jacobi
        1.8km
        m Jacobikirchhof, Hamburg
      • St. Petri Kirche
        1.8km
        Monckebergstrasse / Bergstrasse, Hamburg
      • Chile House
        1.9km
        Buchardspl., Hamburg

      Near the hotel

      • Beatlemania Hamburg
        840 m
        Nobistor 10 22767 HamburgGermany
      • Innenalster
        930 m
        HamburgGermany
      • Grand Strand
        1.1km
        Myrtle Beach, SC
      • Zentral Omnibus Bahnhof (ZOB) Hamburg
        1.2km
        Adenauerallee 78, Hamburg
      • Kunst und Gewerbe Museum
        1.3km
        Steintorplatz, Hamburg
      • Reeperbahn
        1.3km
        Reeperbahn, Hamburg
      • Hamburger Kunsthalle
        1.5km
        Glockengiesserwall, Hamburg

      Restaurants Nearby

      • Pho Duc

        58% likes this, based on 28 reviews

        430 m
        Steindamm 103

        Phone: 040 63677400

      • Schweinske Hohenfelde

        85% likes this, based on 45 reviews

        500 m
        Luebecker Str. 84

        Phone: +49 040 / 250 77 75

      • Blue Marlin

        62% likes this, based on 45 reviews

        610 m
        Graumannsweg 10

        Phone: +49 4022806400

      • Turnhalle St. Georg

        73% likes this, based on 141 reviews
        Food: Continental

        720 m
        Lange Reihe 107

        Phone: +49 40 2800848-0

      • Da Caio im The George Hotel

        85% likes this, based on 46 reviews

        680 m
        Barcastr. 3

        Phone: +49 4089062468

      Getting there.

      Hamburg Airport is about 12.3km from the hotel.

      Head east, turn left toward Kniep, take the first right onto Kniep, take the first left onto Schillingswisch, turn right onto Holtkoppel, continue onto Wittekopsweg, turn right onto Langenhorner Chaussee, take the first right onto Flughafen Strasse, continue straight to stay on Flughafen Strasse, turn left to merge onto Zeppelin Strasse, take right onto Maienweg, turn left onto Hindenburg Strasse, continue onto Borgweg, turn left onto Barmbeker Strasse/B5, continue to follow B5, continue onto Schurbeker Strasse, follow onto Kuhmuhle, continue onto Muhlendamm and turn right onto Lubecker Strasse.

      Novotel Hamburg City Alster Reviews

      Guest reviews are submitted by our customers after their stay at Novotel Hamburg City Alster

      Average guest rating

      8.0
      out of 10
      Excellent
      Based on 188 reviews

      Rating by category:

      Location
      8.4
      Service
      7.8
      Value
      7.8
      Rooms
      8.5
      Dining
      8.3

      Individual guest reviews

      • Location was good in terms of getting to by underground and clean hotel, helpful staff, Xbox and toy area for kids near the restaurant was a lovely touch. Reception was friendly and efficient, room was wonderful. The breakfast buffet was excellent.

        Closed to the u bahn station had direct line to the center of the city.

        My rating for the hotel:

        • Average rating
          8.4
        • Location
          8
        • Rooms
          10
        • Service
          8
        • Value
          8
        • Dining
          8
      • The area was clean, in overall the hotel was very good and the staff were all very professional and attentive. The bed was comfortable, the breakfast was awesome.

        Location was just ok, the room was far to hot during the night and the bar prices were slightly high and I was never given any nibbles.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          8
        • Rooms
          7
        • Service
          9
        • Value
          8
        • Dining
          8
      • Only few stations to the central city and good location. Excellent value for money, the price was also great as well and free internet access on two computers in lobby was convenient. The staff were helpful and room was clean.

        Few more English tv channels would be reasonable.

        My rating for the hotel:

        • Average rating
          8.6
        • Location
          10
        • Rooms
          8
        • Service
          8
        • Value
          8
      • The subway station is just across the street and also in the reception area is an xbox for the kids and a computer for free internet browsing. Hotel is nice, modern, clean, the staff is courteous and polite, toilet and a big double bed. Breakfast is absolutely fantastic, was well worth the eur17 per person.

        Room key card system poor.

        My rating for the hotel:

        • Average rating
          9.0
        • Location
          7
        • Rooms
          9
        • Service
          10
        • Value
          10
      • Comfortable for quick stop, good location and free parking places around the hotel. Big for the price and design game consoles in lobby excellent breakfast nice tv. Staff is fine and responsive and rooms are spacious.

        Closed to the u bahn station had direct line to the center of the city.

        My rating for the hotel:

        • Average rating
          8.8
        • Location
          9
        • Rooms
          8
        • Service
          10
        • Value
          8
      • Near train station and city, great location. Very family friendly hotel and reasonable price. Very clean lobby and room, very helpful staff, operable windows wich is a big plus for me.

        Busy street in front and beds too hard. Only 2 slow elevators, the breakfast was expensive at 18 EUR.

        My rating for the hotel:

        • Average rating
          8.2
        • Location
          9
        • Rooms
          7
        • Service
          8
        • Value
          9
      • Plus in an ideal location, near station and we liked the service at the hotel. At a reasonable price, clean friendly free xbox in lobby for children and especially nice and helpful front desk staff. Good sized room for parents, mini bar well stocked and the breakfast was fantastic like any Novotel.

        Its just a bit noisy on the main street and there is no shopping close by, internet rates are high, tv has limited English channels, towels are small.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          7
        • Rooms
          7
        • Service
          10
        • Value
          8
      • Ideal location for all sights, near subway station and car park in the basement at an acceptable price. Very nice and modern hotel, spacious lobby, the room was clean and the window opened on to the street. Staff welcoming were excellent and tub were awesome. Breakfast was very good.

        Tv was constantly playing up, elevators were very tight and slow, sauna / spa was closed due to reconstruction.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          7
        • Rooms
          9
        • Service
          7
        • Value
          9
        • Dining
          8
      • Nice location just one step in front of the subway station, staff extremely helpful and interested in out stay, rooms are very clean and well maintained. Breakfast is complete and provides lots of healthy options.

        My rating for the hotel:

        • Average rating
          8.6
        • Location
          8
        • Rooms
          8
        • Value
          10
      • Good location and nice Hotel. Very helpful and friendly staff, clean rooms. Free coffee and great cocktail happy hour. Excellent facilities.

        My rating for the hotel:

        • Average rating
          7.8
        • Location
          8
        • Rooms
          8
        • Service
          8
        • Value
          6
        • Dining
          9
      • Location good, good, Modern Hotel and the services l received was one of the best. My room was very clean and comfortable, restaurant had nice staff nice mix of dishes on the menu.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          6
        • Rooms
          8
        • Service
          10
        • Value
          8
        • Dining
          8
      • Great location, good hotel and also the staff were very nice and very helpful. Room was clean and modern.

        My rating for the hotel:

        • Average rating
          8.6
        • Location
          8
        • Rooms
          8
        • Service
          10
        • Value
          8
      • Very convenient location, very comfortable stay and good facilities and the staff were very helpful &. The rooms, the service, the breakfast and the overall atmosphare was really excellent, bar and restaurant were nice.

        My rating for the hotel:

        • Average rating
          8.2
        • Location
          8
        • Rooms
          10
        • Service
          7
        • Value
          8
        • Dining
          8
      • Just few subway stations from the City Center, good value and staff acknowledged this and said was a known problem. Room was spacious and clean.

        My rating for the hotel:

        • Average rating
          8.6
        • Rooms
          8
        • Service
          8
        • Value
          10
      • Central location and great Hotel. Efficient and helpful staff, clean room, also the bar decent. A good breakfast buffet selection, lots of fresh products and more than enough choice, nice spa.

        My rating for the hotel:

        • Average rating
          8.8
        • Location
          8
        • Rooms
          9
        • Service
          9
        • Value
          10
        • Dining
          8
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      Hotel Awards 2014

      GermanHOTEL AWARDSRecommendedHamburgNovotel Hamburg City Alster

      According to guest reviews, the hotel has been rated asBest Spa Hotels in Germany

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