Mercure Queen S Hotel Cheltenham - 切尔滕纳姆
4 starsThe Promenade, 切尔滕纳姆, 英国, GL50 1NN
Mercure Queen S Hotel Cheltenham 评论
客户回顾是我们的用户在酒店逗留后提交的意见 Mercure Queen S Hotel Cheltenham
The location is excellent, a nice hotel you're prepared to pay the price asks and cheltenham is indeed a majestic building to look at from the outside.
I have had much better service/comfort from hotels that cost half the price of this one.
Overall, a nice hotel if you're prepared to pay the price it asks.
We booked a room a week ago as we were impressed with the price (£110) for an executive double room in a 4star hotel.
The location is, quite simply, perfect for anyone visiting Cheltenham as is very central, overlooking Imperial Gardens and the top of the Promenade at the front and backing onto Montpellier which has lots of small bohemian shops.
However, it is in a great location right in the middle of Cheltenham and a stone's throw from the pubs and bars of Montpellier.
The location is perfect for shopping, the hotel is in the town centre near the shops.
The location is excellent and set in the beautiful town of Cheltenham.
The location was excellent, the hotel was overbooked so we had to stick to the cosy and steve at the front desk was very.
The room was beautiful and immaculately clean, with air con, CD/radio, TV and the biggest bed ever.
Overall the room was a good size but cluttered with too much furniture and an enourmous bed.
The room was well furnished in a sub chintzy style with two single beds, pushed together to make a very large double, comfy chair, desk, television ,mini bar with two very tall windows with the great view.
I booked a classic room with a queensize bed (using the hotel's website - best price) and very pleasantly surprised on arrival.
The room is not big, but adequate and the bed is massive.
Good bar, big towels and great selection for breakfast.
Some staff were very pleasant breakfast was good garden was nice location for convenience in shopping was excellent, the hotel has a great atmospheric bar called the Gold Cup bar and the room was clean.
The bar was comfy and prices not ridiculous, we didn't eat lunch or dinner there but the menu looked very nice.
The food is superb (afternoon tea, dinner, breakfast, and Sunday lunch).
It's a silly policy because instead of eating and drinking in the hotel we went out for every meal except breakfast (which was included and very good).
Reception staff were very friendly but the breakfast service was poor.
I then went to reception to complain about the terrible service to find that the lady who was supposed to be working there was sitting in a room behind the reception and had to be alerted that we were waiting by another member of staff.
Additionally reception staff were very helpful and friendly, room was rather small for the price, the food was good.
All staff were attentive and receptionist was very helpful.
Our last minute package included car parking, dinner and breakfast and was very reasonable.
I also pointed out that I should have been informed about the car parking charges prior to my arrival.
Arrived at most picturesque hotel in the heart of Cheltenham Spa.
However, the rooms are clean and tidy (but quite chintzy).
Large, bright room, very clean but also very cold!
The room was spacious and clean, the breakfast that was included was very nice indeed.
Much better hotels, service was great and the room was spotless and comfortable.
Fantastic decor, the staff were professional and polite, the bathroom were clean.
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