Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca  5 stars

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Kids club

 Pets

No pets allowed

Overview

Moevenpick Hotel & Residences Hajar Tower Makkah is a 5-star property in the center of Mecca.

The hotel’s prime location offers quick access to Madhbah Isma`Il, Um AlQura University and Mina. It will take you 5 minutes to get to Zamzam Well, Abraj Al-Bait Towers and Hajar Tower.

The hotel is surrounded by coffee shops and restaurants.

Taif airport is 75 minutes' drive from the hotel.

Rooms

All en-suite rooms at Moevenpick Hotel & Residences Hajar Tower Makkah are fitted with Wi-Fi, a mini-refrigerator, a laptop-size safe, LCD flat-screen TV and a minibar. Some hotel rooms come with spectacular views over the city. They boast Italian decor and offer coffee/tea makers and an electric kettle.

Eat

Every morning a complimentary buffet breakfast is served. International dishes are served in the lobby restaurant. The luxury bar serves a selection of mineral water.

Services

Guests will appreciate a safe deposit box, currency exchange and VIP room facilities as well as find internet connection and a business center useful for work.

Relax

The hotel offers child care service and a mini club for guests with children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible at a location nearby and the rate is SAR 200 per day.

Year renovated   2009.  Number of floors   31.  Number of rooms   1203.

Location

City Center Mecca - 5000 ft
Airports Taif (TIF) - 46.5 mi, King Abdulaziz International (JED) - 46.6 mi
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Facilities

General
  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Dry hotel – No alcohol served
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
Services
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Wake up service
Dining facilities
  • Bed and breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Coffee/Tea in lobby
Meeting facilities
  • Business center
  • Meeting room
Children's facilities
  • Babysitting/Child services
  • Kids club
Room view
  • City view
  • Landscape view
  • Haram view
Room facilities
  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Ironing facilities
  • Armchair
Bathroom
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
Kitchen facilities
  • Mini-fridge
  • Electric kettle
Bedroom
  • Premium bedding
Media
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock
Room decor
  • Carpeted floor

Policies

Check-In

from  12 pm

Check-Out

until  6 am

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

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Classic Twin Room
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Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Bed type: 2 Single beds or King Size bed or 4 Single beds
Size: 370 sq. feet
View: City view, Haram view

Our 34-sqm Classic Twin room features a sweeping view of the city and provides twin beds. It is beautifully furnished, offering air–conditioning, in-room safe box, a comfortable arm chair, flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, and bottles of mineral water. The bathroom has a separate shower, provided with high quality bath and shower products and a cosy bathrobe with slippers.

Room facilities
    Two-Bedroom Twin Room
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    Bed type: Twin beds
    Room facilities
      Special One-Bedroom Suite
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      Moevenpick Hotel & Residences Hajar Tower Makkah Special One-Bedroom Suite
      Bed type: Double Bed
      Size: 1615 sq. feet

      For those who demand something truly special, our 150-sqm Royal Suite gives you an impressive view of the city. It features a master bedroom with an extra-large king bed, air-conditioning, in-room safe box, three bathrooms with separate bathtub and shower, a large interconnecting seating area and dining room. The suite is superbly designed and includes arm chairs, sofas, a large flat-screen LCD TV with more than 80 channels, mini fridge, an iron and ironing board, kettle with a variety of hot drinks (free of charge), complimentary bottles of mineral water, and a cosy bathrobe with slippers. The suite accommodates a maximum of four persons. An extra bed is available at an additional fee.

      Room facilities
        Standard Junior Suite
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        Moevenpick Hotel & Residences Hajar Tower Makkah Standard Junior Suite
        Bed type: Double Bed or Triple or Twin beds
        View: City view, Haram view

        JUNIOR SUITE - CITY VIEW + Breakfast

        Room facilities
          Superior Room
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          Bed type: Triple
          View: Haram view
          Room facilities
            Master One-Bedroom Suite
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            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Bed type: Double Bed or King Size bed or Twin beds
            Size: 1615 sq. feet
            View: City view,

            Our 57-sqm Deluxe Suite King gives you a beautiful master bedroom featuring comfortable king bed and a sweeping view of the city. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

            Room facilities
              Deluxe Suite
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              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Bed type: King Size bed or 2 Single beds or Twin beds
              Size: 615 sq. feet
              View: City view, Haram view
              Room facilities
                Deluxe Two-Bedroom Suite
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                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Bed type: 4 Single beds
                Size: 615 sq. feet
                View: City view,

                Our 57-sqm Deluxe Suite 4 Single Beds gives you beautiful two bedrooms featuring comfortable 4 single beds and a sweeping view of the city. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

                Room facilities
                  Comfort Room
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                  Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                  Bed type: 3 Single beds or 4 Single beds or King Size bed
                  Size: 615 sq. feet

                  FEATURES A PARTIAL VIEW OF THE HOLY HARAM WITH COMFORTABLE 3 SINGLE BEDS CONTROLLED AIR-

                  Room facilities
                    Royal Suite
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                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Bed type: King Size bed
                    Size: 1615 sq. feet
                    Room facilities

                      Moevenpick Hotel & Residences Hajar Tower Makkah LocationWhat's nearby

                      Legend
                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      What's nearby

                      Tourist attractions
                      Popular areas
                      • Abraj Al bait complex
                        400 ft
                      • City Center
                        4600 ft
                      Places of interest
                      Universities, Institutes
                      • Um AlQura University
                        2.7 mi

                      Local Attractions

                      • Floating Mosque
                        2.0 mi

                      Near the hotel

                      • Abraj Al-Bait Towers
                        100 ft
                        MeccaSaudi Arabia

                      Moevenpick Hotel & Residences Hajar Tower Makkah Reviews

                      Guest reviews are submitted by our customers after their stay at Moevenpick Hotel & Residences Hajar Tower Makkah

                      Average guest rating

                      7.6
                      out of 10
                      Excellent
                      Based on 1658 reviews

                      Rating by category:

                      Location
                      10.0
                      Rooms
                      8.0
                      Service
                      9.0
                      Value
                      6.0
                      Dining
                      8.0

                      Individual guest reviews

                      • Group of friends

                        It was very close to the Holy Mosque

                        • Average rating
                          9.2
                      • Family with children

                        I was absoultely disgusted with the service. I did'nt like anything there.

                        Receptionist was a kinder garden drop out. He made me wait 40 minutes at the counter for nothing. Out of the 3 receptionist, only one could prepare the bill. It seems they were giving preference to Arabic speaking guest, which is so iniquitous. Rooms are rather small and suffocating. I do not recommend this hotel to anybody. This was my 3rd trip to mecca therefore it’s my humble request to all to check for other hotels in the same complex which are about 30% less in terms of cost and 1000000% better in terms of service. I made a big mistake choosing this hotel. (Choose zam zam Hotel)

                        • Average rating
                          3.8
                      • Group of friends

                        Good price, good location.

                        In-experianced staff, they need to be trained how to resolve problems. Extra beds were unavailable at the time (5 nights). Stained bedsheets when we arrived were changed to other stained sheets!! :S

                        • Average rating
                          7.4
                      • Family with children

                        Porters and Security guards were very nice and cooperative. Also I appreciate the help and understanding of a lady who answered my call when I complained about the bad service I recieved during my stay in this hotel.

                        many things such as; most of the staff at the reception and information desks are low experianced and immature. Spots, stains and dust cover carpets in rooms and corridors. Bad cleanleniss of room and bathroom. Windows glass are very dusty and dirty from the out side you hardly can see through them.

                        • Average rating
                          4.2
                      • Single

                        That it was very close to al Haram. They were kind enough to give me a partial view of the Mosque. And stayed till 4pm the next day. And they changed the breakfast that came with the room to a sahoor.

                        I stayed in a twin bedroom. Both bed mattresses' were tilted to the outside. Sleeping was uncomfortable. There was no bathroom slippers and the floor was cold. A 5 star hotel with no bathtub! And the all tv channels stopped working around 2:30 am. The breakfast they changed to a sahoor was actually still a breakfast, the restaurant says they were not prepared for ramadan to be today which is not true because sha'aban was full month. Any how, they served regulat breakfast as sahoor! Cerial and scrambled egg's? If I knew I would have eaten a decent dinner earlier and went to sleep.

                        • Average rating
                          6.2
                      • Single

                        Location is excellent. They offer me free sahour instead of free braekfast. Thanks a lot.

                        • Average rating
                          10.0
                      • Group of friends

                        Location and the Food. Didnt ge the time to checkout the other hotel facilities.

                        Checked in at around 3 A.M. And was given a dirty room. It was a Checked out room. No apologies were made by the Hotel.

                        • Average rating
                          7.4
                      • Older travelers

                        We came for Umrah and were not given a room when we arrived at 2pm as the Booked.net letter specified 5pm check-in. I believed a room was available but the hotel told us to come back for the room after 4pm and kept reminding us about the check-in time on Booked.net letter. Hotel also insisted that I pay for the room first. But when I returned at 5pm to get a room, the reception kept asking me to pay for the room, embarassing me in front of other customers, even though I have told him several times the room had been paid. For a 5 star hotel, they should train their reception personnel better.

                        • Average rating
                          6.6
                      • Older travelers

                        Lifts are suitable in qty and size

                        * I was on room 519 on my arrivel and the noise was very bad from outside hvac machines after transfer to room 1619 I forgot some of my clothes in room 519 and the staff failed to bring it to me back and the exhaust fan in the bathroom very noisy also the small frigedaire motor is very noisy,

                        • Average rating
                          5.0
                      • Group of friends

                        Simply It is the best hotel in Mecca.

                        The underground entrance is not ready yet and there are many construction works still running there.

                        • Average rating
                          9.6
                      • Older travelers

                        Its very close to Haram and the view is amazing !!!

                        • Average rating
                          8.8
                      • Older travelers

                        Location The breakfast buffet. The Staff are very friendly and very helpful.

                        1-I couldn't sleep all time my neighbor talking on phone because my double room as most of room in the hotel has 2 doors for the 2 neighbored rooms -so they can rent it as two opened rooms- so ur neighbors voice is almost as they are staying with you in same room..so I couldn't sleep all time my neighbor is awaking and she was very old mom so I couldn't complain. 2-the dinner buffet is expensive compared to movenpick anwar madina and has fewer variety

                        • Average rating
                          7.4
                      • Single

                        As first timer performing Omra on my own, I did not want to be overwhelmed bytrying to find my way in a place I had never been before. Therefore the location was perfect in providing me with the opportunity to focus on the purpose of my journey and staty as late as I needed at the Haram.

                        The outdated furnityre that needs if not changng, at least a good wood polish to refresh it. The silk pillows had marks of either perspiration or drollin gon them. Not sure... But that was not what I expected especially that I stayed at Movenpick in Qatar, and the standards seemed a bit higher there.... The service was slow and at breakfast one does not get real coffee but Nescafe. I asked for Americano and was reserved diluted Nescafe...However, was served real coffee when I had room service. Luckinlly there was a Starbuck in teh mall wich helped me satisfy my coffee fix :-) Additionally, I would advise that when serving pancakes, traditionally, the maple syrup is to be warmed as cold syrup does not do much for cold pancakes.. But overall whilst the service was slow everyone was very nice. In all fairness I could tell that the staff was overwhelmed as this seemed to be a very high season for visitors. My feedback is to be viewed as constructive criticism, as my main focus was really hygiene and location and found both and I had partial view to the Haram. The location made the entire experience very special as Icould stay out as late as I could without worrying about findig my way..

                        • Average rating
                          6.8
                      • Family with children

                        Oh, the security guys were horrible, there were randomly picking up the hotel guest and asking tons of questions in Arabic and they don't know even a single word of English. The hotel staff were very friendly but the security guys for the entire building for clock tower is horible. I won't stay again in that Clock tower building et all

                        The security guys were horible and they picked me often times and asked me a 5 or 6 questions each time I enter the lobby. its so difficult for your friend to pick-up from the hotel. the parking facility is horrible

                        • Average rating
                          5.4
                      • Group of friends

                        Very good hotel, starting with the warm welcome and friendly staff, fahad at the reception was very friendly and helping, and ending with the quick and easy checkout. Rooms are very luxurious and clean. Location is as close as it gets to the haram. Highly recommended.

                        • Average rating
                          9.6
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                      Hotel Awards

                      SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                      According to guest reviews, the hotel has been rated asBest Family Hotels in Saudi Arabia

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