Mandarin Orchard  5 stars

333 Orchard Road, Singapore, Singapore, 238867  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This hotel has a reputation as being a good choice for those on business and it's also enjoyable for those on vacation. It has its own mall, a great location on Orchard Road which is sure to entice shoppers.

Verified Reviews:

  • No air con - Airport shuttle - Great value
  • Good view - Beds were comfortable - Tv was flatscreen
  • No breakfast - Large bathroom - Plenty of soft towels
  • Closed to shops - Well decorated - Expensive internet
  • Nice room - Pool was small - Free parking

Overview

Impressively situated in the new financial capital hub of the Special Economic Zone in Singapore, the five-star Meritus Mandarin Singapore offers comfortable accommodation in the middle of the city's best known shopping, dining and entertainment areas.

Blending rich Oriental charm and modern touches, this luxurious property ensures a pleasant stay by providing a wide range of desirable amenities like an outdoor pool, a 24-hour fitness center, wireless high speed internet access and business services.

There are 1051 well-appointed guest rooms and suites; each offers soothing colours, sophisticated furnishings and Asian decor. In-room standard fitments include wireless broadband internet access, large flat-screen television and spacious work desk.

The hotel offers a selection of world-class dining facilities, which include five restaurants, where guests can discover a diversity of flavors from Asian, Chinese and international cuisines.

The hotel houses Mandarin Gallery on the first four floors of the Orchard Wing, comprising over 100 international and local brand names and restaurants.

Year renovated   2009.  Number of floors   38.  Number of rooms   1051.

Distance to:

  • City center Singapore - 1.3 mi
  • Airports: Changi (SIN) - 11.3 mi, Hang Nadim (BTH) - 23.2 mi
  • Train stations Tanjong Pagar KTM Railway Station - 2.1 mi
  • Underground stations: Orchard MRT Station - 2000 ft, Dhoby Ghaut MRT Station - 4000 ft
  • Bus stop - 400 ft
  • Restaurants: Ippudo Singapore - 100 ft, Chatterbox (Cuisine: Asian, Chinese, Noodle) - 300 ft

Rooms

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Dining options

Breakfast buffet is served daily from 6.30am till 10.00am in the restaurant (for a surcharge).

Triple Three offers a sumptuous buffet spread of seafood and international cuisines.

Bar on 5 offers an extensive beverage menu including spirited cocktails, acclaimed wines, premium whiskies and specialty coffees.

Chatterbox is an all-day dining venue serving tasty local dishes.

Coffee & Crust boasts a wide choice of cakes, tarts, pastries, cookies and pralines.

Mandarin Court provides a whole new dining experience with innovative and authentic Cantonese cuisine.

In-room dining service is provide around the clock.

You can start your day with a buffet breakfast, which costs SGD 45 per person per night.  A full breakfast is served at affordable prices. 

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Facilities

General
  • Parking (fee required)
  • Safe deposit box
  • Currency exchange
  • Elevator
  • Multilingual staff
  • Concierge desk
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge

Guest Parking

Paid Private parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/Commercial Services
  • Valet parking
  • Laundry
  • Shuttle service
  • Postal service
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Bar/Lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
  • Cribs/baby cots
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Tennis court
  • Beauty treatment
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour room service
  • Tea and Coffee Facilities
  • Cable TV
  • Satellite TV
  • Ironing facilities
  • Analog data port
  • Telephone with data ports
  • Voice mail
  • Smoking
  • Laundry basket/clothes hamper
  • Free movies/video
  • Bathtub
  • Work desk
  • Hair dryer
  • AM/FM alarm clock
  • Telephone
  • Mini bar
  • Shower
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Connecting rooms
  • Turndown service
  • Bathrobe
  • Sitting area
  • Direct dial telephone
  • Living room
  • Hi-Fi
  • Slippers

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of SGD 100 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
Pets

Pets are not allowed

Travelers’ questions & answers

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Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Mandarin Room
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Mandarin Orchard Mandarin Room
Mandarin Orchard Mandarin Room
Mandarin Orchard Mandarin Room
Mandarin Orchard Mandarin Room
Mandarin Orchard Mandarin Room
Bed type: Double Bed

Double Room

Room facilities
    Regency Suite
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    Mandarin Orchard Regency Suite
    Mandarin Orchard Regency Suite
    Mandarin Orchard Regency Suite
    Mandarin Orchard Regency Suite
    Mandarin Orchard Regency Suite
    Bed type: King Or Twin Beds or Double Or Twin Beds
    Room facilities
      Regency Corner Suite
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      Mandarin Orchard Regency Corner Suite Regency Suite
      Mandarin Orchard Regency Corner Suite Regency Suite
      Mandarin Orchard Regency Corner Suite Regency Suite
      Room facilities
        Club Double Room
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        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Bed type: Double Or Twin Beds or King Or Twin Beds or Double Bed
        Room facilities
          Premier Room
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          Mandarin Orchard Premier Room
          Mandarin Orchard Premier Room
          Mandarin Orchard Premier Room
          Mandarin Orchard Premier Room
          Mandarin Orchard Premier Room
          Bed type: Double Or Twin Beds or Double Bed or King Or Twin Beds
          Size: 530 sq. feet
          View: City view
          Room facilities
            Guest Room
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            Mandarin Orchard Guest Room
            Mandarin Orchard Guest Room
            Mandarin Orchard Guest Room
            Mandarin Orchard Guest Room
            Mandarin Orchard Guest Room
            Bed type: Queen Or Twin Beds or Two Single Beds or Double Bed
            Size: 305 sq. feet

            Double Room

            Room facilities
              Two-Bedroom Room
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              Bed type: King and 2 Single
              Size: 755 sq. feet
              Room facilities
                Family Suite
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                Mandarin Orchard Family Suite
                Mandarin Orchard Family Suite
                Mandarin Orchard Family Suite
                Mandarin Orchard Family Suite
                Room facilities
                  Superior Deluxe Twin Room
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                  Mandarin Orchard Superior Deluxe Twin Room
                  Mandarin Orchard Superior Deluxe Twin Room
                  Mandarin Orchard Superior Deluxe Twin Room
                  Mandarin Orchard Superior Deluxe Twin Room
                  Mandarin Orchard Superior Deluxe Twin Room
                  Bed type: Two Single Beds or Double Or Twin Beds or Double Bed
                  Size: 305 sq. feet
                  View: City view
                  Room facilities
                    Superior Deluxe Triple Room
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                    Mandarin Orchard Superior Deluxe Triple Room
                    Bed type: Triple
                    Room facilities
                      Deluxe Room
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                      Mandarin Orchard Deluxe Room
                      Mandarin Orchard Deluxe Room
                      Mandarin Orchard Deluxe Room
                      Mandarin Orchard Deluxe Room
                      Mandarin Orchard Deluxe Room
                      Bed type: Double Or Twin Beds or Double Bed or Two Single Beds
                      Size: 305 sq. feet

                      Double Room

                      Room facilities
                        Deluxe Triple Room
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                        Bed type: Triple
                        Room facilities
                          VIP Room
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                          Size: 305 sq. feet
                          Room facilities
                            Executive Room
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                            Mandarin Orchard Executive Room
                            Mandarin Orchard Executive Room
                            Mandarin Orchard Executive Room
                            Mandarin Orchard Executive Room
                            Mandarin Orchard Executive Room
                            Bed type: Double Or Twin Beds
                            Room facilities
                              Executive Suite
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                              Mandarin Orchard Executive Suite
                              Mandarin Orchard Executive Suite
                              Mandarin Orchard Executive Suite
                              Mandarin Orchard Executive Suite
                              Bed type: Double Or Twin Beds
                              Size: 560 sq. feet
                              Room facilities

                                Mandarin Orchard LocationWhat's nearby

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                                • Current hotel
                                • Hotels nearby
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                What's nearby

                                Tourist attractions
                                • G-MAX Reverse Bungy
                                  1.1 mi
                                • Kwan Im Thong Hood Cho Temple
                                  1.1 mi
                                Popular areas
                                Places of interest
                                • Otaku House
                                  3300 ft
                                • Istana Park
                                  3300 ft
                                • Chijmes
                                  1.1 mi
                                • Sri Krishnan Temple
                                  1.1 mi
                                • Waterloo Street
                                  1.1 mi
                                • Statue Sir Stamford Raffles
                                  1.1 mi
                                • Goddess of Mercy Chinese Temple
                                  1.1 mi
                                • Abdul Ghaffoor Mosque
                                  1.2 mi
                                Shopping areas
                                • The Paragon
                                  700 ft
                                • Ngee Ann City
                                  700 ft
                                • ION Orchard
                                  2000 ft
                                • Orchard Road
                                  2000 ft
                                • Duty Free Shopping: DFS Galleria Scottswalk
                                  2300 ft
                                • Plaza Singapura
                                  2700 ft
                                Museums
                                • Singapore Art Museum
                                  1.1 mi
                                Parks
                                • fort canning park
                                  5000 ft
                                Universities, Institutes
                                • Singapore Management University
                                  1.1 mi
                                Theaters
                                • Singapore Repertory Theatre
                                  4300 ft
                                Underground stations
                                • Orchard MRT Station
                                  1700 ft
                                • Dhoby Ghaut MRT Station
                                  3700 ft

                                Local Attractions

                                • National Museum of Singapore
                                  5000 ft
                                  93 Stamford Road, Singapore
                                • Pulau Ubin
                                  5000 ft
                                  Pulau Ubin
                                • Ultimate Magic
                                  1.0 mi
                                  3B River Valley Road #01-08, Singapore
                                • Peranakan Museum
                                  1.1 mi
                                  39 Armenian Street, Singapore
                                • Singapore Art Museum
                                  1.1 mi
                                  71 Bras Basah Road, Singapore

                                Near the hotel

                                • Ngee Ann City
                                  800 ft
                                  391 Orchard Rd, Singapore
                                • Emerald Hill
                                  1100 ft
                                  Off Orchard Road, Singapore
                                • Orchard Road
                                  2100 ft
                                  SingaporeSingapore
                                • ION Sky
                                  1800 ft
                                  2 Orchard Turn ION Orchard Level 4, Singapore
                                • Shaw Theatres Lido Imax
                                  2300 ft
                                  350 Orchard Road Shaw House Level 5, Singapore
                                • Istana
                                  2800 ft
                                  Orchard Road, Singapore
                                • Kenko Reflexology and Fish Spa
                                  3900 ft
                                  Marina Bay Sands, Singapore

                                Restaurants Nearby

                                • Ippudo Singapore

                                  65% likes this, based on 112 reviews

                                  100 ft
                                  333A Orchard Road #04-02/03/04 Mandarin Gallery
                                • Chatterbox

                                  66% likes this, based on 155 reviews
                                  Cuisine: Asian, Chinese, Noodle, Singaporean
                                  Price Range: USD 2 - USD 17

                                  300 ft
                                  333 orchard road

                                  Phone: 683 16291

                                • Din Tai Fung (Paragon Branch)

                                  73% likes this, based on 315 reviews
                                  Cuisine: Chinese, Dim Sum

                                  700 ft
                                  Paragon Shopping Centre 290 Orchard Rd #B1-03/06

                                  Phone: 6836 8336

                                • Wild Honey

                                  61% likes this, based on 165 reviews
                                  Cuisine: International

                                  300 ft
                                  333A Orchard Road, #03-02 Mandarin Gallery
                                • Lawry's The Prime Rib

                                  68% likes this, based on 149 reviews
                                  Cuisine: American
                                  Price Range: USD 22 - USD 82

                                  300 ft
                                  333A Orchard Road

                                  Phone: 65 6836 3333

                                Getting there.

                                Changi International Airport

                                • By car: Head south on T2 Departure Dr towards T2 Arrival Drive. Continue onto T2 Boulevard. Continue onto Airport Boulevard. Merge onto Pan Island Expy/PIE via the slip road to Tuas/TPE/SLE. Take exit 15A to merge onto Central Expy/CTE towards City. Exit onto Cairnhill Circle. Continue straight onto Cairnhill Road. Continue onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                Tanjong Pagar KTM Railway Station

                                • By car: Head east on Keppel Road towards Cantonment Link. Slight left onto Cantonment Link. Slight left onto Cantonment Road. Turn right onto Eu Tong Sen Street. Continue onto Hill Street. Turn left onto Stamford Road. Continue onto Fort Canning Link. Continue onto Penang Road. Continue onto Somerset Road. Turn left onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                Mandarin Orchard Reviews

                                Guest reviews are submitted by our customers after their stay at Mandarin Orchard

                                Average guest rating

                                7.4
                                out of 10
                                Very good
                                Based on 1045 reviews

                                Rating by category:

                                Value
                                7.0
                                Dining
                                7.8
                                Location
                                8.5
                                Rooms
                                7.1
                                Service
                                6.0

                                Individual guest reviews

                                • Family with children

                                  Best thing about the hotel is its location

                                  The staff was not responsive enough , the telephone operator was not courtous .

                                  • Average rating
                                    5.0
                                • Single

                                  there is No Wi-Fi connection in some floors ..P.S the internet connection is not free of charge also.

                                  • Average rating
                                    5.8
                                • Group of friends

                                  Courtesy of all staffs personnels.

                                  Should be better if there is other choice of breakfast. A non-buffet selection.

                                  • Average rating
                                    9.2
                                • Single

                                  it is good, but as u know the diffent of time between start to final distination is truble for west people, so i hope they can extend the cheakout up to 6 oclock pm.

                                  • Average rating
                                    8.4
                                • Family with children

                                  Location of the hotel was great.

                                  We have a 15 month old baby and asked of course for a non smoking room, it was obvious that someone had smoked in the room. We ordered breakfast in the room which was served cold. I would expect more out af a hotel that charges this amount per night.

                                  • Average rating
                                    7.4
                                • Couple

                                  Its location .. A stone's throw away from Paragon and Ngee Ann city mall.. The best located hotel for anyone who is on a shopping spree in Singapore ..its got an amazing mall in its own complex..

                                  The room service and the facilities are average and does not jsutify the 5 star status ofthe hotel. Also, i Think it should be clearly clarified on the website that it is Meritus property and not a Mandarin Oriental property..

                                  • Average rating
                                    7.4
                                • Single

                                  Easy access to all shopping malls and brekfast was great.

                                  Internet was not free

                                  • Average rating
                                    10.0
                                • Family with children

                                  The location is very good. It is make us easy to find anything especially when we have a holiday with our kids. The room is big enough for our family.

                                  The hotel price is expensive but it is not include brekfast. Better they give breakfast as a complimentary especially when we stay for more than 3nights.

                                  • Average rating
                                    7.0
                                • Single

                                  Proximity to most of shopping malls...

                                  Food served in room service was awfull, very bad quality for monies.

                                  • Average rating
                                    6.6
                                • Older travelers

                                  Proximity to the shopping areas is the best feature of the hotel.

                                  The hotel staff seemed too busy to see to the needs of the guests. There were many times when telephone calls to the concierge were not answered.

                                  • Average rating
                                    7.4
                                • Single

                                  The staff were very pleasant and the hotel itself was very nice with good facilities. The location was very good as well if you are into shopping being right in the heart of the shopping district.

                                  • Average rating
                                    9.6
                                • Older travelers

                                  good location

                                  Missed the old lobby, which had a distinctive character and a very polite Indian custom tradition!

                                  • Average rating
                                    7.0
                                • Older travelers

                                  all facilities in conveneance

                                  • Average rating
                                    7.4
                                • Single

                                  The Hotel has been renovated. Bed very comfortable. Staff pleasant. New restaurants much improved.

                                  The Lobby however is confusing and access to the towers took some getting used to. Other guests complained about the layout of the lobby. Pool is visible from reception and not secluded enough.Gym is very old and needs a major upgrade. Some new equipment but a long way short of what can be expected for a hotel of that category. Bathroom was moldy.

                                  • Average rating
                                    7.4
                                • Couple

                                  I like due to location is easy to go anywhere that i want to go.

                                  • Average rating
                                    7.4
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                                Why book with us?

                                Low prices
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                                Free cancellations
                                Usually cancellations can be made without charge close to your arrival date (check policies).
                                Guaranteed room
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                                Hotel Awards 2014

                                SingaporeHOTEL AWARDSRecommendedSingaporeMandarin Orchard

                                According to guest reviews, the hotel has been rated asBest Luxury Hotels in Singapore

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