This is an upgraded 4-star hotel with its excellent service and new-fashioned rooms. They provide cereals and pastries, that is reasonably priced.

Compact unit with a functional decor. Nice view and a walk-in shower and guest toiletries in the bathroom. Great choice for weekend...

Everything was good, excellent staff, fantastic location near to a beautiful park area steps away from a street of shops and restuarants. Modern and compact unit with a coffee machine. Overall a very nice stay on a business trip.

it was good value with a contemporary décor. the staff were extremely helpful all the time of my stay.

Very modern and clean rooms. Great location with many restaurants and cafes nearby. Convenient for jogging in the "Rosengarten". Close to Düsseldorf and Cologne. Affordable overnight parking.

Nothing, all great.

Breakfast price (32 euro pp) much too high

Easy , efficient , all I expect of a Novotel ..

Friendly staff. Convenient location. Spacious, clean rooms. Great breakfast. Good transport links.

The price was reasonable for the weekend we chose.

The rooms were incredibly hot. We turned down the heating but it did not help - the result: a very bad night of sleep. The carpets in the room looked dirty. The bed is not very confortable and the pillows even less. I would not really recommend the hotel.

Relaxed atmosphere. good service, well done to the staff.

Breakfast should be included in the room price. charging 16.60 euro for a basic breakfast is outrageous.

This hotel is conveniently located near Düsseldorf, making it a great base for exploring the city and the surrounding area. The tram station across the street provides easy access to Düsseldorf Center and the whole Düsseldorf area, including the airport. The hotel is also close to the main shopping street in Neuss, with many cozy restaurants and cafes nearby.

The WiFi signal in the hotel was not very strong.

Nice and clean hotel.

We stayed in superior room with my husband, but our room had 2 small beds. I asked staff to change our room, but they said they were overbooked and had no other rooms left. So what is a point of booking superior room?

Lovely rooms, quiet location but close to the centre of Neuss.

Unfortunately we arrived at about 7.30 and very wet as we were by bicycle travelling so not looking our best. the reception my husband received from the receptionist was chilly to say the least ( although he did thaw out a little later after we had showered and changed) If they dont welcome people on bicycles then they should say so on the website.

The hotel we stayed at for New Year's was fantastic! The staff were extremely welcoming and helpful, from giving us directions to recommending local restaurants. We were pleasantly surprised by the spaciousness of the rooms, which were also very clean and comfortable. The location was key, being just a short walk from the city center and easily accessible by public transportation. We especially enjoyed the delicious breakfast buffet, which offered a wide variety of options to suit all tastes.

The spotty Wi-Fi connection, which made it difficult to stay connected to the internet. However, this was a minor inconvenience that did not detract from our overall enjoyable experience at the hotel.

the location is very good and the historical city is very nice. i might stay in the future in the same hotel.