Mercure North Woodhey House Hotel - Chester  3 stars

Berwick Road West/Welsh Road, Little Sutton, Chester, United Kingdom, CH66 4PS  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking

24-hour reception


Express check-in/-out

 Swimming Pool

Indoor swimming pool


Fitness center

 Spa and relaxation

Health club

Turkish bath

Steam bath


In-room breakfast


Mercure North Woodhey House is a 3-star contemporary property that offers modern accommodation steps away from Ellesmere Port (formerly the Boat Museum), Port Sunlight Museum and Bebington. Operating in Chester since 2010, this hotel features traditional architecture and modern comforts.

Just 10 minutes from Liverpool John Lennon airport.


The hotel offers 75 rooms featuring satellite TV, Wi-Fi, a writing desk, direct dial phone and heating as well as exclusive bathrooms with a bathtub, a shower and a hairdryer.


An extensive buffet breakfast is served daily. Complimentary drinks are offered in the coffee bar.

All visitors are offered a full breakfast for a fee. 


Guests can make use of 24-hour reception, ironing service and room service as well as a lift, free parking and a safe deposit box.


Guests can find an indoor heated pool, a heated swimming pool and a library and make use of hammam, a sauna and steam baths on the premises. A gym and fitness classes are provided on-site.


Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Year renovated   2010.  Number of rooms   75.


City Center Chester - 7.1 mi
Airports Liverpool John Lennon (LPL) - 5.8 mi, Chester (CEG) - 7.4 mi
Train Stations Chester Train Station - 7.0 mi
Bus stop - 2.1 mi
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General information



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  • Free Wi-Fi
  • Free parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Vending machines
  • Gift/Newsstand
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Room service
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Wake up service
Dining facilities
  • Bed and breakfast
  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Catering service
Meeting facilities
  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying
Children's facilities
  • Paid cribs/Baby cots (on request)
  • Video games
Leisure facilities
  • Indoor heated swimming pool
  • Indoor swimming pool
  • Fitness center
  • Health club
  • Spa center
  • Turkish bath
  • Steam bath
  • Garden area
  • Library
  • Television in lobby
Room facilities
  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock



from  2 pm


until  11 am

Children and extra beds
  • There are no extra beds provided in a room. 

Pets are allowed on request.

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Standard Double Room
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Mercure North Woodhey House Standard Double Room
Mercure North Woodhey House Standard Double Room
Mercure North Woodhey House Standard Double Room
Mercure North Woodhey House Standard Double Room
Mercure North Woodhey House Standard Double Room Double Room
Bed type: Double Bed or Twin beds or 2 Single beds
Size: 230 sq. feet


Room facilities
    Superior Double Room
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    Mercure North Woodhey House Superior Double Room
    Mercure North Woodhey House Superior Double Room
    Mercure North Woodhey House Superior Double Room
    Mercure North Woodhey House Superior Double Room
    Bed type: Double Bed
    Size: 220 sq. feet

    Double Room

    Room facilities
      Superior Suite
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      Mercure North Woodhey House Superior Suite
      Mercure North Woodhey House Superior Suite
      Mercure North Woodhey House Superior Suite
      Mercure North Woodhey House Superior Suite
      Bed type: Double Bed
      Size: 220 sq. feet
      Room facilities

        Mercure North Woodhey House LocationWhat's nearby

        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

        What's nearby

        Places of interest
        • Wings Club
          4300 ft
        • Royal British Legion
          5000 ft

        Local Attractions

        • National Waterways Museum
          2.9 mi
          South Pier Road, Ellesmere Port
        • Blue Planet Aquarium
          3.1 mi
          Longlooms Road, Ellesmere Port
        • Cheshire Oaks Designer Outlet
          3.7 mi
          Kinsey Road, Ellesmere Port
        • Port Sunlight Museum
          5.1 mi
          23 King George's Drive, Port Sunlight
        • Otterspool Park
          5.6 mi
          Otterspool Drive, Liverpool

        Mercure North Woodhey House Reviews

        Guest reviews are submitted by our customers after their stay at Mercure North Woodhey House

        Average guest rating

        out of 10
        Very good
        Based on 120 reviews

        Rating by category:


        Individual guest reviews

        • Couple

          Staff gave great directions as we got a little lost on our way there and had to ring them for help. Very friendly and pleasant staff in the hotel.

          Hotel on website advised that it had been updated with flat screen tvs installed, our room did have a lovely new tv but I wouldve preferred a comfy new mattress to sleep on rather than a shiny new tv. Also water supply seemed to fade if everyone was using the water at the same time. First morning the hotel was busy and water trickled out from the showerhead. Second morning wasnt so busy and shower worked perfectly.

          • Average rating
        • Group of friends

          Staff were extremely friendly and was in an ideal location for our trip to Ellesmere port which was only £7 in a taxi.

          Rooms are in need of upgrading to a modern and contemporary standard in upkeeping with other hotels we have stayed in.

          • Average rating
        • Family with children

          Excellent breakfast, bar and restaurant good. Decent 3* accommodation with no nonsense

          Although there was a lift, there are also stairs to reach most upstairs rooms - we were on second floor with a pushchair which was a bit tricky

          • Average rating
        • Couple

          we had a lovely stay nice room and food good we enjoyed our stay thank you

          • Average rating
        • Older travelers

          Comfortable clean rooms with flat creen TV, quiet surroundings, easy access to Chester

          Restaurant food and organisation on Easter Monday did not meet expectations, ran out of food and little communication to diners so I had to complain. Breakfast cost was refunded.

          • Average rating
        • Older travelers

          They had a wedding on the Saturday and the disco was incredibly loud until about 1am. Also some of the guests smashed some fire alarms and they went off at least twice before 12 the reception said it was a fault and no need to evacuate. They then went off about 3 or 4 times waking us up around 3 am. If it was a real fire getting out would be difficult as when we left before 6am on the Monday the front door is locked orders of the management. There is only one night porter on and we couldn't find him at first when we wanted to put our bags in the car.

          • Average rating
        • Family with children

          Clean, nice hotel.

          One of the bedrooms were quite smelly, and there was a lot of noise all night.

          • Average rating
        • Older travelers

          After having attended the mercure hotel we found this experience very unsatisfactory, we stayed here due to attending a wedding, firstly we were appointed the wrong room where we walked in on two hotel residents, which was very embarrasing, we were then appointed another room on the opposite end of hotel over looking noisey boilers, the room was so hot we could not sleep with heat and noise, we had no lock on bathroom door, lack of towels,also ordered room service to find they was no hot food, and had to have a third choice of sandwich,last of all the water was so hot we could not get washed without almost burning ourselves, we did not have a pleaseant stay in the mercure unfortunetly,

          • Average rating
        • Older travelers

          Pleasant staff, quite well-appointed room

          No problems really, middle of the road experience

          • Average rating
        • Older travelers

          Being able to swim

          Bedroom smelled of smoke, but we should have thought to reserve non smoking room, maybe...Pool in need of refurbishment

          • Average rating
        • Family with children

          Its a good location to explore the Wirral & Cheshire with easy link rail services into Liverpool and provides much better value than Liverpool City Hotels. Breakfast is good just ask for scrabbled or poached eggs freshly made if you want them.

          We had problems with water pressure and availibilty which were eventually sorted out, so I guess they have learnt how to solve these problems now

          • Average rating
        • Couple

          Superb location for Chester, Cheshire Oaks and surrounding area. .Room was clean and comfortable and staff were very polite and friendly/

          Room was extremely hot with no way to contol the radiators.

          • Average rating
        • Older travelers

          the helpful staff who therefore created a relaxed atmosphere.

          the cold water being hot and noisy bedroom doors-difficult to shut without a bit of a bash.

          • Average rating
        • Older travelers

          Excellent service and very friendly, helpful staff. Excellent value for money. Within easy reach of Chester and Liverpool with an excellent train service one and a half miles from hotel. Station has a large staffed car pack costing 80 pence a day to park. £4 return fare to Liverpool.

          • Average rating
        • Single

          It was convenient to my place of work. The pool is good too.

          Bar meals were overpriced and paying for them too comlpex. i.e. to pay for a meal from the bar restaurant using a card has to be done at reception.

          • Average rating
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        Hotel Awards

        UKHOTEL AWARDSRecommendedChesterMercure North Woodhey House

        According to guest reviews, the hotel has been rated asBest Family Hotels in United Kingdom

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