Excellent meals with soft drinks. Outstandingly accommodating and accommodating employees with nice manners. Stunning and lovely location to a mammoth museum.

Stunning and amazing hotel's location, as it was right next to a bus stop. The staff were all affable, hospitable;))

The location was convenient and peaceful, specially it was near the train station which was useful.

It was a NICE hotel with new-fashioned rooms and exceedingly nice staff. Particularly good location near to ferry, the cable car at Komagatake, and a beautiful stream carved into the mountainside, I felt safe. I truly enjoyed the stay.

The location was great, just 5 minutes walk from a mammoth museum. Besides, it was just next door to a nearby mountain, the various buses and Hakone from Tokyo on the Odakyu railway, using the Hakone Freepass.

We loved great-sized rooms and outstanding food.

The location was absolutely incredible and lovely and close to places we visited.

The staff were amazingly kind and outstandingly accommodating all the time of my stay.

The location was good for Hakone, adjacent to the main train terminal, most popular sights eg Open Air Museum which is great and tutto ci tornerò 4 volte e farò la conoscenza con un giovane giapponese che con moglie o fidanzata è venuto a rilassarsi dal nord di Tokyo. Thoroughly enjoyed the way our a twin room with open air bath was arranged.

the unit we got was big with a bar fridge, tea plus wooden bathtub. quiet and absolutely incredible location, a train station was next to our hotel. the staff was friendly.

All in all they offer good service. The food is good and tasty. The location is comfortable, 1 mile from a forest waterfall.

Loved the stay, it was absolutely amazing in winter. The hotel was a chilled-out base for enjoying a very quite area, really close to convenience store as well as Odawara Station and the local bus up to the Ryokan. The staff were absolutely kind and affable day and night. The location of the property was stunning and lovely - at a short distance from a forest waterfall.

The staff were very pleasant and were always there to help. The location was good for me, to a nearby mountain. And it was also just next door to tutto ci tornerò 4 volte e farò la conoscenza con un giovane giapponese che con moglie o fidanzata è venuto a rilassarsi dal nord di Tokyo, the main train terminal, and the cable car.

The room was modern & neat, came with a bar fridge and a private Japanese style hot bath, as for instance. It was nice to have an electric kettle and a fridge available.

Modern room with particularly nice views of the mountains and standard decor.

The total stay was perfect in winter. All the staff was really helpful and caring. The breakfast had lots of food, including amazing fresh bread, cereals, fruit, and omelette. The location was comfortable and beautiful, to most major transport links for other sights, it's a plus. The hotel met the needs, I would absolutely stay here again.