Loved this modern hotel, easy to find, with patient staff with good service.

the room i booked was did n't always get cleaned properly-floor not mopped and available with 2 double beds & clean facilities. the location was handy, 15 km to rotorua regional airport, perfectly reachable.

Nice building, great and easy location close to the skyline, zorb, jet boat and Polynesian spa, and onsite and convenience shops. Breakfast with toast, bacon, yogurt.

It was a low budget hotel which had good service. My room was well-appointed and brand-new and featured delightful view of the lake. The location was comfortable: the main shopping center and a mall were within walking distance. The restaurant was small for breakfast

I truly enjoyed well-appointed rooms with warm comfortable beds. Everywhere there was clean, the staff were extremely helpful people with good service. The setting was comfortable, very close to museum and CBD and parks and the centre of the complex.

Honestly no complaints whatsoever. Brilliant hotel with best staff with good service and fast Wi-Fi. Breakfast for vegetarians.

Clean, low cost hotel, I appreciated a decent size and airy rooms and superfriendly staff. I've had a really nice stay for a short visit.

Location: the hotel was short walk to onsite and convenience shops and anywhere in Rotorua. Didn't like when it was hot humid outside, went to Kfc to relax and grab some food. The breakfast for vegetarians.

The room I booked was been "cleaned" the bed was half made and available with kitchen and queen sized beds, as example. Liked the restaurant for breakfast.

Comfortable rooms, friendly staff, useful kitchen facilities, ideal for families, neat and clean.

No issues.

Bathroom floor didn't look clean, although everything else was fine. Location was a bit further out of town than I'd anticpated, but still walked in!

modern, inexpensive and clean

no microwave, would have preferred milk carton,

I had a great time staying at this place. The location was perfect, right across from some shops and close to the CBD. The staff were incredibly nice and provided excellent service. The room amenities were top-notch, with tea and coffee facilities, a sitting area, dining table, and free Wi-Fi. The room was clean and comfortable, with a refrigerator, microwave, and all the necessary kitchen utensils. I also appreciated the flat-screen TV and the carpeted floor, which added a touch of luxury.

I highly recommend this hotel to all my family and friends.

Convenient Price competitive Friendly Car spaces handy to room On one level - save time packing and unpacking

Shower - no surround - water all over toilet floor when you have a shower Lack of chairs and reasonable table Not bench spaces in bathroom area Tree leafs not cleaned up at entrance

We liked the spa pool and heated swimming pool. We had our 6 year old gandson with us and he particularly enjoyed the pools. The room was well appointed.

The pillows were too big and hard so we all ended up using the small decorative bed cushions. Parking was a bit hit and miss and if you missed out on a park in the courtyard it was a fair distance to have to carry your bags etc fom the unsealed car park aound the back. Unfortunately there are major roadworks right out front at the moment so we were a bit confused as to where the entrance was.