We had a fantastic stay at Napolitano Apart! The location was perfect for exploring the city, with just a short stroll to the city center. The room was spacious, clean, and had breathtaking views of Banos. The breakfast was delicious and made with fresh ingredients. The staff were friendly and helpful, providing us with information about local tours and even assisting us with our Spanish homework. I highly recommend this hotel for a wonderful stay in Banos!

The hotel is excellent value for money, providing a great mid-range property at a budget price. The rooms are spacious and well-equipped with a kitchen and refrigerator, perfect for those who prefer to prepare their own meals. The hotel's location is ideal, being very close to the city center and offering great views of the waterfall.

All aspects of our stay at this hotel were satisfactory.

I recently stayed at a hotel in a charming town in Ecuador, where I had a truly pleasant experience. The location was ideal; being very close to the city center allowed me to easily explore the lovely town of Baños. Within a short walk, I discovered some fantastic restaurants, giving me plenty of dining options. Additionally, the hotel offered breathtaking views of the nearby waterfall, creating a peaceful and picturesque atmosphere. What impressed me most was the well-equipped rooms with a kitchenette, allowing me to prepare my own meals and enjoy a cozy stay. The friendly and attentive staff added to my positive experience, always there to assist me with any requests. Lastly, the breakfast served was delicious, with a special mention to the refreshing pineapple juice that my whole group loved. I highly recommend this hotel for its great location, comfortable rooms, and excellent service.

Nothing to complain about; my stay was great!

During my Xmas holiday stay, I enjoyed the spacious and clean room with a beautiful view of the mountains and waterfalls from the windows. The breakfast was tasty, with a good variety of fresh fruits, bread, and juice. The hotel is located close to the city center and near popular cafes.

The directions to find the hotel were unclear and it took some effort to locate it. the staff was not very friendly or helpful with recommendations for nearby activities or sightseeing.

I had a truly wonderful stay at this hotel! the location was perfect - it was very close to the city center and within walking distance of the lovely town of Baños. I loved that it was also close to the avenue of waterfalls, which made exploring the area incredibly convenient. Secondly, the rooms were great, with the added convenience of a kitchen and refrigerator. The views of the waterfall from the room were absolutely stunning. Lastly, the breakfast served was delicious and provided a great start to the day. I also appreciated the attention to detail and the friendly staff who made me feel right at home.

All was fantastic, nothing to complain about.

The hotel’s location was convenient and close to everything - a maximum of 10 minutes’ walk to the town, which had a lot of restaurants and attractions nearby. The room was spacious and had a private bathroom. Service was good and the breakfast was quite nice.

One of the staff members was quite rude and refused to honor the amenities included in the rate, making our stay quite unpleasant.

Friendly staff, clean and comfortable rooms, beautiful outdoor space, nice pool and jacuzzi, conveniently located near town center.

Nothing, all good.

Enjoyed my Easter stay, comfortable rooms with great views of the surrounding mountains. Staff was very accommodating and helpful with arranging tours and transportation. Breakfast was delicious with fresh fruit and eggs cooked to order.

Had some issues with the hot water not being consistently hot and the Wi-Fi was spotty at times. However, overall it was a pleasant stay and I would recommend this hotel to others looking for a comfortable and welcoming option in the area.

We had a great stay at this hotel. The friendly staff went out of their way to accommodate us and the hotel facilities were clean and comfortable. The location was perfect, as it was a short 5-10 minute walk to the center of town where we found many great restaurants to choose from. The breakfast served was tasty and had a good selection of fruits, eggs, breads, coffee and juice.

Nothing it was perfect.