Nairobi Serena Hotel  5 stars

Kenyatta Avenue, Nairobi, Kenya, 00100  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This location is a great place for those traveling in Kenya. It's peaceful and the rooms are beautiful and lavish. The staff and service are absolutely amazing, the spa is nice and has great massages, and the pool was praised. The Mandhari restaurant is splendid and there's internet in the rooms.

Overview

Ideally placed in the central part of Kenya's thriving capital city, the elegantly sophisticated Nairobi Serena Hotel is a member of the Leading Hotels of the World group. The hotel opens an oasis of serenity in the middle of one of Africa's most vibrant capital cities. Its historic building borders Masia Mara National Park, green Uhuru Park and the Kenyan Parliament that are just a five minute walk away as well as other major venues and sites.

Decorated in a pan-African theme featuring art and inspiration from Ethiopia, the Maghreb, West Africa and East Africa, the hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces, and the exclusive Maisha health club and full-service spa for leisure time.

All spacious and elegant guestrooms come fully decorated in a fusion of international and pan-African style.

The Nairobi Serena Hotel offers its Mandhari fine-dining restaurant, which is rated as one of the Kenya's finest, a cocktail lounge, a private dining area, a charming outdoor terrace and live piano music nightly while the territory also comprises a selection of bars, coffee shops and café areas, both inside and out.

The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district and other important sites.

Year renovated   2007.  Number of rooms   183.

City Center Nairobi - 400 ft
Airports Wilson (WIL) - 2.7 mi, Jomo Kenyatta International (NBO) - 8.0 mi
Restaurants Artcaffe (cuisine: European) - 100 ft, Osteria Gigiri (cuisine: Italian) - 100 ft
Parks Central Park - 1100 ft, American Embassy Memorial Garden - 2000 ft

Rooms

The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Dining options

The Nairobi Serena Hotel offers Mandhari fine-dining restaurant, which is rated as one of the Kenya’s finest, and features a magnificent soapstone fresco, a cocktail lounge, a private dining area, and charming outdoor terrace and lives piano music nightly. It is located on the first floor, overlooking the pool, and presents the excellence of its seasonally inspired menu and extensive wine cellars.

The Moroccan-styled café Maghreb is known for its internationally-themed buffet breakfast and lunch, a Kenyan Lunch every Thursday, a special seafood night every Friday, fresh Indian Ocean seafood and also features a table d'hôte dinner menu and 24-hour brasserie service.

The modern Pool Terrace presents the stylish Pool bar, offering a wide range of wines, beers, cocktails, juices, teas and coffees, and snacks throughout the day.

The Ethiopian-inspired Aksum Bar offers a wide range of drinks and bar snacks, and features a garden terrace and is the venue for a series of musical evenings with live bands most evenings, live jazz on Thursdays, and live Salsa music and dance on Saturdays.

Work

The Nairobi Serena Hotel offers a wide choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise at a world-class conference centre comprising the Allamanda and Frangipani function rooms, the Amani room, the Hibiscus, Canna and Lantana rooms, each with their own break-out spaces. Business area features PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector and screen, podium, white boards and flip charts and markers, Wi-Fi connectivity. All delegates will be provided with pads, pens and pencils and mineral water, modern, modular events furniture, which can be tailored to particular specifications.

Leisure

The hotel’s fully-equipped spacious and state-of-the-art Maisha health club and spa is one of Nairobi's finest and features a 25m heated outdoor pool with sun-deck and café service, jacuzzi, steam room, sauna, juice bar and sun-deck, modern gymnasium with both cardio and isotonic machines, aerobic studio offering class and workout sessions in cardiovascular, kick-boxing, dance, salsa, step aerobics, yoga, spinning, four treatment rooms with massage service, facials, body brushing and scrub, aromatherapy, reflexology, manicure and pedicure.

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Free transportation
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Barber/Beauty Shop
  • Hairdresser
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Free Private hotel parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Medical Facilities Service
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Jacuzzi
  • Shiatsu massage
Room view
  • Garden view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Mini bar
  • Balcony
  • Connecting rooms
  • Terrace
  • Mirror
Living Area
  • Ergonomic chair
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Bathroom telephone
  • Slippers
Kitchen facilities
  • Refrigerator
Media
  • Cable TV
  • Satellite TV
  • Analog data port
  • AM/FM alarm clock
  • Telephone
  • Internet access
  • DVD player
  • Direct dial telephone
Room decor
  • Soundproofed windows

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • One child may stay at the price of 50 % of the room stay per person per night in an extra bed. 
  • One child may stay at the price of 75 % of the room stay per person per night in an extra bed. 
Pets

Pets are not allowed.

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The hotel’s rooms are elegantly decorated in a fusion of international and pan-African style and feature air-conditioning, two telephones with international direct-dial and voice-mail, WI-FI and hard-wire connection, mini-bar, digital safe, tea and coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident's lounge, laundry, valet and shoe-shine. The hotel houses deluxe rooms with separate walk in shower, bathtub glazed windows, either garden view or city view rooms available, superior rooms with a private veranda, executive suites with six open-plan suites, each of which feature an extended seating area with couches and work-space, and a veranda, business suites with a separate bedroom, a sitting room with work-space, a dining area with table, a veranda, and a guest washroom, garden suites with a spacious room, which extends into a sitting room, the sitting room with a private garden patio, a charming outdoor pergola with a table, a water feature and a sun-lounging area, the terrace with a gate, the bataleur suite with a spacious ensuite bedroom and a separate sitting room with integrated work-space, the state suite with a spacious master bedroom with ensuite luxury bathroom and dressing area, an extensive drawing room with plasma TV, audio centre and integrated work-space, a private dining room and kitchen, a bar, entrance lobby and guest washroom.

Theme Suite
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Nairobi Serena Hotel Theme Suite
Nairobi Serena Hotel Theme Suite
Nairobi Serena Hotel Theme Suite
Bed type: King Size Bed
Size: 715 sq. feet
View: City view, Garden view
Room facilities
    Double Room
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    Nairobi Serena Hotel Double Room
    Nairobi Serena Hotel Double Room
    Nairobi Serena Hotel Double Room
    Nairobi Serena Hotel Double Room
    Bed type: Double Bed or One Single Bed
    Room facilities
      Superior Double Room
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      Nairobi Serena Hotel Superior Double Room More Pictures
      Nairobi Serena Hotel Superior Double Room More Pictures
      Nairobi Serena Hotel Superior Double Room
      Nairobi Serena Hotel Superior Double Room
      Nairobi Serena Hotel Superior Double Room
      Bed type: King Size Bed or Twin Beds or Double Bed
      Size: 240 sq. feet
      View: City view
      Room facilities
        Deluxe Double Room
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        Nairobi Serena Hotel Deluxe Double Room More Pictures
        Nairobi Serena Hotel Deluxe Double Room More Pictures
        Nairobi Serena Hotel Deluxe Double Room
        Nairobi Serena Hotel Deluxe Double Room
        Bed type: Queen Size Bed or Twin Beds or Double Bed
        Size: 220 sq. feet
        View: City view

        Single room

        Room facilities
          Executive Suite
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          Nairobi Serena Hotel Executive Suite
          Nairobi Serena Hotel Executive Suite
          Nairobi Serena Hotel Executive Suite
          Bed type: King Size Bed or One Single Bed or Double Bed
          Room facilities
            Business Suite
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            Nairobi Serena Hotel Business Suite
            Nairobi Serena Hotel Business Suite
            Nairobi Serena Hotel Business Suite
            Nairobi Serena Hotel Business Suite

            Nairobi Serena Hotel LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

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            Click the hotel to go to the main hotel page.

            What's nearby

            Popular areas
            • City Center
              400 ft
            Parks
            • masia mara national park
              3300 ft

            Local Attractions

            • David Sheldrick Wildlife Trust
              2.0 mi
              Mbagathi Road, Nairobi
            • Nairobi Mosques
              2.1 mi
              St Marks ( Waiyaki Way), Nairobi
            • Railway Museum
              4.2 mi
              Uhuru rd, Nairobi
            • African Heritage House
              4.5 mi
              Mombasa Road, Nairobi
            • Giraffe Centre
              4.7 mi
              Langata Rd, Nairobi

            Near the hotel

            • Karura Forest Reserve
              100 ft
              Limuru Road, Nairobi
            • Jamia Mosque
              100 ft
              Banda Street, Nairobi
            • Central Park
              1100 ft
              Kenyatta Avenue, Nairobi
            • American Embassy Memorial Garden
              2000 ft
              Moi Ave, Nairobi
            • National Archives
              2600 ft
              Moi Avenue, Nairobi
            • Nairobi National Museum
              2900 ft
              Museum Hill, Nairobi
            • Nairobi Arboretum
              3500 ft
              State House Road, Nairobi

            Restaurants Nearby

            • Artcaffe

              66% likes this, based on 55 reviews
              Cuisine: European

              100 ft
              Limuru Road
            • Osteria Gigiri

              75% likes this, based on 45 reviews
              Cuisine: Italian

              100 ft
              Limuru Road

              Phone: 020 7122661

            • Bar B. Q. Tonight

              62% likes this, based on 41 reviews

              100 ft
              Westlands Mall
            • Jiko

              60% likes this, based on 45 reviews
              Cuisine: International

              100 ft
              Tribe Hotel
            • Benares nivina towers westlands road nairobi

              70% likes this, based on 19 reviews
              Cuisine: Indian

              100 ft
              Nivina towers
            Getting there.

            The Nairobi Serena Hotel is just 15km away from Jomo Kenyatta International Airport and five minutes’ walk from the city center, while the train station is in the city centre and the city is operated by a wide range of taxis and public transport. The hotel is just a five minute walk to the business district.

            Getting around.

            The Nairobi Serena Hotel is just 15km, or 30 minutes drive, away from Jomo Kenyatta International Airport. Serena and Koja bus stops are just five minutes’ walk as well as the central business district. The train station is in the city centre while the city itself is fully operated by a wide range of taxis and public transport. Free extensive secure on-site parking is available for guests. Limousine and taxi services can be arranged on request.

            Nairobi Serena Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Nairobi Serena Hotel

            Average guest rating

            8.0
            out of 10
            Excellent
            Based on 51 reviews

            Rating by category:

            Location
            8.4
            Rooms
            7.9
            Service
            7.8
            Value
            8.1
            Dining
            9.0

            Individual guest reviews

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              Hotel Awards 2014

              KenyanHOTEL AWARDSHighly RecommendedNairobiNairobi Serena Hotel

              According to guest reviews, the hotel has been rated asBest Spa Hotels in Kenya

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