Terrific place with WELCOMING staff with excellent service from all staff.

Extraordinary traditional hotel with decent garden views. Great and incredible location in a very good area, easy to get anywhere. And close enough to Shibuya for shopping/ dining as well as the underground/metro and local eateries.

High quality building, marvellous location near the cafe over looking the waterfall, local restaurants which are reasonably priced and Ginza and the palace on one side. A 4-6 minute walking distance from The Main Shopping Arcade and 500 metres from Kioizaka.

Everything was superb, including extremely polite and superfriendly staff with excellent service from all staff.

It was a such great stay on a business trip.

Good value, comparing with other options. Very tasty breakfast option with spectacular views, hot western style dishes and also Western options. Incredible, favourable location in Tokyo, so close to Japan and Tokyo and Very close to the subway.

Free soft drinks and tea and fruit.

The hotel has fantastic location and incredibly polite staff with excellent service from all staff.

The hotel is conveniently located in the Akasaka neighborhood, making it easy to access popular shopping and dining destinations like Shibuya and Roppongi. The beautiful 400-year-old garden surrounding the hotel adds a touch of tranquility to your stay, with its picturesque views of little red painted bridges and big koi carp in the waters. The rooms are well-appointed, with comfortable beds, clean bathrooms, and full-length mirrors in the wardrobes. The breakfast buffet offers a wide variety of delicious options, and the view from the dining room is stunning.

The hotel's room temperature can be quite warm, as some guests have mentioned the lack of air conditioning.

I had a savoury and large breakfast with amazing views and also Asian tastes. Got the same newly remodelled and generous sized room with amazing views booked online, truly enjoyed that. The location was good and unbeatable, close to a bus stop and easy to find. The area was large wooded, a comfortable base for me.

though a little outdated, there's still nothing missing. located right next to the metro... park is a dream.

finding the reception desk is a little cumbersome

Rooms communicating with children

No double bed for the parents. Huge hotel. Very impersonal.

Unique brand-new hotel, captivating views, marvellous location pretty close to the Akasaka district. Reasonably priced tea and fruit for continental breakfast. Exceptionally comfortable beds, recently refurbished rooms. Nice pool, parking on site. Free Wi-Fi provided in the venue. Location not far from clothing, train station, and Ginza or Tokyo Station.

The location was amazing and magnificent, just off an artificial waterfall, and shops within easy walking distance. I was offered a room with breathtaking views on the horizon. A TV area, a well-stocked mini bar, and floor to ceiling windows were there too.

Spacious upgraded corner room on a high floor with a great view. Well-equipped international hotel with expected service. Free soft drinks in minibar. Stylish Garden Cafe with beautiful garden view.