Mercure Queen'S Cheltenham  4 stars

The Promenade, Cheltenham, Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Situated next to the famous Imperial Gardens, the four-star modern Mercure Queen S Hotel Cheltenham features central location of the downtown Cheltenham overlooking the Promenade.

The Mercure Queen S Hotel Cheltenham comprises all state-of-the-art facilities and amenities including a well-arranged business area with three meeting rooms equipped with LCD projector, fax, copy and print machine, slide projector and overhead projector, screen and flipchart along with large Montpellier Boardroom while golf courses are just steps away from the hotel.

The hotel boasts 79 guestrooms featuring one reduced mobility room, four connecting rooms, two family rooms all fully equipped with necessary amenities such as air cooling, trouser press, satellite and cable TV, well-packed mini-bar, while a printer and fax machine are available on request.

The atmosphere of the in-house Napier restaurant offers creative British and international flavors and the contemporary setting of the Gold Cup bar with light meals, snacks and traditional beverages is great place to enjoy meals at.

Mercure Queen S Hotel Cheltenham is just 4.3km away from Swindon Railway Station Airport, Gloucestershire Airport 6km, Kemble Airport 25km, Kemble Raf Airport 26km, Oaksey Park Airport 30km, Birmingham Airport 66km, Coventry Airport 67km, Bristol Lulsgate Airport 72km, Cardiff Tremorfa Hel Airport 87km and East Midlands Airport 120km.

Number of rooms   79.

The central location of the hotel in the heart of Cheltenham comprises cultural and business sites while the hotel is easily accessible from the M5 (Junction 11) following the signs to the city centre.

Distance to:

  • City Center - 700 m
  • Airport: Gloucestershire - 6.0km, RAF Station - 31.1km
  • Bus stop - 400 m

Rooms

Mercure Queen S Hotel Cheltenham has classic rooms with one queen size bed, privilege double or twin rooms and king double or twin rooms with LCD TV, well-packed mini-bar while family rooms feature double bedrooms with a single sofa bed.

Dining options

Enjoy delicious quality steaks and fresh seafood at the on-site restaurant, the Napier, serving tasty British and international cuisine while the Gold Cup bar is a place where one can relax tasting drinks and light refreshments to go. The restaurant works daily from 7am to 9.45pm while the bar waits for you daily from 11am till 11pm.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Work

Three modern and fully-equipped meeting rooms at the business-like Mercure Queen S Hotel Cheltenham for up to 100 delegates banqueting-style offer individually designed delegate packages, complimentary stationery, LCD projector, fax, copy and print machine, slide projector and overhead projector, screen and flipchart while the Montpellier Boardroom serves as an ideal place for holding small meetings of up to 14 delegates and the Regency suite can additionally host small meetings and individual occasions.

Leisure

Mercure Queen S Hotel Cheltenham offers golf course just steps away from the hotel.

Policies

Check-In

from  2 pm

Check-Out

until 07:00-12:00 hours

Children and extra beds
  • All children under the age of 2 may stay for free. 
  • All children under the age of 12 may stay for free. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are allowed on request

Facilities

General
  • Parking
  • Elevator
  • Pets allowed
  • Tour desk
  • 24-Hour Front Desk
  • Bus parking
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is GBP 10 per day.

Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
Meeting facilities
  • Meeting room
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Exercise gym
Room facilities
  • Non-smoking rooms
  • Room service
  • Heating
  • In-room safe
  • Hair dryer

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Mercure Queen S Hotel Cheltenham has classic rooms with one queen size bed, privilege double or twin rooms and king double or twin rooms with LCD TV, well-packed mini-bar while family rooms feature double bedrooms with a single sofa bed.

Privilege Single Room

One Single Bed

Mercure Queen'S Cheltenham Privilege Single Room
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Mercure Queen'S Cheltenham Privilege Single Room

Single room

Superior Double Room

King Size Bed

Mercure Queen'S Cheltenham Superior Double Room
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Mercure Queen'S Cheltenham Superior Double Room
    Double Room

    Double Bed

    Mercure Queen'S Cheltenham Double Room
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    Mercure Queen'S Cheltenham Double Room

    Double Room (sole Use)

    Standard Room

    Mercure Queen'S Cheltenham Standard Room
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    Mercure Queen'S Cheltenham Standard Room
    Privilege Room

    Mercure Queen'S Cheltenham Privilege Room
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    Mercure Queen'S Cheltenham Privilege Room
      Single Room

      One Single Bed

      Mercure Queen'S Cheltenham Single Room
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      Mercure Queen'S Cheltenham Single Room

      Single room

      Twin Room

      Two Single Beds

      Mercure Queen'S Cheltenham Twin Room
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      Mercure Queen'S Cheltenham Twin Room

      Twin room (sole use)

      Privilege Double Room

      Double Bed

      Mercure Queen'S Cheltenham Privilege Double Room
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      Mercure Queen'S Cheltenham Privilege Double Room
      Standard Twin Room

      Two Single Beds

      Mercure Queen'S Cheltenham Standard Twin Room
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      Mercure Queen'S Cheltenham Standard Twin Room

      Twin room (sole use)

        Classic Single Room

        Queen Size Bed

        Mercure Queen'S Cheltenham Classic Single Room
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        Mercure Queen'S Cheltenham Classic Single Room

        Single room

        Classic Double Room

        Queen Size Bed

        Mercure Queen'S Cheltenham Classic Double Room
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        Mercure Queen'S Cheltenham Classic Double Room
          Executive Double Room

          Double Or Twin Beds

          Mercure Queen'S Cheltenham Executive Double Room
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          Mercure Queen'S Cheltenham Executive Double Room

          Twin room (sole use)

            Mercure Queen'S Cheltenham LocationWhat's nearby

            Legend
            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground Railway Stations
            • Train Stations
            • Parks
            • Attractions for Tourists
            • Museums
            • Convention Centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            What's nearby

            What's nearby.

            Mercure Queen S Hotel Cheltenham is just 450m away from the downtown Cheltenham while other interesting site are as following Leckhampton 3.3km, Charlton Kings 3.4km, Golden Valley 3.7km, Shurdington 4.2km, Swindon 4.3km, Southam 4.6km, Bishops Cleeve 6km, Churchdown 6.1km, Staverton 6.3km, Dowdeswell 6.4km, Coombe Hill 7.2km, Cowley and Coberley 7.3km while Little Witcombe is approximately 7.5km away.

            Attractions for Tourists
            • Cheltenham Town Hall
              100 m
            • Cheltenham Art Gallery & Museum
              500 m
            Popular areas
            • City Center
              600 m
            General
            • Albion House Social Club
              600 m
            • Cheltenham Gas Club
              1.1km
            Amusement
            • Casino Slots
              500 m
            • Quicksilver
              500 m
            • Smokey Joe's Amusement Cafe
              600 m
            • Royale Gloucester Snooker & Social 1993 Lodge
              600 m
            • Odeon Cinema
              800 m
            • Ace Bingo
              800 m
            • Ballyhoo Leisure Ltd
              2.4km
            • Cheltenham Racecourse
              2.6km
            • Cotswold Tenpin Bowling
              2.6km
            Monuments and Landmarks
            • Pittville Pump Room
              1.9km
            Museums
            • Cotswold motor museum and toy collection
              600 m
            • Holst Birthplace Museum
              1.0km
            Theaters
            • Everyman Theatre
              400 m
            • The Playhouse Theatre
              500 m
            • 1.7km

            Local Attractions

            • Spa at Barcelo Cheltenham Park
              1.8km
              Cirencester Road, Cheltenham
            • Cheltenham Leisure Centre
              2.0km
              Tommy Taylors lane, Cheltenham
            • Pittville Park
              2.0km
              Central Depot, Cheltenham
            • Cheltenham Racecourse
              2.7km
              Cheltenham GL50 4SHEngland
            • Gloucestershire Warwickshire Railway
              2.7km
              The GWR Cheltenham Race Course Railway Station, Cheltenham

            Near the hotel

            • Cheltenham Town Hall
              170 m
              Imperial Square, Cheltenham
            • Montpellier District
              220 m
              CheltenhamEngland
            • Everyman Theatre
              460 m
              Regent St, Cheltenham
            • The Screening Rooms
              800 m
              The Brewery, Cheltenham
            • Cineworld Cheltenham
              810 m
              The Brewery, Oxford Passage, Cheltenham
            • The Brewery
              820 m
              Henrietta St, Cheltenham
            • Holst Birthplace Museum
              1.1km
              4 Clarence Road, Cheltenham

            Restaurants Nearby

            • zizzi, Cheltenham Spa

              64% likes this, based on 214 reviews
              Food: Italian
              Price Range: USD 18 - USD 42

              390 m
              St James Church

              Phone: 01242 252493

            • Prithvi Restaurant

              95% likes this, based on 344 reviews
              Food: Indian
              Price Range: USD 16 - USD 47

              410 m
              37 Bath Road

              Phone: 01242 226229

            • Lumiere

              92% likes this, based on 289 reviews
              Food: Seafood, Contemporary, Vegetarian, British
              Price Range: USD 34 - USD 91

              490 m
              Clarence Parade

              Phone: 01242 222200

            • Daphne Restaurant

              78% likes this, based on 389 reviews

              520 m
              2 Crescent Place

              Phone: 01242 577299

            • L'artisan

              71% likes this, based on 117 reviews
              Food: French

              530 m
              30 Clarence Street

              Phone: 441242571257

            Getting there.

            To get to the hotel via the M5, exit at Junction 11 and follow signs for Cheltenham, then you will pass the A40 for 5km till you reach Montpellier (HSBC Bank on the right), and there take the first exit down past the park on the right.

            Getting around.

            Cheltenham Spa railway station is within short walk away from the Mercure Queen S Hotel Cheltenham while the hotel also offers parking for 30 car spaces.

            Mercure Queen'S Cheltenham Reviews

            Guest reviews are submitted by our customers after their stay at Mercure Queen'S Cheltenham

            Average guest rating

            6.8
            out of 10
            Very good
            Based on 30 reviews

            Rating by category:

            Dining
            8.1
            Location
            9.1
            Rooms
            7.0
            Service
            6.8
            Value
            6.8

            Individual guest reviews

            • Central location and welcome was friendly &. The staff were helpful and breakfasts were good.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                8
              • Service
                10
              • Value
                10
              • Dining
                8
            • Great location and generally a very good hotel. The staff were fantastic.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Service
                8
              • Value
                9
            • We booked a luxury room was extremely comfortable, lovely view acrosss the park, the Hotel directions were good and the staff were all courteous, helpful and friendly.

              Four poster bed not very comfortable bordering dangerous and only one small bar of soap.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Rooms
                7
              • Service
                9
              • Value
                10
            • Good location and i liked the hotel's situation. Friendly and helpful staff, comfortable beds, great breakfast /.

              The rooms were not cheap and did not provide value for money.

              My rating for the hotel:

              • Average rating
                8.2
              • Location
                8
              • Rooms
                7
              • Service
                10
              • Value
                6
              • Dining
                10
            • Good location and comfortable stay. Staff very efficient and friendly, great bed. Excellent restaurant.

              Rooms are dated.

              My rating for the hotel:

              • Average rating
                9.2
              • Location
                10
              • Rooms
                9
              • Service
                10
              • Value
                8
              • Dining
                9
            • Shops and countryside easily accessible, good value, polite and courteous staff perfect combination. Our room on the front and comfy bar. Comfortable and beautiful food.

              Poor service at breakfast.

              My rating for the hotel:

              • Average rating
                8.4
              • Location
                8
              • Rooms
                8
              • Service
                9
              • Value
                10
              • Dining
                7
            • Location was great very central, the choice and quality of food was very good, the staff were polite and cheerful. Bathroom was nice xsept the shower was a bit week.

              Hotel decor was dated and the room was very small for the price.

              My rating for the hotel:

              • Average rating
                8.0
              • Location
                10
              • Rooms
                5
              • Service
                10
              • Value
                7
            • Good location to enjoy Cheltenham, the hotel has a nice relaxed atmosphere and the bed sagged in the middle and is well overdue for replacement.

              The rooms are cramped.

              My rating for the hotel:

              • Average rating
                9.0
              • Location
                10
              • Rooms
                7
              • Value
                10
            • A very good location, plush luxurious hotel and staff were all helpful and pleasant. Bed was very comfy.

              The room was very small.

              My rating for the hotel:

              • Average rating
                8.8
              • Location
                10
              • Rooms
                8
              • Service
                8
              • Value
                9
            • The location was good and excellent receptionist talked us into the hotel we were lost in the dark in Cheltenham. Reception staff were helpful and the room was nice and comfortable. At c£220 for two nights and just one breakfast, was certainly not value for money.

              My rating for the hotel:

              • Average rating
                6.8
              • Location
                8
              • Rooms
                8
              • Service
                5
              • Value
                8
              • Dining
                5
            • Good city centre location and warm welcome /. All staff friendly and helpful, comfy Huge bed, besides all nice surprises, the breakfast cost ₤15.5 per head was often overcooked.

              Small antiquated room at back of hotel.

              My rating for the hotel:

              • Average rating
                8.2
              • Location
                9
              • Rooms
                6
              • Service
                10
              • Value
                9
              • Dining
                7
            • In a good position and excellent hotel. I liked the room in gental and the feel of the old building the queen size bed was nice, staff were very helpful. The breakfast was delicious too.

              The bedroom looked more tired than i did i walked in.

              My rating for the hotel:

              • Average rating
                7.6
              • Location
                8
              • Rooms
                5
              • Service
                8
              • Value
                8
              • Dining
                9
            • The location is perfect and exellent place to stay,and very close to all shops,bars,and fantastic town gardens. Room up grade to a suite foc as fully booked and cuisine of all kinds are within easy reach too.

              The toilet paper is extremely poor quality.

              My rating for the hotel:

              • Average rating
                8.6
              • Location
                8
              • Rooms
                10
              • Value
                9
              • Dining
                7
            • Location and friendly staff, liked closeness to town. Best hotel in Cheltenham and the actual building and decor. Service and facilities were excellent, the regular lady receptionists were helpful.

              Really poor value for money, room was hot.

              My rating for the hotel:

              • Average rating
                8.8
              • Location
                10
              • Rooms
                10
              • Service
                8
              • Value
                7
            • Excellent friendly staff, good food.

              My rating for the hotel:

              • Average rating
                8.6
              • Service
                9
              • Dining
                8
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            Hotel Awards 2014

            UKHOTEL AWARDSRecommendedCheltenhamMercure Queen'S Cheltenham

            According to guest reviews, the hotel has been rated asBest Design Hotels in United Kingdom

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