Mercure Wien Westbahnhof  4 stars

Felberstrasse 4, Vienna, 1150, Vienna, Austria, 1150  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Centrally located in the famous shopping district of Vienna, the deluxe four-star Mercure Wien Westbahnhof hotel is only a stone’s throw away from the Mariahilfer Street and the Imperial Palace.

Decorated in elegant classic style the residence hides behind its walls a swimming pool, a sauna and a well-equipped gym.

The hotel’s 178 individually decorated guestrooms come with wooden floors, high ceilings, climate control, satellite television, multi-line phones, private bathrooms with complimentary amenities, office desks and internet access.

The Vienna Melange restaurant and a cozy bar serve local and international cuisine.

Schwechat International Airport is 19.8km away.

The personnel at the hotel speaks English, Deutch, French, Spanish, Italiano.

Number of rooms   253.

City Center Vienna - 1.6 mi
Airports Schwechat International (VIE) - 11.9 mi, M. R. Љtefбnika (BTS) - 40.4 mi
Train Stations West Railway Station - 700 ft, Wien Westbahnhof Railway Station - 700 ft
Underground stations Karlsplatz Underground Stop - 1.5 mi, Stephansplatz - 1.7 mi
Bus stop - 700 ft
Restaurants China-Restaurant zum Westbahnhof (cuisine: Chinese) - 200 ft, Pulkautaler Bierhaus (cuisine: Austrian) - 200 ft
Ski areas Stubai Glacier - 1.5 mi, Mayrhofen - 1.5 mi

Rooms

All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Dining options

Breakfast buffet at the price of EUR 15 per person per night is served at the Vienna Melange restaurant each morning from 7am till 10.30am.

The Vienna Melange restaurant offers traditional Austrian and international specialties daily from 7am till 11pm.

The lounge bar welcomes the guests for a vast variety of snacks and beverages every day from noon till late at night.

You can start your day with a buffet breakfast, which costs EUR 16 per person per night. 

Work

The business centre offers modern computers, printers and fax machines.

Wireless internet access is available in the entire hotel and the rate is EUR 8 per hour.

Leisure

Leisure and relaxation facilities offer a swimming pool, a sauna, a solarium, a gym and a night club.

Additional features

The guests are offered car parking, car rental, 24-hour front desk, luggage storage, laundry, dry cleaning, dining facilities, breakfast buffet, in-room breakfast, business facilities, fax and photocopying service, high-speed internet access, children's facilities, facilities for people with disabilities, leisure and relaxation facilities.

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Pets allowed
  • Elevator
  • Shoe shine stand
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Internet

Hotel high-speed internet access is available in public areas and is free of charge.

Wireless internet is available in public areas and is free of charge.

Wireless internet is available in the hotel rooms and is free of charge.

Guest Parking

Public hotel parking is possible on site and the rate is EUR 15 per day.

Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Laundry
  • Dry cleaning
  • Ticket service
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Sauna
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Cribs available
  • Mini bar
  • Mirror
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Private bathroom
Kitchen facilities
  • Refrigerator
Bedroom
  • Sofa bed
Media
  • Cable TV
  • Satellite TV
  • Free movies/video
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • Direct dial telephone

Policies

Check-In

from  3 pm

Check-Out

until  12 pm

Children and extra beds
  • One child under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request.

Travelers’ questions & answers

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All 178 spacious non-smoking guestrooms feature elegant furniture, deluxe fabrics, private bathrooms with signature toiletries, lounges, mini-bars, air conditioning, flat-screen TVs, in-room safes, direct-dial phones, voice mail, working desks and wireless internet connection.

Standard single room is appointed with one single bed, natural linen, a mirror, a hair dryer, a clock, a coffee-maker and turn-down service.

Standard double room comes with a double bed, a coffee-maker, an iron, a radio, a clock, a hair dryer and wake-up service.

Twin room offers two single beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, a radio and wake-up calls.

Deluxe double room is equipped with a double bed, natural bedding, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

Superior twin room has two single beds, heating, a clock, a sofa, a radio, a desk, a sitting area and pay movies.

Premier room features a queen-size bed, hypo-allergenic bedding, a closet, a dressing area, a sofa, a living room, a dining area and a cordless phone.

One child under the age of 12 may stay for free. Pets are allowed on request.

Standard Room For One Or Two People
Check Prices
Mercure Wien Westbahnhof Standard Room For One Or Two People
Bed type: Double Bed or Two Single Beds or One Single Bed

Comfortable room decorated in modern style offers a Double bed or two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

Room facilities
    Superior Room With Two Single Beds
    Check Prices
    Mercure Wien Westbahnhof Superior Room With Two Single Beds  Standard Room For One Or Two People
    Bed type: Two Single Beds or Double Bed

    Comfortable room decorated in modern style offers two Twin beds, cozy seating area, work area, mini-bar and private bathroom with all amenities.

    Room facilities
      Privilege Room For One Or Two People
      Check Prices
      Mercure Wien Westbahnhof Privilege Room For One Or Two People  Standard Room For One Or Two People
      Bed type: Double Bed or Two Single Beds

      Comfortable room decorated in modern style offers a cozy seating area, work area, mini-bar and private bathroom with all amenities. This room features an additional toiletries, one bottle of mineral water, magazines, newspapers and safe.

      Room facilities
        Standard Room With One Single Bed
        Check Prices
        Mercure Wien Westbahnhof Standard Room With One Single Bed Standard Room For One Or Two People
        Bed type: Double Bed or Two Single Beds or One Single Bed

        Comfortable room decorated in modern style offers a Single bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

        Room facilities
          Deluxe Room With One Double Bed
          Check Prices
          Mercure Wien Westbahnhof Deluxe Room With One Double Bed  Standard Room For One Or Two People

          Comfortable, more spacious room decorated in modern style offers a Double bed, cozy seating area, work area, mini-bar and private bathroom with all amenities.

          Mercure Wien Westbahnhof LocationWhat's nearby

          Legend
          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          What's nearby

          What's nearby.

          Vienna city centre is about 2.4km from the property.

          Belvedere Palace, a noted historic landmark is within 1.4km from the hotel.

          Musikverein Theatre, a popular cultural site is approximately 2km away.

          Ronacher, a well-known entertainment area is less than 2.4km away.

          Vienna Opera House is distanced about 2.2km away.

          St. Stephan's Cathedral, a popular cultural landmark is about 3km away.

          The Imperial Palace, a well-known historic site is less than 2.1km away.

          The Natural History Museum is within 1.8km from the accommodation.

          Tourist attractions
          • Café Galerie Kandinsky
            4600 ft
          • lebemann und hirn
            5000 ft
          • Parliament
            1.2 mi
          • Ottakringer Brauerei
            1.2 mi
          • The Imperial Palace
            1.3 mi
          Popular areas
          • Wiener Stadthalle
            1700 ft
          • Spittelberg
            4600 ft
          • Rathausplatz
            1.3 mi
          Places of interest
          • Basilika Maria Treu
            1.0 mi
          • Metalab
            1.2 mi
          • Naschmarkt
            1.2 mi
          • Maria-Theresien-Platz
            1.2 mi
          • Wiener Eistraum
            1.3 mi
          • Neue Hofburg
            1.3 mi
          Train stations
          • Wien Westbahnhof Railway Station
            400 ft
          • West Railway Station
            400 ft
          Convention centers
          • vekks
            1.2 mi
          Shopping areas
          • Mariahilfer Street
            3000 ft
          Museums
          • Technical Museum Vienna
            1.0 mi
          • Museumsquartier
            1.1 mi
          • Natural History Museum
            1.1 mi
          • Naturhistorisches Museum
            1.2 mi
          Parks
          • Vienna Volksgarten
            1.3 mi
          • Burggarten
            1.4 mi
          Theaters
          • Raimund Theater
            2300 ft
          • Theater an der Josefstadt
            5000 ft
          • klettenheimers KleinKunstCafé
            1.0 mi
          • Theater an der Wien
            1.2 mi
          • Vienna Hofburg Orchestra
            1.3 mi
          • Burgtheater
            1.4 mi

          Local Attractions

          • Inner Ring
            5300 ft
            Old Vienna, Vienna
          • Technisches Museum
            1.0 mi
            Mariahilfer Str. 212, Vienna
          • Museum Quarter
            1.1 mi
            Museumsplatz 1, Vienna
          • Church of the Piarist Order (Piaristenkirche)
            1.1 mi
            Piaristeng 54, Vienna
          • Leopold Museum
            1.1 mi
            Museumsplatz 1, Vienna

          Near the hotel

          • Museum of Contraception and Abortion
            1400 ft
            Mariahilfer Gurtel 37 First Floor, Vienna
          • Hofmobiliendepot (Imperial Furniture Collection)
            2400 ft
            7 Andreasgasse, Vienna
          • Children's Museum (ZOOM Kindermuseum)
            3200 ft
            MuseumsQuartier, Vienna
          • Haus des Meeres - Aqua Terra Zoo
            3700 ft
            Fritz-Grunbaumplatz 1, Vienna
          • Die Burgkapelle (Home of the Vienna Boys' Choir)
            4700 ft
            Hofburg, Vienna

          Restaurants Nearby

          • China-Restaurant zum Westbahnhof

            85% likes this, based on 7 reviews
            Cuisine: Chinese

            200 ft
            Felberstrasse 6 | 1150 Wien

            Phone: 982 34 12

          • Pulkautaler Bierhaus

            58% likes this, based on 11 reviews
            Cuisine: Austrian

            200 ft
            Felberstrasse 2
          • Loving Hut

            84% likes this, based on 7 reviews
            Cuisine: Vegan, Vegetarian

            300 ft
            Neubaugurtel 38/5

            Phone: 01 2939182

          • Merkur Restaurant

            53% likes this, based on 11 reviews
            Cuisine: Austrian

            500 ft
            Europaplatz 3
          • Konoba Pescaria

            77% likes this, based on 41 reviews
            Cuisine: Mediterranean, Croatian

            800 ft
            Goldschlagstrasse 22

            Phone: (0) 1 9823013

          Getting there.

          Schwechat International Airport is within 19.8km from the property.

          Airport transportation is possible on site.

          Getting around.

          South Railway Station is within 3.3km from the property.

          Vienna West Train Station is just 100m away

          Karlsplatz Underground Station is approximately 2.3km away.

          Stephansplatz Underground Station is about 2.7km away.

          The nearest bus stop is less than 100m away.

          Public parking is possible on site and the rate is EUR 15 per day.

          Mercure Wien Westbahnhof Reviews

          Guest reviews are submitted by our customers after their stay at Mercure Wien Westbahnhof

          Average guest rating

          7.2
          out of 10
          Very good
          Based on 211 reviews

          Rating by category:

          Service
          6.5
          Value
          6.8
          Dining
          8.1
          Location
          7.8
          Rooms
          7.0

          Individual guest reviews

          • Family with children

            It was very good and unlike some previous reviews who complain about the warm weather it had AC in the room and we dont have any trouble with the weather.

            • Average rating
              8.8
          • Older travelers

            We stayed in the penthouse at 8/F. The room is a bit crammed with no writing table. However, the view is good.

            • Average rating
              7.4
          • Older travelers

            breakfast buffert was outstanding; staff courteous and helpful

            room was small; not much of a view; noisy street at night

            • Average rating
              8.8
          • Group of friends

            I was close to the tram and metro.

            • Average rating
              5.0
          • Couple

            Location is convenient

            Rundown, old, unpleasant odor, noisy, power points protruding from walls, grimy by no means a mecure standard hotel! Very dissapointed!

            • Average rating
              4.2
          • Older travelers

            Wonderful breakfast service

            It was very hot at night making it difficult to sleep, the room fan helped a little. The bath had a water drainage problem.

            • Average rating
              7.4
          • Older travelers

            It is very convenient location to access the transport -West Viena Station, Subway and Airport bus. Facility is good and staffs are very kind.

            • Average rating
              8.2
          • Older travelers

            One of your staff I think she is called Shekibe originally form Bosnia is the most welcoming and professional staff I ever met.

            Internet service was available for free. However, the screen freezes at times.

            • Average rating
              9.6
          • Family with children

            Rooms are super quiet and comfortable with great matresses and pillows!

            • Average rating
              10.0
          • Group of friends

            The only thing I've liked was that it was close to the shopping area.

            I disliked everything: the attitude of personnel (no availability at all to help with any basic information), the quality of rooms (lack of cleanness, bad furniture, no space to move into the room, dryness of the air in the room, used and reused carpets inside the room). The experience in this hotel was beyond all expectation. I will never go in this hotel again and I do not recommend anyone to lose their money paying for this 2 stars hotel.

            • Average rating
              2.8
          • Family with children

            I specially loved the water heater and the free coffee and tea in the rooms . Must also comment on the super comfortable rooms, great mattresses and pillows, great shower. Perfect location.

            Breakfast is toooooo expensive, dont eat there - go to Westbahnhof and there you can find 3 fantastic places for breakfast!

            • Average rating
              10.0
          • Family with children

            Reception staff (men) unfriendly. Women nicer.

            • Average rating
              7.0
          • Single

            First of all, very near to the station. staffs are very friendly. room is very clean.

            Unfortunately, it was so hot. I would like to use the fan machine in the room, but it was broken.

            • Average rating
              9.2
          • Older travelers

            the best thing of the hotel is its location, when you go out of the train station, you will find it in 1 min.

            The room is very small

            • Average rating
              6.2
          • Family with children

            Great location...just a minute walk to the metro stop/west train station. Clean and very quiet. Would stay there again!

            Everything was great, but the carpets in our room really needed to be replaced. They were extremely worn out. We saw in another room and they had already been replaced.

            • Average rating
              9.6
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          Why book with us?

          Low prices
          Enjoy our best price guarantee and special offers.
          Free cancellations
          Usually cancellations can be made without charge close to your arrival date (check policies).
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          Hotel Awards 2014

          AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof

          According to guest reviews, the hotel has been rated asBest 4 Star Hotels in Austria

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