Hotel Metropolis San Francisco  3 stars

25 Mason Street, San Francisco, United States, 94102  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Verified Reviews:

  • The centre of town is 2 minutes walk - Free wine reception on fridays and saturdays - Secure parking
  • Bathrooms are large - Property has a small work out room - Showers have excellent water pressure
  • Free high speed internet - No climate control in the room - Comfortable beds with high quality sheets
  • Beds were mediocre - Front desk staff was friendly - Room was comfortable
  • Service was friendly - Parking was expensive - Rooms were small but reasonable - Bathroom was clean and nice


Only steps from Union Square, Market Street and underground stations, the three-star Hotel Metropolis welcomes its guests and packs their stay with everything they might need during their San Francisco adventures.

Elegantly decorated with modern facilities, the hotel includes a fitness center and free wireless connection.

Housing 105 rooms, the hotel provides guests with tea/coffee makers as well as plasma TVs and private bathrooms.

The on site restaurant serves a wide menu along with drinks and cocktails in a warm environment.

BART Powell St. Station stands only 100m from the venue.

Number of rooms   105.

City Center San Francisco - 4600 ft
Airports Oakland International Airport (OAK) - 11.2 mi, San Francisco International (SFO) - 11.4 mi
Train Stations Caltrain - 4th & King Street Station - 5000 ft, F Market Street Car - 1.2 mi
Underground stations BART - Powell St. Station - 700 ft, BART - Civic Center Station - 2000 ft
Bus stop - 400 ft
Restaurants farmerbrown (cuisine: American) - 100 ft, Little Delhi Restaurant (cuisine: Indian) - 300 ft
Parks Yerba Buena Gardens - 2200 ft
Beaches North Beach - 5300 ft


Guest rooms all feature contemporary design, unique decorations and are appointed with two-line phones with mail voice, plasma TVs and wireless internet not to mention private fridges, tea/coffee facilities and working desks.

Dining options

Farmer Brown is an on site restaurant, serving seafood together with traditional American cuisine.

Free tea and coffee are served during the day at the hotel.


The business center is open for 24 hours per day.

Free wireless and wired internet connection are offered at the hotel as well.


The fitness center as well as a library are at guests total disposal during their stay at the hotel.

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General information



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  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Pets allowed
  • Elevator
  • Bus parking
  • Concierge desk
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Trouser Press
  • Tour desk

Wireless internet is available in public areas and is free of charge.

Guest Parking

Private hotel parking is possible on site and the rate is USD 36 per day.

  • Spa & wellness center
  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Shuttle service
  • Dry cleaning
Dining facilities
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Fitness center
  • Exercise gym
  • Library
Room view
  • Street view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Mini bar
  • Dressing area
  • Bathtub
  • Hair dryer
  • Shower
  • Cable TV
  • LCD TV
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Internet access
  • Direct dial telephone



from  3 pm


until  11 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets are not allowed.

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Guest rooms all feature contemporary design, unique decorations and are appointed with two-line phones with mail voice, plasma TVs and wireless internet not to mention private fridges, tea/coffee facilities and working desks.

Deluxe Room
Check Prices
Metropolis Deluxe Room
Metropolis Deluxe Room
Metropolis Deluxe Room
Metropolis Deluxe Room
Bed type: Double Bed or King Size Bed or Queen Size Bed
Size: 195 sq. feet

Cozy bright room includes a work desk and a convenient bathroom with all necessary amenities.

Room facilities
    Check Prices
    Metropolis Suite
    Metropolis Suite
    Metropolis Suite

    Contemporary spacious Suite consists of a cozy bedroom, a comfortable well-furnished living room and a convenient bathroom.

    Metropolis LocationWhat's nearby

    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    What's nearby

    What's nearby.

    Downtown San Francisco is situated within 100m from the hotel Metropolis.

    Theater District with the selection of theaters to choose from, is located only 300m from the property.

    Union Square with shops, boutiques, restaurants and activities, is only 500m from the hotel.

    Market Street is a home to many of shopping outlets, located a few minutes from the hotel.

    American Conservatory Theater, an idol to all theaters in the city, stands 400m from the hotel.

    Shopping areas
    • Westfield San Francisco Centre
      400 ft
    • 1000 ft
    • Metreon
      1400 ft
    • Union square
      1400 ft
    • Fascination
      400 ft
    • Metreon A Sony Entertainment
      1400 ft
    • 1400 ft
    • Renaissance Ballroom
      700 ft
    • Odd Fellows Building
      1400 ft
    Universities, Institutes
    • Trinity College
      400 ft
    • Accent Study Abroad
      700 ft
    • San Francisco Barber College
      700 ft
    • Brandon College
      700 ft
    • Cal Dream Svc
      1000 ft
    • Fashion Institute of Design
      1000 ft
    • Revere Academy of Jewelry Arts
      1400 ft
    Underground stations
    • BART - Powell St. Station
      400 ft

    Local Attractions

    • North Beach
      5300 ft
      Broadway at Columbus Avenue, San Francisco
    • The Beat Museum
      1.0 mi
      540 Broadway (at Columbus), San Francisco
    • The National Shrine of Saint Francis of Assisi
      1.1 mi
      610 Vallejo Street, San Francisco
    • Nob Hill
      1.1 mi
      San Francisco, CA 94109
    • Haas - Lilienthal House
      1.1 mi
      2007 Franklin Street at Washington Street, San Francisco

    Near the hotel

    • International Art Museum of America
      900 ft
      1025 Market Street, San Francisco
    • Glide Memorial United Methodist Church
      900 ft
      330 Ellis Street, San Francisco
    • Metreon Sony Entertainment Center
      1600 ft
      101 Fourth Street, San Francisco
    • Museum of Craft and Folk Art
      1700 ft
      51 Yerba Buena Lane, San Francisco
    • Contemporary Jewish Museum
      1900 ft
      736 Mission Street (between Third and Fourth streets), San Francisco
    • California Historical Society
      2100 ft
      678 Mission Street, San Francisco
    • Children's Creativity Museum
      2100 ft
      221 Fourth St, San Francisco

    Restaurants Nearby

    • farmerbrown

      66% likes this, based on 85 reviews
      Cuisine: American
      Price Range: USD 32 - USD 32

      100 ft
      25 Mason St

      Phone: (415) 409-3276

    • Little Delhi Restaurant

      60% likes this, based on 153 reviews
      Cuisine: Indian
      Price Range: USD 11 - USD 16

      300 ft
      83 Eddy St

      Phone: 415-398-3173

    • Carl's Jr.

      300 ft
      1 Hallidie Plz

      Phone: 415-391-5799

    • Punjab Kabab House

      55% likes this, based on 34 reviews
      Cuisine: Mediterranean, Indian

      300 ft
      101 Eddy St

      Phone: (415) 447-7499

    • Union Square Sports Bar

      Cuisine: Thai

      400 ft
      115 Mason St

      Phone: 415-345-8484

    Getting there.

    San Francisco International Airport is located within 20km from the venue.

    Oakland International Airport stands 20km as well.

    By taxi from both airports it will take you only 25-30 minutes to get to the hotel.

    Getting around.

    The Caltrain - 4th & King Street Station is situated within 1.4km away, while the F Market Street Car stands 1.8km from the venue.

    BART Powell St. Station is steps from the hotel, while The Civic Center is 600m from the property.

    The bus tops is in close proximity to the hotel as well.

    Valet parking provided at the thole at USD30.

    Metropolis Reviews

    Guest reviews are submitted by our customers after their stay at Metropolis

    Average guest rating

    out of 10
    Based on 69 reviews

    Rating by category:


    Individual guest reviews

    • Single

      The reception staff were very helpful.It was a good idea to offer free tea and coffee in the mornings and the $5 breakfast box was good value. Free internet was a very good service to those of us who do not want the extra weight of a laptop.

      Only the street people nearby who partly downgrade the location.

      • Average rating
    • Single

      It was of excellent value for the room price.

      • Average rating
    • Group of friends

      The lobby looked nice.

      Check in was extremely slow. The room bedding and chairs were stained and old looking. We arrived at night and the neighborhood was not good. Do not enter through the front door. Go through the parking lot entrance for safety.

      • Average rating
    • Family with children

      Inexpensive, some staff were extremely helpful, room was nice, close to things

      sirens, large homeless population that was outside the hotel, near bad area of town, some staff were rudeor not very informative, lots of confusion on info between and hotel front desk workers (some had no clue what was going on with that-if credit card was already charged, how many people were staying, room type booked, etc..)

      • Average rating
    • Single

      The atmosphere is one of a kind!

      The downstairs and public bathrooms were a bit old and dirty, which takes away from the amazing appeal of the rest of the hotel

      • Average rating
    • Group of friends

      I thought it was a great value, comfortable beds and a great shower.

      • Average rating
    • Older travelers

      The hotel is convenietnly located in the Union Square district - only acouple of blocks away from the BART station and from the cable car.

      The room provided shades but not courtains to protect from

      • Average rating
    • Older travelers

      Boutique hotel with modern touches. Nice lobby and rooms for the type of hotel.

      The entrance on Mason Street has uncomfortable feeling with peddlers and street people who were loud and in your face. Use parking lot entrance.

      • Average rating
    • Group of friends

      Room was clean and comfortable. Room was average size for San Francisco standards. Close to Bart/ Muni Metro Station.

      Internet: Free internet was a real joke. I could only make it work to load one page. Then I had to disconnect and connect again to be able to load again just one page. Useless. I even tried to use the "enhanced" for pay option and it would not work either. Tried to use internet in mezzanine above lobby and it was really slow. Location: While the location was convenient, the hotel was surrounded by the most aggressive and scary bums I have ever seen. I am big and used to big cities and homeless but the ones just out of this hotel were too much. House keeping: Extremely loud while we had the "Do not disturb" sign on the door. It seemed they were doing in it purpose to wake us up and get done with their job.

      • Average rating
    • Couple


      Very pricey, very bad housekeeping, too many homeless arround the hotel

      • Average rating
    • Older travelers

      Location on Market St next to transportation was great. room was clean, and cleaning staff were the best.

      Too many street people on Mason, especially on Turk. Had to run a gauntlet of beggars some of whom were in our face every time we went up Mason. Learned to walk around Mason. A pain. After booking a King room, were given a small queen room. Had to ask for King, and point to print out of reservation. You also need cable TV. The TV available was too limited. You sure have a lot of add on taxes and fees that are not clear. My bill for four days went from projected $600 to $860. That $15 a day for parking became $30 a day. And so on.

      • Average rating
    • Older travelers

      Fairly cheap, near to the Soho businesses I wanted to go to

      Sleazy part of town with many bums on the sidewalk in the evening, guy at the front desk not especially friendly or welcoming

      • Average rating
    • Group of friends

      Was in a good location, nice clean rooms.... :-)

      No breakfast or microwave facility!

      • Average rating
    • Group of friends

      The atmosphere, decore, location and price all made this hotel an excellent value.

      The staff was very nice, however, they need a lot more training on security and customer services.

      • Average rating
    • Single

      Creative use of space in room, bathroom was very clean. It was a good value for the price of the room.

      My view was terrible. I was on the 2nd floor and my view was of the air conditioning system. I was in sf for a single night for a party, so this was not an issue for me but if I was visiting sf as a tourist, this would be a major turn off.

      • Average rating
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