Novotel Auckland Airport  4 stars

Auckland International Airport Ray Emery Drive, Auckland, New Zealand, 2022  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The comfortable Novotel Auckland Airport is a 4-star property set next to Hunter's Plaza, Mangere Bridge (SH20) and Mount Smart Stadium.

Restaurants and bars are only a few steps from the hotel.

Fast access to Auckland International airport within 5km is provided.

Rooms

This property has 260 elegant guestrooms including Executive Double Room, Superior Double Room and Suite that are appointed with a laptop-size safe, satellite TV, a minibar, a writing desk and individual climate control. They provide bathrooms with a bathtub, complimentary toiletries and a shower.

Eat

Breakfast is served in the breakfast room each morning. International dishes are served in the gastronomic restaurant. The spacious bar serves a selection of beers.

A full breakfast is served at affordable prices. 

Work

Guests can take advantage of a meeting room, computers and internet access and make use of car rental, 24-hour room service and porter service provided on-site.

Relax

The hotel offers a jogging track, fitness classes and a gym on the premises.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

No parking available.

The staff at the hotel speaks English, Deutch, French, Spanish, Dutch.

Number of floors   11.  Number of rooms   263.

City Center Auckland - 9.6 mi
Airports Auckland International (AKL) - 2700 ft
Train Stations Britomart - 11.2 mi, - 400 ft
Bus stop - 3300 ft
Restaurants Acorn Cafe (cuisine: Coffee Shop) - 1800 ft, Jamaica blue (cuisine: Café) - 2100 ft
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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Express check-in
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Tour desk
  • Designated smoking area
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Jogging track
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Hair dryer
  • Private bathroom
Media
  • Cable TV
  • AM/FM alarm clock
  • Internet access

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • One child under the age of 16 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of NZD 60 per person per night in an extra bed. 
Pets

Pets are not allowed.

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Suite
Check Prices
Novotel Auckland Airport Suite
Novotel Auckland Airport Suite
Novotel Auckland Airport Suite
Novotel Auckland Airport Suite
Bed type: King Size bed

Double Room

Superior Double Room
Check Prices
Novotel Auckland Airport Superior Double Room
Novotel Auckland Airport Superior Double Room
Novotel Auckland Airport Superior Double Room
Novotel Auckland Airport Superior Double Room
Bed type: King Size bed or Double or Twin beds
Size: 305 sq. feet

Double Room

Room facilities
    Executive Double Room
    Check Prices
    Novotel Auckland Airport Executive Double Room
    Novotel Auckland Airport Executive Double Room
    Novotel Auckland Airport Executive Double Room
    Novotel Auckland Airport Executive Double Room
    Bed type: King Size bed or Double Bed
    Size: 305 sq. feet

    Double Room

    Room facilities

      Novotel Auckland Airport Location

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Local Attractions

      • Ambury Park
        4.2 mi
        Ambury Road, Manukau
      • Rainbow's End Theme Park
        4.8 mi
        Great South and Wiri Station Roads, Auckland Central
      • TSB Bank Wallace Arts Centre
        6.4 mi
        72 Hillsborough Rd, Auckland Central
      • One Tree Hill (Maungakiekie)
        6.8 mi
        670 Manukau Rd, Auckland Central
      • Cornwall Park
        7.3 mi
        Epsom, Auckland Central

      Near the hotel

      • Butterfly Creek
        2800 ft
        10 Tom Pearce Drive, Auckland Central

      Restaurants Nearby

      • Acorn Cafe

        56% likes this, based on 30 reviews
        Cuisine: Coffee Shop

        1800 ft
        270 George Bolt Memorial Drive

        Phone: 09 256 6518

      • Jamaica blue

        76% likes this, based on 15 reviews
        Cuisine: Café

        2100 ft
        2 Leonard Isitt Dr
      • Szimpla Gastro Bar

        81% likes this, based on 78 reviews
        Price Range: USD 13 - USD 25

        2500 ft
        2 Leonard Isitt Drive

        Phone: 6492151220

      • Butterfly Creek

        65% likes this, based on 45 reviews

        2800 ft
        Tom Pearce Drive, Mangere, Manukau

      Novotel Auckland Airport Reviews

      Guest reviews are submitted by our customers after their stay at Novotel Auckland Airport

      Average guest rating

      8.8
      out of 10
      Exceptional
      Based on 497 reviews

      Rating by category:

      Rooms
      9.4
      Value
      8.4
      Service
      9.4
      Location
      9.4
      Dining
      8.6

      Individual guest reviews

      • Family with children

        Convenience to terminal.

        Slow check-in and check-out. Having to pay on booking, rather than when staying.

        • Average rating
          7.4
      • Single

        I found this Hotel to be excellent..close to the Airport,staff very helpful,fresh tidy rooms, good Restaurant. I would recommend it, and shall stay there again next time I travel.

        • Average rating
          10.0
      • Group of friends

        The location for arriving airport passengers. Very friendly obliging staff.

        The only complaint I would have would be to the architects/designers - ie - the ridiculous door opening on the fridge which is easily able to catch your hand - - the badly designed bathroom with doors everywhere... all design errors and nothing to do with the running of the hotel or the smiling staff!

        • Average rating
          10.0
      • Single

        Had a very nice dinner, excellent service. Had to be up at 0430 to make my flight was easy as checking out and walking 20 feet to the international terminal. All other hotels in the area were around $20 cheaper but were 5km's away. Being able to walk to the terminal is more than worth the extra $$ when you dont have to stuff around getting a taxi at the crack of dawn.

        • Average rating
          10.0
      • Single

        A close walk to both terminals was great. Clean and tidy hotel at a dfair price.

        • Average rating
          10.0
      • Single

        convenience - arrived at midnight from Australia- connecting flight at 8.50 am. Extremely convenient, polite friendly service and comfortable bed.

        Room too hot- but able to adjust the sensor. Dont like the sheet over doona thing. Doona covers much nicer

        • Average rating
          9.6
      • Single

        Location, location, location! So great to just walk across to the International Terminal at 4am and have a late check in at 9pm. The room was fabulous (607), the reception staff were friendly, courteous and efficient, the bed was very comfortable, the whole experience was enjoyable. I will be telling everyone I meet to book in at Novotel! When I next fly into Auckland at an inconvenient time I will definitely be staying at Novotel. Well done!

        • Average rating
          10.0
      • Single

        The hotel staff were very welcoming and were always very responsive to my various requests. Room service was very efficient and the food of high quality. The room was well appointed with good facilities. Its closeness to Auckland Airport made it ideal for any meetings and for being able to meet guests arriving either internationally or domestically I was pleasantly surprised at the lack of noise from the Airport activites given its very close proximity. All in all it was a very pleasant experience to stay first time

        • Average rating
          8.8
      • Single

        Special Rate and close to international airport

        The rate they wanted to chareg when I first tried to book

        • Average rating
          9.2
      • Family with children

        Close proximity to the airport. Very good location since we arrived at Auckland Airport at midnight. Staff was friendly and check-in procedure was hassleless. This is one of very few hotel which allow child who shared existing bedding with no additional charges.

        Nothing to complaint as we only stayed for one night.

        • Average rating
          9.6
      • Older travelers

        Convenient for onward travel.Comfortable, clean, up to date and modern .Friendly helpful staff. In room coffee and tea, good television .

        Expensive food.

        • Average rating
          9.6
      • Family with children

        Clean and new and the only airport hotel at Auckland airport. Since a taxi costs at least twenty five dollars to go off airport or you need to wait for free shuttles this is a money and time saver if you have a transit or early flight out. Quiet rooms with views of the airport. Some great technology in the room for plugs and lights and TVs. I did miss a paper information pack as I am not a technology person and the kids had control of the tv so I wasn't able tot look much up. You can go across the road to use any of the airport facilities in the blink of an eye so if you need post office or book shop or the recently improved food hall you are a hop, skip and jump away. Music in the restaurant was good and my children loved the dark velvet uphostered round banquette for the table setting.

        It is very newly opened and still they have some things to work out. I hope they do because for locations and fit out it is fantastic. A nit, but I don't like to sign in with a red pen. Blue or black please. The lift needs a sign that says wave your card to activate for pressing the floor, met a few people who didn't realise. We weren't told on checkin in either but worked it out. Water in restaurant was off tasting - they did shut down that filter till they could work out the problem. Älternative water had lemon in it when we just wanted plain. Meals were not well executed. Main a little under accompanied and the vegetable base tasted day old and not fresh, maybe with instant potato in it? Kids meal steak was like shoe leather, and the pre cooked mash was cold and gluey, the carrots were served raw, not good for the under 3's as a chocking hazard and should be noted on the menu that they are raw. They didn't have any of the milk shake flavours and the offered chocolate which tasted like it was made from hot chocolate mix and had ice in it (not in my milkshakes please) and was served in a very tall thin very unstable glass really not suited to young kids. Huge cutlery not suitable to young hands. We ordered from the pillow menu but a search of several floors couldn't locate any pillows from the menu. Hot drink machine in the morning not working, the guy was having a go to fix it, but we couldn't wait. That said the staff were all charming in their approach if a little innefective in actually getting anything done. My only other note would be regards child friendlieness. Kids given toy gift on arrival - wasn't really age appropriate. But kind anyway. There was no bath in the room and the location of the shower lever with a rainshower faucet meant getting rather wet as a parent to shower 3 kids. The kids loved the see threw shower wall, which was still transparent even with the opaque glass slider pulled over.

        • Average rating
          9.2
      • Single

        Glass door opening into the toilet area is not ideal. No soap holder in the shower.

        • Average rating
          10.0
      • Older travelers

        The restaurant was excellent and the staff very friendly.

        We could not use the jug to boil water because they are plastic and the taste was awful, very chemical and bitter, hotels should only use s/s jugs for guest use for making coffee and tea, thanks!

        • Average rating
          7.8
      • Family with children

        Friendly Bar staff, Location, on airport. Clean big rooms.

        Being told that I had paid on arrival and asked to double check which was done, and money taken from my account, and queried the holding amount with CC company in the UK, the lady apparently told me every thing wrong, so on check out I was presented with a large bill that I had thought had been paid. The Manager was good at trying to resolve and apologised and promised to call me after querying but I haven't heard back. I was planning on booking again in 4 days time (she told me we would get an free upgrade too ) Its a real shame because this place is lovely.

        • Average rating
          9.6
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      Why book with us?

      Low prices
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      Free cancellations
      Usually cancellations can be made free of charge close to your arrival date (check policies).
      Guaranteed room
      You get instant confirmation directly from the hotel's reservation database.

      Hotel Awards 2014

      New ZealandHOTEL AWARDSHighly RecommendedAucklandNovotel Auckland Airport

      According to guest reviews, the hotel has been rated asBest Spa Hotels in New Zealand

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