Mercure York Fairfield Manor Hotel - 约克

We stayed at this hotel for 3 nights recently in June 2008, as we were attending a friends wedding in a nearby location.

The location of the hotel was good as a base as we travelled all over York, the staff were helpful even stretched and booked a suite was huge.

Other than its location, we loved the hotel.

It's great - ideally situated on the A19 which takes you straight into York, just a very short car or £5 taxi ride that's all.

The hotel is about a ten minute walk to the park and ride bus into York (though as the walk involves crossing a busy roundabout you are better advised to drive to the bus).

We booked one of the 3 suites in the old part of the hotel and whilst had a four poster bed and roll top bath (lovely) the thick dust on some surfaces and cob webs hanging from the ceiling were a disgrace.

Room was lovely, had a suite and it was very spacious with a lovely spa bath.

Well decorated in true mansion style - large comfortable beds, great bathrooms with good warm showers and large towels.

The room was perfectly adequate, a decent size, with two single beds.

Cleaners didn’t replenish simple things like toilet rolls and we had to ask on the second day for some to be taken to the room.

In the morning at breakfast it was just a shambles - the staff studiously strode through the restaurant avoiding eye contact in case any guests asked them for anything outrageous.

The bar and restaurant onsite is also very good.

Bar and service in restaurant was poor with long waits involved to even be acknowledged.

The breakfast in the morning was fabulous and i ate so much i didn't need to eat anything else all day!

The dining room for breakfast was of a high standard and the choice of breakfast was excellent.

Reception employees pleasent however the majority of staff where hormonal teenagers, not what you would expect from a major hotel chain.

The room faced a court area did not provide much natural light, hotel itself was clean and tidy, the reception staff were pleasant and friendly.

The reception staff were pleasant and friendly and willing to give advice on getting around.

The hotel and rooms were beautiful but the staff were even better from Reception to Management they did their utmost to make our stay memorable.

No gym or pool which was slightly disappointing.

A huge car park which is a must for me, parking is free and always available and safe.

Upon entering the lobby, we were impressed with the decor and layout of the hotel.

The bathroom was a bit shabby, although clean.

Good efficient check-in procedure and our room was very nice, clean, good standard and quiet.

Lovely clean bathroom, the restaurant serves well cooked.

I agree the rooms are a bit tired but ours was quite clean just the odd cobweb high up.