Norfolk Plaza Hotel London  3 stars

29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • Bathroom was clean - Plenty of towels - Rooms are air conditioned - Great location
  • Paddington station is about 2 blocks - Room was plain but, very clean - Area was very quiet - Felt very safe
  • Staff was pleasant - Small bar was a nice place to relax - I would highly recommend
  • Tv was very tiny - Reasonable priced place to stay - Breakfast buffet was okay
  • Toilet would not flush - Staff was friendly and accomodating - No air conditioning in summer

Overview

This three-star hotel is located in the city center near key heritage sites.

The hotel is traditional and offers Wi-Fi.

All 87 elegant rooms feature satellite TV and tea/coffee maker.

The hotel has a bar and two lounge areas.

Paddington station is a few minutes away.

Year renovated   2011.  Number of rooms   87.

The hotel is centrally located.

Distance to:

  • City Center - 3.4km
  • Airport: London City Airport - 15.9km, Northolt - 17.5km
  • Train Station: Paddington Station - 200 m, Marylebone Station - 1.0km
  • Underground station: Paddington (H&C) - 500 m, Paddington (Circle & Bakerloo) - 300 m
  • Bus stop - 1.1km

Rooms

All rooms are very cozy and include tea and coffee making facility, satellite TV and spacious beds.

Dining options

Full English Breakfast, Buffet Breakfast and Continental Breakfast - all are served in the dining room daily.

Bar is open for a drink late in the evening.

Both lounge areas are available to enjoy a cup of coffee through the day.

A full english breakfast is served at the price of GBP 7 per person per night.  The hotel offers a buffet breakfast at the price of GBP 4.50 per person per night. 

Work

The conference rooms are available.

Wi-Fi costs GBP 2 per hour.

Policies

Check-In

from  2 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free. 
  • Maximum capacity of baby cots in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Elevator
  • Gay friendly
  • 24-Hour Front Desk
  • Luggage storage
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

No parking available.

Services
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
Room facilities
  • Non-smoking rooms
  • Heating
  • In-room safe

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All rooms are very cozy and include tea and coffee making facility, satellite TV and spacious beds.

Double Room
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Norfolk Plaza Hotel Double Room
Norfolk Plaza Hotel Double Room
Norfolk Plaza Hotel Double Room
Norfolk Plaza Hotel Double Room Room Type 1
Bed type: Double Bed or Two Single Beds or Double Or Twin Beds
View: City view

Single room

Room facilities
    Triple Room
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    Norfolk Plaza Hotel Triple Room
    Norfolk Plaza Hotel Triple Room
    Norfolk Plaza Hotel Triple Room
    Bed type: Triple
    Room facilities
      Quadruple Room
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      Norfolk Plaza Hotel Quadruple Room
      Bed type: Quad

      Norfolk Plaza Hotel LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground station
      • Train Stations
      • Parks
      • Attractions for Tourists
      • Museums
      • Convention Centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      What's nearby.

      Oxford Street, a shopping area is within 25 minutes walking

      Hyde Park, the city's largest green area is a short walk away

      Marble Arch, a marble monument is within 15 minutes

      Alexander Fleming Laboratory Museum, 100 m, located at St Mary's Hospital

      Indar Pasricha Fine Arts, 400 m, specializing in fine and contemporary art

      The Reel Time, 400 m, an amusement arcade with many coin operated fruit machines and computer games

      Attractions for Tourists
      • Houses of Parliament
        200 m
      • Indar Pasricha Fine Arts
        400 m
      • Bayswater
        500 m
      • Farmilo Fiumano
        600 m
      General
      • The Windsor Castle
        500 m
      • Cleveland Square & Gardens
        600 m
      Train Stations
      • Paddington Station
        100 m
      Amusement
      • The Reel Time
        400 m
      • Quicksilver
        400 m
      Museums
      Parks
      • Mile End Park and Arts Pavilion
        400 m
      Gallery
      • The Park Gallery
        400 m
      • Light Gallery
        500 m
      • Mark Gallery
        500 m
      Underground station
      • Paddington (Circle & Bakerloo)
        200 m
      • Lancaster Gate
        400 m
      • Paddington (H&C)
        400 m
      • Edgware Road
        500 m

      Local Attractions

      • Kensington Palace
        1.6km
        The Broad Walk, London
      • London Central Mosque
        1.5km
        146 Park Road, London
      • Royal Academy of Music Museum
        1.5km
        Marylebone Road, London
      • Albert Memorial
        1.6km
        Princes Gate, London
      • Royal Albert Hall
        1.6km
        Kensington Gore, London

      Near the hotel

      • Alexander Fleming Laboratory Museum
        180 m
        St Mary's Hospital, London
      • The Drowned Man: A Hollywood Fable
        210 m
        Temple Studios, 31 London Street, W2 1DJ., London
      • Ross Nye Stables
        330 m
        8 Bathurst Mews, London
      • Hyde Park Stables
        340 m
        63 Bathurst Mews, London
      • Rolling Bridge
        340 m
        Paddington Basin, London
      • Grosvenor Victoria Casino
        500 m
        150 - 162 Edgeware Road, London
      • Paddington Waterside
        520 m
        63-65 North Wharf Road, London

      Restaurants Nearby

      • Mimos Cafe Bar

        83% likes this, based on 180 reviews
        Food: Italian

        100 m
        19 London St

        Phone: +44 20 77067175

      • San Marco Ristorante

        60% likes this, based on 147 reviews
        Food: Italian

        110 m
        10 London Street

        Phone: 020 7724 3673

      • London Street Brasserie - Paddington

        51% likes this, based on 138 reviews
        Food: International, Brasserie, British
        Price Range: USD 2 - USD 43

        110 m
        16 London Street

        Phone: 020 7706 6555

      • Connoisseurs Indian Tandoori

        Food: Indian

        90 m
        8 Norfolk Place

        Phone: +44 20 74023299

      • Sussex Arms

        66% likes this, based on 55 reviews
        Food: English

        100 m
        21 London Street

        Phone: 020 7723 1026

      Getting around.

      Paddington station is located nearby.

      Norfolk Plaza Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Norfolk Plaza Hotel

      Average guest rating

      6.0
      out of 10
      Good
      Based on 84 reviews

      Rating by category:

      Service
      5.9
      Dining
      7.4
      Value
      6.0
      Location
      7.8
      Rooms
      4.9

      Individual guest reviews

      • Its a good location and convenient for Paddoington station. Perfect for getting around London, great for the money and the staff are very friendly n helpful. Breakfast was sufficient and the breakfast room is pleasant and clean.

        The hotel overall could use a little remodelling and my bed had a very old spring mattress and I couldn't sleep.

        My rating for the hotel:

        • Average rating
          6.8
        • Location
          7
        • Rooms
          5
        • Service
          8
        • Value
          7
      • Plus good area for eating, very useful for early train runs and the hotel is in a quiet square 3min from Paddington Station. The staff are very helpful and the rooms a decent size and clean.

        Old building, phone broken and sheets stained. Breakfast was not included and was not very nice.

        My rating for the hotel:

        • Average rating
          7.2
        • Location
          7
        • Rooms
          6
        • Service
          7
        • Value
          7
        • Dining
          9
      • Location warm rooms and very convenient to Paddington Station. Good value for money and price I got I reserved by Bookinig. The staff were very helpful and complimentary instant coffee/tea and a hot pot was provided, and TV was working. The linen and towels were fresh and clean, breakfast was great.

        Old hotel, the lady at the reception was not friendly at all and the beds were a little lumpy too.

        My rating for the hotel:

        • Average rating
          5.8
        • Location
          6
        • Rooms
          6
        • Service
          4
        • Value
          7
      • Its location is pretty good and just 2 minutes to the Paddington railway and tube station. The hotel is always kept lovely and clean, reception look presentable, booked on the Internet is definetly cheaper and easier.

        This place is horrible, dirty, no hot water for shower, staff are rude and the rooms are small and old fashioned.

        My rating for the hotel:

        • Average rating
          5.8
        • Location
          7
        • Rooms
          7
        • Service
          3
        • Value
          6
      • Good location in London, near Paddington Station and the position of the hotel was perfect for travelling into the heart of the city. The price was very reasonable, the lobby was nice and also the staff were helpful and friendly. Beds were very comfortable, the sheets were clean and the buffet breakfast was varied and well presented.

        My room was changed to 111, this room had a broken washing machine for a view and the place just felt dirty and smelt weird. The bathroom was extremely cramped, mattresses were definitely old as you could feel the coils.

        My rating for the hotel:

        • Average rating
          5.6
        • Location
          5
        • Rooms
          5
        • Service
          7
        • Value
          5
      • Very good location and lovely hotel. Concierge staff very helpful, big room and some very nice bars on the square. Towels changed daily.

        The bed cover was old.

        My rating for the hotel:

        • Average rating
          6.2
        • Location
          5
        • Rooms
          6
        • Service
          6
        • Value
          8
      • Excellent location for exploring London and nice hotel. All staff very helpful and informative, powerful shower, only good thing, the sheets were clean.

        Kettle in room broken.

        My rating for the hotel:

        • Average rating
          8.2
        • Location
          8
        • Rooms
          6
        • Service
          9
        • Value
          10
      • Perfectly decent for the area, clean hotel and great for the price. Lobby looks really good, staff were nice and the room and breakfast was acceptable.

        No hot water no heating.

        My rating for the hotel:

        • Average rating
          7.8
        • Location
          10
        • Rooms
          6
        • Service
          8
        • Value
          7
      • The location is perfect and the Worst Hotel I Have Ever Stayed In.

        The staff were less than enthusiastic and the room was extremely dirty and smelly.

        My rating for the hotel:

        • Average rating
          6.2
        • Location
          10
        • Rooms
          5
        • Service
          8
        • Value
          2
      • Other choices near Paddington Station have to be better, view is fabulous and the facilities of this hotel are very good and the location is excellent.

        The staff have a i know all attitude is very annoying and room is untidy.

        My rating for the hotel:

        • Average rating
          6.8
        • Location
          10
        • Rooms
          2
        • Service
          7
        • Value
          8
      • Very nice accomadations nearby Paddington Station and location was good. The view was of other hotels rears and not at all attractive, staff were helpful. The room was clean and breakfast was sufficient.

        The windows were not secure.

        My rating for the hotel:

        • Average rating
          5.8
        • Location
          7
        • Rooms
          5
        • Service
          7
        • Value
          4
      • Good pub over the road and 2 mins from Paddington Station, in pleasant surroundings, this hotel met our needs very well. The staff were extremely helpful and room was clean. The breakfast was fine.

        Tv and furniture very old, pillows awful.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          8
        • Rooms
          5
        • Service
          8
        • Value
          10
        • Dining
          9
      • Only 2 blocks from Paddington Station and as i needed to make an early train, location is excellent, great setting shame about fabric of hotel.

        Staff were rude, the room was very old.

        My rating for the hotel:

        • Average rating
          6.0
        • Location
          8
        • Rooms
          4
        • Service
          4
        • Value
          8
      • The bus line is just a block away, location is excellent and hotel would be acceptable for students on a budget. The breakfast is good enough.

        The staff were impatient explaining things and room was small. The elevator was old.

        My rating for the hotel:

        • Average rating
          7.2
        • Location
          8
        • Rooms
          8
        • Service
          7
        • Value
          8
        • Dining
          5
      • Convenient for train station and location is good. Most hotels in the Paddington area include a buffet, the front staff are very friendly.

        The lobby was lovely and not representative of the ground floor rooms, the bathroom fittings were old and outdated,the sink bath and tiles were cracked. Spots on all blankets and sheets, floor coverings not kept clean.

        My rating for the hotel:

        • Average rating
          5.8
        • Location
          5
        • Rooms
          3
        • Service
          8
        • Value
          7
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      Hotel Awards 2014

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated asBest Design Hotels in United Kingdom

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