Mandarin Orchard

 5 stars
333 Orchard Road, Singapore, 238867, Singapore, Singapore, 238867  show mapSave
From  US$ 530
Best Price Guarantee
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This hotel has a reputation as being a good choice for those on business and it's also enjoyable for those on vacation. It has its own mall, a great location on Orchard Road which is sure to entice shoppers.

Verified Reviews:

  • No air con - Airport shuttle - Great value
  • Good view - Beds were comfortable - Tv was flatscreen
  • No breakfast - Large bathroom - Plenty of soft towels
  • Closed to shops - Well decorated - Expensive internet
  • Nice room - Pool was small - Free parking

Overview

Impressively situated in the new financial capital hub of the Special Economic Zone in Singapore, the five-star Meritus Mandarin Singapore offers comfortable accommodation in the middle of the city's best known shopping, dining and entertainment areas.

Blending rich Oriental charm and modern touches, this luxurious property ensures a pleasant stay by providing a wide range of desirable amenities like an outdoor pool, a 24-hour fitness center, wireless high speed internet access and business services.

There are 1051 well-appointed guest rooms and suites; each offers soothing colours, sophisticated furnishings and Asian decor. In-room standard fitments include wireless broadband internet access, large flat-screen television and spacious work desk.

The hotel offers a selection of world-class dining facilities, which include five restaurants, where guests can discover a diversity of flavors from Asian, Chinese and international cuisines.

The hotel houses Mandarin Gallery on the first four floors of the Orchard Wing, comprising over 100 international and local brand names and restaurants.

Year renovated   2009.  Number of floors   38.  Number of rooms   999.

hotel Mandarin Orchard  Singapore location

The hotel sits on Orchard Road, Singapore's famous shopping district, and is a few steps from Ngee Ann City, 15-minute walk from Istana and Cathay, and 2km from the Singapore National Museum.

The underground station is five-minute stroll away, while the closest train station is 3km from the hotel.

Distance to:

  • City Center - 2.0km
  • Airport: Changi - 18.3km, Sultan Ismail Intl - 42.0km
  • Train Station Tanjong Pagar KTM Railway Station - 3.2km
  • Underground station: Orchard MRT Station - 500 m, Dhoby Ghaut MRT Station - 1.1km
  • Bus stop - 100 m

Rooms

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Dining options

Breakfast buffet is served daily from 6.30am till 10.00am in the restaurant (for a surcharge).

Triple Three offers a sumptuous buffet spread of seafood and international cuisines.

Bar on 5 offers an extensive beverage menu including spirited cocktails, acclaimed wines, premium whiskies and specialty coffees.

Chatterbox is an all-day dining venue serving tasty local dishes.

Coffee & Crust boasts a wide choice of cakes, tarts, pastries, cookies and pralines.

Mandarin Court provides a whole new dining experience with innovative and authentic Cantonese cuisine.

In-room dining service is provide around the clock.

You can start your day with a buffet breakfast, which costs SGD 45 per person per night.  A full breakfast is served at affordable prices. 

Facilities

General
  • Parking (fee required)
  • Currency exchange
  • Elevator
  • 24-Hour Front Desk
  • Concierge desk
  • Multilingual staff
  • Luggage storage
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Paid Private parking is possible on site.

Services
  • Laundry
  • Shops/Commercial Services
  • Butler service
  • Dry cleaning
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
  • Bar/Lounge
Business facilities
  • Wi-Fi Internet
  • Business center
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • In-room safe

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of SGD 94.16 per night/person for extra beds. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of SGD 100 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Guest Room

Queen Or Twin Beds - 28m2

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    Premier Double Room

    Double Bed or Triple or Queen Size Bed

    Mandarin Orchard  Premier Double Room
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    Mandarin Orchard  Premier Double Room
      Mandarin Room

      Mandarin Orchard  Mandarin Room
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      Mandarin Orchard  Mandarin Room
        Deluxe Twin Room

        Two Single Beds

        Mandarin Orchard  Deluxe Twin Room
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        Mandarin Orchard  Deluxe Twin Room
          Premier Run Of House Room Assigned On Arrival

          Two Single Beds or Double Bed

          Mandarin Orchard  Premier Run Of House Room Assigned On Arrival
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          Mandarin Orchard  Premier Run Of House Room Assigned On Arrival
            Executive Twin Room

            Two Single Beds

            Mandarin Orchard  Executive Twin Room
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            Mandarin Orchard  Executive Twin Room
            Club Room

            Double Or Twin Beds

            Mandarin Orchard  Club Room
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            Mandarin Orchard  Club Room
              Mandarin Double Room

              King Size Bed

              Mandarin Orchard  Mandarin Double Room
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              Mandarin Orchard  Mandarin Double Room
              Executive Suite

              Double Or Twin Beds

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                Premier Triple Room

                Triple

                Mandarin Orchard  Premier Triple Room
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                Mandarin Orchard  Premier Triple Room
                  Premier Room

                  Double Or Twin Beds or Double Bed or A Double and two Single Beds

                  Mandarin Orchard  Premier Room
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                  Mandarin Orchard  Premier Room
                    Deluxe Room

                    Double Or Twin Beds or Double Bed

                    Mandarin Orchard  Deluxe Room
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                    Mandarin Orchard  Deluxe Room
                      Presidential Suite

                      154m2

                      Mandarin Orchard  Presidential Suite
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                      Mandarin Orchard  Presidential Suite
                        Two-Bedroom Room

                        King and 2 Single - 70m2

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                          Double Room

                          Double Bed

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                            Club Double Room

                            Double Or Twin Beds or Double Bed

                            Mandarin Orchard  Club Double Room
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                            Mandarin Orchard  Club Double Room
                              Regency Suite

                              Double Or Twin Beds

                              Mandarin Orchard  Regency Suite
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                              Mandarin Orchard  Regency Suite
                                Deluxe Triple Room

                                Triple

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                                  Deluxe Run Of House Room Assigned On Arrival

                                  Two Single Beds or Double Bed

                                  Mandarin Orchard  Deluxe Run Of House Room Assigned On Arrival
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                                  Mandarin Orchard  Deluxe Run Of House Room Assigned On Arrival
                                    Twin Room

                                    Two Single Beds

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                                      Club Twin Room

                                      Two Single Beds

                                      Mandarin Orchard  Club Twin Room
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                                      Mandarin Orchard  Club Twin Room
                                      Premier Twin Room

                                      Two Single Beds

                                      Mandarin Orchard  Premier Twin Room
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                                      Mandarin Orchard  Premier Twin Room
                                        Mandarin Twin Room

                                        Two Single Beds

                                        Mandarin Orchard  Mandarin Twin Room
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                                        Mandarin Orchard  Mandarin Twin Room
                                        Executive Room

                                        Double Or Twin Beds

                                        Mandarin Orchard  Executive Room
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                                        Mandarin Orchard  Executive Room
                                          Deluxe Double Room

                                          Double Bed or Triple or Queen Size Bed

                                          Mandarin Orchard  Deluxe Double Room
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                                          Mandarin Orchard  Deluxe Double Room

                                            Mandarin Orchard LocationWhat's nearby

                                            Legend
                                            Legend
                                            • Current hotel
                                            • Hotels nearby
                                            • Airports
                                            • Underground Railway Stations
                                            • Train Stations
                                            • Parks
                                            • Attractions for Tourists
                                            • Museums
                                            • Convention Centers
                                            • Stadiums
                                            • Food and meals
                                            • General

                                            Hover above the icons to see hotel photo and details.

                                            Click the hotel to go to the main hotel page.

                                            What's nearby

                                            Attractions for Tourists
                                            • G-MAX Reverse Bungy
                                              1.7km
                                            • Kwan Im Thong Hood Cho Temple
                                              1.8km
                                            Popular areas
                                            • Newton Food Centre
                                              800 m
                                            • Zouk Nightspot Club
                                              1.2km
                                            • Singapore Riverside: Clarke Quay, Robertson Quay, Boat Quay
                                              1.6km
                                            General
                                            • 1.0km
                                            • Waterloo Street
                                              1.7km
                                            • Chijmes
                                              1.7km
                                            • Sri Krishnan Temple
                                              1.7km
                                            • Goddess of Mercy Chinese Temple
                                              1.8km
                                            • Statue Sir Stamford Raffles
                                              1.8km
                                            • Abdul Ghaffoor Mosque
                                              1.9km
                                            Shopping Areas
                                            • The Paragon
                                              200 m
                                            • Ngee Ann City
                                              200 m
                                            • ION Orchard
                                              600 m
                                            • Duty Free Shopping: DFS Galleria Scottswalk
                                              700 m
                                            • Plaza Singapura
                                              800 m
                                            • Funan DigitaLife Mall
                                              1.9km
                                            Museums
                                            Parks
                                            Universities, Institutes
                                            • Singapore Management University
                                              1.8km
                                            Theaters
                                            • Singapore Repertory Theatre
                                              1.3km
                                            Underground Railway Stations
                                            • Orchard MRT Station
                                              500 m
                                            • Dhoby Ghaut MRT Station
                                              1.1km
                                            • Cityhall MRT Station
                                              2.0km

                                            Local Attractions

                                            • National Museum of Singapore
                                              1.5km
                                              93 Stamford Road, Singapore
                                            • Pulau Ubin
                                              1.5km
                                              Pulau Ubin
                                            • Ultimate Magic
                                              1.6km
                                              3B River Valley Road #01-08, Singapore
                                            • Peranakan Museum
                                              1.7km
                                              39 Armenian Street, Singapore
                                            • Singapore Art Museum
                                              1.7km
                                              71 Bras Basah Road, Singapore

                                            Near the hotel

                                            • Ngee Ann City
                                              220 m
                                              391 Orchard Rd, Singapore
                                            • Emerald Hill
                                              310 m
                                              Off Orchard Road, Singapore
                                            • Que Pasa Wine Bar & Tapas
                                              310 m
                                              7 Emerald Hill Rd, Singapore
                                            • Orchard Road
                                              610 m
                                              SingaporeSingapore
                                            • ION Sky
                                              520 m
                                              2 Orchard Turn ION Orchard Level 4, Singapore
                                            • Shaw Theatres Lido Imax
                                              700 m
                                              350 Orchard Road Shaw House Level 5, Singapore
                                            • Istana
                                              850 m
                                              Orchard Road, Singapore

                                            Restaurants Nearby

                                            • Ippudo Singapore

                                              65% likes this, based on 112 reviews

                                              10 m
                                              333A Orchard Road #04-02/03/04 Mandarin Gallery
                                            • Chatterbox

                                              66% likes this, based on 155 reviews
                                              Food: Asian, Chinese, Noodle, Singaporean
                                              Price Range: USD 2 - USD 17

                                              70 m
                                              333 orchard road

                                              Phone: 683 16291

                                            • Lawry's The Prime Rib

                                              73% likes this, based on 163 reviews
                                              Food: American
                                              Price Range: USD 22 - USD 82

                                              80 m
                                              333A Orchard Road

                                              Phone: 65 6836 3333

                                            • Din Tai Fung (Paragon Branch)

                                              73% likes this, based on 296 reviews
                                              Food: Chinese, Dim Sum

                                              190 m
                                              Paragon Shopping Centre 290 Orchard Rd #B1-03/06

                                              Phone: 6836 8336

                                            • Jones the Grocer

                                              57% likes this, based on 64 reviews
                                              Food: Bistro

                                              40 m
                                              333a Orchard Road

                                              Phone: +65(0)6836 6372

                                            Getting there.

                                            Changi International Airport

                                            • By car: Head south on T2 Departure Dr towards T2 Arrival Drive. Continue onto T2 Boulevard. Continue onto Airport Boulevard. Merge onto Pan Island Expy/PIE via the slip road to Tuas/TPE/SLE. Take exit 15A to merge onto Central Expy/CTE towards City. Exit onto Cairnhill Circle. Continue straight onto Cairnhill Road. Continue onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                            Tanjong Pagar KTM Railway Station

                                            • By car: Head east on Keppel Road towards Cantonment Link. Slight left onto Cantonment Link. Slight left onto Cantonment Road. Turn right onto Eu Tong Sen Street. Continue onto Hill Street. Turn left onto Stamford Road. Continue onto Fort Canning Link. Continue onto Penang Road. Continue onto Somerset Road. Turn left onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                            Mandarin Orchard  Reviews

                                            Guest reviews are submitted by our customers after their stay at Mandarin Orchard

                                            Average guest rating

                                            3.6
                                            out of 5
                                            Very good
                                            Based on 157 reviews

                                            Rating by category:

                                            Rooms
                                            3.5
                                            Service
                                            3.0
                                            Value
                                            3.5
                                            Dining
                                            3.8
                                            Location
                                            4.3

                                            Individual guest reviews

                                            • Just the location only and excellent Hotel. A classy venue at a good price and very friendly staff. Our room was great and the food was average at best and below expectations.

                                              Noisy and busy lobby, really Bad Services. To expensive for extra bed and pillow too soft. Breakfast was too crowded, dry and choices were not many, the front manager was rude.

                                              My rating for the hotel:

                                              • Average rating
                                                3.5
                                              • Location
                                                3
                                              • Rooms
                                                4
                                              • Service
                                                3
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • Best location in Singapore, near to Somerset and Orchard MRT Station, the Welcome in your hotel was friendly and polite. The reception staff were charming, room were excellent and breakfast was a well spread affair.

                                              Poor quality of toiletries and the pillows are too soft, the services are very expensive. Beds are fairly comfortable.

                                              My rating for the hotel:

                                              • Average rating
                                                3.7
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                3
                                              • Value
                                                4
                                            • Location is fantastic good and the place is amazing its in the middle of the action. Staff is friendly and concierge is always long. The bedrooms are well presented, complimentary breakfast each day in the top floor restaurant and facilities are excellent.

                                              Low service quality of reception, the room is always very dusty, the house keepers need to improve more on this and the Price is not satisfied. The attitude of the front desk is really super rude and the shower needs to be clean.

                                              My rating for the hotel:

                                              • Average rating
                                                3.8
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                3
                                              • Value
                                                4
                                            • Location was fantastic as was the middle of Orchard road and hotel was very nice. The service was good, staff gave us complimentary red wine and premier room upgrade was told I'.

                                              Poor food.

                                              My rating for the hotel:

                                              • Average rating
                                                4.0
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                            • The strategic location, because placed in the heart of Orchard road and fantastic Stay. Good corporate rate, excellent service and staff in the meritus club room are very friendly. Breakfast selection is great.

                                              Noisy hotel that drove me crazy.

                                              My rating for the hotel:

                                              • Average rating
                                                3.9
                                              • Location
                                                3
                                              • Rooms
                                                5
                                              • Service
                                                4
                                              • Value
                                                4
                                            • Location near Orchard, impressive hotel and good Price. The best service ever and great room. Decent food.

                                              Staff is not efficient, breakfast is a real '.

                                              My rating for the hotel:

                                              • Average rating
                                                3.9
                                              • Location
                                                3
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • The location is extremely important to me and just outside the hotel is benches and ice cream carts. Night service is great as well and rooms are proper. The food is good.

                                              The staff were not friendly, ordered lunch for 5 pax at the restaurant and had to wait for almost 45 minutes.

                                              My rating for the hotel:

                                              • Average rating
                                                4.1
                                              • Location
                                                5
                                              • Rooms
                                                5
                                              • Service
                                                3
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • Great location and good hotel. Good, friendly and helpful staff, nice bathroom, the breakfast was more than excellent.

                                              Room style a bit dated and useless service. Smart phone yo' and limited food variety.

                                              My rating for the hotel:

                                              • Average rating
                                                3.5
                                              • Location
                                                4
                                              • Rooms
                                                3
                                              • Service
                                                3
                                              • Value
                                                3
                                              • Dining
                                                4
                                            • Location is great and the hotel is extraordinary. Overall service is good, rooms are spacious.

                                              Staff at club were rude, breakfast was poor for the price of.

                                              My rating for the hotel:

                                              • Average rating
                                                4.2
                                              • Location
                                                5
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                4
                                            • Good location n excellent service and kewl nice stay. Huge, reasonable price, efficient staff and the rooms are quite average, clean and comfortable. Breakfast selections are great.

                                              That the hotel charges, and, exorbitantly for internet, a lesser hotel have free internet.

                                              My rating for the hotel:

                                              • Average rating
                                                4.1
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • Great outlook over the city, pleasant place and very good rates due to renovation. Staff were polite and prompt, the room was very clean, modern a touch of elegance and huge, especially the Thai restaurant was really nice.

                                              Old + dilapidated hotel and the taxi driver was complaining as well. I mean kind of service was that, water pressure of the shower was very poor and the breakfast was bad.

                                              My rating for the hotel:

                                              • Average rating
                                                3.6
                                              • Location
                                                4
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                3
                                            • Good location, good price and great Hotel. Information from kind staff, free wifi internet and just the 2 food cost us up to $80.

                                              The view from my room is not fantastic, the service is very slow and the buffet is quite expensive and there are no alternatives for a lighter breakfast.

                                              My rating for the hotel:

                                              • Average rating
                                                4.4
                                              • Location
                                                5
                                              • Rooms
                                                4
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                5
                                            • Location is good and the hotel is very big and quite impressive. The room is average, cleanliness could be improved.

                                              Staff not too friendly and extra bed for daughter very overpriced at US$56.

                                              My rating for the hotel:

                                              • Average rating
                                                2.9
                                              • Location
                                                3
                                              • Rooms
                                                3
                                              • Service
                                                2
                                              • Value
                                                4
                                            • Central location close to shopping area, the hotel is huge and the staff is courteous and helpful. Bathrooms are very good.

                                              Room is not impressive.

                                              My rating for the hotel:

                                              • Average rating
                                                3.8
                                              • Location
                                                4
                                              • Rooms
                                                3
                                              • Service
                                                5
                                              • Value
                                                3
                                            • Good view & and excellent Classy Place. Friendly staff, nice Bed too and great breakfast.

                                              The room door was broken.

                                              My rating for the hotel:

                                              • Average rating
                                                3.9
                                              • Location
                                                4
                                              • Rooms
                                                3
                                              • Service
                                                4
                                              • Value
                                                4
                                              • Dining
                                                4
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