Great breakfast buffet, comfortable rooms, convenient parking, and friendly staff.

Felt like home, nothing too much trouble.

The Hotel is close to the highway and not far from the centre.

Room was very nice. Very clean, and the staff was very helpful.

Restaurant was closed except for breakfast (Italian holiday, bad timing on my part). No place to eat very close by. Not in the best part of town if you have to walk anywhere.

Clean and comfortable rooms with modern amenities. We were impressed by the delicious breakfast buffet. The location was convenient for our trip. we would recommend this hotel.

Nice and pleasant employees helped us a lot. Enjoyed our rooms with essential facilities.

Favourable location - within a walking distance of everywhere we needed. Our triple room was equipped with nice espresso coffee machine, wonderful interior plus the shower.

Was all great.

I always come back here because it has everything I need - Wi-Fi, free parking, luggage storage, 24-hour reception and security. The staff even helped with a late check out once. Can't wait to come back for New Year!

It was right at the heart of the city and staffs were generally alright even though most could not speak good English language.

I found lots of misrepresentation regarding the hotel which could necessitate grounds for successful legal claims against the management of the hotel. Available facilities of the hotel should be correctly represented to prospective customers rather than misinforming customers with wrong inducements.

had really good stay for a vicenza visit, the staff were attentive, location was magnificent in downtown. i had the standard double room which was reasonably large with wonderful interior. i really enjoyed the hotel overall.

Staff was very helpful and pleasant. Rooms were clean in all areas. Breakfast was pleasant and comfortable bed was VERY comfortable.

None.

Nice rooms, good location, good service

I did not know how to use free internet. They shoud charge 1 eur more and make this comfortable.

The WiFi signal was very weak in my room, with lots of interruptions.

The hotel is situated in an area without any nearby attractions, far from the train station. The room was decent, but the bathroom facilities were outdated. The breakfast was average, with little variety and a broken coffee machine. However, the staff was friendly and accommodating, providing great service.

The air conditioning was not working properly.

clear, pleasant and quite hotel even it´s situated near the rush avenue, kind and helpfull stuff, women on reception gained a good knowledge of foreign languages especially English, rich continental breakfast with a wide choice of different kind of food

expensive and slow-working WiFi on rooms, free internet for 30 mins just in lobby, no opportunity to choose a full or half-board, expensive restaurant with mainly a special Italian food

staff were nice

Need to include wifi in price having to pay extra for that was not good.