Mercure Gold Coast Resort  4 stars

Palm Meadows Drive, Carrara, Queensland, 4211, Gold Coast, Australia, 4211  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Overview

The 4-star Mercure Gold Coast Resort is located only 10 minutes drive from the beautiful beach. Renovated in 2001, the stylish hotel has welcomed guests since 1997.

Perfect location next to a train station provides an easy access to Surfer's Paradise Beach, Cod Hole and Metricon Stadium. It will take you 5 minutes to get to the popular Carrara Markets, Palm Meadows Golf Course.

Restaurants, a stadium and golf courses are only a few steps from the hotel.

Just 20 minutes from Coolangatta/Gold Coast airport.

Rooms

The hotel offers 285 rooms featuring pay TV, high-speed internet and a balcony as well as separate bathrooms with complimentary toiletries, a separate shower and a bathtub.

Eat

In the morning an extensive buffet breakfast is served. The al fresco restaurant provides light meals. Refreshing drinks are offered in the lounge bar.

You can start your day with a buffet breakfast, which costs AUD 27.50 per person per night. 

Work

For visitors Mercure Gold Coast Resort offers a business center, conference facilities and internet access as well as 24-hour room service, car service.

Relax

Massage, a health club are available on-site. Guests can choose from tennis available on the premises.

Internet

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Free Private hotel parking is possible on site.

Number of rooms   280.

Location

City Center Gold Coast - 6.0 mi
Airports Coolangatta/Gold Coast (OOL) - 12.2 mi, Brisbane International (BNE) - 46.9 mi
Train Stations Robina Train Station - 2.9 mi, Nerang Train Station - 3.0 mi
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Facilities

General
  • Free parking
  • Safe deposit box
  • Car rental
  • Currency exchange
  • Elevator
  • ATM/Cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Doctor on call
  • Free transportation
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • VIP room facilities
  • Newspapers/magazines
  • Tour desk
Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Valet parking
  • Laundry
  • Dry cleaning
Dining facilities
  • Bar/Lounge
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Conference facilities
Children's facilities
  • Child care
  • Game room
  • Children's pool
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Outdoor pool
  • Sauna
  • Fitness center
  • Golf
  • Exercise gym
  • Tennis
  • Tennis court
  • Shiatsu massage
Room view
  • Golf view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Work desk
  • Mini bar
  • Balcony
  • Connecting rooms
  • Dressing area
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Toilet
  • Bathrobe
Kitchen facilities
  • Refrigerator
Media
  • Satellite TV
  • Voice mail
  • Pay TV
  • AM/FM alarm clock
  • Telephone
  • Radio

Policies

Check-In

from  3 pm

Check-Out

until  11 am

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 33 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed.

Travelers’ questions & answers

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Standard Double Room
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Mercure Gold Coast Resort Standard Double Room
Mercure Gold Coast Resort Standard Double Room
Mercure Gold Coast Resort Standard Double Room
Mercure Gold Coast Resort Standard Double Room
Mercure Gold Coast Resort Standard Double Room
Bed type: King Size Bed or Double Beds or One Single Bed
View: Golf view
Room facilities
    Superior Room
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    Mercure Gold Coast Resort Superior Room
    Mercure Gold Coast Resort Superior Room
    Mercure Gold Coast Resort Superior Room
    Mercure Gold Coast Resort Superior Room
    Mercure Gold Coast Resort Superior Room
    Bed type: Two Queen Size Beds or King Size Bed
    View: Golf view
    Room facilities

      Mercure Gold Coast Resort LocationWhat's nearby

      Legend
      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      What's nearby

      Train stations
      • Robina Train Station
        2.9 mi
      • Nerang Train Station
        2.9 mi

      Local Attractions

      • Surfer's Paradise Beach
        2.3 mi
        The Esplanade, Surfers Paradise
      • Cod Hole
        2.4 mi
        Lizard Island, QueenslandAustralia
      • The Oasis Shopping Centre
        3.4 mi
        Victoria Avenue, Broadbeach
      • Robina Town Shopping Centre
        3.4 mi
        Robina Town Centre Drive, Robina
      • Kurrawa Beach
        3.5 mi
        Broadbeach, QueenslandAustralia

      Mercure Gold Coast Resort Reviews

      Guest reviews are submitted by our customers after their stay at Mercure Gold Coast Resort

      Average guest rating

      8.2
      out of 10
      Excellent
      Based on 34 reviews

      Rating by category:

      Location
      7.2
      Rooms
      8.1
      Service
      7.9
      Value
      8.2
      Dining
      9.0

      Individual guest reviews

      • Couple

        We enjoyed the friendly, helpful and qualified staff.

        • Average rating
          10.0
      • Group of friends

        The staff were friendly and helpful, adding to the luxury feel of the hotel. The valet staff, though not used to park my car were helpful in taking our baggage to the room. Breakfast time was suitable for reasonably early risers, so we could eat at a relaxed pace and still arrive at our conference on time.

        Toilet lid was a bit loose, which detracted from the luxury feel of the hotel, but it worked and was clean.

        • Average rating
          9.6
      • Single

        great staff and have stayed before,thats why l came back

        • Average rating
          9.6
      • Couple

        the attentativness of your staff is certainly worth a mention. They were pleasent attentative and helpful at all times

        • Average rating
          10.0
      • Family with children

        Convenient location if you want to play golf. Not too far from Gold Coast or Carrara, especially if you have a car. The hotel gym was well equipped, outdoor pool was heated and spa pool popular. Staff pleasant and helpful.

        Noise from other rooms was able to be heard.

        • Average rating
          7.4
      • Family with children

        Rooms big and comfortable

        Hotel could only find one of our bookings. Waited about 15 minutes for them to sort out. They then upgraded us for the inconvenience at least.

        • Average rating
          7.0
      • Older travelers

        Location is not close to restaurant or shopping. Although the hotel has its own restaurant inside, but, we never eat in the hotel we stay in. They do have shuttle bus, but only until 5:30pm. So, if you plan to eat out and drink, you better take a cab. Nothing wrong with the hotel, it just we prefer a hotel within walking distance to the restaurant, so we can eat out, drink, walking, and relax without a hassle to find a cab or driving. Especially after wine.

        • Average rating
          6.6
      • Family with children

        Best bed ever. Was very comfortable. The bathroom was also good. Felt like a bathroom at someones house not a hotel bathroom.

        Felt the room service was a little pricey. $22.00 for a plate of chips.... Don't agree with them charging $6.00 for a tray.

        • Average rating
          7.0
      • Family with children

        We enjoyed the view & closness to major shopping centre at Pacific Fair.Room was great & bed very comfy.

        • Average rating
          7.4
      • Single

        Resort location,cleanliness,community feel.

        Lack of lighting within pools,No biscuits for tea

        • Average rating
          8.2
      • Older travelers

        We were impressed right from when we drove up the driveway with the staff. They could not do enough for us. The room service meal was hot and prompt. The bed was comfortable and not hard as a rock as has been the case at other hotels. Would certainly stay again and recommend you to others

        • Average rating
          9.2
      • Single

        Grateful for free internet but would prefer wireless instead of Ethernet. Place clean, pool very nice, staff friendly. Happy to come again. Price good.

        Rooms are tired and need an overhaul.

        • Average rating
          6.2
      • Older travelers

        Your staff are your greates assett they are friendly and attentative at all times

        • Average rating
          10.0
      • Group of friends

        Excellent staff and service. Food choice great. Staff pleasant and knowledgable. Could have done with more entertainment through the weekdays

        Pool was overcrowded on some afternoons, prbably due to tarining seminars or bring you child offers .,apart from that, pool bar wasnt open very much so we ordered through the bar services, which were good.

        • Average rating
          8.2
      • Group of friends

        We were woken at six by staff. Asked to be out of our room at 9:;45 when check out was 11:00. Not only that we waited at the reception for check in for two hours untill we were served then were turned away after a seven hour drive because our room was not clean for another 2 hours and eventually checked in at 4:30 in the afternoon. If I could have had a refund on the spot I would have asked for my money back and walked away ! The food was definatly not to the quality of the price paid.

        • Average rating
          4.6
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      Why book with us?

      Low prices
      Enjoy our best price guarantee and special offers.
      Free cancellations
      Usually cancellations can be made without charge close to your arrival date (check policies).
      Guaranteed room
      You get instant confirmation directly from the hotel's reservation database.

      Hotel Awards 2014

      AustralianHOTEL AWARDSHighly RecommendedGold CoastMercure Gold Coast Resort

      According to guest reviews, the hotel has been rated asBest Luxury Hotels in Australia

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