Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca  5 stars

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Moevenpick Hotel & Residences Hajar Tower Makkah is a 5-star property in the center of Mecca.

The hotel’s prime location offers quick access to Madhbah Isma`Il, Um AlQura University and Mina. It will take you 5 minutes to get to Zamzam Well, Abraj Al-Bait Towers and Hajar Tower.

The hotel is surrounded by coffee shops and restaurants.

Taif airport is 75 minutes' drive from the hotel.

Rooms

All beautiful rooms at Moevenpick Hotel & Residences Hajar Tower Makkah are fitted with a mini-refrigerator, a laptop-size safe, LCD flat-screen TV, a minibar and satellite TV. Some hotel rooms come with spectacular views over the sea. They boast Italian decor and offer coffee/tea makers and an electric kettle.

Eat

A complimentary breakfast is served at the restaurant. International dishes are served in the lobby restaurant. Guests can relax in the lounge bar serving complimentary drinks.

Work

Guests will appreciate VIP room facilities, a cash machine and currency exchange as well as find internet access and a business center useful for work.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible at a location nearby and the rate is SAR 200 per day.

Year renovated   2009.  Number of floors   31.  Number of rooms   1203.

Location

City Center Mecca - 1.0 mi
Airports Taif (TIF) - 46.4 mi, King Abdulaziz International (JED) - 46.7 mi
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Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
Services
  • Bell staff/porter
  • Shops/commercial Services
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room view
  • City view
  • Landscape view
  • Haram view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
Living Area
  • Sitting area
  • Armchair
Bathroom
  • Hair dryer
Media
  • LCD TV
  • AM/FM alarm clock
  • Internet access
  • CD player
  • Direct dial telephone

Policies

Check-In

from  12 pm

Check-Out

until  6 am

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

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Classic Twin Room
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Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Bed type: 2 Single beds or King Size bed or 4 Single beds
Size: 370 sq. feet
View: City view, Haram view

Our 34-sqm Classic King Part Kaaba View room features a breathtaking partial view of the holy Kaaba, and provides a king bed. This comfortable and beautifully furnished room offers air-conditioning, in-room safe box, a comfortable arm chair, flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, and bottles of mineral water. The bathroom has a separate shower, provided with high quality bath and shower products and a cosy bathrobe with slippers.

Room facilities
    Two-Bedroom Twin Room
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    Bed type: Twin beds
    Room facilities
      Standard Triple Room
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      Moevenpick Hotel & Residences Hajar Tower Makkah Standard Triple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Standard Triple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Standard Triple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Standard Triple Room Hotel information
      Bed type: Triple
      Size: 370 sq. feet
      Room facilities
        Special One-Bedroom Suite
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        Moevenpick Hotel & Residences Hajar Tower Makkah Special One-Bedroom Suite
        Bed type: Double Bed or Twin beds
        Size: 1615 sq. feet

        For those who demand something truly special, our 150-sqm Royal Suite gives you an impressive view of the city. It features a master bedroom with an extra-large king bed, air-conditioning, in-room safe box, three bathrooms with separate bathtub and shower, a large interconnecting seating area and dining room. The suite is superbly designed and includes arm chairs, sofas, a large flat-screen LCD TV with more than 80 channels, mini fridge, an iron and ironing board, kettle with a variety of hot drinks (free of charge), complimentary bottles of mineral water, and a cosy bathrobe with slippers. The suite accommodates a maximum of four persons. An extra bed is available at an additional fee.

        Room facilities
          Classic Quadruple Room
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          Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
          Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
          Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
          Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room Hotel information
          Bed type: Quad
          Size: 400 sq. feet
          View: City view
          Room facilities
            Standard Junior Suite
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            Moevenpick Hotel & Residences Hajar Tower Makkah Standard Junior Suite
            Bed type: 2 Single beds or Double Bed or Twin beds
            View: Haram view, City view
            Room facilities
              Superior Twin Room
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              Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
              Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
              Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
              Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
              Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room Hotel information
              Bed type: Twin beds or 2 Single beds
              Size: 400 sq. feet
              View: Haram view
              Room facilities
                Master One-Bedroom Suite
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                Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
                Bed type: Double Bed or Twin beds or King Size bed
                Size: 1615 sq. feet
                View: City view,

                Our 57-sqm Deluxe Suite Twin gives you a beautiful master bedroom featuring comfortable twin beds and a sweeping view of the city. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

                Room facilities
                  Deluxe Suite
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                  Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
                  Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
                  Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
                  Bed type: King Size bed or 2 Single beds or 4 Single beds
                  Size: 615 sq. feet
                  View: City view, Haram view
                  Room facilities
                    Deluxe Two-Bedroom Suite
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                    Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                    Bed type: 4 Single beds
                    Size: 615 sq. feet
                    View: City view,

                    Our 57-sqm Deluxe Suite 4 Beds Part Haram gives you two beautiful bedrooms featuring comfortable 4 single beds and a spectacular partial view of the Haram. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

                    Room facilities
                      Comfort Room
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                      Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                      Bed type: 3 Single beds or 4 Single beds or King Size bed
                      Size: 615 sq. feet
                      Room facilities
                        Royal Suite
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                        Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                        Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                        Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                        Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                        Bed type: Double Bed or 2 Single beds or King Size bed
                        Size: 1615 sq. feet
                        Room facilities

                          Moevenpick Hotel & Residences Hajar Tower Makkah LocationWhat's nearby

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                          • Airports
                          • Underground stations
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                          What's nearby

                          Tourist attractions
                          Popular areas
                          Places of interest
                          Universities, Institutes
                          • Um AlQura University
                            2.7 mi

                          Local Attractions

                          • Floating Mosque
                            2.1 mi

                          Near the hotel

                          • Abraj Al-Bait Towers
                            500 ft
                            MeccaSaudi Arabia

                          Moevenpick Hotel & Residences Hajar Tower Makkah Reviews

                          Guest reviews are submitted by our customers after their stay at Moevenpick Hotel & Residences Hajar Tower Makkah

                          Average guest rating

                          7.6
                          out of 10
                          Excellent
                          Based on 1658 reviews

                          Rating by category:

                          Location
                          9.1
                          Rooms
                          8.1
                          Service
                          8.6
                          Value
                          8.7
                          Dining
                          8.1

                          Individual guest reviews

                          • Group of friends

                            It was very close to the Holy Mosque

                            • Average rating
                              9.2
                          • Family with children

                            I was absoultely disgusted with the service. I did'nt like anything there.

                            Receptionist was a kinder garden drop out. He made me wait 40 minutes at the counter for nothing. Out of the 3 receptionist, only one could prepare the bill. It seems they were giving preference to Arabic speaking guest, which is so iniquitous. Rooms are rather small and suffocating. I do not recommend this hotel to anybody. This was my 3rd trip to mecca therefore it’s my humble request to all to check for other hotels in the same complex which are about 30% less in terms of cost and 1000000% better in terms of service. I made a big mistake choosing this hotel. (Choose zam zam Hotel)

                            • Average rating
                              3.8
                          • Group of friends

                            Good price, good location.

                            In-experianced staff, they need to be trained how to resolve problems. Extra beds were unavailable at the time (5 nights). Stained bedsheets when we arrived were changed to other stained sheets!! :S

                            • Average rating
                              7.4
                          • Family with children

                            Porters and Security guards were very nice and cooperative. Also I appreciate the help and understanding of a lady who answered my call when I complained about the bad service I recieved during my stay in this hotel.

                            many things such as; most of the staff at the reception and information desks are low experianced and immature. Spots, stains and dust cover carpets in rooms and corridors. Bad cleanleniss of room and bathroom. Windows glass are very dusty and dirty from the out side you hardly can see through them.

                            • Average rating
                              4.2
                          • Single

                            That it was very close to al Haram. They were kind enough to give me a partial view of the Mosque. And stayed till 4pm the next day. And they changed the breakfast that came with the room to a sahoor.

                            I stayed in a twin bedroom. Both bed mattresses' were tilted to the outside. Sleeping was uncomfortable. There was no bathroom slippers and the floor was cold. A 5 star hotel with no bathtub! And the all tv channels stopped working around 2:30 am. The breakfast they changed to a sahoor was actually still a breakfast, the restaurant says they were not prepared for ramadan to be today which is not true because sha'aban was full month. Any how, they served regulat breakfast as sahoor! Cerial and scrambled egg's? If I knew I would have eaten a decent dinner earlier and went to sleep.

                            • Average rating
                              6.2
                          • Single

                            Location is excellent. They offer me free sahour instead of free braekfast. Thanks a lot.

                            • Average rating
                              10.0
                          • Group of friends

                            Location and the Food. Didnt ge the time to checkout the other hotel facilities.

                            Checked in at around 3 A.M. And was given a dirty room. It was a Checked out room. No apologies were made by the Hotel.

                            • Average rating
                              7.4
                          • Older travelers

                            We came for Umrah and were not given a room when we arrived at 2pm as the Booked.net letter specified 5pm check-in. I believed a room was available but the hotel told us to come back for the room after 4pm and kept reminding us about the check-in time on Booked.net letter. Hotel also insisted that I pay for the room first. But when I returned at 5pm to get a room, the reception kept asking me to pay for the room, embarassing me in front of other customers, even though I have told him several times the room had been paid. For a 5 star hotel, they should train their reception personnel better.

                            • Average rating
                              6.6
                          • Older travelers

                            Lifts are suitable in qty and size

                            * I was on room 519 on my arrivel and the noise was very bad from outside hvac machines after transfer to room 1619 I forgot some of my clothes in room 519 and the staff failed to bring it to me back and the exhaust fan in the bathroom very noisy also the small frigedaire motor is very noisy,

                            • Average rating
                              5.0
                          • Group of friends

                            Simply It is the best hotel in Mecca.

                            The underground entrance is not ready yet and there are many construction works still running there.

                            • Average rating
                              9.6
                          • Older travelers

                            Its very close to Haram and the view is amazing !!!

                            • Average rating
                              8.8
                          • Older travelers

                            Location The breakfast buffet. The Staff are very friendly and very helpful.

                            1-I couldn't sleep all time my neighbor talking on phone because my double room as most of room in the hotel has 2 doors for the 2 neighbored rooms -so they can rent it as two opened rooms- so ur neighbors voice is almost as they are staying with you in same room..so I couldn't sleep all time my neighbor is awaking and she was very old mom so I couldn't complain. 2-the dinner buffet is expensive compared to movenpick anwar madina and has fewer variety

                            • Average rating
                              7.4
                          • Single

                            As first timer performing Omra on my own, I did not want to be overwhelmed bytrying to find my way in a place I had never been before. Therefore the location was perfect in providing me with the opportunity to focus on the purpose of my journey and staty as late as I needed at the Haram.

                            The outdated furnityre that needs if not changng, at least a good wood polish to refresh it. The silk pillows had marks of either perspiration or drollin gon them. Not sure... But that was not what I expected especially that I stayed at Movenpick in Qatar, and the standards seemed a bit higher there.... The service was slow and at breakfast one does not get real coffee but Nescafe. I asked for Americano and was reserved diluted Nescafe...However, was served real coffee when I had room service. Luckinlly there was a Starbuck in teh mall wich helped me satisfy my coffee fix :-) Additionally, I would advise that when serving pancakes, traditionally, the maple syrup is to be warmed as cold syrup does not do much for cold pancakes.. But overall whilst the service was slow everyone was very nice. In all fairness I could tell that the staff was overwhelmed as this seemed to be a very high season for visitors. My feedback is to be viewed as constructive criticism, as my main focus was really hygiene and location and found both and I had partial view to the Haram. The location made the entire experience very special as Icould stay out as late as I could without worrying about findig my way..

                            • Average rating
                              6.8
                          • Family with children

                            Oh, the security guys were horrible, there were randomly picking up the hotel guest and asking tons of questions in Arabic and they don't know even a single word of English. The hotel staff were very friendly but the security guys for the entire building for clock tower is horible. I won't stay again in that Clock tower building et all

                            The security guys were horible and they picked me often times and asked me a 5 or 6 questions each time I enter the lobby. its so difficult for your friend to pick-up from the hotel. the parking facility is horrible

                            • Average rating
                              5.4
                          • Group of friends

                            Very good hotel, starting with the warm welcome and friendly staff, fahad at the reception was very friendly and helping, and ending with the quick and easy checkout. Rooms are very luxurious and clean. Location is as close as it gets to the haram. Highly recommended.

                            • Average rating
                              9.6
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                          Hotel Awards 2014

                          SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                          According to guest reviews, the hotel has been rated asBest Family Hotels in Saudi Arabia

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