Mercure Carcassonne Porte De La Cite Hotel

18 Rue Camille Saint Saens Carcassonne 11000, Carcassonne, France, 11000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Carcassonne Porte De La Cite Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Infinity pool

Seasonal outdoor pool

 Sports activities

Golf course

Horseback riding

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

Located in a charming area of Carcassonne, the 4-star Mercure Carcassonne Porte De La Cite offers live entertainment and an outdoor swimming pool. Renovated in 2008, the welcoming hotel has welcomed guests since 1985.

Steps away from Musee du blason - vitrail, Birds City (La Cite des Oiseaux) and Le Parc Australien the hotel is located in the center of Carcassonne. You can see School Museum, Castle and Ramparts of Carcassonne and Chateau Comtal only 100 meters from the property.

5 minutes' drive from Salvaza airport.

Rooms

The hotel offers 80 rooms. All of them feature a laptop-size safe, Wi-Fi, a fireplace, individual climate control and satellite TV. You can enjoy the stunning views of Midi Canal from the room. Guests can make use of family bathrooms with a bathtub, slippers and a hairdryer available in all guestrooms.

Eat

The restaurant offers fine Mediterranean meals in a warm atmosphere. The comfortable bar serves a selection of soft drinks.

You can start your day with a buffet breakfast, which costs EUR 15 per person per night. 

Services

Guests at Mercure Carcassonne Porte De La Cite can take advantage of a garage, a lift and free parking and such services as shoe shine, wake up service and 24-hour reception.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private hotel parking is possible on site.

The hotel personnel speaks English, French, Spanish, Italiano.

Year renovated   2008.  Number of rooms   80.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • Pets allowed (limited amount or weight)
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Horseback riding

Services

  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Infinity pool
  • Seasonal outdoor pool
  • Golf course
  • Shiatsu massage
  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Wardrobe

Bathroom

  • Bathroom
  • Steam shower
  • Hair dryer
  • Towels

Kitchen facilities

  • Refrigerator

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Mercure Carcassonne Porte De La Cite Hotel Carcassonne location
Show big map »

Hotel Address:

18 Rue Camille Saint Saens Carcassonne 11000, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    4300 ft
Airports
  • Salvaza (CCF)
    3.2 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    80

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne Porte De La Cite

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Rooms and availability

Mercure Carcassonne Porte De La Cite Privilege Double RoomMercure Carcassonne Porte De La Cite Privilege Double RoomMercure Carcassonne Porte De La Cite Privilege Double Room
Privilege Double Room
Bed type: Double Bed or 2 Single beds
Size: 295 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Mercure Carcassonne Porte De La Cite Double RoomMercure Carcassonne Porte De La Cite Double RoomMercure Carcassonne Porte De La Cite Double Room
    Double Room
    Bed type: Double Bed or 2 Single beds or Twin beds
    Size: 195 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    TWIN STANDARD

    Room facilities
      Mercure Carcassonne Porte De La Cite Superior Double RoomMercure Carcassonne Porte De La Cite Superior Double RoomMercure Carcassonne Porte De La Cite Superior Double Room
      Superior Double Room
      Bed type: Double or Twin beds or Twin beds or Double Bed
      Size: 195 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      DOUBLE SOFA BED-SUPERIOR

      Room facilities

        How to reach hotel

        hotel Mercure Carcassonne Porte De La Cite Hotel Carcassonne location
        Show big map »

        Hotel Address:

        18 Rue Camille Saint Saens Carcassonne 11000, Carcassonne, France, 11000

        Get directions
        City Center
        • Carcassonne
          4300 ft
        Airports
        • Salvaza (CCF)
          3.2 mi
        • Mazamet (DCM)
          24.4 mi
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne Porte De La Cite

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge

        Mercure Carcassonne Porte De La Cite Location

        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point
        (at least street address and city)
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        What's nearby

        Tourist attractions

        • Jean-Marc Tilché - 1400 ft
        • Robert Messara - 1.1 mi

        Popular areas

        • City Center - 4000 ft

        Places of interest

        • Eglise Saint Joseph-Saint Charles - 1000 ft
        • Notre Dame de l'Abbaye - 1400 ft
        • La Cité de Carcassonne - 1400 ft
        • Eglise Saint Joseph - 2300 ft
        • Cathédrale Saint Michel - 5000 ft
        • Evêché - 1.0 mi
        • aigles de la cité - 1.1 mi
        • Eglise Saint Vincent - 1.1 mi
        • Eglise du Sacré Coeur - 1.6 mi
        • Témoins de Jéhovah - 2.3 mi

        Sport related

        • Lou Gabaret SARL - 1.7 mi

        Amusement

        • Le Chamberlain - 4600 ft
        • Cap'Cinéma - 1.1 mi
        • maison hanté - 1.1 mi
        • Le Liverpool - 1.1 mi
        • 02 Aventure - 2.8 mi

        Museums

        • Musée de l'Ecole - 1700 ft
        • Mémoires du Moyen-Age - 2000 ft
        • Le Musée des Beaux-Arts de Carcassonne - 4000 ft
        • Le Parc Australien - 1.2 mi

        Arboretum, Green spaces, Zoos

        • La Cité des Oiseaux - 1000 ft

        Theaters

        • Mairie Culture - 4600 ft
        • Association Compagnie Juin 88 - 2.0 mi

        Local Attractions

        • Carcassonne Medieval City - 1.1 mi
          A61 West, Carcassonne
        • Royal Kids Parc de jeux - 1.8 mi
          Zone Industriel de Pont Rouge, Carcassonne
        • le Moulin a Papier de Brousses - 11.0 mi
          11 390 Brousses-et-VillaretFrance
        • Le Parc Australien - 1.2 mi
          Chemin des Bartavelles, Carcassonne
        • Birds City (La Cite des Oiseaux) - 2.0 mi
          Colline de Pech Mary, Carcassonne

        Near the hotel

        • Le Musee de la Torture de Carcassone - 700 ft
          Carcassone Medieval City, Carcassonne
        • Centre Culturel De La Memoire Combattante - 1700 ft
          102 Rue Trivalle, Carcassonne
        • Museum of Fine Arts - 4400 ft
          1 rue de Verdun, Carcassonne
        • Basilica of Saint-Nazaire - 1400 ft
          La Cite, Carcassonne
        • School Museum - 1800 ft
          3 Rue du Plo, Carcassonne
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne Porte De La Cite

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge

        Mercure Carcassonne Porte De La Cite Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Carcassonne Porte De La Cite

        Average guest rating

        8.0out of 10
        Excellent
        Based on 675 reviews

        Rating by category:

        Location
        8.0
        Rooms
        8.0
        Service
        8.0
        Value
        8.0
        Dining
        8.0

        Individual guest reviews

        • Group of friends
          9.2

          The location is prefect - a small walk to the medieval city.

        • Couple
          7.4

          Good hotel, very polite although they did not have our booking but found a room!

        • Couple
          6.2

          Convenient location and parking.

          Our room contained a nasty smell. Pool was closed.

        • Older travelers
          9.6

          The hotel was very central to the Old City and it had a very warm and welcoming feeling.

          As we were not fluent in your language, we found that reading the menu in the restaurant was slightly difficult and when we enquired from the waitress we were not helped in any way. Perhaps it would be an idea to write the menu in both French and English, as this would have meant us using the restaurant more.

        • Older travelers
          6.6

          The proximity to La Cite of Carcassonne and the excellent restaurant. Chef and waiting staff all superb. Better food than you would expect in this hotel.

          Some staff could have been more helpful in finding out about train strike. We missed a replacement bus by 15 minutes as no one thought it was worth phoning on the morning. As a result it cost us £150 for a taxi to Toulouse! In general though staff very friendly and helpful.

        • Older travelers
          7.8

          Conveniently situate close to the walled town, yet within walking distance to the modern town. The staff were very helpful and most could speak English. Catch the bus from the airport; it only cost 5 Euros pp and drops you off at the walled town gate, which is 5 minutes walk from the hotel. If you are here for more than 2 days, hire a car, or catch a train and explore some of the Languedoc area, it is well worth seeing.

          Breakfast was a disaster. Not enough staff to cope with the rush and consequently people milling around the buffet table waiting for food, cutlery and plates. One morning, the toaster caught fire and another the scrambled eggs got burnt.

        • Family with children
          8.2

          this hotel is very good value and is situated perfectly for visiting the old town - it is an easy 400 meter walk to the main entrance. The breakfast is excellent and there is free secure parking. Would definately recommend this hotel.

        • Older travelers
          8.2

          Very pleasant staff who helped with arrangements for travel.Excellent salad course with dinner.Would be nice in summer with pool.

          Breakfast rather chaotic though staff did fill up buffet to keep up with large parties

        • Older travelers
          9.6

          From the moment we entered the hotel we were made to feel welcome. The view from our room was good and the location was excellent. The restaurant was wonderful and we dined there on both evenings of our stay.

          The breakfast room was a little small for the demands at the busiest times but overall this was not a problem.

        • Couple
          8.2

          Superb location and friendly staff. Room expensive but spacious and well equipped

          Exterior looks like a motel

        • Older travelers
          8.8

          Friendly, helpful staff who provided excellent service. We had been holidaying on the Canal du Midi and leaving our boat at 9am were able to check in immediately which was a great advantage. Very convenient for La Cité. Excellent breakfast too which set us up well for the drive up through France on the following day.

          Not really a complaint, but not knowing Carcassonne it was quite difficult to find. Printing a v detailed map is highly recommended if you've not been there before.

        • Family with children
          7.0

          Spacious room and proximity to the castle

          Expensive

        • Older travelers
          8.2

          The swimming pool is great and the location can't be beat

          Air conditioning didn't work in our first room, and we had to ask three times before they changed it. But the new room was fine.

        • Older travelers
          9.2

          Excellent views over looking castle walls and close proximity to medievil city. Rooms very clean with good facilities, lovely gardens, nice restaurant, good parking and friendly staff.

          Restaurant staff very young or not trained correctly, didn't seem to know correct cutlery i.e. giving steak knives. Chose glass of house wine with dinner was given half glass of wine from an open bottle when it was clear that there was insufficient wine in bottle to fill a full glass - therefore the head waiter brought me another glass of wine of a different make as they didn't have any more house wine left, but was charged for both glasses.

        • Older travelers
          9.2

          We will be writing separtely to Mercure to thank them for their exceptionally friendly and helpful service. The hotel provided what I would regard to be the best location in Carcassonne with quiet areas to relax and an enjoyable pool area; we booked an extra night. Evening meals were very good value; watch out by wine by the glass, just buy a bottle of the day's recommendation and keep it for the next night if you can't polish it all off in one go. A colleague of mine also stayed here with his family and gave it very positive reports.

          Duff directions...update how you get there please!

        How to reach hotel

        hotel Mercure Carcassonne Porte De La Cite Hotel Carcassonne location
        Show big map »

        Hotel Address:

        18 Rue Camille Saint Saens Carcassonne 11000, Carcassonne, France, 11000

        Get directions
        City Center
        • Carcassonne
          4300 ft
        Airports
        • Salvaza (CCF)
          3.2 mi
        • Mazamet (DCM)
          24.4 mi
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne Porte De La Cite

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge