Nh Ciudad De Zaragoza

Well situated and the Hotels location in the middle of the action was fabulous.

Second time round was 12 months later in May 2006 and the Hotels location in the middle of the action was fabulous.

The location was very central and staff were friendly and helpful.

The hotel has a two storey underground car park.

The room was clean and beds okay, but there was a real lack of amenities in the room--like kleenex--and this was supposed to be a top of the line room!

On the return leg we stayed here , turning up at the last minute and got the last room available in the hotel.

The view out of the room was into a central atrium but it was quiet, despite a wedding going on down stairs we slept fine.

The room reservation was made in November 2007.

We were told on arrival that the nice rooms with views had been given to people who had "walked in off the street" that evening.

Rates are cheap - check out the official site as is cheaper the lead name is under 25 and breakfast did not open 0800 is great for the hotel.

Reception was helpful and the staff spoke English.

However, when we arrived, the front desk staff said they "did not think we were coming.

The staff were not friendly or helpful, and there was a lack of basic customer service training.

The hotel was very central, reception was helpful.

Use the bus stop outside the reception to park/ Check in and then you can drive straight into the car park without reversing or going around the block.

This was after I had also phoned them 3 times earlier in the week to confirm our reservation, which was already paid for.

On the whole the hotel is great , clean fresh rooms, car parking at little cost and on the primary routes in and out of town yet remains quiet.

The room was next to the elevator and stairs, a bit on the small side but otherwise clean and newish.

Rooms are very clean, and rates are cheap - check out the official site as it is cheaper if the lead name is under 25.