Mercure Holland House  4 stars

24-26 Newport Road (Ex Macdonald Holland House), Cardiff, United Kingdom, CF24 0DD  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

Set in the central area of Cardiff within minutes from the main places of interest in the town, the Mercure hotel offers comfortable accommodation and modern facilities including dining options, numerous meeting rooms, fitness and spa facilities.

This modern four-star hotel offers 165 well-appointed rooms fully equipped with all modern facilities such as air-conditioning, data port in room, safe deposit box, remote control TV, work desk, coffee/tea making facilities, telephone and Wi-Fi internet access.

The Mercure hotel is located within 10 minutes walk from the Cardiff Central train station and 25km from Cardiff airport. Cardiff Bay is situated within five minutes drive.

Number of floors   15.  Number of rooms   165.

Located within proximity from the center of Cardiff, the Mercure hotel is also close to the majority of tourist attractions in the town including Cardiff Metropolitan Cathedral of St. David and Cardiff City Hall.

Distance to:

  • City Center - 1.0km
  • Airport: Cardiff-wales Airport - 15.7km, Bristol - 33.1km
  • Train Station: Cardiff Central Railway Station - 1.2km, Cardiff Bay Railway Station - 2.0km
  • Bus stop - 900 m

Rooms

The Mercure hotel offers 165 non-smoking guest rooms including seven family rooms and eight rooms for physically challenged people. All rooms are comfortable and well-appointed, featured the following facilities as standard: air-conditioning, data port in room, safe deposit box, remote control TV, work desk, coffee/tea making facilities, telephone and Wi-Fi internet access. Some rooms have beautiful views over the city.

Extra beds and baby cots are available on request.

Dining options

The hotel includes the First Floor Restaurant and lounge bar. The Restaurant is open from 7am to 10pm and offers stylish ambience and delicious modern cuisine. The bar is open from 11am to 11pm.

Work

There are 17 well-appointed meeting rooms in the hotel with an area from 20sqm up to 695sqm. The largest conference room can accommodate up to 650 guests. The list of equipment available in meeting room includes: flipchart, air-conditioning, high-speed transmission line, podium, lectern, slide projector, overhead projector, Wi-Fi wireless internet access.

Leisure

The hotel also includes fitness center, spa center, sauna, Jacuzzi and provides massage services.

Additional features

Restaurant, bar, 24-hour front desk, non-smoking rooms, rooms/facilities for disabled guests, elevator, safety deposit box, luggage storage, air-conditioning, sauna, fitness centre, spa & wellness centre, massage, indoor swimming pool, room service, laundry, dry cleaning, currency exchange.

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Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • Maximum capacity of baby cots in a room is 1. 
Pets

Pets are not allowed

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • Luggage storage
  • Barber/Beauty Shop
  • Newspapers/magazines
  • 24-Hour Front Desk
  • Concierge desk
  • Tour desk
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Private hotel parking is possible on site and the rate is GBP 14 per day.

Activities
  • Spa & wellness center
Services
  • Laundry
  • Massage services
  • Shops/Commercial Services
  • Dry cleaning
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • Bar/Lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Internet Access
  • Fax/photocopying
  • High speed internet access
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Indoor swimming pool
  • Sauna
  • Whirlpool
  • Jacuzzi
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Heating
  • In-room safe
  • Smoking
  • Hair dryer

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The Mercure hotel offers 165 non-smoking guest rooms including seven family rooms and eight rooms for physically challenged people. All rooms are comfortable and well-appointed, featured the following facilities as standard: air-conditioning, data port in room, safe deposit box, remote control TV, work desk, coffee/tea making facilities, telephone and Wi-Fi internet access. Some rooms have beautiful views over the city.

Extra beds and baby cots are available on request.

Classic Room
Check Prices
Mercure Holland House Classic Room
Bed type: Double Bed

Comfortable room has a practical work desk and a contemporary bathroom.

Room facilities
    Privilege Room
    Check Prices
    Mercure Holland House Privilege Room
    Bed type: One Single Bed

    The room is more spacious than the Standard room. It offers a work desk and a bathroom with all necessary amenities.

    Room facilities

      Mercure Holland House LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground station
      • Train Stations
      • Parks
      • Attractions for Tourists
      • Museums
      • Convention Centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      What's nearby.

      Situated in the heart of Cardiff, the National Museum (700m) represents arts of Wales, history, geology and archaeology collections, and many temporary exhibitions. Cardiff Castle (1km) is a truly historical site since it was built 2000 years ago.

      Attractions for Tourists
      • Castle Galleries
        400 m
      • Kooywood Gallery
        500 m
      • Capsule Artt Gallery
        500 m
      • National Museum & Galleries Of Cardiff
        700 m
      • 800 m
      • winter wonderland ice rink
        900 m
      Popular areas
      • City Center
        900 m
      General
      • St Peters R C Church
        200 m
      • A Shot In The Dark
        500 m
      • 147 Club
        600 m
      • Cardiff Metropolitan Cathedral
        600 m
      • Saint John's Church
        800 m
      Amusement
      • Castle Leisure Ltd
        100 m
      • Riley Snooker Club
        300 m
      • Lucky Strike Leisure
        600 m
      • Don Leisure Escal Investments
        600 m
      • Ugc Cinemas
        700 m
      • Shipleys Amusements
        700 m
      • Shipley Amusement Centre
        700 m
      • Escal Amusements Ltd
        800 m
      • Cineworld
        800 m
      • THE GATE
        900 m
      Monuments and Landmarks
      • City Hall
        900 m
      Stadiums
      • Motorpoint Arena Cardiff
        600 m
      Museums
      • National Museum of Wales, Cardiff - Amgueddfa Genedlaethol Caerdydd
        700 m
      Universities, Institutes
      • University of Glamorgan Cardiff Campus
        500 m
      Theaters
      • New Theatre
        500 m
      • Sherman Theatre Ltd
        600 m
      • Cardiff City Council
        600 m
      • Saint David's Hall
        800 m

      Local Attractions

      • Cardiff Bay Barrage
        1.5km
        CardiffWales
      • Parc All Weather Play
        1.7km
        Unit 5, Curran Embankment, Cardiff
      • The Red Dragon Centre
        1.8km
        Hemingway Road, Cardiff
      • Cardiff Bay
        2.0km
        CardiffWales
      • Techniquest
        2.0km
        CardiffWales

      Near the hotel

      • New Theatre
        580 m
        Park Place, Cardiff
      • St. David's Cathedral
        600 m
        Charles Street, Cardiff
      • Motorpoint Arena Cardiff
        690 m
        Mary Ann St, Cardiff
      • Millennium Stadium
        810 m
        Westgate Street, Cardiff
      • The Gate Arts and Community Centre
        820 m
        Keppoch Street, Cardiff
      • St. David's Hall
        840 m
        The Hayes, Cardiff
      • Cardiff Central Library
        840 m
        The Hayes_CF10 1FL, Cardiff

      Restaurants Nearby

      • Canteen on Clifton Street

        79% likes this, based on 160 reviews
        Food: Contemporary, Vegan, International, Vegetarian
        Price Range: USD 12 - USD 43

        190 m
        40 Clifton Street

        Phone: +44 29 2045 4999

      • Kismet Tandoori

        75% likes this, based on 283 reviews
        Food: Indian, Pakistani

        250 m
        24 City Road, Roath

        Phone: 029 20 481665

      • Aj's coffee house

        74% likes this, based on 18 reviews
        Food: Café

        220 m
        City Road
      • The Ernest Willows

        60% likes this, based on 35 reviews
        Food: English

        220 m
        2-12 City Rd
      • A Shot in the dark

        83% likes this, based on 21 reviews
        Food: Coffee Shop

        220 m
        12 City Road
      Getting there.

      The hotel is situated within short walking distance from the Cardiff downtown and the main tourist attractions, within 2km from the Cardiff Central train station, 25km from Cardiff airport and 80km from Bristol Airport.

      Getting around.

      The Mercure hotel is located within 2km from the Cardiff Central train station, 25km from Cardiff airport and 80km from Bristol Airport.

      Mercure Holland House Reviews

      Guest reviews are submitted by our customers after their stay at Mercure Holland House

      Average guest rating

      7.8
      out of 10
      Excellent
      Based on 75 reviews

      Rating by category:

      Value
      8.0
      Dining
      8.0
      Location
      9.0
      Rooms
      7.6
      Service
      7.0

      Individual guest reviews

      • Great location views, good quality and the reception staff were extremely friendly. Room was spacious comfortable, the evening meals were excellent and our spa treatment was lovely and we used the gym and swimming pool afterwards.

        Definately not 2nd best hotel in Cardiff and windows were dirty.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          10
        • Rooms
          7
        • Service
          7
        • Value
          8
      • Pleasant bar area and staff, warm welcome, friendly reception. Good parking fantastic rooms, nice sauna/ and breakfast had a huge choice and very tasty. The spa facilities particularly the pool were excellent.

        The hotel in general looked a little bit dated and tired.

        My rating for the hotel:

        • Average rating
          9.0
        • Location
          9
        • Rooms
          9
        • Service
          9
        • Value
          9
      • Excellent facilities and location, Cardiff many times. Prices were brilliant, staff were friendly and the family room was lovely and spacious. The jacuzzi was nice and warm the next morning was cold, waiter service in the Restaurant was very good. The spa was nice, fresh and modern.

        Windows weren't that clean spoilt the view a little, hotel was fairly quiet as we stayed on a Sunday and the choice of channels on the tv was limited. Drinks were expensive.

        My rating for the hotel:

        • Average rating
          8.8
        • Location
          8
        • Rooms
          8
        • Service
          9
        • Value
          9
        • Dining
          10
      • Beautiful views and luxurious, very nice hotel. The staff were great, the room was a very good size and the breakfast was exceptionally good, the food and restaurant was excellent. The swimming pool was perfect for the children.

        Bed not comfortable and radio would just NOT tune to Radio 2.

        My rating for the hotel:

        • Average rating
          8.8
        • Location
          10
        • Rooms
          9
        • Service
          8
        • Value
          8
      • Lovely view from room and very good hotel. Excellent price and very helpful staff. The bed was big and sauna were incredible.

        The one poor area was the restaurant for dinner and windows were filthy. Breakfast was really busy.

        My rating for the hotel:

        • Average rating
          9.2
        • Location
          9
        • Rooms
          8
        • Service
          10
        • Value
          10
      • Fantastic views from higher levels and convenient, good value. Reasonable price and helpful staff. The room was bright and the swimming pool, jacuzzi and treatments were all excellent.

        Sauna area needs a little updating and lovely stay. Slippers and the toiletries were really minimal, bar was badly manned and had to wait a long time for drinks, the mattress was hard and uncomfortable. Breakfast was very expensive, lunch, , was spoiled by a very rude waitress.

        My rating for the hotel:

        • Average rating
          8.0
        • Location
          8
        • Rooms
          8
        • Service
          8
        • Value
          9
        • Dining
          7
      • Great location, fabulous hotel and the staff were very friendly and helpful. The room was spacious and comfortable, the evening meal was excellent, pool facility was good.

        Breakfast was most certainly not worth £16.

        My rating for the hotel:

        • Average rating
          8.2
        • Location
          8
        • Rooms
          8
        • Service
          7
        • Value
          10
      • The panoramic view of Cardiff was stunning, the hotel room was very spacious and again the staff were very professional. The bed was very comfy the shower was super well i could go on, breakfast was very good and the spa was really nice and clean.

        My rating for the hotel:

        • Average rating
          9.2
        • Location
          9
        • Rooms
          10
        • Service
          8
        • Value
          10
      • Convenient for centre of Cardiff and the university, fantastic Hotel. Recieved a great service throughout and comfortable, big bed. Good poached eggs for breakfast and excellent pool.

        Small, awful car park dirty laundry in corridor slow staff expensive for you got room dusty.

        My rating for the hotel:

        • Average rating
          8.4
        • Location
          8
        • Rooms
          7
        • Service
          10
        • Value
          10
        • Dining
          7
      • Great location and comfy hotel. Service at a good price, large comfortable room and the breakfast was, at best, reasonable. We really liked the dinner menu, lovely pool.

        My rating for the hotel:

        • Average rating
          8.6
        • Location
          8
        • Rooms
          10
        • Service
          8
        • Value
          8
      • Convenient, good location and really nice hotel. The staff were all friendly and room was spotless, spacious, stylish, comfortable. Breakfast was brilliant also.

        Spa facilities disappointing.

        My rating for the hotel:

        • Average rating
          7.6
        • Location
          8
        • Rooms
          10
        • Service
          8
        • Value
          4
      • Spacious, good views, lovely 2nd Stay and the staff were very professional and polite. Room was great for the price and the breakfast was incredible. The receptionists were warm and friendly, spa was very nice.

        My rating for the hotel:

        • Average rating
          8.6
        • Location
          8
        • Rooms
          9
        • Service
          9
        • Value
          8
      • Good location & and nice hotel. The staff were very friendly, the bathroom was brilliant and the bed was brilliant, dinner especially and the buffet breakfast had a reasonably large choice. Pool was excellent.

        Room is dusty.

        My rating for the hotel:

        • Average rating
          7.8
        • Location
          7
        • Rooms
          9
        • Service
          9
        • Value
          6
      • The view is amazing and an excellent Hotel and have stayed there many times. Staff are really friendly helpful, bathrooms are clean.

        Room looked dingy because the light didn' and breakfast was cold Unable to get Spa treatments on the day I arrived Expensive car parking.

        My rating for the hotel:

        • Average rating
          9.2
        • Location
          10
        • Rooms
          9
        • Service
          10
        • Value
          10
        • Dining
          7
      • Perfect location for sight seeing/shopping and the hotel is lovely and is very clean and comfy. The staff are helpful and friendly, nice sauna/ steam room/ pool facilities. The gym is good.

        Dirty coffee rings on all.

        My rating for the hotel:

        • Average rating
          9.2
        • Location
          10
        • Rooms
          10
        • Service
          8
        • Value
          9
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      Hotel Awards 2014

      UKHOTEL AWARDSRecommendedCardiffMercure Holland House

      According to guest reviews, the hotel has been rated asBest Spa Hotels in United Kingdom

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