Moevenpick Hotel & Residences Hajar Tower Makkah  5 stars

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Movenpick Hotel And Residence Hajar Tower is placed in the center of Mecca and offers spectacular views over the city.

A 10-minute ride from Madhbah Isma`Il, Um AlQura University and Mina. Zamzam Well, Black Stone and Hajar Tower in Mecca are located nearby.

The hotel is surrounded by coffee shops and restaurants.

75 minutes by car from Taif airport.

Rooms

Movenpick Hotel And Residence Hajar Tower offers 1200 rooms fitted with a mini-refrigerator, a laptop-size safe, LCD flat-screen TV, coffee/tea making facilities and a minibar for a comfortable stay in Mecca. The beautiful rooms come with contemporary wooden furniture.

Eat

A complimentary buffet breakfast is served daily. At the restaurant international dishes are served. The luxury bar serves a selection of mineral water.

Work

The hotel offers VIP room facilities, a cash machine and currency exchange for general needs and a meeting room, internet access and a business center for corporate travelers.

Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible at a location nearby and the rate is SAR 200 per day.

Year renovated   2009.  Number of floors   31.  Number of rooms   1203.

Location

City Center Mecca - 1.0 mi
Airports Taif (TIF) - 46.4 mi, King Abdulaziz International (JED) - 46.7 mi
This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General
  • Parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting room
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Room view
  • City view
  • Haram view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini-refrigerator
  • Smoking
  • Work desk
  • Mini bar
  • Turndown service
Living Area
  • Sitting area
  • Armchair
  • Living room
Bathroom
  • Separate tub and shower
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
  • Bathrobe
  • Slippers
Kitchen facilities
  • Bottled water
  • Kitchenette
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • LCD TV
  • AM/FM alarm clock
  • Telephone
  • Internet access
  • CD player
  • Direct dial telephone

Policies

Check-In

from  2 pm

Check-Out

until  5 pm

Children and extra beds
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Do you manage this property? Add your hotel to drive more sales or use badges to increase conversion rate at your website.

Classic Twin Room
Check Prices
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Bed type: Two Single Beds or Three Single Beds or Double Or Twin Beds
Size: 380 sq. feet
View: City view, Haram view

Our 34-sqm Classic Twin room features a sweeping view of the city and provides twin beds. It is beautifully furnished, offering air–conditioning, in-room safe box, a comfortable arm chair, flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, and bottles of mineral water. The bathroom has a separate shower, provided with high quality bath and shower products and a cosy bathrobe with slippers.

Room facilities
    Two-Bedroom Twin Room
    Check Prices
    Bed type: Twin Beds
    Classic Triple Room
    Check Prices
    Moevenpick Hotel & Residences Hajar Tower Makkah Classic Triple Room
    Moevenpick Hotel & Residences Hajar Tower Makkah Classic Triple Room
    Moevenpick Hotel & Residences Hajar Tower Makkah Classic Triple Room
    Moevenpick Hotel & Residences Hajar Tower Makkah Classic Triple Room Hotel information
    Bed type: Triple
    View: City view
    Special One-Bedroom Suite
    Check Prices
    Moevenpick Hotel & Residences Hajar Tower Makkah Special One-Bedroom Suite
    Bed type: Double Bed

    For those who demand something truly special, our 150-sqm Royal Suite gives you an impressive view of the city. It features a master bedroom with an extra-large king bed, air-conditioning, in-room safe box, three bathrooms with separate bathtub and shower, a large interconnecting seating area and dining room. The suite is superbly designed and includes arm chairs, sofas, a large flat-screen LCD TV with more than 80 channels, mini fridge, an iron and ironing board, kettle with a variety of hot drinks (free of charge), complimentary bottles of mineral water, and a cosy bathrobe with slippers. The suite accommodates a maximum of four persons. An extra bed is available at an additional fee.

    Room facilities
      Classic Quadruple Room
      Check Prices
      Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room
      Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room Hotel information
      Bed type: Quad
      View: City view
      Room facilities
        Standard Junior Suite
        Check Prices
        Moevenpick Hotel & Residences Hajar Tower Makkah Standard Junior Suite
        Bed type: Two Single Beds or Double Bed or One Single Bed
        View: City view
        Room facilities
          Superior Twin Room
          Check Prices
          Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
          Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
          Moevenpick Hotel & Residences Hajar Tower Makkah Superior Twin Room
          Bed type: Twin Beds or Double Or Twin Beds or One Single Bed
          Size: 400 sq. feet
          View: Haram view
          Room facilities
            Superior Triple Room
            Check Prices
            Bed type: Triple
            View: Haram view
            Superior Quadruple Room
            Check Prices
            Bed type: Quad
            Master One-Bedroom Suite
            Check Prices
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
            Bed type: Double Bed or Twin Beds or King Size Bed
            View: City view,

            Our 57-sqm Deluxe Suite Twin gives you a beautiful master bedroom featuring comfortable twin beds and a sweeping view of the city. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

            Room facilities
              Deluxe Suite
              Check Prices
              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
              Bed type: King Size Bed or Two Single Beds or Four Single Beds
              View: City view, Haram view
              Room facilities
                Deluxe Two-Bedroom Suite
                Check Prices
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                Bed type: Four Single Beds
                View: City view,

                Our 57-sqm Deluxe Suite 4 Beds Part Haram gives you two beautiful bedrooms featuring comfortable 4 single beds and a spectacular partial view of the Haram. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

                Room facilities
                  Deluxe Junior Suite
                  Check Prices
                  Bed type: Twin Beds
                  View: City view
                  Comfort Room
                  Check Prices
                  Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                  Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                  Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                  Bed type: Three Single Beds or Four Single Beds or King Size Bed
                  Room facilities
                    Royal Suite
                    Check Prices
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                    Moevenpick Hotel & Residences Hajar Tower Makkah Royal Suite

                    Moevenpick Hotel & Residences Hajar Tower Makkah LocationWhat's nearby

                    Legend
                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    What's nearby

                    Tourist attractions
                    • Zamzam Tower
                      400 ft
                    Popular areas
                    Places of interest
                    • The Sacred Mosque (Masjid Al Haram)
                      1000 ft
                    Universities, Institutes
                    • Um AlQura University
                      2.7 mi

                    Local Attractions

                    • Floating Mosque
                      2.1 mi

                    Near the hotel

                    • Abraj Al-Bait Towers
                      500 ft
                      MeccaSaudi Arabia

                    Moevenpick Hotel & Residences Hajar Tower Makkah Reviews

                    Guest reviews are submitted by our customers after their stay at Moevenpick Hotel & Residences Hajar Tower Makkah

                    Average guest rating

                    7.8
                    out of 10
                    Excellent
                    Based on 1646 reviews

                    Rating by category:

                    Location
                    9.1
                    Rooms
                    8.1
                    Service
                    8.6
                    Value
                    8.7
                    Dining
                    8.1

                    Individual guest reviews

                    • Group of friends

                      It was very close to the Holy Mosque

                      • Average rating
                        9.2
                    • Family with children

                      I was absoultely disgusted with the service. I did'nt like anything there.

                      Receptionist was a kinder garden drop out. He made me wait 40 minutes at the counter for nothing. Out of the 3 receptionist, only one could prepare the bill. It seems they were giving preference to Arabic speaking guest, which is so iniquitous. Rooms are rather small and suffocating. I do not recommend this hotel to anybody. This was my 3rd trip to mecca therefore it’s my humble request to all to check for other hotels in the same complex which are about 30% less in terms of cost and 1000000% better in terms of service. I made a big mistake choosing this hotel. (Choose zam zam Hotel)

                      • Average rating
                        3.8
                    • Group of friends

                      Good price, good location.

                      In-experianced staff, they need to be trained how to resolve problems. Extra beds were unavailable at the time (5 nights). Stained bedsheets when we arrived were changed to other stained sheets!! :S

                      • Average rating
                        7.4
                    • Family with children

                      Porters and Security guards were very nice and cooperative. Also I appreciate the help and understanding of a lady who answered my call when I complained about the bad service I recieved during my stay in this hotel.

                      many things such as; most of the staff at the reception and information desks are low experianced and immature. Spots, stains and dust cover carpets in rooms and corridors. Bad cleanleniss of room and bathroom. Windows glass are very dusty and dirty from the out side you hardly can see through them.

                      • Average rating
                        4.2
                    • Single

                      That it was very close to al Haram. They were kind enough to give me a partial view of the Mosque. And stayed till 4pm the next day. And they changed the breakfast that came with the room to a sahoor.

                      I stayed in a twin bedroom. Both bed mattresses' were tilted to the outside. Sleeping was uncomfortable. There was no bathroom slippers and the floor was cold. A 5 star hotel with no bathtub! And the all tv channels stopped working around 2:30 am. The breakfast they changed to a sahoor was actually still a breakfast, the restaurant says they were not prepared for ramadan to be today which is not true because sha'aban was full month. Any how, they served regulat breakfast as sahoor! Cerial and scrambled egg's? If I knew I would have eaten a decent dinner earlier and went to sleep.

                      • Average rating
                        6.2
                    • Single

                      Location is excellent. They offer me free sahour instead of free braekfast. Thanks a lot.

                      • Average rating
                        10.0
                    • Group of friends

                      Location and the Food. Didnt ge the time to checkout the other hotel facilities.

                      Checked in at around 3 A.M. And was given a dirty room. It was a Checked out room. No apologies were made by the Hotel.

                      • Average rating
                        7.4
                    • Older travelers

                      We came for Umrah and were not given a room when we arrived at 2pm as the Booked.net letter specified 5pm check-in. I believed a room was available but the hotel told us to come back for the room after 4pm and kept reminding us about the check-in time on Booked.net letter. Hotel also insisted that I pay for the room first. But when I returned at 5pm to get a room, the reception kept asking me to pay for the room, embarassing me in front of other customers, even though I have told him several times the room had been paid. For a 5 star hotel, they should train their reception personnel better.

                      • Average rating
                        6.6
                    • Older travelers

                      Lifts are suitable in qty and size

                      * I was on room 519 on my arrivel and the noise was very bad from outside hvac machines after transfer to room 1619 I forgot some of my clothes in room 519 and the staff failed to bring it to me back and the exhaust fan in the bathroom very noisy also the small frigedaire motor is very noisy,

                      • Average rating
                        5.0
                    • Group of friends

                      Simply It is the best hotel in Mecca.

                      The underground entrance is not ready yet and there are many construction works still running there.

                      • Average rating
                        9.6
                    • Older travelers

                      Its very close to Haram and the view is amazing !!!

                      • Average rating
                        8.8
                    • Older travelers

                      Location The breakfast buffet. The Staff are very friendly and very helpful.

                      1-I couldn't sleep all time my neighbor talking on phone because my double room as most of room in the hotel has 2 doors for the 2 neighbored rooms -so they can rent it as two opened rooms- so ur neighbors voice is almost as they are staying with you in same room..so I couldn't sleep all time my neighbor is awaking and she was very old mom so I couldn't complain. 2-the dinner buffet is expensive compared to movenpick anwar madina and has fewer variety

                      • Average rating
                        7.4
                    • Single

                      As first timer performing Omra on my own, I did not want to be overwhelmed bytrying to find my way in a place I had never been before. Therefore the location was perfect in providing me with the opportunity to focus on the purpose of my journey and staty as late as I needed at the Haram.

                      The outdated furnityre that needs if not changng, at least a good wood polish to refresh it. The silk pillows had marks of either perspiration or drollin gon them. Not sure... But that was not what I expected especially that I stayed at Movenpick in Qatar, and the standards seemed a bit higher there.... The service was slow and at breakfast one does not get real coffee but Nescafe. I asked for Americano and was reserved diluted Nescafe...However, was served real coffee when I had room service. Luckinlly there was a Starbuck in teh mall wich helped me satisfy my coffee fix :-) Additionally, I would advise that when serving pancakes, traditionally, the maple syrup is to be warmed as cold syrup does not do much for cold pancakes.. But overall whilst the service was slow everyone was very nice. In all fairness I could tell that the staff was overwhelmed as this seemed to be a very high season for visitors. My feedback is to be viewed as constructive criticism, as my main focus was really hygiene and location and found both and I had partial view to the Haram. The location made the entire experience very special as Icould stay out as late as I could without worrying about findig my way..

                      • Average rating
                        6.8
                    • Family with children

                      Oh, the security guys were horrible, there were randomly picking up the hotel guest and asking tons of questions in Arabic and they don't know even a single word of English. The hotel staff were very friendly but the security guys for the entire building for clock tower is horible. I won't stay again in that Clock tower building et all

                      The security guys were horible and they picked me often times and asked me a 5 or 6 questions each time I enter the lobby. its so difficult for your friend to pick-up from the hotel. the parking facility is horrible

                      • Average rating
                        5.4
                    • Group of friends

                      Very good hotel, starting with the warm welcome and friendly staff, fahad at the reception was very friendly and helping, and ending with the quick and easy checkout. Rooms are very luxurious and clean. Location is as close as it gets to the haram. Highly recommended.

                      • Average rating
                        9.6
                    Show big map »

                    Why book with us?

                    Low prices
                    Enjoy our best price guarantee and special offers.
                    Free cancellations
                    Usually cancellations can be made without charge close to your arrival date (check policies).
                    Guaranteed room
                    You get instant confirmation directly from the hotel's reservation database.

                    Hotel Awards 2014

                    SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                    According to guest reviews, the hotel has been rated asBest Family Hotels in Saudi Arabia

                    Use Badge