Mandarin Orchard Hotel - Singapore  5 stars

333 Orchard Road Singapore 238867, Singapore, Singapore, 238867  show mapSave
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Editorial review:

This hotel has a reputation as being a good choice for those on business and it's also enjoyable for those on vacation. It has its own mall, a great location on Orchard Road which is sure to entice shoppers.

Verified Reviews:

  • No air con - Airport shuttle - Great value
  • Good view - Beds were comfortable - Tv was flatscreen
  • No breakfast - Large bathroom - Plenty of soft towels
  • Closed to shops - Well decorated - Expensive internet
  • Nice room - Pool was small - Free parking

Overview

Impressively situated in the new financial capital hub of the Special Economic Zone in Singapore, the five-star Meritus Mandarin Singapore offers comfortable accommodation in the middle of the city's best known shopping, dining and entertainment areas.

Blending rich Oriental charm and modern touches, this luxurious property ensures a pleasant stay by providing a wide range of desirable amenities like an outdoor pool, a 24-hour fitness center, wireless high speed internet access and business services.

There are 1051 well-appointed guest rooms and suites; each offers soothing colours, sophisticated furnishings and Asian decor. In-room standard fitments include wireless broadband internet access, large flat-screen television and spacious work desk.

The hotel offers a selection of world-class dining facilities, which include five restaurants, where guests can discover a diversity of flavors from Asian, Chinese and international cuisines.

The hotel houses Mandarin Gallery on the first four floors of the Orchard Wing, comprising over 100 international and local brand names and restaurants.

Year renovated   2009.  Number of floors   38.  Number of rooms   1051.

City Center Singapore - 1.3 mi
Airports Changi (SIN) - 11.3 mi, Hang Nadim (BTH) - 23.2 mi
Train Stations Tanjong Pagar KTM Railway Station - 2.1 mi
Underground stations Orchard MRT Station - 2000 ft, Dhoby Ghaut MRT Station - 4000 ft
Bus stop - 400 ft
Restaurants Ippudo Singapore - 100 ft, Chatterbox (cuisine: Asian, Chinese, Noodle) - 300 ft

Rooms

Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Dining options

Breakfast buffet is served daily from 6.30am till 10.00am in the restaurant (for a surcharge).

Triple Three offers a sumptuous buffet spread of seafood and international cuisines.

Bar on 5 offers an extensive beverage menu including spirited cocktails, acclaimed wines, premium whiskies and specialty coffees.

Chatterbox is an all-day dining venue serving tasty local dishes.

Coffee & Crust boasts a wide choice of cakes, tarts, pastries, cookies and pralines.

Mandarin Court provides a whole new dining experience with innovative and authentic Cantonese cuisine.

In-room dining service is provide around the clock.

You can start your day with a buffet breakfast, which costs SGD 45 per person per night.  A full breakfast is served at affordable prices. 

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Facilities

General
  • Parking (fee required)
  • Free parking
  • Safe deposit box
  • Currency exchange
  • Elevator
  • ATM/cash machine
  • Multilingual staff
  • Bus parking
  • Concierge desk
  • Express check-in
  • Express check-out
  • Storage space
  • 24-Hour Front Desk
  • Front desk
  • Newspapers/magazines
  • Tour desk
  • Designated smoking area
Internet

Wireless internet is available in public areas and is free of charge.

Guest Parking

Paid Private parking is possible on site.

Activities
  • Spa & wellness center
Services
  • Bell staff/porter
  • Shops/commercial Services
  • Valet parking
  • Laundry
  • Shuttle service
  • Postal service
  • Dry cleaning
Dining facilities
  • Breakfast buffet
  • Bar/lounge
  • Restaurant
  • Cocktail lounge
  • In-room breakfast
Business facilities
  • Wi-Fi Internet
  • Business center
  • Fax/photocopying
Meeting facilities
  • Meeting/banquet facilities
  • Meeting room
  • Conference facilities
Children's facilities
  • Child care
  • Children's play area
Facilities for people with disabilities
  • Rooms/facilities for people with disabilities
  • Wheel chair access
Leisure and relaxation facilities
  • Indoor swimming pool
  • Sauna
  • Fitness center
  • Exercise gym
  • Tennis
  • Jacuzzi
  • Tennis court
  • Beauty treatment
Room view
  • City view
Room facilities
  • Non-smoking rooms
  • Air conditioning
  • 24-hour Room Service
  • Tea and Coffee Facilities
  • Ironing facilities
  • Cribs available
  • Mini bar
  • Turndown service
Living Area
  • Sitting area
Bathroom
  • Bathtub
  • Hair dryer
  • Shower
  • Bathrobe
Media
  • Cable TV
  • AM/FM alarm clock
  • Telephone
  • Radio
  • Internet access
  • TV
  • Direct dial telephone
  • Hi-Fi

Policies

Check-In

from  2 pm

Check-Out

until  12 pm

Children and extra beds
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of SGD 100 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

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Deluxe Rooms, located in both the Main Tower and Orchard Wing, are appointed with elegant furnishings and include all standard comforts.

Premier Rooms are located on the higher floors of the Main Tower and Orchard Wing, and comprise a spacious working desk.

Meritus Club Rooms offer exclusive amenities and access to the Meritus Club.

Junior Suites feature a marbled bathroom with glass panels that allow a view into the bedroom.

Executive Suites offer a relaxing lounge.

Regency Suite is composed of a large living/dining area and spacious bedroom.

Presidential Suite comprises a dining area, a living room and a fully equipped kitchen.

The hotel provides non-smoking rooms. Accommodations for disabled guests can be requested.

Baby cots are available upon demand.

All children under 12 years stay free of charge when using existing beds.

One child under two years stays free of charge in a baby cot.

One older child or adult is charged SGD 100 per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is one.

Mandarin Double Room
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Mandarin Orchard Mandarin Double Room
Mandarin Orchard Mandarin Double Room
Mandarin Orchard Mandarin Double Room
Mandarin Orchard Mandarin Double Room
Bed type: Double Bed or 1 Single bed
Size: 360 sq. feet

Double Room

Room facilities
    Regency Corner Suite
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    Mandarin Orchard Regency Corner Suite Regency Suite
    Mandarin Orchard Regency Corner Suite Regency Suite
    Mandarin Orchard Regency Corner Suite Regency Suite
    Size: 755 sq. feet
    Room facilities
      Regency Suite
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      Mandarin Orchard Regency Suite
      Mandarin Orchard Regency Suite
      Mandarin Orchard Regency Suite
      Mandarin Orchard Regency Suite
      Size: 755 sq. feet
      Room facilities
        Club Double Room
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        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Mandarin Orchard Club Double Room
        Bed type: Double or Twin beds or Double Bed or 2 Single beds
        Size: 305 sq. feet
        Room facilities
          Club Triple Room
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          Bed type: Triple
          Room facilities
            Club Quadruple Room
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            Mandarin Orchard Club Quadruple Room
            Mandarin Orchard Club Quadruple Room
            Mandarin Orchard Club Quadruple Room
            Mandarin Orchard Club Quadruple Room
            Bed type: Quad
            Size: 305 sq. feet
            Room facilities
              Premier Room
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              Mandarin Orchard Premier Room
              Mandarin Orchard Premier Room
              Mandarin Orchard Premier Room
              Mandarin Orchard Premier Room
              Mandarin Orchard Premier Room
              Bed type: Double or Twin beds or Double Bed or 2 Single beds
              Size: 530 sq. feet
              View: City view
              Room facilities
                Premier Triple Room
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                Mandarin Orchard Premier Triple Room
                Mandarin Orchard Premier Triple Room
                Mandarin Orchard Premier Triple Room
                Mandarin Orchard Premier Triple Room
                Bed type: Triple
                Size: 360 sq. feet
                Room facilities
                  Premier Quadruple Room
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                  Mandarin Orchard Premier Quadruple Room
                  Mandarin Orchard Premier Quadruple Room
                  Mandarin Orchard Premier Quadruple Room
                  Mandarin Orchard Premier Quadruple Room
                  Bed type: Quad
                  Size: 360 sq. feet
                  Room facilities
                    Two-Bedroom Room
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                    Bed type: King and 2 Single
                    Size: 755 sq. feet
                    Room facilities
                      Twin Room
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                      Mandarin Orchard Twin Room
                      Mandarin Orchard Twin Room
                      Mandarin Orchard Twin Room
                      Mandarin Orchard Twin Room
                      Bed type: 2 Single beds or Double Bed or Double or Twin beds
                      Size: 360 sq. feet
                      Room facilities
                        Triple Room
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                        Bed type: Triple

                        Triple room

                        Room facilities
                          Family Suite
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                          Mandarin Orchard Family Suite
                          Mandarin Orchard Family Suite
                          Mandarin Orchard Family Suite
                          Mandarin Orchard Family Suite
                          Bed type: King and 2 Single or 1 Super-King Size bed and 2 Single beds
                          Size: 755 sq. feet
                          Room facilities
                            Superior Deluxe Twin Room
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                            Mandarin Orchard Superior Deluxe Twin Room
                            Mandarin Orchard Superior Deluxe Twin Room
                            Mandarin Orchard Superior Deluxe Twin Room
                            Mandarin Orchard Superior Deluxe Twin Room
                            Bed type: 2 Single beds or Double Bed or Twin beds
                            Size: 305 sq. feet
                            View: City view

                            Single room

                            Room facilities
                              Superior Deluxe Triple Room
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                              Mandarin Orchard Superior Deluxe Triple Room
                              Bed type: Triple
                              Room facilities
                                Deluxe Room
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                                Mandarin Orchard Deluxe Room
                                Mandarin Orchard Deluxe Room
                                Mandarin Orchard Deluxe Room
                                Mandarin Orchard Deluxe Room
                                Mandarin Orchard Deluxe Room
                                Bed type: Double or Twin beds or Double Bed or 2 Single beds
                                Size: 305 sq. feet

                                Double Room

                                Room facilities
                                  Deluxe Triple Room
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                                  Bed type: Triple
                                  Room facilities
                                    VIP Room
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                                    Size: 305 sq. feet
                                    Room facilities
                                      DeLuxe Plus Room
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                                      Mandarin Orchard DeLuxe Plus Room
                                      Mandarin Orchard DeLuxe Plus Room
                                      Mandarin Orchard DeLuxe Plus Room
                                      Mandarin Orchard DeLuxe Plus Room
                                      Bed type: Double or Twin beds
                                      Size: 305 sq. feet
                                      Room facilities
                                        Executive Suite
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                                        Mandarin Orchard Executive Suite
                                        Mandarin Orchard Executive Suite
                                        Mandarin Orchard Executive Suite
                                        Mandarin Orchard Executive Suite
                                        Size: 560 sq. feet
                                        Room facilities

                                          Mandarin Orchard LocationWhat's nearby

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                                          • Current hotel
                                          • Hotels nearby
                                          • Airports
                                          • Underground stations
                                          • Train stations
                                          • Parks
                                          • Tourist attractions
                                          • Museums
                                          • Convention centers
                                          • Stadiums
                                          • Food and meals
                                          • General

                                          Hover above the icons to see hotel photo and details.

                                          Click the hotel to go to the main hotel page.

                                          What's nearby

                                          Tourist attractions
                                          • G-MAX Reverse Bungy
                                            1.1 mi
                                          • Kwan Im Thong Hood Cho Temple
                                            1.1 mi
                                          Popular areas
                                          • Newton Food Centre
                                            2700 ft
                                          • Zouk Nightspot Club
                                            4000 ft
                                          • Singapore Riverside: Clarke Quay, Robertson Quay, Boat Quay
                                            1.0 mi
                                          Places of interest
                                          • Otaku House
                                            3300 ft
                                          • Istana Park
                                            3300 ft
                                          • Waterloo Street
                                            1.1 mi
                                          • Chijmes
                                            1.1 mi
                                          • Sri Krishnan Temple
                                            1.1 mi
                                          • Goddess of Mercy Chinese Temple
                                            1.1 mi
                                          • Statue Sir Stamford Raffles
                                            1.1 mi
                                          Shopping areas
                                          • The Paragon
                                            700 ft
                                          • Ngee Ann City
                                            700 ft
                                          • 2000 ft
                                          • Orchard Road
                                            2000 ft
                                          • Duty Free Shopping: DFS Galleria Scottswalk
                                            2300 ft
                                          • Plaza Singapura
                                            2700 ft
                                          • Funan DigitaLife Mall
                                            1.2 mi
                                          Museums
                                          • Singapore Art Museum
                                            1.1 mi
                                          Parks
                                          • fort canning park
                                            5000 ft
                                          Universities, Institutes
                                          • Singapore Management University
                                            1.1 mi
                                          Theaters
                                          • Singapore Repertory Theatre
                                            4300 ft
                                          Underground stations
                                          • Orchard MRT Station
                                            1700 ft
                                          • Dhoby Ghaut MRT Station
                                            3700 ft

                                          Local Attractions

                                          • National Museum of Singapore
                                            5000 ft
                                            93 Stamford Road, Singapore
                                          • Pulau Ubin
                                            5000 ft
                                            Pulau Ubin
                                          • Peranakan Museum
                                            1.1 mi
                                            39 Armenian Street, Singapore
                                          • Singapore Art Museum
                                            1.1 mi
                                            71 Bras Basah Road, Singapore
                                          • Singapore Philatelic Museum
                                            1.1 mi
                                            23B Coleman Street, Singapore

                                          Near the hotel

                                          • Ngee Ann City
                                            800 ft
                                            391 Orchard Rd, Singapore
                                          • Emerald Hill
                                            1100 ft
                                            Off Orchard Road, Singapore
                                          • Orchard Road
                                            2100 ft
                                            SingaporeSingapore
                                          • Istana
                                            2800 ft
                                            Orchard Road, Singapore
                                          • Kenko Reflexology and Fish Spa
                                            3900 ft
                                            Marina Bay Sands, Singapore
                                          • Chettiar Temple
                                            3900 ft
                                            Tank Road, Singapore
                                          • Fort Canning Park
                                            4400 ft
                                            Cox Terrace, Singapore

                                          Restaurants Nearby

                                          • Ippudo Singapore

                                            65% likes this, based on 112 reviews

                                            100 ft
                                            333A Orchard Road #04-02/03/04 Mandarin Gallery
                                          • Chatterbox

                                            66% likes this, based on 155 reviews
                                            Cuisine: Asian, Chinese, Noodle, Singaporean
                                            Price Range: USD 2 - USD 17

                                            300 ft
                                            333 orchard road

                                            Phone: 683 16291

                                          • Din Tai Fung (Paragon Branch)

                                            73% likes this, based on 315 reviews
                                            Cuisine: Chinese, Dim Sum

                                            700 ft
                                            Paragon Shopping Centre 290 Orchard Rd #B1-03/06

                                            Phone: 6836 8336

                                          • Wild Honey

                                            61% likes this, based on 165 reviews
                                            Cuisine: International

                                            300 ft
                                            333A Orchard Road, #03-02 Mandarin Gallery
                                          • Lawry's The Prime Rib

                                            68% likes this, based on 149 reviews
                                            Cuisine: American
                                            Price Range: USD 22 - USD 82

                                            300 ft
                                            333A Orchard Road

                                            Phone: 65 6836 3333

                                          Getting there.

                                          Changi International Airport

                                          • By car: Head south on T2 Departure Dr towards T2 Arrival Drive. Continue onto T2 Boulevard. Continue onto Airport Boulevard. Merge onto Pan Island Expy/PIE via the slip road to Tuas/TPE/SLE. Take exit 15A to merge onto Central Expy/CTE towards City. Exit onto Cairnhill Circle. Continue straight onto Cairnhill Road. Continue onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                          Tanjong Pagar KTM Railway Station

                                          • By car: Head east on Keppel Road towards Cantonment Link. Slight left onto Cantonment Link. Slight left onto Cantonment Road. Turn right onto Eu Tong Sen Street. Continue onto Hill Street. Turn left onto Stamford Road. Continue onto Fort Canning Link. Continue onto Penang Road. Continue onto Somerset Road. Turn left onto Grange Road. Slight right to stay on Grange Road (signs for CTE/Ang Mo Kio). Turn right onto Orchard Link. Slight right to stay on Orchard Link. Turn right onto Orchard Road. The hotel will be on the right.

                                          Mandarin Orchard Reviews

                                          Guest reviews are submitted by our customers after their stay at Mandarin Orchard

                                          Average guest rating

                                          7.4
                                          out of 10
                                          Very good
                                          Based on 1054 reviews

                                          Rating by category:

                                          Location
                                          8.5
                                          Rooms
                                          7.1
                                          Service
                                          6.0
                                          Value
                                          7.0
                                          Dining
                                          7.8

                                          Individual guest reviews

                                          • Family with children

                                            Best thing about the hotel is its location

                                            The staff was not responsive enough , the telephone operator was not courtous .

                                            • Average rating
                                              5.0
                                          • Single

                                            there is No Wi-Fi connection in some floors ..P.S the internet connection is not free of charge also.

                                            • Average rating
                                              5.8
                                          • Group of friends

                                            Courtesy of all staffs personnels.

                                            Should be better if there is other choice of breakfast. A non-buffet selection.

                                            • Average rating
                                              9.2
                                          • Single

                                            it is good, but as u know the diffent of time between start to final distination is truble for west people, so i hope they can extend the cheakout up to 6 oclock pm.

                                            • Average rating
                                              8.4
                                          • Family with children

                                            Location of the hotel was great.

                                            We have a 15 month old baby and asked of course for a non smoking room, it was obvious that someone had smoked in the room. We ordered breakfast in the room which was served cold. I would expect more out af a hotel that charges this amount per night.

                                            • Average rating
                                              7.4
                                          • Couple

                                            Its location .. A stone's throw away from Paragon and Ngee Ann city mall.. The best located hotel for anyone who is on a shopping spree in Singapore ..its got an amazing mall in its own complex..

                                            The room service and the facilities are average and does not jsutify the 5 star status ofthe hotel. Also, i Think it should be clearly clarified on the website that it is Meritus property and not a Mandarin Oriental property..

                                            • Average rating
                                              7.4
                                          • Single

                                            Easy access to all shopping malls and brekfast was great.

                                            Internet was not free

                                            • Average rating
                                              10.0
                                          • Family with children

                                            The location is very good. It is make us easy to find anything especially when we have a holiday with our kids. The room is big enough for our family.

                                            The hotel price is expensive but it is not include brekfast. Better they give breakfast as a complimentary especially when we stay for more than 3nights.

                                            • Average rating
                                              7.0
                                          • Single

                                            Proximity to most of shopping malls...

                                            Food served in room service was awfull, very bad quality for monies.

                                            • Average rating
                                              6.6
                                          • Older travelers

                                            Proximity to the shopping areas is the best feature of the hotel.

                                            The hotel staff seemed too busy to see to the needs of the guests. There were many times when telephone calls to the concierge were not answered.

                                            • Average rating
                                              7.4
                                          • Single

                                            The staff were very pleasant and the hotel itself was very nice with good facilities. The location was very good as well if you are into shopping being right in the heart of the shopping district.

                                            • Average rating
                                              9.6
                                          • Older travelers

                                            good location

                                            Missed the old lobby, which had a distinctive character and a very polite Indian custom tradition!

                                            • Average rating
                                              7.0
                                          • Older travelers

                                            all facilities in conveneance

                                            • Average rating
                                              7.4
                                          • Single

                                            The Hotel has been renovated. Bed very comfortable. Staff pleasant. New restaurants much improved.

                                            The Lobby however is confusing and access to the towers took some getting used to. Other guests complained about the layout of the lobby. Pool is visible from reception and not secluded enough.Gym is very old and needs a major upgrade. Some new equipment but a long way short of what can be expected for a hotel of that category. Bathroom was moldy.

                                            • Average rating
                                              7.4
                                          • Couple

                                            I like due to location is easy to go anywhere that i want to go.

                                            • Average rating
                                              7.4
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                                          Why book with us?

                                          Low prices
                                          Enjoy our best price guarantee and special offers.
                                          Free cancellations
                                          Usually cancellations can be made free of charge close to your arrival date (check policies).
                                          Guaranteed room
                                          You get instant confirmation directly from the hotel's reservation database.

                                          Hotel Awards 2014

                                          SingaporeHOTEL AWARDSRecommendedSingaporeMandarin Orchard

                                          According to guest reviews, the hotel has been rated asBest Luxury Hotels in Singapore

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