Mandarin Orchard  5 stars

333 Orchard Road, Singapore, 238867, Singapore, Singapore, 238867  show mapSave
From  US$ 434
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  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This hotel has a reputation as being a good choice for those on business and it's also enjoyable for those on vacation. It has its own mall, a great location on Orchard Road which is sure to entice shoppers.

Verified Reviews:

  • No air con - Airport shuttle - Great value
  • Good view - Beds were comfortable - Tv was flatscreen
  • No breakfast - Large bathroom - Plenty of soft towels
  • Closed to shops - Well decorated - Expensive internet
  • Nice room - Pool was small - Free parking

Overview

Impressively situated in the new financial capital hub of the Special Economic Zone in Singapore, the five-star Meritus Mandarin Singapore offers comfortable accommodation in the middle of the city's best known shopping, dining and entertainment areas.

Blending rich Oriental charm and modern touches, this luxurious property ensures a pleasant stay by providing a wide range of desirable amenities like an outdoor pool, a 24-hour fitness center, wireless high speed internet access and business services.

There are 1051 well-appointed guest rooms and suites; each offers soothing colours, sophisticated furnishings and Asian decor. In-room standard fitments include wireless broadband internet access, large flat-screen television and spacious work desk.

The hotel offers a selection of world-class dining facilities, which include five restaurants, where guests can discover a diversity of flavors from Asian, Chinese and international cuisines.

The hotel houses Mandarin Gallery on the first four floors of the Orchard Wing, comprising over 100 international and local brand names and restaurants.

Year renovated   2009.  Number of floors   38.  Number of rooms   999.

hotel Mandarin Orchard Singapore location

The hotel sits on Orchard Road, Singapore's famous shopping district, and is a few steps from Ngee Ann City, 15-minute walk from Istana and Cathay, and 2km from the Singapore National Museum.

The underground station is five-minute stroll away, while the closest train station is 3km from the hotel.

Distance to:

  • City Center - 2.1km
  • Airport: Paya Lebar - 10.5km, Seletar - 13.3km
  • Train Station Tanjong Pagar KTM Railway Station - 3.3km
  • Underground station: Orchard MRT Station - 600 m, Dhoby Ghaut MRT Station - 1.2km
  • Bus stop - 100 m

Rooms

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Dining options

Breakfast buffet is served daily from 6.30am till 10.00am in the restaurant (for a surcharge).

Triple Three offers a sumptuous buffet spread of seafood and international cuisines.

Bar on 5 offers an extensive beverage menu including spirited cocktails, acclaimed wines, premium whiskies and specialty coffees.

Chatterbox is an all-day dining venue serving tasty local dishes.

Coffee & Crust boasts a wide choice of cakes, tarts, pastries, cookies and pralines.

Mandarin Court provides a whole new dining experience with innovative and authentic Cantonese cuisine.

In-room dining service is provide around the clock.

You can start your day with a buffet breakfast, which costs SGD 45 per person per night.  A full breakfast is served at affordable prices. 

Facilities

General
  • Parking (fee required)
  • Elevator
  • Currency exchange
  • 24-Hour Front Desk
  • Concierge desk
  • Multilingual staff
  • Luggage storage
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Paid Private parking is possible on site.

Services
  • Laundry
  • Shops/Commercial Services
  • Dry cleaning
  • Butler service
Dining facilities
  • Breakfast
  • Breakfast buffet
  • Bar
  • Restaurant
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • High speed internet access
  • Fax/photocopying
Meeting facilities
  • Conference facilities
  • Meeting room
  • Meeting/banquet facilities
Children's facilities
  • Child care
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
Leisure and relaxation facilities
  • Swimming pool
  • Sauna
  • Tennis
  • Exercise gym
  • Fitness center
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • In-room safe
  • Smoking

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Pets

Pets are not allowed

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 1 may stay for free. 
  • Older children/adults may stay at the price of SGD 94.16 per night/person for extra beds. 
  • One child under the age of 2 may stay for free. 
  • Older children/adults may stay at the price of SGD 100 per night/person for extra beds. 
  • Maximum capacity of extra beds in a room is 1. 

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Rooms and availability

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Guest Room

Queen Or Twin Beds - 28m2

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    Premier Double Room

    Double Bed or King Size Bed or Triple

    Mandarin Orchard Premier Double Room
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    Mandarin Orchard Premier Double Room
      Mandarin Room

      City view

      33m2

      Mandarin Orchard Mandarin Room
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      Mandarin Orchard Mandarin Room
        Deluxe Twin Room

        Two Single Beds

        Mandarin Orchard Deluxe Twin Room
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        Mandarin Orchard Deluxe Twin Room
          Superior Deluxe Room

          Double Bed

          Mandarin Orchard Superior Deluxe Room
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          Mandarin Orchard Superior Deluxe Room
            Premier Run Of House Room Assigned On Arrival

            Mandarin Orchard Premier Run Of House Room Assigned On Arrival
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            Mandarin Orchard Premier Run Of House Room Assigned On Arrival
              Club Room

              Double Or Twin Beds or Double Bed

              Mandarin Orchard Club Room
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              Mandarin Orchard Club Room
                Mandarin Double Room

                City view

                King Size Bed or Double Bed - 33m2

                Mandarin Orchard Mandarin Double Room
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                Mandarin Orchard Mandarin Double Room
                  Executive Suite

                  Double Or Twin Beds - 52m2

                  Mandarin Orchard Executive Suite
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                  Mandarin Orchard Executive Suite
                    Premier Triple Room

                    Triple

                    Mandarin Orchard Premier Triple Room
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                    Mandarin Orchard Premier Triple Room
                      Superior Deluxe Triple Room

                      Triple

                      Mandarin Orchard Superior Deluxe Triple Room
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                      Mandarin Orchard Superior Deluxe Triple Room
                      Premier Room

                      City view

                      Double Or Twin Beds or Double Bed - 49m2

                      Mandarin Orchard Premier Room
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                      Mandarin Orchard Premier Room
                      Mandarin Orchard Premier Room
                      Mandarin Orchard Premier Room
                        Deluxe Room

                        Double Or Twin Beds or Double Bed - 28m2

                        Mandarin Orchard Deluxe Room
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                        Mandarin Orchard Deluxe Room
                        Mandarin Orchard Deluxe Room
                        Mandarin Orchard Deluxe Room
                          Presidential Suite

                          154m2

                          Mandarin Orchard Presidential Suite
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                          Mandarin Orchard Presidential Suite
                            Two-Bedroom Room

                            King and 2 Single - 70m2

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                              Double Room

                              Double Bed

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                              XXX

                                Club Double Room

                                Double Or Twin Beds or Double Bed

                                Mandarin Orchard Club Double Room
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                                Mandarin Orchard Club Double Room
                                  Regency Corner Suite

                                  Mandarin Orchard Regency Corner Suite Regency Suite
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                                  Mandarin Orchard Regency Corner Suite Regency Suite
                                    Regency Suite

                                    Double Or Twin Beds

                                    Mandarin Orchard Regency Suite
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                                    Mandarin Orchard Regency Suite
                                      Deluxe Triple Room

                                      Triple

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                                        Deluxe Run Of House Room Assigned On Arrival

                                        Mandarin Orchard Deluxe Run Of House Room Assigned On Arrival
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                                        Mandarin Orchard Deluxe Run Of House Room Assigned On Arrival
                                          Twin Room

                                          Two Single Beds

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                                          XXX

                                            Club Twin Room

                                            Two Single Beds

                                            Mandarin Orchard Club Twin Room
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                                            Mandarin Orchard Club Twin Room
                                              Premier Twin Room

                                              Two Single Beds

                                              Mandarin Orchard Premier Twin Room
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                                              Mandarin Orchard Premier Twin Room
                                                Mandarin Twin Room

                                                Two Single Beds

                                                Mandarin Orchard Mandarin Twin Room
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                                                Mandarin Orchard Mandarin Twin Room
                                                  Executive Room

                                                  Double Or Twin Beds

                                                  Mandarin Orchard Executive Room
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                                                  Mandarin Orchard Executive Room
                                                    Triple Room

                                                    Triple

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                                                      Deluxe Double Room

                                                      Double Bed or King Size Bed or Triple

                                                      Mandarin Orchard Deluxe Double Room
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                                                      Mandarin Orchard Deluxe Double Room
                                                        Club Triple Room

                                                        Triple

                                                        Mandarin Orchard Club Triple Room
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                                                        Mandarin Orchard Club Triple Room
                                                        VIP Room

                                                        28m2

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                                                          Mandarin Orchard LocationWhat's nearby

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                                                          • Current hotel
                                                          • Hotels nearby
                                                          • Airports
                                                          • Underground Railway Stations
                                                          • Train Stations
                                                          • Parks
                                                          • Attractions for Tourists
                                                          • Museums
                                                          • Convention Centers
                                                          • Stadiums
                                                          • Food and meals
                                                          • General

                                                          Hover above the icons to see hotel photo and details.

                                                          Click the hotel to go to the main hotel page.

                                                          What's nearby

                                                          Attractions for Tourists
                                                          Popular areas
                                                          General
                                                          • Otaku House
                                                            1.0km
                                                          • Istana Park
                                                            1.0km
                                                          • Waterloo Street
                                                            1.7km
                                                          • Chijmes
                                                            1.7km
                                                          • Sri Krishnan Temple
                                                            1.7km
                                                          • Goddess of Mercy Chinese Temple
                                                            1.8km
                                                          • Statue Sir Stamford Raffles
                                                            1.8km
                                                          Shopping Areas
                                                          • Ngee Ann City
                                                            200 m
                                                          • The Paragon
                                                            200 m
                                                          • ION Orchard
                                                            600 m
                                                          • Orchard Road
                                                            600 m
                                                          • Duty Free Shopping: DFS Galleria Scottswalk
                                                            700 m
                                                          • Plaza Singapura
                                                            800 m
                                                          • Funan DigitaLife Mall
                                                            1.9km
                                                          Museums
                                                          • Singapore Art Museum
                                                            1.7km
                                                          Parks
                                                          • fort canning park
                                                            1.5km
                                                          Universities, Institutes
                                                          Theaters
                                                          • Singapore Repertory Theatre
                                                            1.3km
                                                          Underground Railway Stations
                                                          • Orchard MRT Station
                                                            500 m
                                                          • Dhoby Ghaut MRT Station
                                                            1.1km

                                                          Local Attractions

                                                          • National Museum of Singapore
                                                            1.5km
                                                            93 Stamford Road, Singapore
                                                          • Pulau Ubin
                                                            1.5km
                                                            Pulau Ubin
                                                          • Ultimate Magic
                                                            1.6km
                                                            3B River Valley Road #01-08, Singapore
                                                          • Peranakan Museum
                                                            1.7km
                                                            39 Armenian Street, Singapore
                                                          • Singapore Art Museum
                                                            1.7km
                                                            71 Bras Basah Road, Singapore

                                                          Near the hotel

                                                          • Ngee Ann City
                                                            220 m
                                                            391 Orchard Rd, Singapore
                                                          • Emerald Hill
                                                            310 m
                                                            Off Orchard Road, Singapore
                                                          • Que Pasa Wine Bar & Tapas
                                                            310 m
                                                            7 Emerald Hill Rd, Singapore
                                                          • Orchard Road
                                                            610 m
                                                            SingaporeSingapore
                                                          • ION Sky
                                                            520 m
                                                            2 Orchard Turn ION Orchard Level 4, Singapore
                                                          • Shaw Theatres Lido Imax
                                                            700 m
                                                            350 Orchard Road Shaw House Level 5, Singapore
                                                          • Istana
                                                            850 m
                                                            Orchard Road, Singapore

                                                          Restaurants Nearby

                                                          • Ippudo Singapore

                                                            65% likes this, based on 112 reviews

                                                            10 m
                                                            333A Orchard Road #04-02/03/04 Mandarin Gallery
                                                          • Chatterbox

                                                            66% likes this, based on 155 reviews
                                                            Food: Asian, Chinese, Noodle, Singaporean
                                                            Price Range: USD 2 - USD 17

                                                            70 m
                                                            333 orchard road

                                                            Phone: 683 16291

                                                          • Lawry's The Prime Rib

                                                            73% likes this, based on 163 reviews
                                                            Food: American
                                                            Price Range: USD 22 - USD 82

                                                            80 m
                                                            333A Orchard Road

                                                            Phone: 65 6836 3333

                                                          • Din Tai Fung (Paragon Branch)

                                                            73% likes this, based on 296 reviews
                                                            Food: Chinese, Dim Sum

                                                            190 m
                                                            Paragon Shopping Centre 290 Orchard Rd #B1-03/06

                                                            Phone: 6836 8336

                                                          • Jones the Grocer

                                                            57% likes this, based on 64 reviews
                                                            Food: Bistro

                                                            40 m
                                                            333a Orchard Road

                                                            Phone: +65(0)6836 6372

                                                          Getting there.

                                                          Changi International Airport

                                                          • By car: Head south on T2 Departure Dr towards T2 Arrival Drive. Continue onto T2 Boulevard. Continue onto Airport Boulevard. Merge onto Pan Island Expy/PIE via the slip road to Tuas/TPE/SLE. Take exit 15A to merge onto Central Expy/CTE towards City. Exit onto Cairnhill Circle. Continue straight onto Cairnhill Road. Continue onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                                          Tanjong Pagar KTM Railway Station

                                                          • By car: Head east on Keppel Road towards Cantonment Link. Slight left onto Cantonment Link. Slight left onto Cantonment Road. Turn right onto Eu Tong Sen Street. Continue onto Hill Street. Turn left onto Stamford Road. Continue onto Fort Canning Link. Continue onto Penang Road. Continue onto Somerset Road. Turn left onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                                          Mandarin Orchard Reviews

                                                          Guest reviews are submitted by our customers after their stay at Mandarin Orchard

                                                          Average guest rating

                                                          3.6
                                                          out of 5
                                                          Very good
                                                          Based on 157 reviews

                                                          Rating by category:

                                                          Rooms
                                                          3.5
                                                          Service
                                                          3.0
                                                          Value
                                                          3.5
                                                          Dining
                                                          3.8
                                                          Location
                                                          4.3

                                                          Individual guest reviews

                                                          • Just the location only and excellent Hotel. A classy venue at a good price and very friendly staff. Our room was great and the food was average at best and below expectations.

                                                            Noisy and busy lobby, really Bad Services. To expensive for extra bed and pillow too soft. Breakfast was too crowded, dry and choices were not many, the front manager was rude.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.5
                                                            • Location
                                                              3
                                                            • Rooms
                                                              4
                                                            • Service
                                                              3
                                                            • Value
                                                              4
                                                            • Dining
                                                              5
                                                          • Best location in Singapore, near to Somerset and Orchard MRT Station, the Welcome in your hotel was friendly and polite. The reception staff were charming, room were excellent and breakfast was a well spread affair.

                                                            Poor quality of toiletries and the pillows are too soft, the services are very expensive. Beds are fairly comfortable.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.7
                                                            • Location
                                                              4
                                                            • Rooms
                                                              4
                                                            • Service
                                                              3
                                                            • Value
                                                              4
                                                          • Location is fantastic good and the place is amazing its in the middle of the action. Staff is friendly and concierge is always long. The bedrooms are well presented, complimentary breakfast each day in the top floor restaurant and facilities are excellent.

                                                            Low service quality of reception, the room is always very dusty, the house keepers need to improve more on this and the Price is not satisfied. The attitude of the front desk is really super rude and the shower needs to be clean.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.8
                                                            • Location
                                                              4
                                                            • Rooms
                                                              4
                                                            • Service
                                                              3
                                                            • Value
                                                              4
                                                          • Location was fantastic as was the middle of Orchard road and hotel was very nice. The service was good, staff gave us complimentary red wine and premier room upgrade was told I'.

                                                            Poor food.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              4.0
                                                            • Location
                                                              4
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                          • The strategic location, because placed in the heart of Orchard road and fantastic Stay. Good corporate rate, excellent service and staff in the meritus club room are very friendly. Breakfast selection is great.

                                                            Noisy hotel that drove me crazy.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.9
                                                            • Location
                                                              3
                                                            • Rooms
                                                              5
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                          • Location near Orchard, impressive hotel and good Price. The best service ever and great room. Decent food.

                                                            Staff is not efficient, breakfast is a real '.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.9
                                                            • Location
                                                              3
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                            • Dining
                                                              5
                                                          • The location is extremely important to me and just outside the hotel is benches and ice cream carts. Night service is great as well and rooms are proper. The food is good.

                                                            The staff were not friendly, ordered lunch for 5 pax at the restaurant and had to wait for almost 45 minutes.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              4.1
                                                            • Location
                                                              5
                                                            • Rooms
                                                              5
                                                            • Service
                                                              3
                                                            • Value
                                                              4
                                                            • Dining
                                                              5
                                                          • Great location and good hotel. Good, friendly and helpful staff, nice bathroom, the breakfast was more than excellent.

                                                            Room style a bit dated and useless service. Smart phone yo' and limited food variety.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.5
                                                            • Location
                                                              4
                                                            • Rooms
                                                              3
                                                            • Service
                                                              3
                                                            • Value
                                                              3
                                                            • Dining
                                                              4
                                                          • Location is great and the hotel is extraordinary. Overall service is good, rooms are spacious.

                                                            Staff at club were rude, breakfast was poor for the price of.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              4.2
                                                            • Location
                                                              5
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                            • Dining
                                                              4
                                                          • Good location n excellent service and kewl nice stay. Huge, reasonable price, efficient staff and the rooms are quite average, clean and comfortable. Breakfast selections are great.

                                                            That the hotel charges, and, exorbitantly for internet, a lesser hotel have free internet.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              4.1
                                                            • Location
                                                              4
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                            • Dining
                                                              5
                                                          • Great outlook over the city, pleasant place and very good rates due to renovation. Staff were polite and prompt, the room was very clean, modern a touch of elegance and huge, especially the Thai restaurant was really nice.

                                                            Old + dilapidated hotel and the taxi driver was complaining as well. I mean kind of service was that, water pressure of the shower was very poor and the breakfast was bad.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.6
                                                            • Location
                                                              4
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              3
                                                          • Good location, good price and great Hotel. Information from kind staff, free wifi internet and just the 2 food cost us up to $80.

                                                            The view from my room is not fantastic, the service is very slow and the buffet is quite expensive and there are no alternatives for a lighter breakfast.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              4.4
                                                            • Location
                                                              5
                                                            • Rooms
                                                              4
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                            • Dining
                                                              5
                                                          • Location is good and the hotel is very big and quite impressive. The room is average, cleanliness could be improved.

                                                            Staff not too friendly and extra bed for daughter very overpriced at US$56.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              2.9
                                                            • Location
                                                              3
                                                            • Rooms
                                                              3
                                                            • Service
                                                              2
                                                            • Value
                                                              4
                                                          • Central location close to shopping area, the hotel is huge and the staff is courteous and helpful. Bathrooms are very good.

                                                            Room is not impressive.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.8
                                                            • Location
                                                              4
                                                            • Rooms
                                                              3
                                                            • Service
                                                              5
                                                            • Value
                                                              3
                                                          • Good view & and excellent Classy Place. Friendly staff, nice Bed too and great breakfast.

                                                            The room door was broken.

                                                            My rating for the hotel:

                                                            • Average rating
                                                              3.9
                                                            • Location
                                                              4
                                                            • Rooms
                                                              3
                                                            • Service
                                                              4
                                                            • Value
                                                              4
                                                            • Dining
                                                              4
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